Cuore di Relais e Châteaux 5 STELLE in Bellinzona CITY OF CASTLES -By EasyLife Swiss

Location: 4A Vicolo al Sasso, Bellinzona, ch

Star Rating: 8.9 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Family rooms
• Pets allowed
• Express check-in/check-out
• Packed lunches
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Grocery deliveries
• Allergy-free room
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Key access
• Food delivered to guest room
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Mobile app for room service
• Supervised childcare/activities
• Express check-in
• Free wired internet
• Playground on site
• Tennis lessons on site
• Self parking (surcharge)
• Water park access (surcharge)
• Internet access
• Private picnics
• Japanese garden
• Accessible shuttle
• No accessible shuttle

Rooms Available

• One-Bedroom Apartment

  This spacious apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. This apartment has a washing machine, flat-screen TV with streaming services, garden views, as well as wine/champagne for guests. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Interconnected room(s) available
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Wine or champagne
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser
  • Hearing accessible

Guest Reviews

• Giovanni (8/5): - Posizione, vista sui castelli e arredamento. Abbiamo avuto un problema con il Wi-Fi ma l’host si è immediatamente attivato per risolvere il problema, una volta segnalato.
• Marg (9/5): - Excellent location and communication with host was always prompt. A very noisy night for the White night!!
• Benno (8/5): -
• Elliot Ness (9/5): -
• Olivier (10/5): -
• Martin (10/5): Alles hat gepasst, wir würden bei einer solchen Reise sofort wieder kommen - Top Lage in Altstadt von Bellinzona, sehr schönes, grosses Appartment
• Marina (9/5): - The place is super nice, suoer spacious, neat and very well equipped. There is a pretty internal garden next to it that can be used. The staff replied quickly to questions via the booking messaging system and solved our doubts. The communication was a bit off sometimes because it seems there is an automatic chat box replying to questions and each time it would reply in a different languages and sometimes give contradictory information to the information we'd received about the check out rules (e.g., we had to leave the trash inside the house but the chat box said we had to take it somewhere outside the building). It was not a big problem as the people managing the apartment replied quickly when I asked again.
• Adrian (10/5): -
• Eliane (10/5): - Sehr zentrale Lage und trotzdem sehr ruhig. Geräumiges Zimmer, sehr bequemes Bett und Bettwäsche. Stilvoll eingerichtet. Unkomplizierte Schlüsselübernahme. Sehr gute Preis-Leistung. Schöner Aussenbereich. Parkplatz ist ca 400m zu Fuss entfernt, aber die Wohnung ist so zentral, drum gut machbar.
• Matthias (9/5): sehr gute Location - Lage, Preis Leistung WLan hat nicht funktiiniert
• JulieStudio369 (10/5): - Location and size of apartment was great, everything you need close by..location was next level fabulous!! Lack of WiFi...and inability to resolve with communication with management .we were told to email the owners.
• Sergio (7/5): -
• THI MINH THANH (10/5): -
• Bernadett (9/5): GUTE PREIS LEISTUNG VERHÄLTNIS - Es hat uns gefallen, sehr grosse wohnung, centrale lage die kaffeemaschine hat nicht funktioniert, es war sehr kalt in der wohnung und die wohnung ist nur zum fuss erreichbar, der angegebe parking ist ca 1 km weit. es gab bettwäsche nur für ein bett, mein kollege musste ohne bettwäschen schlafen. der schlüssel ist schnwierig zum ausnehmen, man sieht in der dunkelheit die zahlen nicht wo man die angeben muss. es gibt kein schrank für die kleider.
• Liliane (9/5): Es hat uns gesamthaft sehr gefallen und wir würden jederzeit wieder buchen! - Wunderschöne Wohnung an toller Lage mit direktem Weg zur Burg, inkl. Zugang zum Garten. Sehr schön eingerichtet und grosszügige Platzverhältnisse, bequeme Betten, auch das Bettsofa. Sehr gute Ausstattung. Gute Kommunikation via Mail, gut verständlich und prompt. Der Wasserkocher konnte nicht benutzt werden, da wir keinen Adapter in der Wohnung vorgefunden haben.
• Karl (4/5): Aufgrund diverser Unprofessionalitäten kann die Unterkunft nicht empfohlen werden. - die zentrale Lage Beim Buchen gab es keine Möglichkeit vom Kauf zurück zu treten, nicht einmal nach einem Tag => das ist Abzockerei!! Beim Buchen ist die Maske, um Dokumente hochzuladen unprofessionell gestaltet, was sehr, sehr zeitraubend ist Der Vermieter-Gesellschaft ist es anscheindend nicht bekannt, dass Belinzona in der italienischen Schweiz liegt und nicht in Gross-Italien!! Unterschiedliche Informationen schaffen Verwirrung. Der Schlüsselcode konnte ohne eine fremde Lichtquelle (=> zweite Person erforderlich) nicht eingegeben werden. Die Zahllenkontraste sind sehr schlecht. Die Schlüsselbox ist falsch platziert. Bei der Ankunft um 16 Uhr war die Wohnung zu kalt. Man musste den Backofen einstellen.
