La Palace Şişli
Location: Mecidiyeköy mh. Şehit Ahmet sk. No :26 Şişli, Istanbul, tr
Star Rating: 7.8 Stars
Property Type: Hotels
About this Property
Luxurious Garden Setting:
La Palace Exclusive Design offers a luxurious stay in Istanbul with its beautiful garden views and serene atmosphere.
Modern Amenities:
Enjoy the convenience of free WiFi, free parking, and facilities for disabled guests. The stylishly furnished units come equipped with air conditioning, flat-screen TV, kitchen amenities, and a private bathroom for a comfortable stay.
Convenience and Comfort:
Relax in the on-site lounge or opt for a grocery delivery service. Explore the neighborhood with available sightseeing tours. With its proximity to Istanbul Congress Center and Taksim Metro Station, La Palace Exclusive Design is the perfect choice for your Istanbul getaway.
Book now for an unforgettable experience at La Palace Exclusive Design!
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 02:00 PM - 11:30 PM
Check-out: 11:30 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Grocery deliveries
- Wheelchair accessible
- Allergy-free room
- Lower bathroom sink
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Supervised childcare/activities
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Japanese garden
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Three-Bedroom Apartment - High Floor
This spacious apartment consists of 3 living rooms, 3 separate bedrooms and 3 bathrooms with a walk-in shower and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment provides a flat-screen TV with streaming services, a washing machine, soundproof walls, a seating area as well as garden views. The unit offers 8 beds.
Max Occupancy: 15 (15 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Video
- Video games
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Additional toilet
- Interconnected room(s) available
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
-
Apartment with Garden View
Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The apartment provides a flat-screen TV with streaming services, a washing machine, soundproof walls, a seating area as well as garden views. The unit offers 3 beds.
Max Occupancy: 6 (6 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Video
- Video games
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
-
Apartment
This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a seating area as well as garden views. The unit has 3 beds.
Max Occupancy: 6 (6 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Video
- Video games
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
-
Two-Bedroom Family Apartment
This spacious apartment features 2 living rooms, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment features a flat-screen TV with streaming services, a washing machine, soundproof walls, a seating area as well as garden views. The unit has 6 beds.
Max Occupancy: 10 (10 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Video
- Video games
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Additional toilet
- Interconnected room(s) available
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Hypoallergenic
- Cleaning products
- Additional bathroom
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
-
One-Bedroom Premium Apartment
This apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a seating area as well as city views. The unit offers 3 beds.
Max Occupancy: 5 (5 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Video
- Video games
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
Guest Reviews
- Waseem (10/5): -
- Hovhan (10/5): -
- Carlos (9/5): Great comfortable residence - The appartment had everything we could ask for, clean, modern, great beds and decent sofas. They gave away free water and slippers everyday which is so nice. There was a working kitchen and clean wide bathrooms. The reception is open 24/7 and staff were friendly. It is located close to a shopping center and some good value restaurants nearby. The location is a bit far away from the center, 15 minutes walking to the metro and other 30-40 mins ride. However it is not a bad area to stay
- Abdulaziz (7/5): - الموظفين ممتازين جدا
- Ivelin (10/5): -
- Галин (10/5): -
- Denislav (10/5): -
- Hovhan (10/5): Quality,best aervice,great location and friendly atmosphere… - This place you’re feeling like at your home.Great customer support from receptionists,they are always friendly,helpful and kind.If you need anything they’re always finding solutions for your comfort.While I have a trip to Istanbul ,I always choose La Palace.Location is perfect,near by metro/metrobus and busses.You can reach nearly all Istanbul by public transportations.Clean,safe and good prices…Rooms are quite big and comfortable,with kitchen and wash machine very useful for long term trip or with family…Mr Osman the best owner I think long term experience with tourism.All team amazing.Many many thanks for my short trip and will come back soon.If you need good and safe place in Istanbul ,definitely La Palace is the best one… Never complain about the hotel.Happy to stay always same place…
- Narges (5/5): - Die Lage Ausstattung, Laut anderer Bewohner besonders in der Nacht, für Familien mit Kinder war schreklich. die Bilder waren gleich aber altttte Sache . Die Sofa waren schlimm zuschlafen. Die Personalen waren Nett
- Mohamed (7/5): -
- Deniz (5/5): -
- Kseniia (10/5): - Mükemmel konuma sahip, son derece kaliteli bir otel. Personel güler yüzlü ve misafirperver. Her şey için çok teşekkür ederiz.
