KLCC Service suites by Home Sweet Home

Location: 15-8, Vortex KLCC Hotel Suites & Residences, 12 Jalan Sultan Ismail, Kuala Lumpur, my

Star Rating: 9.1 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• Lift / Elevator
• Facilities for disabled guests
• Ironing service
• Sauna
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Board games/puzzles
• Wheelchair accessible
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• CCTV outside property
• Process in place to check health of guests
• 24-hour security
• Security alarm
• Thermometers for guests provided by property
• Shopping on site
• Television in common areas
• Billiards or pool table
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Fitness facilities (surcharge)
• Internet access
• Exercise/lap pool
• Garage
• Swimming nearby
• Bicycle-friendly property
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Three-Bedroom Apartment

  This spacious apartment comes with 1 living room, 3 separate bedrooms and 2 bathrooms with a hairdryer and free toiletries. Guests can make meals in the kitchen that features a refrigerator, an oven, a toaster and an electric kettle. The air-conditioned apartment features a flat-screen TV, a washing machine, soundproof walls, a seating area as well as city views. The unit has 4 beds.

  Max Occupancy: 12 (10 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Washing machine
  • Private bathroom
  • Kitchen
  • Sofa
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Toaster
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Hand sanitiser

Guest Reviews

• KIM KHA (8/5): -
• Mohd Zamli Deraman (7/5): -
• Daud (9/5): - 👍👍👍
• Samuel (10/5): - The place was close to many good facilities such as restaurants. It was very safe and clean. Nothing.
• Moira Bursic (10/5): - The location was perfect, close to petronas building. Communication with the owner was easy and check in went smoothly. It was listed as a 3 bedroom apartment although the third bedroom was actually withouth the window and just with a curtain instead of a proper door. I would say it was a closet space repurposed in a small bedroom. But we managed to get settled in the two remaining bedrooms.
• CHI HANG (8/5): - 交通方便安全，很好的公寓！
• Aing (7/5): I like it. - Security and the location is near the Petronas Twin Towers N/A
• Taavid (5/5): - Cheap and close to the city. If that's what you're looking for and you don't really care about anything else - you have it! No cockroaches. You know the time around 2000s when builders stopped giving a F in what quality they built? Yep, that't the prime example of the times. Now 25 or so years later this building is horrendous, the apartment's inside is no different. We were welcomed by musty, damp smell mixed with hint of last guest tikka masala or something. The furniture is old, for example the TV table was just taped together (and not in a nice way). Kitchen equipment didn't work. The linens were washed with "cheap ocean breeze" smelling detergent that tried to overpower damp smell. 2 bedrooms were small but ok, but the 3rd room is basically just a closet. Our place didn't look like the pictures that were presented. The owner didn't find any problems with any of this. Otherwise the communication was swift.
• Manuel (9/5): - The team was very accommodating and helpful. Considering that I had to make a last minute booking. I would stay here again. Not much The aircon was good The view was excellent The room and bathroom was clean
• Lockie (9/5): 值得选择 - 旅馆地理位置很棒，距离KLCC特别近 暂时没有
• Fizzatul (10/5): I will come back next time. - All prepared nicely dur8ng chekin and staying there. My family was happy. Blnaket matress n everything it extra prepared for kid and extra person. Tq again. Admin also helping us more. NA
• Manjari (10/5): - Kelvin helped a lot for the stay! Great staff
• Varupula (3/5): Not worth your money!!!!! - The only positive was the amazing view from the 50th floor — we could see the Twin Towers, and the night skyline was magical. Our stay in Kuala Lumpur was quite disappointing. We booked two flats, and both were poorly maintained. There were cockroaches, old furniture, and clogged bathroom drains in all four bathrooms. We requested a late check-out extension for one room as our flight was in the evening, but the owner never responded to calls or messages, which was very unprofessional. Apart from the view, the property needs better maintenance, pest control, and a more responsive host.
