Reizz Residence by Plush

Location: 3226 Jalan Ampang Kiri, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 55000, Kuala Lumpur, MY

Star Rating: 2 Stars

Property Type: Apartments

About this Property

Policies

Check-in: 03:00 PM - 12:30 AM

Check-out: 11:00 AM

Instructions: There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Guests can access their accommodation through a private entrance.

Amenities & Facilities

• Wheelchair accessible
• Free self parking
• Secured parking
• Accessible shuttle
• No accessible shuttle

Rooms Available

• City Apartment

  3 Queen Beds

  Layout - 2 bedrooms

  Internet - Free WiFi 50+ Mbps

  Entertainment - Flat-screen TV

  Food & Drink - Kitchen with refrigerator, cookware/dishware, and electric kettle

  Sleep - Bed sheets

  Bathroom - Detached private bathroom, free toiletries, a hair dryer, and a bidet

  Practical - Rollaway beds (surcharge) available on request

  Comfort - Air conditioning

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 8 (8 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Kitchen
  • Electric kettle
  • Bidet
  • Toilet paper
  • Free WiFi
  • Private bathroom (not in room)
  • No cribs (infant beds)
  • Bedsheets provided

Guest Reviews

• Mc (9/5): -
• Daniel (1/5): Avoid at all costs - Nothing Avoid this place at all costs. The place was disgustingly filthy. Boolked for 6 nights, checked out after 2 days. Tv was so dirty, like something smeared over the screen with a penis drawn in it. Cooking range hood was so dirty someone wrote "clean me please" on it. Bed sheets and towels had stains on them, probably hadn't been changed. Bathroom filthy, grout disgusting. Shower screen has never been cleaned in its life. Cockroaches everywhere. Don't waste your money on this unit. Complained to host but didn't get any refund. Complained to booking.com and got a token credit. Had to give 1 star rating as there is no option for less.
• abdullah (10/5): - Cantik puas hati Semua bersih
• Mincher (7/5): - Good Not bad
• Yong Soon (1/5): - 越来越肮脏 ，没热水，厕所堵塞
• WEI YUAN (10/5): - DeUrban team service is good. Easy chk in and out . Have TV box suitable for my kids entertainment in the unit.
• hsnh (10/5): -
• Mohd Nassiem (10/5): - Of course The view
• Hamdan (10/5): -
• Nor Mahiza (7/5): -
• Hanafi (7/5): - suasana ok....tempat pun ok... cumq kekurangan sikit...dari segi kemudahan dalam tu...
• fadi (10/5): - Nice place clean and personnal very kind and helpful, Nothing
• Rogerio (7/5): It was good, comfortable enough, and well located for getting around easily -
• Mohamad faiz zainal (10/5): -
• MAK (1/5): -
• Cheung (1/5): Worst stay ever - Everything. The property was completely disgusting. The whole place wasn’t cleaned as the both bed sheets were stained and there was a wet towel left in one of the bedrooms. The staff who came to change the bed sheets, still managed to change the dirty bedsheets to another set of dirty bedsheets. One of the cleaners who came as well had an awful attitude when we told him it was still dirty and he had to change it again. The air conditioning was broken and leaking loads of water, as well as one of the toilets. The floor tiles weren’t installed properly as lots of them kept coming out of the floor and hurting our feet as we’d stand on a loose floor tile. The area is awful as well, it felt unsafe and was so dirty as well. Lastly the worst thing was the smell. There was a disgusting unbearable smell coming out of one of the toilets that made us feel so sick. The host and staff did not care and was just awful.
• Alia (7/5): Good -
• Azreen (10/5): Good stay! - The check-in process was easy. The guide given was simple, clear, and informative. Parking is provided. The unit is wide and clean. Everything was in order and enough. All facilities can be used and accessible. We had a very comfortable stay. There's mart, shops & food stalls nearby. My son loves the bunk bed. The wifi connection is not so stable but okay. I'd prefer a larger ironing board. The window in 2nd room is quite dangerous cause no grill.
• Lee (6/5): Feedback for Improvement - Is quiet and peaceful place Cleaning: The cleaning can be improved—hair was found inside the bedsheet, which indicates the bedsheets may not have been changed or cleaned thoroughly. Master Room Water Filter: Please check and service the water filter in the master room Odour Issue: There is a noticeable smell in the house, suspected to be coming from the toilet. Kindly investigate and resolve the issue. Wardrobe Accessories: It would be helpful to provide some hangers in the wardrobes for guest conveniences.
• Irwan (10/5): Exceptional -
• Shahrul (10/5): Exceptional -
• Shamsudin (8/5): Nice location and value for money - Easy to get breakfast All ok
• Azril (10/5): Suitable for family stays - fast response host.. very friendly.. give clear and smooth information to checkin and checkout.. comfortable place.. all equipments functioning well.. and the place easy access to all interesting place.. Nothing
• Mr (10/5): Exceptional - Good place..neaby kota raya and easy to find melayu food.. Good place..good view klcc and kl tower
• Muhammad (10/5): Exceptional -

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