Sea La Vie Broadbeach

Location: The Darling Avenue, Gold Coast, au

Star Rating: 7.7 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Nightclub
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Terrace
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Soundproof rooms
• Hot tub/Jacuzzi
• Sauna
• Non-smoking throughout
• Shared lounge/TV area
• Allergy-free room
• Shared kitchen
• Evening entertainment
• Outdoor furniture
• Fence around pool
• Steam room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• CCTV outside property
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Television in common areas
• Nightclub
• Express check-in
• Free wired internet
• Golfing on site
• Pool sun loungers
• Internet access
• Concerts/live shows
• Private picnics
• Reception hall
• Exercise/lap pool
• Japanese garden
• Casino nearby
• Swimming nearby

Rooms Available

• Deluxe Apartment

  The pool with a view and sauna are the special features of this apartment. Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the well-equipped kitchen. The apartment also offers a barbecue. The spacious apartment provides a flat-screen TV with streaming services, a washing machine, a tea and coffee maker, executive lounge access as well as sea views. The unit offers 2 beds.

  Max Occupancy: 6 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Additional toilet
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Executive lounge access
  • Sauna
  • Private pool
  • Oven
  • Stovetop
  • Toaster
  • Barbecue
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Heated pool
  • Pool towels
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• One-Bedroom Apartment

  Guests will have a special experience as this apartment features a pool with a view and a sauna. Featuring a private entrance, this air-conditioned apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the well-fitted kitchen. The apartment also has a barbecue. Boasting a terrace with sea views, this apartment also offers a washing machine and a flat-screen TV with streaming services. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Additional toilet
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Executive lounge access
  • Sauna
  • Private pool
  • Oven
  • Stovetop
  • Toaster
  • Barbecue
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Heated pool
  • Pool towels
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Two-Bedroom Apartment

  Guests will have a special experience as this apartment features a pool with a view and a sauna. Featuring a private entrance, this air-conditioned apartment is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the well-fitted kitchen. The apartment also has a barbecue. The spacious apartment offers a washing machine, a tea and coffee maker, executive lounge access, a flat-screen TV with streaming services, as well as sea views. The unit offers 2 beds.

  Max Occupancy: 6 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Additional toilet
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Executive lounge access
  • Sauna
  • Private pool
  • Oven
  • Stovetop
  • Toaster
  • Barbecue
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Heated pool
  • Pool towels
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Kateb93 (7/5): Good apartment, let down by poor cleanliness - Well located and good sized apartment. Bed was comfortable. Modern fixtures. Gorgeous view. Lipstick marks on almost all of the glassware - needed a reclean before being used. Old used body wash in the shower. Tiny couch for what would be a 4 person apartment - only fits 2 people.
• Stiven (8/5): Overall we really enjoyed the stay - Great location and facilities. Great for a couple. Having parking included was excellent Hosts need to provide more info ahead of check in, eg room number so lock box can be accessed, location of the room and parking. Took a coupe of days to realise parking spot was on level 3 of carpark as instructions were not good.
• Anderson (8/5): Very good - Location and view There were no coffee mugs No Champagne glasses No cutting board
• Paul (5/5): Good location but basic furniture, no extras - We’ve stayed in The Star Residences before and know the location, which is good for conferences at the GC Convention Centre. It was advertised as being in The Darling, which it isn’t. Very basic furnishing and provisions. Supermarket body wash. Thin towels, no xtra pillows, stained couch, shower water floods bathroom floor. Unclear key collection instructions, no info as to features or facilities and disinterested host when rung.
• Terri (8/5): Not Sea La Vie. - Loved that the accommodation is under the same roof as the casino. Close to pacific fair. We were not told that our accommodation was in The Star Residence. Our booking was called Sea La Vie. We spend time running around trying to find accommodation caked this. My booking email not once also said that it was part of The Star. Very misleading. Also walk in shower does not drain well and if you don't have a bath mat at the opening all the water would be over the floor.
• Dean (10/5): Exceptional -
• Alan (7/5): Good -
• Lisa (10/5): Exceptional -
• Matthew (9/5): Superb -
• Kiwisue (7/5): Was a little disappointed in the lack of facilities within the apartment, but overall enjoyed stay - View Apartment generally was good No tea cups in apartment. No milk. No dish washing liquid if wanted to wash dishes, albeit there was a dishwasher. Air conditioner was hard to monitor No flannels Only given one key and swipe card, which was not helpful given it was a two bedroom apartment. I had to arrange with Kevin to organise another set of keys and get these from the Friendly Grocer.