• haikal (4/5): - the girl around the premises the pool need to pay
• FADZLIANA (10/5): -
• Hii (9/5): -
• NURSYAHILLLAH FARAHYANA (10/5): Satisfied - space can fit to 10 people. Clean, basic toiletries provided, towel ✅, kitchen was okay but no rice cooker… Please check the switch in every room, some of the switch is not working.. Overall, we as family satisfied with the home.. The PIC was very helpful and quick, Thank you 🙏🏻 -the plug -no rice cooker -swimming pool need to pay
• Wee Seong (9/5): -
• Abdurauof (10/5): -
• FATWA (10/5): - ✒️Pemandangan Yang Cantik ✒️ Homestay Bersih ✒️Facilities Tiptop ✒️Harga Berpatutan ✒️Mr. kelvin sangat Baik dan senang berurusan. Dapur Gas ada masalah dia terus ganti lain, Screen TV ada msalah mr Kelvin terus hantar staff untuk baiki. Direction yg diberikan sangat lengkap dan mudah untuk difahami. Cuma Masa nak check out Staff (Indian Boy) being a rude. Actually i dah minta dengan Mr. kelvin nak keluar 12pm bcoz my nephew pergi swimming pool and Mr. kelvin Said "OK". 11.21am staff(indian boy) datang dan kata kenapa x check out lagi sudah Lebih masa. Berapa lama lagi mau keluar dia kata. Nasib masa tu memang kami tengah arrange barang nak hantar ke kereta. I kata jam12 kami check out and dia kata " TAK BOLEH SEBAB GUEST LAIN SUDAH NAK MASUK" . I malas nak gaduh i kata ok kami keluar sekarang. Masa kami kat parking untuk susun luggage staff (Indian boy) datang lagi dan Minta Card access dan card Parking. I kata sabarlah i dah nak keluar and kena hantar video letak kat peti box dia kata "TAK PAYAH MASA SUDAH LEBIH, SAYA BAGI 1 MINIT KELUAR KERETA SAMPAI BAWAH". i marahlah.. How can 1 minute dari parking tingkat 6 ke bawah, and dia asyik cakap Guest sudah nak masuk!! U punya rules masuk jam3pm. Skrang baru jam12pm u dah ugut macam ni... The rest is ok.. mr. Kelvin and staff check in very nice and polite but staff for check out very disappointed. Rude.
• sharkizam (10/5): - comfartable nothing
• Siti Noor-Ain (10/5): -
• Soumen (10/5): -
• Sirajul 'adli (7/5): -
• Mohamed (8/5): bon rapport qualité prix - emplacement, personnel très sympathique, évacuation des douches
• Hasan (4/5): Location is good but the draining smells from the toilets ruins everything. - Location There is always Toilet draining smells coming from the toilets which is really intolerable.
• Abivarna (8/5): -
• Abdul (7/5): Would stay again as more positives than negatives - Central location and price Swimming pool extra charge, expected it as part of price, cleanliness not 100% (bits of dirt and mould in corners)
• Troy (10/5): -
• Norhaida (9/5): -
• Wisam Alnajjar (10/5): -
• Asayuti (10/5): Good for Family Staycation - The apartment so clean, home owner so fast replier n helpfull, the proses to check in n check out is so easy Maybe can fix the television, cannot used youtube
• Mak (9/5): -
• Alfar (10/5): - المكان نظيف والموقع رائع والمعاملة جيدة للغاية
• Faisal (5/5): -
• abdel (9/5): good - I loved the location of the appartement. The apartment was decent. The necessary information to get there was quite clear and sent a few days before our arrival. I arrived early, and they were even kind enough to hold my luggage, which allowed me to go out and grab something to eat while waiting for the apartment to be ready. Even i left very early someone came to give me my deposit. L'appartement était correct. Les informations nécessaires pour s'y rendre étaient assez claires et envoyées quelques jours avant notre arrivée. Je suis arrivé en avance, et ils ont même eu la gentillesse de garder mes valises, ce qui m'a permis d'aller me balader et de manger en attendant que l'appartement soit prêt. La caution déposée a bien été récupéré, même si je suis parti très tôt. Quelqu'un est passé pour me rembourser le deposit. la piscine payante
• Lydia (10/5): Family stay for 5 in central KL - Really delighted with our stay - the apartment was super spacious, comfortable and with incredible views over the KL skyline - even Petronas! Nothing
