Suasana Suites D'Home JB

Location: 82C Jalan Trus, Johor Bahru, my

Star Rating: 7.3 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• Non-smoking throughout
• Contactless check-in/check-out
• Invoice provided
• Property cleaned by professional cleaning companies
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Exercise/lap pool
• Swimming nearby
• Rooftop garden

Rooms Available

• One-Bedroom Apartment

  This apartment's special feature is the pool with a view. This spacious apartment consists of a kitchen, a seating area, 1 separate bedroom and 1 bathroom with a bath and a shower. In the fully equipped kitchen, guests will find a refrigerator, a dishwasher, kitchenware and a microwave. The air-conditioned apartment provides a flat-screen TV, a washing machine, a tea and coffee maker, a dining area as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Dressing room
  • Shared toilet
  • Slippers
  • Kitchen
  • Additional toilet
  • Interconnected room(s) available
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Private pool
  • Toaster
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Electric blankets
  • Coffee machine
  • Dining table
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Infinity pool
  • Heated pool
  • Plunge pool
  • Pool towels
  • Pool cover
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Two-Bedroom Apartment

  This spacious apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. Meals can be prepared in the kitchen, which has a refrigerator, a dishwasher, kitchenware and a microwave. The air-conditioned apartment features a flat-screen TV, a washing machine, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Slippers
  • Kitchen
  • Additional toilet
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Hand sanitiser