• Godelieve (9/5): Very comfortable, a perfect place in the centre of the town. - Location was perfect. Apartment was well equipped and nicely furnished. I liked the fact that there was access to a lovely garden with views up to one of the castles. It was quiet and very comfortable. The apartment was warm the whole time. I do have one comment though: the mattress did not have a mattress cover and there were quite a few stains on it. Also the pillow protectors look as if they needed to be replaced.
• Anya (8/5): -
• Antonella (7/5): - Ottima posizione a pochi passi dal centro della città, vicinissimo alla stazione e ai maggiori luoghi di interesse. Appartamento ampio, molto luminoso e ben riscaldato, silenzioso e confortevole, affacciato su un bel giardino. La pulizia è assolutamente da migliorare. Briciole in frigo e sul tavolo. Capelli sul divano. Solo un rotolo di carta igienica e due asciugamani a persona per un soggiorno di quattro notti. Se questi dettagli fossero stati curati meglio avrei dato un punteggio più alto.
• Cristina (9/5): Un bell’appartamento in pieno centro storico - Posizione centrale, in un attimo si arriva in due panetterie per cornetto e caffè. Appartamento molto spazioso, belli i soffitti alti e la vista sul castello, arredamento curato, cuscini, letto e divano-letto davvero molto comodi, ben riscaldato (dicembre). Bellissimo il giardino anche in inverno. Comoda la Ticino Card che permette di viaggiare con i mezzi pubblici gratuitamente. Bello il mercato del sabato mattina proprio fuori dalla porta. Comunicazione rapida, ma non sempre cortese. Eccezionalmente abbiamo potuto depositare i bagagli già alle 12.30. La ventola della pompa di calore del riscaldamento è molto rumorosa ed è installata proprio davanti alla finestra della camera. Più tranquillo di giorno che di notte, il sabato sera i clienti del ristorante sottostante fumavano e chiacchieravano sotto la finestra. L’appartamento è in zona a traffico limitato, ma tra le 22-23.30 di domenica sera hanno caricato/scaricato merce urlando in spagnolo. Nonostante l’appartamento fosse pulito, c’erano minuscole schegge di vetro in bagno che ho faticato a togliere dal piede. Manca, in cucina, uno straccio per pulire il tavolo e cose di base come sale, olio, qualche bustina di tè, ma c’era una scatola con un solo biscotto che sembrava già rosicchiato. In camera da letto c’è solo una presa elettrica vicino al letto. Sulla finestra del bagno ci vorrebbe una tendina. Risposte sempre rapide e buona disponibilità. In alcune occasioni, tuttavia, l’approccio è stato poco cortese. Qualche suggerimento pratico in più — ad esempio che l’unico posto dove lasciare i bagagli è la stazione, e indicazioni non solo in inglese— avrebbe migliorato ulteriormente l’esperienza. Un tono più cortese e accogliente contribuisce in modo significativo alla qualità del servizio.
• Francesco (10/5): Tutto perfetto - Ottimo appartamento in pieno centro città. Molto bene anche il parcheggio privato a 5 minuti a piedi.
• Sabine 16 (1/5): -
• Kolesnyk Ildar (10/5): - Wohnung ist sehr gut ☺️ Alles gut.
• Riolfi (7/5): - Ottima posizione, ben curato Manca la tovaglia, non c’è la lavastoviglie, presente una lavatrice di poca praticità, mancanza di armadi chiusi dove riporre abiti e vestiario ma anche le attrezzature per pulizia.
• Leire (7/5): - Solo había toallas y sabanas para dos personas y éramos cuatro personas. Por lo demás bien Solo había toallas y sabanas para dos personas y éramos cuatro personas. Por lo demás bien
• Michèle (9/5): -
• Bargi (9/5): - Molto pulito e curato, ben attrezzato ! Ottima posizione !
• Monica (10/5): -
• Karen (9/5): - Great location, spacious, well equipped. The bed in the bedroom was very comfortable but the settee was less so. Mainly because it is a settee which can be converted to a bed and so the cushions kept sliding off, this was the only place to sit other than on dining chairs. The place is very spacious and could easily accommodate other options for relaxing after a busy day.
• Belinda (9/5): Ein verstecktes Juwel mitten in Bellinzona - Die Lage ist nicht zu übertreffen. Mitten im Zentrum. Absolut ruhig. Wunderschöne Wohnung, sehr geschmackvoll eingerichtet. Sehr geräumig und hell. Herrlicher Garten. Wir können es nur empfehlen!! Das Einzige kleine Manko war, dass die Leintücher nicht richtig auf die Matratzen passen, die sind ständig über die Ecken runter gerutscht.
• Maria Eugenia (10/5): - Instalaciones limpieza y ubicación
• Linus M. (9/5): - Great location, friendly & well-planned self-check-in, and a very spacious apartment, even for four adults. Sofa bed was made, too! Had everything we needed for a few days in Bellinzona. Worth it, especially considering the proximity to the train station and downtown location. Very quiet at night and comfortable beds. Heating made sounds during the night.