• Fengchun (10/5): 很棒可以方便洗衣煮飯 - 在樓下救就有7_11 沒有
• Olga (9/5): - Очень внимательный, заботливый хозяин. Всегда на связи! Заранее отправил очень подробные рекомендации! Жилье в центре, в шаговой доступности до основных достопримечательностей города. Спасибо!
• Chantal (10/5): -
• Toni (10/5): Exceptional -
• Sameem (10/5): Exceptional -
• Avellino (9/5): Superb -
• Amirul (10/5): Exceptional - I liked how spacious and clean the property was. The location was convenient, and the staff were very friendly and helpful. A comfortable stay overall!"*
• Fadzillah (10/5): Exceptional - Clean n comfortable. The host was very helpfull n fast responded. Nothing
• Nor (10/5): Exceptional -
• Zuriati (10/5): Exceptional -
• Ah (10/5): Exceptional -
• Nur (10/5): Exceptional - The info for check in and out was very clear. Kelvin hospitality is superb. Location is very convenient with KLCC, Bukit Bintang, Pavillion around the corner.
• Renata (10/5): Fantastic - We had a fantastic stay, Kelvin was very helpful and friendly and answering so quickly for all my questions . He provided all the necessary information in advance, very easy check in procedure and made us feel very welcomed. Location was so convenient as well, Petrona Twin Towers is just end of the road, 5 mins walk and everything else is 20-30mins walk or 10-15 mins by Grab. Thank you again Kelvin ☺️ Loved everything
• Marcus (2/5): Very poor -
• Rosni (8/5): Very good -
• Garry (8/5): Nice - Near the Twin tower None
• Mohd. (10/5): Nice place to stay, not far to look for foodstalls and landmarks - Convenient for family or group travelling Some of the kitchenware are not available e.g: rice cooker…sometimes prefer own homemade food rather than always dine outside or take away
• Sandeep (10/5): Exceptional - Great Location, helpful staff, good amenities Didn't know that pool entry was chargeable, though not that much. Perhaps one entry could have been complimentary. Otherwise nothing to complain.
• Rebecca (8/5): We had a great 3 day stay in Kuala Lumper and the accommodation was perfect for our party of 5. - The location was great, fantastic views of the KL Tower and easy access to all the areas in the city we wanted to visit. The apartment was very comfy and perfect for our group of 5. The owner responded quickly to any questions we had and even provided us with extra glasses at our request. Nothing, everything was good, just as described in advert.
• Radha (10/5): Thank you for being very kind and helpful during out stay 💛 - Very clean, well equipped. Very strategic.
• Jingki (10/5): Will stay again if will go back to KL - The staff are friendly and the rooms are clean, spacious and with a great view. Near city center
• Ts (10/5): Exceptional -
• R (10/5): Exceptional - The property is very clean. The bed was super comfy with clean bedsheets. The bathroom was clean. What else can you expect more from a budget accommodation. Value for money.
• Norliza (8/5): - - confortable and have a wifi dryer not to dry..
• Cantos (10/5): Exceptional. Very happy with our stay in this hotel. - Very comfortable place. It suits 9 person and very wide space. The staff are very accommodating and easy to contact. This place was super worth it for the price. I will definitely recommend this for family trips. The petronas tower and pavilion is very accessible. Walking distance only. None. Everything was so good
• Mousa (6/5): Pleasant -
• Abdul (10/5): Exceptional -
• Gatanela (10/5): Awesome stay - Excellent stay, awesome place and near to night life and shopping 👍👍👍
• Mohanad (10/5): Exceptional -
• Ahmad (10/5): Exceptional - The property was very clean, the cleaners made sure to clean the whole apartment before we checked in. All the facilities are working properly. The location is very convenient near KLCC, and Pavilion.