• Anonymous (1/5): Horrible experience - Do not recommend! - Nothing. To start, the check-in process was confusing and poorly communicated. Despite instructions stating that we needed the room number before collecting the keys, this information was not provided. We had to call to obtain the room number on arrival, which was both inconvenient and frustrating. Adding to the above, the parking information was also poorly communicated. The same message indicated that details would be provided, but the parking pass we received did not include a spot number or level. As a result, we were left driving around aimlessly trying to locate the correct space, and had to make yet another phone call for clarification. Upon entering the unit, we were disappointed to find that the bed had not been properly made, and more concerningly, the toilet had been left dirty. Additionally, the shower did not drain properly unless the square drain cover was removed manually, which is unhygienic and unacceptable. The kitchen was also poorly equipped for self-catering, with only one small sharp knife available, making meal preparation unnecessarily difficult.
• Tania (6/5): Low cost gold coast apartment, but felt cheap - Well located in casino complex Minimal kitchen equipment, didn’t have tea or coffee cups. Furniture was basic and not overly comfortable for four adults, only 2 seater sofa, 3 dining chairs. Two very basic chairs and no table on verandah. Key collection is at a minimart not the casino and parking instructions were not clear.
• Brenda (1/5): Do not stay here. - Nothing Hi, I was very excited to go for our little weekend away to celebrate our 35th wedding anniversary it was our 1st time staying at your property. We are so very disappointed about the unit because things were not clean. Dishes were dirty. There was no champagne glasses, only 1 teaspoon in the drawer no tea towel, milk was off in the fridge and there was thick dust on the bedroom side table, they didn’t even put a mattress protector on the bed and when I stripped the sheets off the mattress it was disgusting. It had hair and yellow patches. The toilet was disgusting with feaces and urine. Even the keys were covered in grime. We were not happy with the cleanliness of the place. We paid a lot of money to stay in this place for two nights. Not to mention we are still still going through Covid and the hygiene of the unit was not good enough. I tried to contact Crystal during our stay with pictures of our complaint and she did not even respond. After our stay I contacted her again to which she advised she would investigate and get back to but I have had no contact from her its been over a week. We have our own business and we would never treat our customers like this. I should not have to be constantly trying to follow this up, you should be following this up with me this completely unproffessional. I will warn future friends, family and post negatives reviews to warn people not stay in Sea La Vie Broadbeach room 12906. Absolutely filthy.
• Anonymous (9/5): Superb -
• Tenille (7/5): Good - Great location, decent size Needs a larger couch, only one key which caused issues, no tea towel, wifi didn’t work.
• Dane (4/5): Average -
• Matthew (10/5): Absolutely amazing! - Was a great apartment. Comfy bed and amazing facilities. Also a fantastic location to everything.
• Nareshkumar (9/5): Superb -
• Rachel (8/5): Apart from difficulty getting in and difficulty getting receipt - loved it. - Good location and free park Needed better instructions for getting in, use of swipe cards (one for parking one for lift) and how to locate the free park (ie it was in a gated area) and how to open the gated area. Took a long time and was stressful at the end of a long day. Would be good if better instructions included with the key.
• Debbie (8/5): location was great, lovely spacious apartment, - very convenient to beach, shops, restaurants great views of the beach and city one of the blinds was broken. there were no tissues in the bathrooms no tea towel in the kitchen or paper towel. The milk sachets were off.
• Orcelle (10/5): Exceptional -
• Abbey (10/5): Perfect for a weekend stay. - Will stay again. Excellent apartment. Very clean and comfortable in a good location.