Guest Reviews

• meng kwee (3/5): - Location The room. Dirty, Broken furniture, very run down, when rain, water leak from wall and flood into the living room. TV too small and not much entertainment. Security wise not too secured.
• rahafiz (8/5): The property is nice. Will stay there again. - All good except the wifi is poor connection. All good except the WiFi connection.
• Mat Saleh (8/5): - Location and self check in & check out No mineral water or coway dispenser
• Wui Pin (5/5): - Convenience Have mold in the bathroom and smelly
• Rozie (5/5): -
• ZMI (9/5): - The location & spacious room
• Zulhelmi (9/5): - Good facility and near with town No parking provided . U need pay parking when u bring car
• MOHAMED ARSHAD (8/5): RECEMMEND TO MY FRIENDS - LOCATION & FACILITIES N.a
• Chu Hian (9/5): -
• Nurulhuda (8/5): Fantastic trip indeed; flawless checkin and check out. - It’s in the middle of city center of Johor!! Abundance of food around you. 1. Ceiling fan is not sync to the speed. 2. Dishwasher tap was loose. 3. MBR shower head was loose.
• Sarimah (7/5): -
• Nur Ayu (8/5): -
• Lay khim (Sarah) (6/5): -
• Laura (8/5): I will definitely choose this place again - It was not what I expected… really made our stay very comfortable… celebrating our bdays in a very comfy home Nothing
• Aliza (3/5): Unsatisfactory Stay - never to repeat - I liked that it was near shopping malls and food places. 1. There was dust on the wall. 2. The Wi-fi did not work and there was something sticky on the router. 3. There were visible stains on the sofa. 4. The toilet smelled funky due to lack of ventilation. 5. The TV in the room does not work. 6. Although I had asked to check in early at 1pm, and my request was approved 5 days before arrival, I only got to check in at 1.30pm after repeatedly messaging and finally calling the agent.
• Mazlindah (7/5): -
• Chuen Kong (7/5): Reasonably comfortable stay. - Great location, value for money. Fairly equipped but items are a bit old. Better to have one of the rooms to have twin beds for versatility. A bit noisy at night, Roof of master bedroom leaking. Lack of hooks in bathrooms for hanging clothes when showering. Only provide i set of keys.
• Hany (7/5): -
• Boey (7/5): -
• Sock Hong (8/5): Overall the apartment is cozy and clean to stay in. Convenient location too! - I like that the apartment was spacious and it's walking distance to city square mall. The wifi wasn't working well.
• Lai (7/5): -
• Aishah (9/5): -
• Sammy (4/5): i think i would not book here anymore - near the train station no internet the whole stay. lift alot of people, 2 of 4 lift is only working during busy morning time. no slippers provided and better bring shampoo, soap and toothpaste. the reception dont want to entertain us since we didnt book with them. except the mall near the train station all other malls are far. The floor @ toilet bowl near kitchen is flooded when taking a bath, the master bedroom toilet dont have anything to hang towel/clothes. master bedroom tv no channel not able to use, living room tv got 4 channels only & not able to connect to wifi because no internet the whole stay, we relied on our own roaming data = (
• Trina (2/5): Not well-maintained. - The aircon in the living was working. The space was clean and the sheets were clean. Functioning tv Clean floor Comfortable living area Microwave was clean 10 mins before check-in at 4pm - information was then sent on how to collect keys etc. This was after 3 texts in booking.com app, 1 phone call direct with owner. Still no response and finally, I had to call booking.com service personnel. I called at 12 plus. And information for check-in only came at 345pm. The aircon in the master bedroom does not seem to be working. Heater in common bathroom along corridor was not working. The bedheads were peeling so the host had plastered all with sticky tape. Master bedroom shower blinds are mouldy. Master bedroom door handle needs to be turned upwards instead of down (like the rest of the doors) to open the door. Leftover towel was hung on the back of the common bathroom door.
• Mohamed Amran (10/5): -
• RIAN ABDUL RAHIM (8/5): -
• Tan (7/5): Overall very pleasant stay. Pictures is exactly what you see in the house. Nice comfortable home. Great location, very n - The whole house is very comfortable for our family of 4. The mbr toilet can get burning hot at times. Better if there is a shower curtain so that the toilet doesn’t get all wet after each shower. Each time after shower at mbr, there’s some leaking from the roof on top of the toilet bowl.
• sudath (7/5): -
• Dharmarajoo (2/5): - Space Heater not working, extremely bad smell
• Nur (7/5): -
• Mohd noor (7/5): -
• Ain (5/5): - Good location. Isn't very clean..
• Roslan (7/5): - Location is good High floor & the view is good Convenient with many halal eateries around the area The main bathroom water heater is not working although the water heater switch is turned on.
