HOME SWEET HOME ARC AUSTIN HILLS 4-6pax

Location: Jalan Sagu 36, Johor Bahru, my

Star Rating: 9.3 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:30 PM

Check-out: 11:30 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• Lift / Elevator
• Express check-in/check-out
• Soundproof rooms
• Squash
• Non-smoking throughout
• Shallow end
• Fence around pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• CCTV outside property
• 24-hour security
• Mobile app for room service
• Express check-in
• Free wired internet
• Golfing on site
• Playground on site
• Self parking (surcharge)
• Water park access (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Exercise/lap pool
• Swimming nearby
• Water sports equipment

Rooms Available

• Two-Bedroom Apartment with Pool View

  Guests will have a special experience as this apartment provides a private pool. This spacious apartment is consisted of of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath or a shower and free toiletries. The apartment's kitchen, which features a refrigerator and a microwave, is available for cooking and storing food. The air-conditioned apartment offers a flat-screen TV, a washing machine, a wardrobe, a dressing room as well as pool views. The unit offers 4 beds.

  Max Occupancy: 6 (5 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Dressing room
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Private pool
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Shallow end
  • Bottle of water
  • Trash cans
  • Shampoo
  • Accessible by lift
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Ek Hiong (9/5): -
• Arvin (10/5): -
• Amirah (10/5): Good service! - Everything was good,clean and facilities were easily understandable for us to use/go to! Host was super kind and generous when meeting with my needs and if it's reasonable enough for them to accept whatever i needed so that is a plus point for them!! Overall a good experience living here and would choose this place again,just that its abit far from CIQ soo take note on that!
• Goh Mui Leng (10/5): -
• HASLINA (10/5): - Accomodation is affordable. None.
• fish (10/5): -
• Corey (10/5): - The place was very clean. The amenities neat and well organised. Helpful management staff.
• fish (10/5): -
• Yiok Han (8/5): -
• Lareina (10/5): - It’s my second stay, and it feels like home. Cosy, clean and comfortable bed. Plenty of delicious food options down the road.
• Evelyn (8/5): - clean & convenient
• Shu Wen (10/5): -
• Ho (9/5): A home away from home - Homely with all the appliances for a family to stay for days. Lift is too slow and the buildingbis at least 20 years old and luckily this homely aptmt made up for the short coming.
• Lareina (8/5): Pleasant, comfortable stay - - Comfortable bed in the master bedroom - Fans and Aircons worked well - responsive landlord - clean towels and useful amenities - tip: (for new, non-Muslim guests) there’s a very decent dim sum diner down the road. 1. The security guard(s) took painstakingly long to verify our details - even requesting for drivers’ licence and passport ID, after scanning the QR code that the landlord provided us with. 2. Finding the allocated parking lot was not easy at first (faded numbers) despite the instructional video. When you drive down to B2, the parking lot is located about 45 degrees to the far right from the ramp. 3. The apartment in general is rather old (the toilet shows some wear and tear) but overall, cosy and suitable for a couple only. It can feel cramped for more than 3 pax.
• Teeban (7/5): -
• kyaw naing (9/5): - Room and service Lift and parking
• Philip (8/5): It was a comfortable stay—following the check-in and check-out instructions made the process a breez - The host was very responsive, answering all our questions quickly and helpfully—her customer service easily deserves 5 stars. The unit was clean, and the bed was comfortable. Another nice touch was having Netflix included, which you don’t usually get in most hotels. Also, there is a popular local dim sum shop just down the road. Condo lift can feel a little slow at times, but it’s not a big issue. Just try to avoid peak hours when residents are heading to work or school.
• Visalini (10/5): -
• Amy (10/5): - Rumah...kelengkapan dan keselesaan yg sgt trjamin...owner pun baik n friendly...sblm check in dh share cmne cara2 nye...next time ley dtg sini lg lau nak brcuti ngan family Nak kuar masuk cm sush sikit..akses kod yg di bg xley nk scan...security dh ler cerewet...🥴
• Winston Tay (8/5): -
• Nurulhuda (9/5): Superb -
• Xin (10/5): Exceptional -
• Syafiqah (9/5): Superb - Deco, pool, host very responsive and helpful. House was clean Lift problem- parking can be a bit confusing
• Nadiah (10/5): Well equipped. - Check in and check out instruction were very clear. The house is simple and comfortable.
• Ari-el (9/5): Superb - Location was nice., check-in was smooth, bed was comfortable, and property was relatively clean. Doors rattle when the wind blows
• Han (10/5): Exceptional - Clear instructions and videos made the check in seemless Close to amenities
• Das (10/5): Exceptional -
• Nazliahjamal (9/5): Superb -
• Solomon (10/5): Exceptional -
• Farah (8/5): Very good -
• Khor (8/5): Everything was good. But really need to include more waiting time for the lift - Nice and clean place to stay The lift is really really slow There's once the lift door got stuck and not open and we thought we were going to get stuck in the lift, after few attempts the lift door finally open on its own and everyone from that lift quickly move out
• Azim (10/5): Exceptional -
• Noor80 (7/5): Good -
