El Refugio de la Cuenca

Location: Hermanos Phillipi interior S/N Las Cascadas, Puerto Clocker, cl

Star Rating: 8.3 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 12:00 AM - 12:00 AM

Check-out: 12:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Parking
• Non-smoking rooms
• Terrace
• Family rooms
• BBQ facilities
• Tour desk
• Facilities for disabled guests
• Packed lunches
• Currency exchange
• Non-smoking throughout
• Shared lounge/TV area
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Contactless check-in/check-out
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Food delivered to guest room
• Access to health care professionals
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property
• Broadcast Live sport events
• Happy hour
• Front desk (limited hours)
• Playground on site
• Ski lessons on site
• Tennis lessons on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Concerts/live shows
• Private picnics
• Japanese garden
• Fishing nearby
• Horse riding nearby
• Snow sports gear
• Hosted evening meal (reserve)
• Bicycle-friendly property
• Beach toys
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Apartment with Mountain View

  This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower. Guests will find a refrigerator, kitchenware, a microwave and a toaster in the well-fitted kitchen. The apartment also includes a barbecue. The apartment has a washing machine, a tea and coffee maker, a seating area as well as a terrace with garden views. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Tumble dryer
  • Toaster
  • Barbecue
  • Coffee machine
  • Terrace
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Semi-detached
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Board games/puzzles
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Socket near the bed

• Three-Bedroom Apartment

  Boasting a private entrance, this apartment comes with 1 living room, 3 separate bedrooms and 1 bathroom with a shower and a hairdryer. Guests will find a refrigerator, kitchenware, a microwave and a tea and coffee maker in the fully equipped kitchen. The apartment also includes a barbecue. The unit has a washing machine, garden views, a terrace and wine/champagne is available for guests. The unit has 6 beds.

  Max Occupancy: 7 (6 Adults)

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Tumble dryer
  • Wardrobe or closet
  • Toaster
  • Barbecue
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Semi-detached
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Board games/puzzles
  • Sofa bed
  • Shower chair
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Socket near the bed

Guest Reviews

• Cristian (10/5): -
• Maria Beatriz (10/5): - La tranquilidad y amabilidad de los dueños Todo super bien
• Siripa (10/5): I love the breakfast. Comfortable place. - Breakfast is delicious with good quality stuffs like fresh baked bread by owner, homemade jam, butter, ham, cheese, milk, tea and coffee). Place is comfortable, clean, good location (nearby small town with grocery stores, near beach). The place is ran by nice family.
• Pilar (10/5): -
• Xabier (9/5): - Nicole nos atendió realmente bien. Nos hizo aentir xomo en casa. Muy bien ubicado para visitar El Salto y Petrohue.⁷
• Máximo (9/5): Un buen lugar para disfrutar de la naturaleza del sur de Chile - Un lugar natural a pocos pasos del lago y muy cerca de lugares de interés que merece la pena conocer, Los anfitriones con un perfecto trato agradable y familiar Algunos detalles casi sin importancia que de seguro ya estarán solucionados. Averías después de una intensa época de verano
• pablo (10/5): -
• David Leonardo (10/5): muy buena estadia y servicio - Comodidad y hospitalidad
• Conejeros G. (10/5): -
• Virginie (9/5): - Appartement très simple mais confortable. C'est très bien
• Sandra (10/5): 100% Recomendable! - Despertar con esta hermosa vista al volcán Osorno...estar a metros de la playa y a 10 minutos de El Salto! Destacar la hospitalidad y buena onda de Sebastian y Roxana, buen desayuno con café de grano, pancito recien horneado y divinos huevos revueltos! Disfrutamos de su exquisito sour y compartimos una noche de canto y guitarreo. Antes de irnos almorzamos en familia hamburguesas de la casa, siempre muy bien atendidos :)
• Pedro (10/5): -
• Manuel (10/5): Perfecta y cómoda cabaña - Cómodo y amplio los espacios Faltaría un poco de remodelación (pintura)
• Barros V. (10/5): - Muy equipado, tiene todo lo que uno necesita para unas excelentes vacaciones. Una atención buenísima, ricos desayunos, además cercanía a la playa y negocios.
• Welington Batista Pereira (7/5): - Local simples, mas atendeu nossa necessidade. Atendimento e prestatividade. Fica bem próximo de um lago lindo, a vila é linda.
• Maria Dolores (5/5): -
• Raul (9/5): Confianza mutua - Desayuno rico, ubicación fácil de encontrar y me agradó mucho la calefacción y el agua caliente en la ducha.
• oyarzun oyarzun (7/5): -
• Alvaro (7/5): - La calefacción y el pan del desayunó... Falta orden del.lugar...y mayor limpieza en las cabañas ....
• Nidia (10/5): -
• monica (8/5): Cabaña grande y eqquipada para grupo familiar - El desayuno muy bueno, la atencion del anfitrion tambien. Que la calefaccion haya estado encendida antes del check-in.
• Hermosilla (10/5): -
• David (10/5): Exceptional - Sebastian and his wife were wonderful, the downstairs restaurant and gaming room was a super place to play with the kids when it rained. The cabaña was spacious, clean, comfortable. We would recommend it for any family!
• Franco (10/5): Exceptional -
• Jinglei (7/5): Worth the money - The location is convenient, upstairs has a Mountain View. The owners are very friendly and nice. There are no towels, the hostess made an exception for us.
• Robert (10/5): Sebastian is a geat host, great pizza! - Friendly greeting, help with bike issues and great advice and conversation Nothing
• Martin (10/5): A great place to recharge our batteries. Our host Sebastian was extremely friendly and exceptionally helpful when we had - Rural tranquil location. Lots of space with mountain views. Nothing
• Anna (9/5): Superb - Easy check in. Apartment was warm and had good kitchen utensils/pans. Amazing breakfast with warm bread :) good recommendation to see the local waterfall.
• Ron (6/5): Basic accommodation in amazing area - The location was great and ability to cook. Host was very friendly The apartment was big and convenient , however there were no heating and not towels in the room. Very basic accommodation
• Kieran (7/5): Good -

Photos