• Patricea (7/5): Comfortable and convenient for a short stay - We've stayed at other apartments in the same building before so we're familiar with the Sausana Suites building. It's location is a short walk from CIQ, if you're coming in by train or bus from Singapore. What we like about this particular apartment is the space – it is very spacious. We also like that there are two bathrooms for the two bedrooms – one ensuite in the master bedroom and one common bathroom. This is convenient if you have four or five people. The amenities and toiletries were as described and the environment was quiet. The host is quick to respond to messages. This isn't a fault of the host but rather how the building was constructed. The master bedroom toilet gets the sun from sunrise to sunset. So the toilet becomes heated up by midday and remains hot into the night. This does affect the temperature in the bedroom. We had to leave our room's air con on throughout the day to keep the temperature at a comfortable level. Also, the lever of the air con in the master bedroom doesn't seem to work. So we couldn't adjust the direction of the wind and it kept blowing directly onto our face.
• rahafiz (9/5): Very nice apartment. Close to mall. Got 7 Eleven at ground floors. Roti canai stall also infront of the place. - Very clean. Water heater rusty. Cannot make hot water for drink.
• Khian Chong (8/5): Value for money - Cannot complain about things because the price was really affordable. Comfy and clean, good for a night's stay Not enough instructions to figure out the operating of the lights and password for WiFi was a little off but as the first letter was suppose to be capital letter, otherwise I think everything was good for the price.
• Muhammad Isa (9/5): 1-Night Stay - Clean apartment, spacious, suitable for family. None.
• J (10/5): I love how it even have Vanity table! - Love it, Fabulous trip. There is even a Halal cafe for you to snack or eat after swimming. Love how the ambience and toiletries.
• miroslaw (8/5): -
• Sarimah (9/5): -
• Halim (8/5): -
• Nuridah (10/5): -
• Sam (5/5): Good location - Location was good. There are JBCC and City Square malls just across the road. There is a bad sewer odour emitting from the common bath which lingers throughout the entire apartment. I had to close the door and not use it for the entire stay.
• Paeha (10/5): Exceptional -
• Ace (10/5): Exceptional -
• Rajnish (7/5): Good - Location
• Shamaail (1/5): Bad. - Nothing. First of all booking.com did not clearly state it was an AIRBNB. Pictures shown were fake. The whole apartment smelt bad especially when it’s next to a bin room. Horrible experience. The room door was not able to lock and owner used tissue for support. Bathrooms were in poor condition, old and expired soaps were given. Curtain was full of fungus. Did not have hotel standard at all.
• Aloysius (1/5): Bad -
• Muhammad (10/5): Exceptional -
• Kai (7/5): Good -
• Rozie (4/5): Disappointing - Location is the bonus The common toilet has a bad odour. I believed the smell came from the sewerage. Pls rectify before another guests check-in.
• Dinesh (9/5): Superb -
• Szshahzaka (8/5): Very good - All good Soccer channel and Netflix 😃 😊
• Danny (10/5): Exceptional - The owner its great. Even we check in late. Everything was great. NA
• Yu( (9/5): Good value - Good location, big apartment, comfortable beds. Very noisy at night time from outside the building
• Rozitah (6/5): Pleasant - East excess Toilet dirty
• Yana (7/5): Good - Tv no other channel. When i came that night tv cannot change to other channel. Should put some instruction to guide how to On the fan. How to open Youtube. Coz it is so troublesome.
• Earnie (5/5): Average - Location close to Komtar JBCC and convenient store at ground floor and all day restaurant Lepak Corner just across the road. Like those bookings from reviews apartment has 2 bedroom suitable for family of 4 or 5. Owner could have contacted me to inform of the check-in procedure before date of check-in. Only realised this upon arrival at hotel in same.building. Bathroom toilet was leaking not sure from the toilet bowl or drainage system. Found cockroach on the floor. Amenities like body soap and shampoo were very minimal and watery. Television was not working and could have been fixed by owner. Also please NOTE the restaurant across was playing loud music till past 12 midnight.
• Julia (10/5): Very Comfortable - Yes , we will booking again Nothing
• Wazoora (8/5): Good stay with family - Cosy home feels. Very good location and fuss free check in process Tv is outdated, cannot load any channels or netflix. Common toilet always puddled under the toilet bowl.
• Yoong (9/5): Superb - The apartment is very nicely decorated. It has 2 bed rooms, clean and very spacious. It is real value for money as we wanted a room to check in , kind of last-minute decision. The location is good, too. Communication with the host was reasonably prompt via watsapp soon after I confirmed the booking. It makes last-minute booking feasible. The number lock at the mailbox is very difficult to see the numbers as the numbers are very small. I had a hard time fiddling to get it right. There's no free parking in the apartment, and overnight parking fees are 3 rm per hour. I had late checked in about 10pm plus and early checkout just after 8 am and paid 25 rm parking fees. I believe you could park elsewhere nearby, but we came late and hardly explored around. It would be nice if some form of complimentary parking or flat fees per 24-hour kind of arrangement can be worked out for clients.
• Kam (3/5): Poor - Location is very convenient as just across the road is the custome. The room itself was not so clean. Saw many cockroaches and ants in the living room once entered. The room curtains are very dusty, and the utensils were not cleaned too.
• Marlon (7/5): Good -
• Mohd (7/5): Good -
• Adam (8/5): Comfortable - Spacious apartment complete with bedroom, kitchen, bathroom, living room and dining area. It provides cooking utensils, microwave, fridge and washing machine. Don’t have TV channel or online streaming platforms.