• Mark (7/5): Good stay at a good price but improvement needed - It was a nice space to have for a family. All was good. The kitchen has good amenities with a washing machine and water dispenser too. Beds were reasonably comfortable. The person in charge was absolutely amazing. She went the extra mile always. The master toilet had a bad smell throughout our stay. And the kitchen area is quite small.
• Chai (9/5): Superb - Location easy go to any way. Home comfortable & cleanly.
• Farook (10/5): Exceptional - Clean and host response swiftly
• Muhammad (8/5): Very good -
• Jing (10/5): Exceptional - The room was very clean, the owner was very patient, because I checked in very late, she also waited for me very late, afraid that I would not open the door, the trip was very pleasant!
• Aiu (10/5): Exceptional - So clean Nothing
• Mui (10/5): Exceptional - clean and cosy.
• Shaiful (10/5): Exceptional - satisfied with rooms and living hall condition access so confusing
• Tan (9/5): Superb -
• Kumara (9/5): Superb - Superb place - very clean and fully furnished. Really worth it Only 2 lift is working and taking very long time to reach room
• Keven (10/5): Nice short getaway with the family. - The place was very clean. NA
• Hanim (10/5): Good value - My family really enjoyed the stay! Ur unit is very clean. Nothing
• Mohd (10/5): Exceptional -
• Saifulsyahira (9/5): Superb -
• Yuki (10/5): Exceptional -
• Ai (7/5): Good - Very clean & with nice golf course view Only left one lift can be used during our checkout. We waited >25 mins, only 3 rounds of lift came as it stopped at almost every floor. The lift was packed with people inside when stopped on our floor regardless going down or up. End up we left no choice but walked down from 18th floor to car park with our luggages on hand.
• Kuan (7/5): Good - 3rd bedroom is too small. Not enough bath towels provided for our family of 6. Not enough lifts to serve the hundreds of units in these blocks. Have to wait for 5 mins or even longer for a lift.
• Anis (9/5): Superb -
• Zue (9/5): Wonderful - Fast response from host via whatssap.Complete instructions. Clean apartment with all the facilities provided.Towel,extra pillow, shampoo, shower cream, toothbrush, toothpaste, coffee, tea and snacks are also provided.Wifi is strong.Water heater works well. To go get the access card is a bit confusing for first comers.
• Jora (10/5): Exceptional - The house was great, very clean and very comfortable.
• Ow (10/5): Exceptional - Clean and owner was friendly, location not bad as near Nanyang jie had alot of food n fun fair..easy to call grab. Easy to check in n out. Great place to stay at with reasonable price. Owner provide few bottles or mineral water, Tibits and beverage. Thanks Owner 👍 Lift abit slow
• Zuraini (10/5): Best service - Best staycation with family None
• Lee (10/5): Exceptional -
• Sharmila (9/5): Superb - Comfortable and completed with all the facilities Parking is complicated 🙃
• Chan (10/5): Great home stay! - Easy check in, clean and comfortable.
• Sarvisuwaran (10/5): Perfect stay - Everything was so smooth and perfect. Unit was new and well maintained.
• John (10/5): Outstanding value for money and attention to detail - The apartment was well like a hotel and easy to relax in. The host was super efficient and knew what people wanted in their accommodation. It was super clean, and the facilities were good, and there is lots of security. We would stay there again. Not all the lifts in the complex were working, so sometimes, you have to wait a little longer for the lift, but this isn't really a problem.
• Junaidah (10/5): Exceptional - Nice homestay Got qiblat direction even though the owner non Muslim
• Tan (10/5): Exceptional -
• Norhalizah (10/5): Exceptional -
• Calvin (10/5): Exceptional - The price is very affordable, and I like that the unit has 3 rooms and comes with 4 Air Conditioner (1 for each room and 1 for living room). Even the single bed also comes with Air Conditioner. Other appliances were also working perfectly. The host is very detail and explain the check-in procedures with videos which I find to be very helpful for us. Next time when we visit JB, we'll be staying at this place again. Nothing actually. The place is great for our vacation of 5 person.
• Tian (10/5): Exceptional -
• Nurul (10/5): comfortable - The Apartment are really clean. the decoration so beautiful. owner so kind. easy to access to apartment the building has no sign to acess to another building is a bit confusing.
• Nor (10/5): Exceptional - Owner was very friendly and informative so no problem during check in n check out. Comfortable homestay n clean if im going to come jb next time for sure will choose to stay here again. No comments all great
• Khairunnisa (8/5): Very good -
• Siew (10/5): Exceptional -
• Chong (10/5): Exceptional -
• Aisha (10/5): Exceptional -
• Jesclyn22 (8/5): Clean and Complete Amenities - - Complete amenities; hairdryer, towels, toothbrushes, washing machine etc. - Complimentary beverages and snacks. - Self check in/out procedures, clear and detailed instructions given. - Nice and polite landlord, actively contact me to give instructions on check in/out after placing the order, as I placed order on the same day of travel. - Living room size is small. - Quite challenging to get to appointed parking lot, as the carpark lane access to the parking lot is narrow. End up, we parked the car at ground floor visitor lot.
• Kah (10/5): Excellent choice. 10/10 would book again. - This Homestay provided every necessity and more. The host go out of her way to prepare and make sure you feel really welcomed. I like it very much. Nothing really. This place has everything I need and things I didn't know I need.
• Ahmad (10/5): the best homestay in my life - overall is excellent,clean,got all equipment in the house..really preferred this homestay..

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