LOUISA

Location: 33 Payne Street, Mount Louisa, Townsville, au

Star Rating: 5.5 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Air conditioning
• Pets allowed
• Non-smoking throughout
• Invoice provided
• Self parking (surcharge)
• Offsite parking discounted rates available
• Garage

Rooms Available

• Vacation Home

  Please note one small pet can be accommodated, however cannot sleep in the bedrooms. For more information, please contact the property using the contact details found on the booking form.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Cots
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Key access
  • Window

Guest Reviews

• Natalie (8/5): -
• Leanne (1/5): Wouldn't recommend it anyone. - As you can see by the photos we disappointed in the whole accommodation. The high chair is unsafe to put children as its not stable. The fan in the lounge room is also unsafe when on. Nails coming through the floor broads. Not only that you get charge $200.00 for cleaning that's a joke. We had to clean up before using anything.
• Diane (9/5): Superb -
• Karen (7/5): Once we cleaned everything the stay was good. - Close to where we needed to be. NO WI FI!!! Haven’t stayed anywhere for years that didn’t have access to Wifi. Appliances weren’t clean. No cloth to wash up with-we had to buy one. Cutlery draw was dirty so had to wash everything before we could use them.
• Bailey (8/5): Very good -
• Fay (5/5): House ok but needs some work done on it. - It was located central to where I needed to be. Needs some maintenance, fan in back bedroom doesn’t work at all. Air conditioning is on a timer they don’t always work when you need them. The drain the the main bathroom doesn’t sit flush with the floor it is raised and a hazard when showering. The sink in the kitchen needs a new drain waste plug as there is none there. I have photos. It was not cleaned properly when we booked in. There were dust bunnies under all the beds. One of fry pans and the cutlery had not been washed properly from the previous people staying there. Needs some work and maintenance done. Also the people before us had not put the bins out. They were 3/4 full. Both bins.
• Jarvis (5/5): Passable -
• Anna (10/5): Great for family or group of friends, very nice and accommodating. - It was like home away from home… thanks for having us.
• Kane (7/5): Good -
• Rebecca (1/5): Horrible. 100% recommend against staying here. - It was convenient that the property allowed pets The house was unclean with safety and maintenance issues riddled throughout. The property is yearning for a vacuum and some bleach. The linen was second hand at best, pillows horrible and quilt covers not changed. For a property that is supposed to house up to 8 people, the kitchen was not equipped with pots and pans big enough. Was also missing day to day items such as iron. Property manager was combative and posed to be 'unaware' of the issues I would present. She also thought it was appropriate to ask me to meet with her cleaners at the property to explain to them how to clean. Cleaners did not clean between our stay and the prior guests. Had to call the property manager for the cleaner to arrive 3 hours later,. Bedding was changed, but quilt (which had someone else's wet towel draped across it) was left unchanged. Floors appeared to have never been poorly mopped, carpet area has never been vacuumed (evident by finding someone else's toe nail clippings).
• Tony (6/5): Not bad. - Location was good We extended our stay for 3 days and in that time had NO TV reception for whatever reason. And had an influx of flies, I have photos of piles of dead flies in the bathroom/toilet and kitchen. So a refund of sorts would be appreciated.
• Alofa (1/5): Bad -
• Tanya (6/5): Pleasant -

Photos