• Andrea (9/5): - Super zentrale Lage,sehr ruhig
• Alison (9/5): Wonderful stay. Highly recommend. - We had a wonderful stay. Highly recommend. The location was great. The bed and pillows were super comfortable. The apartment was incredibly spacious. The kitchen was well equipped, and the outdoor area was lovely. The hosts were easy to communicate with, very responsive, and the check in instructions were very clear. We really enjoyed our stay. The only super minor negatives were that the couch was a sofa bed so not the most comfortable to sit on (the cushion kept slipping), basics (salt, pepper, oil) weren't supplied and the floor was a bit dusty. But overall, highly recommend.
• Stefan (8/5): -
• Dawn C Ray (7/5): - The apartment was well situated with a nice layout for 2 people plus a small child The parking situation was complicated and quite far away from the apartment. It was inconvenient and not value for money.
• SUSANNA (9/5): - Posizione ottima in pieno centro di bellinzona, casa confortevole e ben attrezzata Nessun commento spiacevole manca solo una tendina in più nel bagno
• Marion (8/5): -
• Ruth (9/5): -
• Ferrara (8/5): Piacevolmente comodo e confortevole. - La puntualità delle indicazioni e descrizioni dell'alloggio. Posizione strategica e confortevole.Pulizia ha confermato le aspettative e anche qualche piccolo dettaglio all'accoglienza , buono. Forse un minomo di ammodernamento e più rispondente al confort per chia arriva da un viaggio sia lungo che breve. Bagno con pochi appoggi per migliorare il confort.
• Marcus (8/5): - Sehr sauber, geräumig und komfortabel eingerichtet. Umfassende Infos der Vermieterin zur Lage des Apartments und der Tiefgarage. Fehlende Parkmöglichkeiten zum Be- und Entladen.
• Simone (9/5): -
• Stefanac (10/5): -
• Johanna (10/5): Erste Klasse - Die Unterkunft hat eine top Lage. Schön gross, sehr sauber. Die Handtücher waren auch super. Alles hat funktioniert und die Einrichtung hatte eine super Qualität. Sofort wieder 👍🏼 Alles war bestens!!!
• Luigi (8/5): -
• Sybille (9/5): -
• Irina (9/5): -
• Cleo (9/5): Superb -
• Sean (8/5): Very good - Just below the main castle!
• Barbara (9/5): Wonderful location with the old city part directly at your door! - The apartment location was simply great - within the old city part, but still very calm! For a stay for 3 nights, the apartment was equipped with everything we needed. The apartment is decorated in a nice way, though it is not my style, it was pleasant that furniture and decorations were all in a matching style - you can feel that the host put some heart and thoughts into it. Great to have a view to the garden and the high ceilings are also adding a great flair to the apartment! If you like a lot of privacy, you may need to close the outside blinds on the windows facing the garden - in case someone else is using it, as it is shared. We have seen only once some people dining outside but it did not bother us. Just sharing in case this would be of significance for others.
• Mikele (8/5): Very good -
• Victoria (8/5): Very good -
• Antonina (9/5): Superb - Nice apartment in city center.
• Caravaggio (10/5): It was just a wonderful experience, the town, the apartment its location. The manner is a pad and it was very cosy in th - It was centrally located and the management. Staff were extra attentive to my needs.
• Miao (7/5): Good -
• Nancy (10/5): Exceptional -
• Berlanga (10/5): Wonderful Stay at Bellinzona - La ubicación, la limpieza, la decoración. The location, tidiness and decoration. Todo excelente, sin comentarios negativos. Everything was great, no negative comments
• Mariah (10/5): It is an excellent location in the city center with a beautiful, relaxing environment. - We loved the courtyard, comfortable apartment and the location— close to the castles, restaurants, train station, and grocery stores.
• Carol (9/5): A beautiful apartment - Location, privacy,
• Wei-neng (7/5): Good -
• Sarah (9/5): Superb - Very central location and tasteful interior design.
• Benjamin (9/5): Superb -
• Patience (9/5): We had a very nice stay, the location was excellent. - The location was excellent — in the historic old town and convenient to everything, yet on a very quiet street. The bed was very comfortable but the sofa-bed and the dining chairs were not very comfortable.
