The Entrance Waterfront Apartment 621

Location: 621/89 The Entrance Road , The Entrance, au

Star Rating: 7.6 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• Express check-in/check-out
• Hot tub/Jacuzzi
• Non-smoking throughout
• Private check-in/check-out
• Outdoor furniture
• Fence around pool
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Screens / Barriers between staff and guests for safety
• Express check-in
• Free wired internet
• Internet access
• Exercise/lap pool
• Swimming nearby

Rooms Available

• Apartment

  This apartment features a private pool. This apartment features 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. In the fully equipped kitchen, guests will find a refrigerator, kitchenware, a microwave and a toaster. This apartment is air-conditioned and has a seating area with a TV, a washing machine, a coffee machine, a dining area, as well as tumble dryer. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Private pool
  • Tumble dryer
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher

Guest Reviews

• Snedden (1/5): -
• Brook (6/5): No eventful - Price & quiet Dryer didn’t work Whole property I’d tired & dated
• Brook (6/5): Good apartment. Pool & spa were lovely. Just the building & pool look tired. Deserving of face lift - The apartment itself is good The dryer doesn’t work & no one responds to the issue
• Soliman (1/5): Formal Complaint Regarding Recent Holiday Accommodation - Dear Accommodation Manager, I am writing to express my deep disappointment and dissatisfaction with my recent stay at your property. During my stay, I encountered several significant issues that greatly affected my comfort and overall experience. Specifically, the following problems were observed: 1. The air conditioning unit downstairs was not functioning, making the living area extremely uncomfortable, especially given the weather conditions. 2. There was no Wi-Fi service available throughout my stay, which hindered my ability to stay connected for both personal and essential purposes. 3. The refrigerator was overcooling, resulting in spoiled and damaged food items. 4. I also observed a couple of cockroaches moving around in the accommodation, which raised serious concerns about hygiene and cleanliness. These issues are unacceptable for a holiday accommodation, and they significantly impacted my ability to relax and enjoy my stay. I expected a clean, functional, and well-maintained environment, which unfortunately was not provided. I kindly request that you address these concerns promptly and consider appropriate compensation for the inconvenience and dissatisfaction caused. I would also appreciate your assurance that these issues will be resolved to prevent similar experiences for future guests. Please let me know how you plan to address this matter. I look forward to your prompt response. Sincerely, Medhat Soliman 0450 101 052
• Sandy (5/5): - The facilities The room was dirty. The vent was full with dust. There was blood on one of the sheets. Not enough towels and blankets initially left
• Lauren (9/5): -
• Lynda (6/5): Wouldn’t book this room again, not worth the price. - Location was good. Property is out dated I’ve stayed in other properties in this resort which have been renovated. I really don’t think this property is worth the amount of money we paid for 3 nights. Verandah needed a good clean.
• Tammy (10/5): Had an amazing stay would highly recommend this place to stay - Loved the space and the view Hot tub was awful
• Karen (10/5): It was perfect. We have stayed in other apartments in this complex and my husband and myself rated this the best one tha - The location was fantastic. The apartment was exceptional. It was very clean and it had everything that you would need. Nothing to add here. We loved everything.
• Greg (5/5): Good specious unit in a great location - Location is always perfect there. I stay at the oaks often because of the great location. Apartment had a fishy smell when entering it. Everything looked clean enough. however, the bed sheets were stained that were put onto the main bed. i didn't like the fact there wasn't a freezer section in the fridge - although the fridge was really good and very cold. The addition of another TV in the bedroom was a great idea in theory but sadly didn't have any connection to be able to watch the TV and trying to download the LG Thin app also didn't work for me. The bed, while it was spacious, there was a noticeable drop from one King Single to the other. Making for uncomfortable sleep when with your partner.
• Sheddo (8/5): Very good - I liked the size of the apartment and the pool. The carpet was very old.
• Erin (10/5): Exceptional -
• Robyn (7/5): Overall good for price and what we wanted - Location for restaurants Has a pool Two bathrooms Free parking nearby Comfortable beds Room bit outdated Shower not much pressure Pool broken tiles Above a noisy pub and all the bottles they put in the recycling bin at end of night
• Charlie (6/5): Good but not great. - Room was good, good views. No Wifi?? Pool was taken over daily by one group of people so not enough pool chairs/sunbeds.
• Alice (4/5): For the money we paid was very disappointed in how dirty the room was, so wouldn’t recommend - The location was fantastic The room hadn’t been cleaned, beds were broken, sheets for all beds were very dirty, didn’t get enough towels for us all.
