Apex Cozy Suites at Swiss Garden Residence Kuala Lumpur

Location: Unit S23-09, Swiss Garden Residence, Galoway, Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia, 55100, Kuala Lumpur, my

Star Rating: 6.2 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:30 PM - 11:30 PM

Check-out: 11:30 AM

Amenities & Facilities

• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Terrace
• Family rooms
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Tour desk
• Soundproof rooms
• Ironing service
• Sauna
• Non-smoking throughout
• Private check-in/check-out
• Baby safety gates
• Public Bath
• Infinity pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Mobile app for room service
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Playground on site
• Self parking (surcharge)
• Fitness facilities (surcharge)
• Internet access
• Games
• Private picnics
• Japanese garden
• Secured parking
• Garage
• Swimming nearby
• Electric bicycle charging station
• Charcoal grill
• Rooftop garden

Rooms Available

• One-Bedroom Apartment

  This apartment features a pool with a view, hot tub and fireplace. Boasting a private entrance, this air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. Meals can be prepared in the well-fitted kitchen, which has a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment features a flat-screen TV with streaming services, a washing machine, soundproof walls, executive lounge access as well as garden views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Kitchen
  • Fireplace
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Executive lounge access
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Bottle of water
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Apartment

  This apartment features a pool with a view, hot tub and fireplace. Boasting a private entrance, this air-conditioned apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and a bidet. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment offers a flat-screen TV with streaming services, a washing machine, soundproof walls, executive lounge access as well as garden views. The unit has 3 beds.

  Max Occupancy: 5 (4 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Kitchen
  • Fireplace
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Executive lounge access
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Apartment

  This apartment features a pool with a view, hot tub and fireplace. Boasting a private entrance, this air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. Guests can make meals in the kitchen that has a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment features a flat-screen TV with streaming services, a washing machine, soundproof walls, executive lounge access as well as garden views. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Kitchen
  • Fireplace
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Executive lounge access
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Bottle of water
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Two-Bedroom Apartment

  Guests will have a special experience as this apartment features a pool with a view, a hot tub and a fireplace. Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment provides a flat-screen TV with streaming services, a washing machine, soundproof walls, executive lounge access as well as garden views. The unit offers 3 beds.

