One Suite Hotel - Zollhaus

Location: Gr. Muristalden 2, Bern, ch

Star Rating: 9.4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Restaurant
• Terrace
• Non-smoking throughout
• Free wired internet
• Internet access

Rooms Available

• Suite

  This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and bathrobes. A kitchenette fitted with a refrigerator, a tea and coffee maker and a toaster is available for cooking and storing food. Boasting a terrace with city views, this suite also features a private entrance and a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Additional toilet
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Toaster
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Fruits
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key access

Guest Reviews

• Hans (9/5): -
• Michael (10/5): -
• Michael (10/5): Rundum ein aussergewöhnliches Erlebnis - Tolle, aussergewöhnliche Location, viel Liebe zum Detail, sympathischer Frühstücksservice, perfekter Service durch die sehr zuvorkommende Gastgeberin. In der Hochsaison wahrscheinlich viel touristischer Betrieb rund um den Bärengraben. Für uns kein Problem.
• Micheline (10/5): -
• Johanna (7/5): -
• Regine (10/5): Einmalige Location, wirklich einmalig super! - Outständing. Einfach wahnsinn. Soooo toll, mit viel Liebe zum Detail eingerichtet! Nichts hat gefehlt, an nichts gemangelt. Frühstück sehr liebevoll hergerichtet, absolut genug. Wir kommen wieder Die Räume waren kühl, wir haben die Heizkörper dann hoch gestellt.
• Oliver Steinle (10/5): - Sensationelle Lage! Liebevoll und sehr geschmackvoll eingerichtet.
• Georg (10/5): Exklusivität und Charme im Herzen von Bern‼️ - Das Hotel Zollhaus Bern vereint stilvolles Design, herzliche Gastfreundschaft und ein einzigartiges Raumkonzept. Das Personal Überzeugt durch Professionalität und echte Aufmerksamkeit – jedes Detail zeugt von Engagement und Leidenschaft für exzellenten Service. Die Lage Direkt beim Bärenpark in Bern bietet das kleinste Hotel, die perfekte Balance zwischen urbanem Flair und ruhiger Privatsphäre. Die Inneneinrichtung verbindet modernes Design mit behaglicher Eleganz – ein Ort zum Ankommen, Wohlfühlen und Verweilen. Das Highlight Zwei exklusive Etagen ganz für Sie allein – ein unvergleichliches Erlebnis von Privatsphäre, Komfort und Stil. Fazit Ein aussergewöhnliches Boutique-Hotel, das Individualität und Raffinesse harmonisch vereint – das Zollhaus Bern ist ein Ort für Gäste mit Sinn für das Besondere und Exklusive. Die Türschliessung / Öffnung bei der Eingangs-Türe sollte optimiert werden
• Jonathan (9/5): -
• Emma (10/5): -
• Abel (10/5): Exceptional -
• Tania (10/5): Exceptional - Amazing house, unique, very clean, the interior was cozy and charming. The location was fantastic, and the view from the house astonishing! The personnel was very polite and ready to serve all our needs. Nothing everything was excellent!!!
• Daniel (9/5): Superb - Beautiful, unique space close to old town Road/sidewalk can be a bit noisy
• Boskie (10/5): Highly recommend a stay at the ZOLLHAUS one suite hotel. Where else can you have your own home in the midst of the Bern - Unique gem, superb location, interesting history, well-appointed Could be a tad noisy with traffic and people but that’s the beauty of the location with bears and bridge!
• Jann (9/5): Superb -
• Joanna (7/5): a unique hotel experience - the apartment was definitely unique as it’s situated right on the bridge so the location is obviously undeniable. it was clean and very nicely decorated. not the most comfortable as the AC did not work very well and it was rather hot and we were advised to not open the windows downstairs. it was also a bit stressful with all the tourists constantly looking through the windows and having to make sure that the door was locked so no random people would come in. I’d also recommend another safety lock on the door such as a latch to add that extra peace of mind since it’s such a busy location. the unit was also very very expensive and for the cost, I would have wanted to feel more secure and more comfortable
• Ken (10/5): Exceptional - Unique in many ways not applicable
• Greg (7/5): Great location as a nice unique bridge apartment. Great for a couple staying upstairs with AC. - The place is super neat as its literally part of the bridge crossing the river. Everything has been remodeled and looks great. The location is great. Overlooking the bears and the river is great. The location is so good tourists were trying to get in the room as they passed over the bridge. The downstairs has no AC and with cool nights shouldn't be a problem but with no screens the windows had to be closed to prevent any insects, animals or persistent revelers from coming in and therefore was definitely uncomfortable.
• Belle (10/5): Amazing- it was better than the stay at the prestigious 5* Hotel Bellevue Palace Bern! - The hotel was so comfy that it felt like home away from home! The location cannot get any better and is right at the bridge of the Aare river, offering stunning views. Everything you need is at your door step- restaurants for delicious local food, leafy forests for hiking, and beautiful old city centre for shopping/ tourism. The living space itself is beautiful- historic with a modern twist. There is an entrance hall, living room with a comfy sofa, 2 lovely bathrooms with large beautiful modern showers, a comfortable kitchen with a fridge and a coffee machine (which makes delicious coffee 24/7), a bedroom with a closet, a small adjusted tv room, and a beautiful spiral staircase. As per other reviewers, there were a lot of tourists around the hotel during the busy hours of the day, but it did not disturb us. The rooms in the first floor, including the bedroom, are well- hidden from the view. The rooms in the ground floor area (kitchen & living room) have transparent window curtains, which do a perfect job of preserving your privacy, while allowing light inside. The noise levels were minimal on the ground floor and almost non-existent on the 1st floor, where the bedroom is. Towels in the bathrooms were large and soft, and you also get slippers and bathrobes. The place is very clean and tidy with daily housekeeping visits. There also were loads of windows, which was great for airing. Breakfast was good, and was delivered contactless to your door in cute boxes and bottles. It included traditional Swiss selection of regular cold meats, cheeses, breads, fresh milk and yogurts, croissants, granola/ cornflakes, juices, and at times also fresh fruit platters with strawberries etc. Throughout the stay, we felt very welcome and well taken care of- the hotel staff went above and beyond. A special thanks to Sara, and to the rest of the team who have made this stay unforgettable! P.S. Watching bears was also a bonus! Everything was perfect, but for minor additions, I would recommend to management to consider the following: -Adding a full sized mirror, potentially inside the closet door in the bedroom; Install slightly larger-sized bins in the bathrooms (the small ones sometimes topple over when the pedal is pressed because of the size); Switching the liquid hand soaps for bar soaps; consider including an option to order cooked eggs/ fresh pressed juice for breakfast from the restaurant.

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