• Gillian (7/5): Good -
• Diane (10/5): Exceptional -
• David (7/5): Good - The clothes dryer didn't work it was broken
• Renee (4/5): Disappointing - The bed for the children was broken on arrival. Tried to contact the managing company on all forms of contacts and still have not recieved a reply and we checked out today. When we dropped off the keys and advised the managing company of the issues with the bedding and the cleanliness of the room they werent concerened at all and did nothing about my concerns. Very dissapointed with their service. The room felt like it hadnt been cleaned properly since the last quests.
• Deanne (10/5): Exceptional -
• Skye (4/5): Dirty apartment but great location? - The location and the pool were great. The dishes in the cupboards were dirty (with stuck on food). The sofa bed had food crumbs all over it. The trundle bed had dirty and stained sheets The lounge throw pillows had sticky stains on them. The upstairs TV turned off randomly when watching and the remote only worked sometimes. We even replaced the batteries to try and fix it. The shower head upstairs was loose and leaking. The bathroom downstairs had a light that constantly flickered. Even though the layout of the apartment was great. The location was great but it seems as though they just change the sheets (if that), and don't really do any other kind of cleaning or maintenance on the apartment.
• Melissa (7/5): Good - Central to everything, amazing views, pool is amazing. * On arrival we only got 1 key, was inconvenient that there is only 1 key to 3ppl. 1 of the girls from the Oakes lobby gave me 2 cards so at least we could get up & down the levels into the car park & pool area. * No Wifi so 1 of the girls came to the lobby to give us 1. * TVs not tuned. * Dryer didn’t work. * Bed/Trundle has zip ties holding it together.
• Jake (10/5): Was good, close to everything, I left my wallet in room & received a text message about the wallet, still waitting t - Close to everything in the entrance Not a lot to say was great.
• Melanie (7/5): Good - Location / spacious 2nd bed was held together with zip ties
• Kylie (8/5): Great location , property had plenty of room and was clean - Property was great location and clean just had couple little issues , couldn’t get tv in bedroom to work and not all controls had batteries so had to swap batteries out. Tv in bedroom didn’t work and no batteries in all controls so had to keep swapping
• Alice (6/5): Pleasant -
• Lorraine (8/5): Very good - It’s location No freezer only a refrigerator
• Katerina (8/5): Very good -
• Christine (8/5): Amazing - One room key shared by 4 adults. That’s the only complaint
• Anonymous (10/5): Very relaxing - Amazing view amazing room Nothing everything was amazing
• Kimberley (9/5): Superb -
• Anna (8/5): Relaxing, great view and location - The spectacular views, location to cafes, comfortable. I don’t know
• Lipitz (9/5): Superb -
• Tarryn (7/5): Good - Great view and location. Pool was really nice. Contacting staff was impossible aside from the spam texts and emails they send I did not receive any replies to numerous emails/calls
• Anonymous (8/5): Was all oko - All ok Clean and tide
• Leah (9/5): great location with excellent facilities - great location great unit for our family minor thing water would go from boiling hot to cold while in the shower sometimes
• Alana (7/5): whilst the location was good, the amenities could have been better. - position the property was dusty in areas. the walls were very thin which made it very noisy. there were no toiletries nor coffee/tea provided. the only soap was dish detergent and a broken bottle of hand wash. the exit tiles were test all rubbish be taken out and dishes washed m, dried and out away. this made us very nervous that the previous renters were to be trusted to have washed the dishes correctly. I would suggest new tenants pre wash dishes pans, pots and utensils prior to using just to make sure.
• Sandra (6/5): Pleasant - That the company could have answered my phone call when we couldn’t get into our room
• Shaymaa (10/5): Exceptional -
• David (8/5): Enjoyable Family time. - We didn't have any breakfast - was something meant to be supplied? I was told there was to be a little welcome package including some washing detergent etc... but we didn't get that. However, we liked the property and would stay there again. Minor cleaning matters and the stovetop didn't work, but all in all, the accommodation worked well for us and we enjoyed our time there. It was unfortunate the gym wasn't operational but the pool was very nice.
• Erni (7/5): Good -
• Jane (10/5): overall it was a great weekend away. - so close to everything, great value and a great set up. it was a bit of a pain to get the key and I was unable to pay with my parent vouchers when I was told I could.
• Puroku (1/5): Bad -
• Jake (10/5): nice - was nice gym wasn’t in order
• Broncobat (8/5): Very good - I liked the size of the unit and its proximity to the water and restaurants in the erea FThe Spa Bath in the room didn't work nor did the plug in the sink. Made it a little difficult when trying to brush your teeth or have a shave when the sink filled with water and couldn't dissipate.

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