• Sachdev (7/5): Choose this place if you are just in KL to sleep and are looking for a place on a budget. - The location was great. Right in the heart of KLCC and walking distance to the Petronas Towers. Host's worker was very friendly and was great in showing us how everything worked at the property. Roomed had a smell of cigarettes which was not great. We booked an apartment for 4 adults and 2 children. There are two queen sized beds which 2 of the adults slept in and another adult and child slept in another (this was no issue) the final child slept in what they called a "3rd bedroom" which was a maids room with no door but just a sheet hung to act like a door. Bed in that room was just a thin foam mattress. This would have been nice to know before we booked the place.
• Dr. (5/5): Passable -
• Sagar (10/5): It was a pleasant and happy stay - Property has all the facilities to live for weeks and also it was in the area limits where I can got to any point by walk. Staff is also awesome , responded quickly if i was in need of anythjng
• Fouad (9/5): Staff & location very good. - Bathroom need ventilation, otherwise everything good Arrange many things for Hotel guest tee bags, washing soap, towels… etc. Location good near everything.
• Aniket (10/5): Exceptional - No ventilation in washrooms or anywhere.
• Muhammad (10/5): The good and bad - The location is really ideal. Maybe one of the most ideal location in KL. The staff whom I laise with is really welcoming and friendly Mr Utpal, thanks being a great host! The place can say quite spacious for 2 regular size families. Quite low cost but quite comfortable stay! Grab can't stay long and if travel there using a big bus need to alight outside, thats the thing that need to improve as with luggages and raining well it sucks to get wet.
• Vithiya (10/5): Exceptional -
• Muhd (5/5): Passable -
• Andik (10/5): superbbb 🔥 -
• Phang (9/5): Reasonable room at - Plenty of room in the apartment, located close to MRT bukit nanas. 10+minutes to KLCC and KL tower. Easy check in and check out Might replenish the apartment freshness and add bath gel or shampoo( only one provided).
• Fatrah (10/5): Everything is good and I love it staying here 👍🏽 - I like everything about the room and also the host Mr.kelvin is really friendly and helpful. Nothing, everything is good
• Shihabudheen (5/5): Passable - Ac was not working long time and its break our sleep
• Swee (8/5): Very good -
• Tze (8/5): Very good -
• Gregory (10/5): Exceptional - Great location, breathtaking view. Host helpful, always available on whatsapp. What else?
• Aslinah (10/5): Exceptional - Itz very clean n perfect to fit a big family! Very clean n tidy! Walking distance to klcc dn masjid india ! Very easy to assess all shopping places ! The person incharge is very responsive n very attentive ! Best choice
• Faireez (10/5): Exceptional -
• Sheda (10/5): Exceptional -
• Arshad (10/5): Very good - Good place, clean, facilities good. Recommended to all trip with family.
• Mellysa11 (10/5): Exceptional -
• Ameer (10/5): Exceptional -
• Jeevanesh (6/5): Pleasant -
• Faris (9/5): Good - Good Good
• Muhammad (9/5): Superb - Apartment was clean and wonderfully located. Kelvin sent a series of detailed messages of how to reach there. No issues arose for our family. Very nice place, will love to stay there again.
• Wan (10/5): Exceptional -
• Abd (10/5): Exceptional -
• Mary (10/5): Exceptional -
• Gean (10/5): Very good choice for families - The facility was very clean and amenities were top notch. The staff were patient, professional and friendly. The location is near the train service and many food choices were available within walking distance from the unit.
• Mohd (9/5): Superb - the customer service is very good
• Fatin (10/5): Exceptional - Very clean. Comfortable. Staff friendly.. Easy to check in and check out. Parking lot is so sempit.
• Deenee (10/5): I'll come with you again when I get a chance. - The accommodation offers a great view in all directions. It's a breeze for comfortable families in the heart of Kl Whom?Please come and introduce us because the convenience below is very good. There are seven and close to klcc and staff who welcome you before going to the room. Speak very carefully, explain everything, Teccare until your family goes up last. Service is excellent ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
• Hairul (10/5): Exceptional -
• Mohammed (8/5): Very good - Location Equipments They took extra 400 MR without telling you about it as a guarantee !! They gave it me back but the gesture is not acceptable

Photos