- Reem (1/5): ما انصح للاقامه - في البدايه الاستقبال كان حلو وبعدين لمن جينا نخرج من الفندق قالو ادفعو حق النظافه بسبب انو اتاخرنا في خروجنا تقريباً ساعه واخذو مننا 20يورو وكمان يقول للموقف مع ان الموقف كان من ضمن الحجز وغير كذا الارضيه صراحه كانت وصخه شوي والشقه قديمه والمكان في حاره المكان سى واحتمال يعجب البعض
- Said (6/5): -
- galina (3/5): - Локацията е добра ! Чистота беше под всякаква критика. Сградата е реновирана, но е неподдържано и захабено.
- Luiza Cristina (10/5): -
- Viktoriia (3/5): - Ничего не понравилось. Фото не соответствуют действительности. Номер не соответствует действительности. Посуда отсутствует для приготовления, было 2 стакана, 2 ложки, 2 вилки и сковородка с засохшим жиром. Моющие средства отсутствуют, при запросе их на ресепшене ответили, что они не обеспечивают. В спальне отсутствовало 1 стекло, стиральная машинка с засохшими остатками порошка от множественного использования.
- Ishrat (9/5): - In staff Elchin was very helpful..
- Queenette (9/5): Great Location. Great staff. - The reception staff and the owner were very nice and friendly. They offered us Turkish tea and coffee. They responded to complaints promptly and efficiently. Functional Kitchen; stayed for 24 nights and cooked everyday. Hotel is just opposite metro bus stop and Trump AVM mall. Location is superb. Wi-Fi can be better but it didn’t ruin anything for me.
- القريشي (6/5): - شكراً حزيلاً
- Michelle (4/5): Never again - The suite was large and the bed was quite comfy The place smelt like stale cigarette smoke and had air fresheners everywhere even in the lift! There were no mugs and no tea bags to welcome you. I know it was self catering but a couple of teabags or coffee would have been great. The chairs were filthy with stains and I didn’t want to sit on them. I honestly just felt dirty when I left. It’s on a busy road and when I looked out the window someone had dumped rubbish on the pavement, which included an old toilet! It is self catering but there are no supermarkets very close by. I’ve been to Turkey before and this is the worst place I ever stayed. Avoid!
- MAJED (6/5): موقعه ممتاز وهادئ - الموظفون متجاوبون وخاصة الرجل الأذربيجاني متعاون الواي فاي سئ جداً
- Abdulmohsen (7/5): -
- Khadija (10/5): -
- Kreshnik Brekofca (5/5): - Rating: ⭐⭐☆☆☆ (2/5) The only good thing about this accommodation was the location, which was convenient for the hospital and metro. Everything else was disappointing. The entire place smelled strongly of cigarette smoke — including the furniture and bedding — making it very unpleasant to sleep. To hide the smell, they had used several air fresheners, which only made the odor worse. I had requested an extra bed mainly to have additional sheets and pillows for the sofa, but none were provided at first. I had to ask several times, and when they finally brought them, they were torn and looked unclean. There was also only one small towel, even though the booking was for two people. Overall, the accommodation felt poorly maintained and far below expectations.