  Max Occupancy: 6 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Kitchen
  • Fireplace
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Executive lounge access
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Bottle of water
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Travel (1/5): - Worst experience the owner didn’t answer the call or provide access to the apartment Worst experience the owner didn’t answer the call or provide access to the apartment
• Amaludin (1/5): - Scammer
• Guest (1/5): -
• Sumardy (1/5): Bad -
• Mohd (7/5): Good -
• Sivan (4/5): Okayish stay with improper source of contact - The location was strategic and the price was ok considering weekend. Place was well kept and maintained. The check in procedure was too lousy and troublesome. There was no procedure and the contact person was not responsive. Only at the last minute, they replied that too with wrong contact numbers. Furthermore, only 2 towels were provided.
• Agustan (7/5): Good -
• Samer (6/5): Pleasant -
• Saravana (4/5): Disappointing -
• Nordiyana (4/5): Disappointing -
• Syamsul (7/5): Good -
• Afiq (4/5): Significant improvement recommended - Like that the rep was responsive and willing to accomodate the request to change the booked apartment/studio unit. Building lift access is controlled so extra points for safety. Location is also good if you want to go to times square, lalaport, low yat, etc. The residence building does not instill confidence as it looks abandon if you walk from the swiss garden hotel parking. On booked apartment unit, they manage a few units but I had to ask for replacement as the unit given to me appeared dilapidated. The replacement unit was decent but does not live up to the swiss garden name. I am aware its under separate management but it still hurts to be misled by the brand name. Also hate having to do a lockpicking game everytime I want to lock and unlock the door. Please replace the lock with one that works normally.
• Ahmad (6/5): Pleasant -
• Nurul (10/5): Exceptional -
• Paul (7/5): Good -
• Fadzillah (10/5): Exceptional -
• Shahrul (6/5): Stay in hell.. - Nothing Very hard to cek in due to no pickup call by owner.. 2 unit aircond in room not in good condition..
• Sha (4/5): Disappointing -
• Bilal (9/5): Excellent apartment on a very great location. - The apartment was clean and tidy! It had all the facilities which we required for example washing machine, iron and ironing board kitchen utensils and electric stove. The host of the apartment Mr Mezan was a very kind and helpful person. The wifi was very slow The bed mattress and pillows were not comfortable (needs to be replaced)
• Werner (3/5): Location and room ok, the behaviour of the staff during checkout inappropriate, unacceptable. - Room as per expected. A lot of space and the interior did not give a reason for complaint. Boy oh boy, messaging the property via the app did not work at all. No reply, no response, no message. Alright, happens sometimes. But the check out was even worse. The check out time was indicated with 11.00am to 11.30am and although checking out before 11.30am, we got terrorised by the person in charge to return the key. While we were dumping the rubbish, phone call after phone call and in the end we faced an unfriendly blathering unprecedented about why not picking up the phone. Outrageous, indecent and absolutely inappropriate. Instruction was given to leave the key on the table and send a picture so why terrosing us. That employee should be reprimanded or even relieved of duties. Guys, don`t entertain such runners. It`s not worth it. The entire stay was spoiled by the checkout. Last time the place has seen us. Unacceptable treatment.
• Syalni (2/5): Very poor -
• Fenny (10/5): Exceptional -
• Anonymous (6/5): Pleasant -
• Zulwaqar (9/5): Superb -
• Kamarularifin (3/5): Poor -
• Amyra (10/5): Exceptional - Everything is good.
• Hisham (5/5): Passable -
• Iskandar (8/5): Very good -
• Ellyvia (5/5): overall good unless for the staff - the view their staff at the reception very bad service
• Choy (2/5): Very poor - Aircon very noise water heater is no hot water head is something wrong
• Wan (8/5): good place marred by poor service - Comfortable and cozy place Staff needs training in customer service. Not so friendly. Got the room keys much later than expected as they said got some problems with overbooking.
• Sarhan (10/5): Exceptional -
• Hossain (5/5): Passable -
• Barimala (8/5): Very good -
• Patrick (3/5): Poor - Order 1 bedroom - 1bed and 1 bedroom 2 single bed but final both room 1 queen bed , pillow very.... stinks .
• Mohammad (1/5): Disastrous trip stay - Location is good. The whole apartment is not clean. Toilet bowl with urine stain. White towel is brown. Leaking toilet bowl. TV can't access to any program. Wifi is only good at the hall area but not in rooms. Service are bad
• Erwan (7/5): Good -
• Asif (3/5): won’t bother to book this again due to cleanliness and maintenance issues - location, room size, view lots of maintenance issues, taps not working properly, leaking, all facilities are worn out, bedding and towels are not cleaned properly
• Hamiza (1/5): Bad -
• Nadhirah (7/5): Good -
• Alim (5/5): I have a fair comment on the facilities. - Not applicable Room facilities
• Evonne (1/5): very displeased with the apartment - the location is good. saw in my booking, supposed to be 23-09. but we were given 20-01. the apartment was rundown and wasn’t maintained properly. It was very dirty and smelly too. the towels and bedding were smelly.
• Masni (7/5): Good -
• Jegathis (5/5): Passable -
• Christel (8/5): Very good -
• Mohd (9/5): Superb -
• Hashvinii (8/5): Very good -
• Sophia (6/5): Pleasant - Location,near to eating place and bukit bintang. Room was stinky with cigarette smell upon checking in. We need to open the window to get fresh air circulating. Bedsheet looks dirty and smelly. Toilet was not properly cleaned. And we found other people laundry left in the washing machine. Generally,the room was not properly clean for the next guest. My advice is to stripped of all sheets before checking out.
• Barimala (7/5): Nice place but agent is out👎 - This is our third time we came to this apex cozy suite because We like the environment and location. I and my husband stayed for two nights. On next day early in the morning the staff ask us to shift to another room, we ask why there give us reason due to maintenance issues. Then we went to the new room. On the second day early in morning around 8am the staff called again and ask us what time we want to check out? I told to my husband this is too much, we know the timing of check out is 11.30 why so early call and distributed us??? This time we really don't like the way staff handle us and not friendly at all. I went down to the counter check to make complain then the counter staff said This Apex cozy suite is handling by agent. lousy agent👎👎👎👎👎👎
• Siti (5/5): Passable -
• Ch'ng (8/5): Very good -
• Farisya (10/5): Exceptional -
• Farisya (10/5): Exceptional -
• Ch'ng (8/5): Very good -
• Mai (10/5): Exceptional - good
• Mai (10/5): Exceptional - good
• Maytan82 (6/5): overall, it's a good choice if you just want to stay overnight - Near to nightlife area, Jalan Changkat Bukit Bintang and Jalan Alor where you can get various types of foods the water heater at bathroom need some time to function after switch on
• Sarhan (10/5): Exceptional -
• Naseer (5/5): Passable -
• Hadizah (5/5): Passable -
• Rafidah (6/5): Pleasant -
• Fara (7/5): Good - Best Nothing
• Zaid (5/5): Passable -
• Muhammad (7/5): Good -
• Elfe (10/5): Exceptional -
• Nooridah (7/5): Very convenient, registration very easy, surely will stay here again in future - Easy door access via key code rather than use room key. Nothing
• Rusma (7/5): Good -
• Swiss (5/5): Passable - location good,near jalan alor,petaling street the bed sheet was so dirty

Photos