• Sarah (3/5): brand new room very dirty, - instructions unclear to find property, further unclear of exactly where the buliding is located
• Meenal (8/5): Very good -
• Ross (10/5): Great value and great location. Highly recommended - Great location, comfy modern apartment with great views. Host was very responsive, easy check in and out process. Can’t complain about anything on this stay, highly recommend
• Elle (8/5): Very good - Great location next to the casino Clean & tidy Unable to open window in bedroom Lack of plates, cups etc No washing up detergent, tea towels etc Mini milks in fridge off Just needs basics for 4 people
• Jess (1/5): Very disappointed: Apartment was filthy, items missing/ broken, took us 2 hours to get the keys - First, the check-in process was a total mess. We arrived to find the lockbox empty and had to spend two hours trying to get the keys. Despite multiple calls and texts to “Kevin,” he kept claiming he was on his way, but we were left standing around waiting for 2 hours in total. To make matters worse, the Booking page did not provide a proper address for the property, only were to get the keys (not that they were there anyway!) just a vague “Darling Ave” listing, and there were no results for “Sea La Vie.” To add insult to injury, the key pickup location was on the other side of a highway, requiring a long, exhausting walk in the heat with our luggage. The man at the store where we went to get the keys (but the lock box was empty) told us that if happens with this property often. When we finally got the keys, we were given no instructions on which building, floor, or room number to go to. This is basic information that should have been provided upfront, yet we had to waste more time calling Kevin again just to find out where our room was. Unfortunately, the nightmare continued inside the apartment itself: No TV remote – Meaning the TV was completely useless. When we reported this, Kevin’s only response was that we could “request compensation”. Absolutely filthy – The apartment was disgustingly dirty. The sliding doors were so grimy they obstructed the view, the living room surfaces were unwiped, the carpets were stained, and worst of all, we found strands of someone else’s hair in the bathroom—completely unacceptable! Broken shower – The shower head rail was broken, so we had to hold the shower head by hand to wash ourselves. This experience was beyond disappointing—it was a total scam. The misleading listing, the lack of communication, and the unacceptable hygiene standards made our stay unbearable. Sea La Vie is poorly managed, dirty, and a hassle from start to finish. Save yourself the stress and book somewhere else!
• Leah (9/5): Great stay! would definitely stay here again , maybe next time not in the middle of a cyclone haha - Very clean, great hosts, apart from the cyclone everything was perfect. best place i have ever stayed for the price :D
• Tian (10/5): good - location is great parking entrance
• Kelly (5/5): Passable -
• Justin (5/5): Passable -
• Carla (6/5): Nice unit, great location. Check in process and details in the unit need work - Great location, nice tidy unit, nice swimming pool and sauna rooms on level 20 overlooking Broadbeach Check-in and out was terrible, staff at convenience store didnt know codes and seemed frustrated by me being there, details were vague had to wait while other customers were being served and call property manager . Instructions given via booking.com were not clear, there was no info on what level the unit was on, keys had wrong number on. Not explained to use white keycard to access main carpark and fob for residential parking once inside. In regards to unit there was not enough bowls. teabags were all thrown in a bowl with all tags stuck together looked like they had been there for a year. Tiny milk containers were off. no tea towel to wipe up with.
• Summer (9/5): Awesome for location and price - The location The parking issues and getting to the parking at venue
• Anjani (9/5): Superb - Great location , it was clean and comfortable The key pick up was a mess. While instructions were given to pick up at the nearby 7-11 the lady there didnt give us all the cards for the location. My husband went back to check and she said there wasnt anything else in the box so with two tired kids we had to wait until someone came to check. If instructions had been given on what keys/ card to expect than we wouldnt have had the confusion. There was not enough cutlery for a family of 4. Three sets of spoons, knives, forks , plates. Only three chairs at the dining table for a family of 4. One small pot to cook in and one frying pan. While dishwashing tablets were provided, no dishwashing liquid to wash stuff which cant be put in the dishwasher which was a bit of a let down especially when there wasnt enough cutlery.
• Richard (9/5): . - . .
• Bella (9/5): Superb -
• Justin (10/5): Fantastic location, great room, clean and comfortable bed. - Clean and tidy and awesome apartment. Elevators took a while
• Mary (8/5): Beautiful views from this level 35 apartment - The process of collecting keys nearby was fine. There were no instructions provided in regard to the included carpark space though. I had to call the host to clarify where the parking space was and how to access it. Toiletries were provided. The apartment would benefit from finishing touches and a full set of kitchen equipment. Only 2 chairs at the kitchen table is insufficient for a family of 4. Part of the coffee machine was missing so we couldn’t use it after buying coffee pods.
• Eleni (9/5): Perfect for what we needed! A quick getaway to relax and with convenient delicious dining out ptions - Amazing location, super responsive hosts, incredible gym/steam room/sauna facilities... Would definitely stay again The shower drain wasn't draining so after our first shower the water leaked everywhere. It was a minor issue but certainly something I would be looking into long term if I were the owner.
• Kim (6/5): Pleasant - Swimming pool Room cleanness and lift
• Kate (3/5): Don’t stay here. Property was dirty, not enough kitchen items and the lifts are horrendous! - The property has terrific views and is in a great location. Comfortable beds. The property was unclean with dirty dishes in the dishwasher. Limited kitchen items, not enough furniture and needed more balcony furniture. I would not recommend this property as it was expensive for what we got.