- Serhii (4/5): - Есть кухня, посуда. Smart TV . Есть место для парковки автомобиля . Из каналов вытяжной вентиляции постоянно шел воздух с запахом дыма от сигарет. Как только заселились этот запах нас уже ожидал в номере. В последнюю ночь проснулся от того что очень сильно воняло дымом от сигарет , открыл все окна пришлось так спать с открытыми окнами. Мебель довольно старая , мягкая мебель : диваны и кресло заляпанное, грязные. Из-за этого было очень некомфортно находиться. Слегка даже противно. В душе из-за неправильного наклона напольного покрытия , не сходила вода в дренаж, что создавала дискомфорт прес следующем посещении душа ( приходишь а там уже мокро, около 5 мм воды).
- P. Ivanov (8/5): - The location is very good for exploring the old parts of Istanbul, 15 min walk from M2 metro line ( together with the T1 tram, F1 and F2 interconnection cable carts is really all you need for the major tourist location. The used towels was changed every day, I took an Executive Suite, witch had a 90% of the commodities that a normal home has, yes the interior is dated but everything is working and the price, the service of the personal and the location more than compensate for that.
- Svetlana (10/5): - Просторные номера, удобное расположение
- Vadim (10/5): Полноценное жильё в хорошем районе - Отличные номера, по сути квартиры, со всеми удобствами. Можно приготовить еду и постирать вещи. Рядом башня Трампа и станция метро Продавленные диваны, круги от посуды на столе. Ну и в целом некоторая «усталость»
- Dimitrievski (10/5): - Friendly and helpful stuff.
- Gabriela (10/5): Good staff, good location, good accommodation - Clean, good location just next to Tramp Tower, polite and friendly staff at reception.
- Andrey V Vasilev (5/5): Отель расположен идеально, пожалуйста отремонтируйте косметически номера, и запросите клиринг. - Расположение отеля, на наш взгляд идеально. Парковка для авто отличная, ребята помогли запарковать машину не у дороги, а прям возле отеля, есть реальные два парковочных места, это редкость для отелей Турции. Персонал отличный, все приветливые, помогали как могли, но видимо не все в их силах. Номера в отеле уже очень усталые, необходимо делать ремонт, ну или хотя бы генеральную уборку с косметическим ремонтом. Особенно касается это нашего номера (101) кто будет в нем жить с детьми, и не курящие, знайте, рядом через дверь в номере.))) номер для курящих, и все тянет с двери в этот номер. Двери нужно уже все поменять, они раз 5 ремонтировались, переврезались замки, и вид ужасный. Посуды мало для 4ч человек. Столик низкий, за ним только пить кофе двум персонам, покушать за ним не представляется возможным. Мебель старя, и от нее идет запах старой и сырой мебели.
- Abdullah (10/5): -
- Yahya (3/5): - location not clean, pictures are not reflecting the reality
- Ena (10/5): Everything was very good, especially the stuff. - The location is very good and stuff is very kind. Cleanliness could be better.
- Natia (10/5): - It is close to the metro, malls, nice environment and quiet.
- Viktoria (10/5): -
- Essam (9/5): Superb - The reciption officer othman is very helpful and kind. The hotel is front Trump tower mall, near cevahir mall, and tram station.
- Rad (9/5): Wonderful staff and location and spacious rooms - Staff are wonderful and helpful location is perfect Just WiFi in 5th floor was weak as I needed for my work
- Katya (9/5): Superb -
- Petra (8/5): Good value for money - The location, although far from Taksim, was good because the metro station was just 5 minutes away.Right next to the Trump Towers and a shopping center. The apartment was extremely small for a family of five. Essentially, although we thought there would be five beds, there was only one double bed and two sofas, only one of which could be unfolded. We had to take turns sleeping in the bed to get some rest. Additionally, there was just one small bathroom. Our biggest issue was on the last night, right before we started our road trip back, when the room next door threw a party and were laughing and shouting until 5 in the morning. Despite our complaints and those of the reception, unfortunately, they did not stop. We didn’t sleep at all.