• Emy (3/5): First and last - Great location. Stains on sofa and bed. Wardrobe doors and curtain were faulty. Apartment had a musty smell.
• Ng (4/5): Disappointing -
• Tutyyanti (2/5): Very poor - Noting The bed wasn't proper setting up. Once enters the unpleasant smell is very strong.need open the window.
• Jumaat (7/5): Good - Location, room & kitchen facilities, wifi Checkin of collecting keys, parking card was easy seamless Toilet not that really clean , moulds around the tiles corner flooring, broken skirting
• Siti (5/5): Passable - Mostly in the house is fine and comfortable. It would be better if the house maintain on the cleanliness and put bathroom fragrance in the toilet.
• Teo (8/5): Very good -
• Amran (8/5): Very good - Overall was good except for one point on cleanliness. Below the washer was found to have small cockroaches crawling out.
• Wady (8/5): Very good - location is great..all within walking distance. all is gd except for the tv..unable to watch due to antenna/tv box issue
• Salina (9/5): Superb -
• Cindy (10/5): Exceptional -
• Nur (7/5): Comfortable and value for money. - Unit was relatively clean and comfortable. It was actually a unit with 2 bedrooms. The location was a plus point. Value for money comparing prices of other units in the area. Wİ-Fİ was good! Toilet leak not sure from where but there’s always a puddle of water around the toilet bowl area. TV can’t seem to connect to wifi or internet so could not utilise that. But the wifi was superb so we each just use our own gadgets.
• Azahari (3/5): Good location but need full teno - Location was good Easy to retrieve key Cockroaches in toilets Toilets looks dirty and moldy Rotting toilet fittings Main bedroom bed divan need to change Discolouring on wall paint generally in apartment Strong mothball smell in apartment Toiletries in toilet can greatly improve
• Mrs (8/5): Very good -
• Amani (10/5): Exceptional -
• Hanif (9/5): Superb -
• Nur (9/5): Superb - Good facility and good hosting. Very smooth check in n check out.
• Mohd (9/5): Superb - Fast response in terms of rooms arrangement n trouble shooting of room items NA
• Dinah (5/5): Exactly what you pay for. - Location. The most basic maintenance. Not very clean in my opinion. If it’s just for 1 night its fine can just close one eye. We booked Suasana couple of times, under Suasana (Shama now) itself apartments are great and clean. Only realised after paying that the one I booked is the “homestay”.
• Clara (6/5): Good location and simple accommodation with basic needs. - The location was near amenities and CIQ. The waiting time for the host to respond can be improved.
• Alya (5/5): This property is very good because of the location but it’s not well maintained. - 1. The location is very strategic, closed by to many interesting eateries. 2. Parking and lift are easily assess. 3. There’s convenience store down. 4. 1 restaurant in front of the property. 5. Basic electrical appliances provided in the unit. 1. The unit is smelly. Like something old and damp. 2. A lot of small cockroaches, like a lotttt, everywhere. 3. The bedding is not clean. I’ve got rashes every day/night. Decided to cover the bed using my own cover. 4. Toilet is dirty especially on the shower side.
• Manpal (1/5): Under the previous Management I could book a room for a reasonable price but now at a price of RM230 I would only get a - Only the location. It appears that the Shama Mgt charges are about RM700 per night but the Suasana Suites property cannot in any way compare to even a 4 star hotel. However they seemed to have overcharge because of lack of rooms available around the area. The unit was in a bad condition with the bedroom door lock broken such that I could only lock the front door and not the bedroom door. There were baby cockroaches running around the unit. The bed mattress seems to be due for a change. I slept on springs throughout the night because the mattress cushion was already worn out.
• Wan (7/5): Good - Never go Nothing
• Ko (8/5): Very good - I am expecting single rioom apartment but was given double rooms . Very spacious and two bathroom are a bonus for the three of us. Big fridge. Comfortable bed. Slight smell from drainage - Just have to close the bathroom door,
• Shikin (9/5): Superb - Location and value for money Nil
• Nur (8/5): Very good - This is my dont know how many times i stayed in this wonderful apartment! Soo convenient to go anywhere! Will always be my number 1 apartment. Nil
• Mutiara (1/5): Bad -
• Ros (8/5): Very good - Location and the room Door should have the latch or mounting plate for safety reason
• Sarimah (9/5): Superb - Very satisfied with the hse . It was clean n tidy NA
• Rinazulizm (9/5): Superb -
• Tammy (10/5): Enjoy my stay here. Will come back again when visiting JB next time. - Location and the room were good The surroundings can be a bit noisy at times
• Aj (8/5): Here We Go - As we travelled on foot, the location was great and convenient for us. Nothing negative. Would choose to stay again.
• Sapieah (10/5): Exceptional - Love the place...surrounding full of good food and shopping malls. Apartment is well kept. Will definitely book again the next visit!
• Cik (10/5): Exceptional - Tq
• Mohd (10/5): Exceptional -
• Siti (8/5): However check in was easy as the owner left the key in the letterbox right upon arrival. - location did 't know it was an apartment not under the Suasana Hotels which has now renamed to Shama.

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