• Stacey (8/5): Perfect location! - Perfect location! View was amazing. Definitely would stay again
• Isabella (10/5): Excellent and the most amazing view, would absolutely love to stay again and would highly recommend it to other people - The view was exceptional, very clean and excellent apartment with everything you need. The shower drain in the 2nd bathroom didn’t drain properly and water overflowed a little
• Lauren (7/5): Good -
• Bhumit (8/5): Good for very short stays - View from 35th floor was good had minimal toiletries like 1 toilet roll, for 2 people staying for 2 nights. Some extra would be nice. No microwave in the apartment.
• Rodney (3/5): Poor - The apartment was very nice.. The unit was not run through the hotel Dorset residents so staff do not help in any way. Collection of keys are from 7 elevn. Only key and card for the room and lift. So with 4 people could not do anything separately. Design of the lift very dangerous. You need a swipe card to go down. So if there was a fire or any incident the people left in the room would have no way down Unit was very nice and comfortable
• Kimara (10/5): Will go again - The room was lovely and the view was excellent
• Jessica (7/5): Good -
• Paul (5/5): Passable -
• Sharni (8/5): Very good -
• Romeo (8/5): Very good - The location was perfect!! The views were amazing!! Unfortunately, there were some stains on the pillow covers and sheets. The master bedroom had lots of light coming through the gaps as there were only roller blinds on them, so impossible to sleep in if you had a late night. There were some tea bags provided on a bowl in the pantry, but no coffee, milk, salt, or pepper available. Most accommodations provide those, so I didn't expect to go out and buy my own for the price I was paying for the stay.
• Tina (9/5): Amazing weekend away! - All of it. Especially the facilities and pool. Kids really enjoyed the pool. And kids had a ball. Food was amazing also. Don’t really have any complaints. Only issue was the elevators during peak time and wait.
• Drew (8/5): Very good -
• Karen (9/5): Perfect for a quick Christmas visit. - View and location The lifts are very slow.
• Crismale (7/5): Good -
• Emma (10/5): Exceptional -
• Faith (7/5): If was cleaner, had better instructions and gave you another key would have been great. - Great location. Bed very comfortable. Visibly dirty. Visible dust clumps on the wall. Sink plugs full of mould. Mould in grout in showers. Benches weren’t wiped. Instructions for key and parking very lacking. For eg. Didn’t say anything about going into a private area or how to use the car park card. Didn’t even tell us what floor to go to so was in the lift area for ages and had to call. Lifts were very busy at hotel. It’s in the Star Residences Tower 1. Floor 35.
• Samantha (1/5): Bad -
• Bailey (6/5): Pleasant - Location, nice apartment, clean Apartment style but nothing in it. No cooking oil, salt, pepper, etc. 2 forks, 1 pan, etc. what’s the point of booking apartment style if there’s nothing to use.
• Richard (5/5): annoying, dirty room, dirty dishes, stained walls - location, close to heart of town. key collection a nightmare…. poor emailed instructions, possibly a language barrier. Given an address to collect keys, was actually a “7-Eleven” convenience store, but instructions did not say this. Convenience store worker not sure about process. Finding actual hotel location, parking, entrance… all annoying. The towers were not actually part of the casino or the dorsett.
• Simranjit (9/5): Superb -
• Biswajeet (8/5): The location was perfect - Location and view was very good. Property was very clean. Internet was not connecting at all and the electrical items (Kettle and iron) was leaking water.
• Xiaoming (6/5): It could have been better - Clean and comfortable The check in process. Not enough communication from booking agent.
• Gareth (8/5): Comfortable relaxed in the heart of Broadbeach - Location and having all we needed Just one issue about balcony door which has been reported.
• Tereasa (3/5): Poor - Location Had to pick keys up at different location, got sent to the wrong one , had to go elsewhere. Instructions on how to get to your room via star casino to find your allocated car park ,spent 45mins trying to find it , asked casino staff they had no idea of the NAME of the place we were staying . By chance found our spot behind a an electric gate ... You need a code to get your keys (I couldn't find no code in my email) Then had to figure out what elevator to get cause no name of the place we booked. Room number has 5 numbers . You got to decode that to figure out what floor your on . Room and view were really nice.... Vents in every room had 3 inches thick of dust , that's months of build up , plus the sludge in the shower drain , could of had bath in the shower. Thick Dust all over the wall and pictures in dining area . And again needed a code to drop your keys off.. The young lady at 7/11 was very frikken rude when I said I don't have a code , cause old mate opened it for me when I picked them up . I couldn't understand what she was saying and she snapped at me , all this time and lock box was already open 😡 Your instructions on how make it a smooth transition is nil..... So good luck to who ever books next .