- Falco (10/5): The best part is the service. They go beyond the call of duty to make you comfortable. I really liked Javid who was real - Properties conveniently located next to a really good shopping mall. It is also very close to the metro. There are lots of restaurants and fun places in the area. It’s very close to the main road but far enough that you don’t hear the loud noise at night so you can get a good nights sleep.
- Tika (7/5): Good -
- Robert (10/5): Exceptional -
- J.k (8/5): Very good -
- Lena (10/5): Exceptional - I absolutely loved everything about this hotel! The staff was friendly and attentive, the rooms were spotless and comfortable, and the location was perfect for exploring the area. The amenities exceeded my expectations, and the overall atmosphere was welcoming and relaxing. I would highly recommend this hotel to anyone looking for a wonderful stay. I’ll definitely be coming back!
- Ferecov (10/5): The location of the building is very good and it is easy to reach central places. The staff is atte -
- Nurana (7/5): Overall, it was a pleasant experience, and the staff's professionalism stood out the most. Would definitely recommen - We had a short stopover in Istanbul and arrived late at night. The place was clean and tidy. The staff offered us a choice of two rooms and recommended the quieter one on the 5th floor, which was perfect for a good night’s sleep. The staff were very polite and reached out in advance to confirm our arrival and offer help. The bed was comfortable, and everything was well-maintained. A great option for a short stay!
- Taylan (4/5): Average accommodation in a central location. - But the staff in the reception tried to increase our comfort and he changed our room to 203 in the second day. The second room was much better. The staff is friendly. The first room given to us (102) was disappointing one. The room especially bathroom was not clean as expected. The humidity in the bathroom and bathroom door etc. Even in the kitchen area electricity sockets were with moist. The rooms are so close next to each other (except 203 which we switched next day) so you can hear all noises from the next door. The first floor rooms have a clear disadvantage as they get noise from the street as some guests are smoking and chatting outside in front of the hotel.
- Yagub (10/5): Perfect - Perfect Normal clean room
- Najafi (7/5): Good -
- Najafi (6/5): Pleasant -
- Tanzila (8/5): Very good -
- Ahmed (10/5): Exceptional -
- Farouk (2/5): Dirty and no value for money. Avoid it - Location is good It’s very dirty especially bathroom. We booked an apartment for 5 people and to our surprise there was only one bed and two sofas that are not foldable. When we complained about a bed for the 5th person they brought us an extra bed and we couldn’t walk any more in the apartment
- Artem (2/5): never again - location is ok dirty, air conditioning didn't work properly, the sofa was uncomfortable
- Aleksandar (8/5): Very good -
- Boris (6/5): Stay was ok, staff really friendly and nice, with good English. Done the job! - It offered accommodation for my family of five, which is good, and the price was very reasonable. Also, in spite of the very limited space around, they have provided us with a free parking spot for the night. The apartment was not prepared for the five of us. Just the bed room had the bed with the linen on. The kids had to sleep on a big sofabed but we just had the bed linen and pillows heaped up in the bedroom. Also, very very noisy place. Our room was facing directly a public transportation resting hub where buses were coming and going around the clock, their roar echoing in the parking lot. Neither taxis, nor Uber wanted to pick us up to the city center, or were trying to rob us with 5 to 10 times the regular price.
- Victor (5/5): Passable -
- Meshari (4/5): Disappointing -
- Cheong (9/5): Superb - The staff was always friendly and helpful. He helped us to book a 9 persons midi van to the airport in the very early morning with a reasonable price. The location of the building is almost in front of the backdoor of the Trump Tower Mall. very close to Metro (subway) and easy to reach the attractions. The rooms are spacious with kitchen; fridge & washing machine. Everyday they cleaned the apartment and provided toilet paper and clean towels.
- Noushin (10/5): Amazing staff and hotel - The staff of the property were really helpful and really friendly. The hotel is 2 minutes from a shopping centre and main road.