• Cecilia (10/5): Cute large flat in the middle of the old town - The flat is in the middle of the old town, which is the cutest part of the city. The building is old, but well-maintained and charming, and the flat has access to the shared garden, which is beautiful. The flat itself is very big and comfortable, and everything looks very new. Access to it was easy by foot (the youtube video is super clear), but we had no car so we cannot say anything about the parking spot. Instructions looked clear for that one too though. The staff was very kind. We actually misread the checkout time, so we were still there at 10:00am when staff arrived to clean, and they were very understanding about it. Overall, I would strongly recommend it :) Nothing to complain, the flat was just exactly as in the pics. Maybe be aware that one cannot drive all the way in front of the flat (street too narrow), so you might need to walk a little from your car to the flat.
• Iurii (10/5): Exceptional -
• Renata (10/5): Beautiful accommodation, excellent location - We loved the location of this very elegant apartment right in the middle of Bellinzona old town. Vehicles are not allowed to circulate freely in this part of the city, so it was very quiet yet surrounded by places to shop and eat. We particularly appreciated the lovely, spacious enclosed garden that we could easily access. Our host was always helpful and responded promptly and courteously to any queries we had about our stay in Bellinzona. We have no complaints!
• Maryna (10/5): Beautiful appartment in the heart of Bellinzona. - The flat is very clean and beautiful, decorated with a lot of taste and care. Its location in the heart of Bellinzona is unbeatable. The bed was comfortable, the kitchen is very well-equipped and has everything one may need, and the little garden is a nice bonus (which we, sadly, couldn't use because of the rain). There is Netflix on TV, which was also a good surprise :) We also appreciated having a kitchen chair for our baby. Thank you, we enjoyed our stay very much! It was not very warm in the apartment and unfortunately, there was no way to raise the temperature. Also, the baby crib was a bit broken from one side and lacked a proper mattress - we still managed to use it but it was not very convenient.
• Noam (1/5): Bad - The location of the apartment is great, and the place is quite large. Where to start. The apartment is in a bit of an inside street, and when asked for directions from the host she just told us "look at the video we sent you", even when we told her it wasn't helping us. Then the door to the place wouldn't open with the key, and the host was the more unhelpful person ever, and even *laughed* at us when we tried to call her and show her that the door isn't working. During both of these incidents, all communications were filled with gaslighting; "no one else ever struggled to find the place", "The cleaners were there this morning and didn't struggle with the door", which is just unproductive, dismissive, and disrespectful. in addition, the baby cot in the apartment was broken but we didn't feel comfortable to bring that up with them after the horrible treatment they gave us before. When we brought up with them that we're unhappy with the way they talk to us, the lady tried to play it off like she's doing me a favour; "we're on a company dinner and i've been texting you for 2 hours instead of enjoying myself" as if I enjoy being locked out of an apartment for 2 hours, or as if it's not her job to assist me. We've got screenshots of the conversations as well. There are no bins near the apartment, and you just have to find something to do with your trash. There are no shades or blinds in the bathroom, and there are nothing to block the window in the garden so anyone walking there can just look directly into your place. The espresso machine was filthy and my wife couldn't even open it because it had so much gunk in it, i had to do it and use force. Reading through the comments, it seems like we're not the first ones to find them unhelpful and rude. Bellinzona is beautiful, but we will never come back to this place or ever use this host again, they are rude, disrespectful, and unhelpful.
• Yan (1/5): Bad -
• Jane (9/5): We really enjoyed our stay and would love to return! - A spacious and well furnished apartment in a wonderful location in the centre of Bellinzona. The garden with its lovely views is an added bonus.. A few additional items in the kitchen (eg microwaveable dishes and eggcups) and more detailed instructions for rubbish disposal would have been useful. A second set of keys would also be very welcome.
• Beerda (9/5): Superb -
• Patrick (10/5): Best we could find for the price. - Cery clean and tidy. Modern facilities. In the smack middle of beautiful Bellinzona I did not see any smoke alarms. The "climate control" was basically just a fan. Great in the bedroom, but not enough to cool down the whole apartment.
• Mary (10/5): Exceptional - Open, airy, beautiful apartment nestled in quaint surroundings Grateful for parking spot but could be difficult for those who can not walk
• Leonardo (8/5): Very good -
• Jacques (9/5): Bellinzona is a Gem! - We absolutely loved everything about the property and its location in Bellinzona. Nothing.

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