• William (8/5): Very good - The view was amazing, especially at night time. Close walking proximity to everything that was needed. Apartment was great A bit of confusion with key collection
• Tia (10/5): Hidden Gem - This is a great apartment with spectacular views, night time is particularly stunning! The master bedroom has its own ensite, long wardrobe for storage, views are amazing. The second bedroom is a decent size. There is another bathroom that has shower and toilet. Apartment has dishwasher, big fridge , microwave, Cooktop and oven. Plenty of cupboard space. There is a pool, spa, steam room, gym and sauna in the complex you can use. Also fabulous views from the pool. Easy access to the casino, walking distance to broadbeach shops, ubers are fairly quick. We only stayed two nights and there was so much more we didn't get to explore. Hidden Gem this place. Yes lifts can be alittle slow peak days but its to be expected, we really didn't find it much of an issue.
• Silva (6/5): Pleasant -
• Kellie (10/5): This accommodation was in a great location, close to everything and very spacious. - The location of this accommodation was perfect and exactly what i was looking for. The room was clean and spacious. The view amazing. The free secure parking was a bonus. Will definitely stay again. The collection and drop off of keys was a bit difficult with it being not close to the accommodation and no parking available.
• Carol (9/5): Right on the beach, good views, good laundry facilities. A pleasant stay. - Great location….front line, although a bit noisy. The car park was a bit tight.
• Sharon (4/5): Very poor communication - Location The host Felix. Very poor communication as the property is in the The Star (casino) and that is not stated anywhere when booking so you find you’re going around in circles looking for Sea La Vie. Also key pick up is at a different location. Picked up the key and had to work out the lock box code ourselves as no one there knew it. Called Felix and he had to find out and get back to us after we had already worked it out ourselves. Also there was no access card to the lift to access the apartment. Contacted Felix and was advised he would be here soon with one. 2 hours later he arrives after many messages and being continually told he was only 30 mins away. The whole check in and communication was appalling and we waited 3 hours until finally being able to access the apartment from key pick up. Pillows are old and grubby along with doona. Air conditioner vents were filthy. Just be aware if booking here as you will be on a wild goose chase trying to find it and check in as the staff at The Star will not help you at all as the apartment has nothing to do with them they said. Good luck!!
• Rudder (8/5): Our stay was lovelly - No breakfast We payed for parking but there was no record so we had to park on the road which was scary
• Ramon (4/5): Disappointing - Room was comfortable but very noisy. Was over charged,had to pick a key up from nightowl 15mins away,no parking not even to checkin.Had to park across the road at Meriton at a cost.Also to pickup key need a 6 digit code which I wasn't given and keep saying I book thru Uhome.After 3 attempts to phone Felix he finally sorted the issue buy not an easy process 700l 6
• Bobbie (8/5): Very good - Great views and fantastic location close to everything. Very comfortable bed. Only one door key and lift card made it impossible to go separately and do things. No pillow cases on spare pillows in cupboard and no cover on doona on the bed. Pick up and drop off of key is 15min away street name it's on is Surfers Boulevard Avenue
• Sean (6/5): Pleasant - Spacious, nice location. Having to go to a NightOwl store to collect & return the keys. Difficult to find the room. Not ide
• Amy (8/5): The apartment was clean and tidy but was confused about how to get to the carpark and the room. Maybe a map would have b - It was clean and tidy
• Abbey (9/5): Great spot to experience the goldie with mates - Location is second to none, can easily not even leave the star complex but so close to the beach, all of broadbeach, pac fair and easy uber into Surfers. Stunning views and comfy beds, a pool and sauna/steam room to use. Great apartment for a small group of friends. Good communication and was easy to reach the property manager for general qs. Free park was great and picking up the keys was easy even if inconvenient Could have been an outdoor setting or more dining chairs (only 2)
• Chow (8/5): Very good -
• Michelle (7/5): Good - The location of the key pickup and drop off is very inconvenient. If this changed to a location walking distance atleast to the property then it would be more accessible. This would be the one thing that would dissuade me from booking there again. One keycard barely worked too It’s a shame as the apartment was great
• Ellie (10/5): luxurious - great location and views and great facilities! loved it!
