Austin 18 by Antlerzone

Location: Jalan Austin Perdana 3, Johor Bahru, my

Star Rating: 7.3 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 04:00 PM - 11:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Swimming pool
• Non-smoking throughout
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Exercise/lap pool
• Swimming nearby

Rooms Available

• One-Bedroom Apartment

  Boasting 1 bedroom and 1 bathroom, this spacious apartment has a living room and private pool where you can relax. The apartment's kitchenette is available for cooking and storing food. This apartment offers a flat-screen TV. The unit offers 3 beds.

  Max Occupancy: 10 (10 Adults)

  • Kitchenette
  • Private bathroom
  • Private pool

Guest Reviews

• Azwan (7/5): -
• aik (7/5): -
• Xue (10/5): -
• Wan Zakiah (3/5): - They had the worst management ever. The manager was not friendly and helpful and there is the regulation to pay RM200 for deposit, it was more than 80% charged for the deposit to the amount of the room and the refundment process takes too long!
• LEE (1/5): - Check in with broken refrigerator but we didnt update the agency directly as it is just a small issue but end up being blamed that we have broke the refrigerator. Ask for deposit refund but no reply for 2 days. This property did not provide any toilet paper, no carpet at outside of the toilet and even no shampoo. Location is good as it near the city.
• Norfarhana binti (8/5): Ok - Good Don’t have washer machine
• Agnes (1/5): Bad - The facilities and location. To be fair, rooms were still ok. My recent stay at "Austin 18" was plagued by two major issues. Firstly, I experienced a severe check-in delay because my booking was missed and no details were sent to me. I had to make an international roaming call to gain access. Secondly, the property was misleadingly advertised as an apartment but was actually a unit within an office building, a crucial detail that was omitted from your listing..imagine a door with a normal lock and an office glass door that can't be locked. To compound these issues, my attempts to seek support from Booking.com regarding these issues have been met with a complete and utter lack of responsiveness. It has been almost a week since I first contacted you, and I have not received even an acknowledgement of my complaint. This lack of customer service is deeply concerning and has only exacerbated my distress. So book via booking.com at your own risk.
• Nurin (5/5): Passable -
• Zamin (10/5): Exceptional -
• Marcus (10/5): Exceptional - clean as in the picture
• Stan (7/5): Spacious, comfortable stay but lack the basic stuff - 4 double beds is great, big space, it was a comfortable stay. Basic stuff is missing in the unit. no tissue, no hooks, rack or anything to place your dry clothes in the toilet, a couple of ants, only a body wash/handwash.
• Norhidah (7/5): Easy chk in. Space is very spacious. - Easy chk in. Spacious place. Perhaps can improve on tv and the sound system.
• Happygirl (10/5): Exceptional - This is my first time going for homestay and I am glad that the staffs from Antlerzone were very helpful and nice!!! They gave me steps by steps guide on how to retrieve the keys etc... wow!! Will be back again! So far so good, maybe more hangers in the toilet be good? For us to hang our clothes during bathing
• Joanne (8/5): Very good - There is TV but cannot watch
• Daphiny (10/5): Exceptional -
• Pui (8/5): Very good -
• Najib (10/5): Exceptional -

Photos