• Stephen (10/5): Exceptional -
• Tiana (6/5): Beautiful views and location, slightly dirty and key inconvenience. - Loved the location and styling of the apartment. The views were stunning and you can see both the mountains and the ocean. Staff was very responsive. I did not like how I had to drive to a complete different location to pick up the keys. It was so stressful and inconvenient. The directions were slightly confusing too. There also was not enough towels or toilet paper for the time we stayed. The apartment was quite dusty too. The windows were not clean which was such a shame because the views were stunning.
• Jaz (8/5): Wonderful stay and I will be back! - Wonderful property for the cost and the pool amenities were amazing. I will 100% book this place again! There was a lot of confusion about where to go once I arrived at the car park. I just wish I had more information about what I was looking for (private gate), lift/tower, apartment level and room number. But Felix was helpful so I was thankful for that!
• Hart (10/5): Exceptional - Great views
• Kanwar (8/5): Very good -
• Annelies (5/5): Enjoyed the view and spacious rooms, but all the downsides described below took away from the experi - The key collection and return was super annoying as others said, and the convenience store staff were asking for a "uhome" code and insisting I must have booked through uhome and not booking.com. it was stressful. This was one of the cheapest options for the star residences complex and I guess you get what you pay for. Very basic, no tea or milk, a bit dirty, shower drain still blocked. They're very nice apartments but I think in hindsight I'd prefer to have paid more to go through a better host.
• Sara (6/5): Good stay with some downfalls - Beautiful rooms and good facilities Was confusing to find, no one was able to help us and the people who provided keys etc wasn’t clear as to where to go etc
• Sean (10/5): Simply just cosy and clean - Comfort , beds snug , climate control Nothing
• Tahlia (8/5): Good value for money, good location and views would book again!! - Great location, good facilities and amazing views and comfy beds. Windows needed a good clean, ensuite shower floor filled with water easily.
• Mandy (9/5): Superb -
• Monica (1/5): Bad -
• Noah (8/5): Very good -
• Marcela (10/5): Exceptional apartment, great view and location - Very comfortables beds Some dust in the aircon vents
• Stephen (9/5): Very good place to stay. The key was a hassle to pick up about 3km away not good with no car -
• Sean (9/5): Delightful quiet and cosy - The beds were super comfortable. Clean cosy unit Coffee machine broken 🙃
• Natalie (5/5): Perfect location, view and facilities. Shame the check in/out process and cleanliness needs attention. - The location, facilities and size of the property is perfect for a small family. The check in and check out process was painful and lacked communication. The place needs a good deep clean. The bathroom, kitchen and shower need a good clean.
• Jane (6/5): Clean apartment, but not well hosted with a number of inconveniences. - The apartment was new and very clean. It is easy to walk across to Broadbeach for dinner or down to the beach. The keys were a 15 minute taxi from the apartment (the opposite direction of the apartment). This was very inconvenient without a car and was not explained in the advertisement. I would suggest if you don’t have a car then you should not book this property. The apartment is in the Star Residences. This was not clear and it took us a long time to locate the apartment and figure out how to get in. The owner randomly message me to say I had the wrong key. I took a photo of the key and then he never replied to me.
• Team (8/5): THE VIEW 🤌🏽 - 1. THE VIEW - ABSOLUTELY STUNNING 💯 2. Pacific Fair "across the road" 3. The modern feel/look 4. Value 5. The view - again 1. Having to tram 10 minutes from the accommodation to collect the keys from a CONVENIENCE STORE 👀 2. Shower would flood out towards toilet in bathroom (assuming blocked by hair/gunk build up) 3. ONE TOILET PAPER - for 3 days 👀 4. Communication wasn't the greatest either! LUCKY THE VIEW WAS ON POINT! 🌺
• Sally (8/5): It was ok . Location great . But, more utensils needed . - Location was great They really need to replace/ update the cooking utensils and crockery . Only 1 teaspoon and not many other cutlery . Pans were scratched and worn out . Only 3 coffee cups .
• Shaylee (9/5): Wonderful unit, building and amenities. Close to everything and connected to the casino. - Loved the location and how high we were. It was breathtaking. Picking up the keys from the Night Owl. I found this strange as the booking originally said someone would meet us in the lobby area. It was a problem finding a park to pick up and drop off the keys.

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