- Cheong (8/5): Very good - location convenient. Staff are helpful
- Rina (9/5): Superb -
- Kyriakos (7/5): Good -
- Masoud (8/5): Very good - The owner was very helpful and kind. He provided extra bed for us. The property was so clean
- Omar (3/5): It’s good for sleep only - The hotel needs a renovation
- Mandana (2/5): It's scam - The location is good and near all means of transport. We booked this accommodation as a 3star house, and based on the photos we thought it is a good place. This is just a back-alley apartment with no equipment, no cleaning service and no security or safety. We paid for 9 person, but we didn't even get utensils like spoon and fork and plates for all of us. I told the reception but they didn't do anything about it. Throughout our stay (8 days) not even once they cleaned the bathrooms or floor for us, we also didn't have any mop or detergent to clean ourselves. Another major issue was that twice when we came back to the place, the apartment door was left open by the cleaning service who didn't even clean. So we couldn't even feel safe there. When I told these issues to the reception, he was totally rude and didn't do anything about it. Believe it or not hey told us that we have to buy our own dish soap. We were stuck in a slum with no equipment and no safety. In total, we got scammed by this booking, something that never happened to me before on booking website. We are frequent travelers (more than 5 times a year) and we never saw such horrible state.
- Malek (10/5): It was a great hotel for the money paid - It's location was near from mall inside the mall there are restaurants , supermarket and pharmecy. The staff was very nice and friendly and they speak English well. No thing
- Me (9/5): It was perfect!☺️ - Staff Too loud
- Katya (9/5): Superb -
- Kenan (10/5): Excellent stay - Hospitality, kindness, cleanliness and service were there as expected. Comfy and close to everything. İt can be easily reached and most of the shopping centers and sights are nearby. The room was comfortable. The staff was also kind and helpful with anything, with perfect English. Thank you for everthing
- Shaban (10/5): Exceptional -
- Md (8/5): Very good -
- Mohammed (4/5): Disappointing -
- Blanca (9/5): we got more we expected. - Very friendly and kind staff. We loved the location Excellent overall service n/a
- Saud (3/5): Poor - I like only staff I don't like a room
- Anonymous (6/5): Pleasant -
- Sarah (10/5): Exceptional - Safe place , great location , worker on the Reciption helping in everything , very nice staff . Cooperative with us . Place was enjoyable from the staff .
- Nizar (10/5): Exceptional - New furniture and very clean Nothing
- Salman (7/5): Good -
- Mughal (7/5): Stay Was Good. Taxi services are short here. - There is no Breakfast. Staff helped us to reach Trump tower food court with great support. staff is outstanding supportive. Trump tower is very near and all food stuff is easily available just in 30 meters reach. The Air conditioning was not good in the room. Wi-Fi not working in the room even telling the staff they had no idea why there signals are not reaching inside the room. Early check-in was not accepted neither informed us to pay one day early. Very Big communication Gap contacting their customer to make their arrival comfortable & easy.
- Rophaeel (8/5): Very good -
- A.h.q (10/5): Exceptional - The staff were very helpful and kind
- Владислав (6/5): Pleasant - People at the reception were friendly and responsive. Located near metro and a huge mall. Bottled water was not included. Wi-Fi was not working properly in the living room.
- Nijat (10/5): Exceptional - Hotel Staff is outstanding helpful. Probably best hotel ever in this area Location hotel and staff
- Muhammad (7/5): It was a good stay because of the location of hotel but if you could make the facilities better - It was good because of the location. Lack of Cleaning, Old Carpets and broken windows, Bathoom need upgrading.
- Valon (10/5): Exceptional -
- Nora (9/5): Superb -
- Tim (1/5): waste of money - its cheap. it seemed like a ok deal. but the pictures dont represent the place properly. run down. smell like poop all the time. bad cleaning. terrible kitchen. doesnt work. the light is terrible. the lobby and outdoor space is a mess. it looks like a trashcan
- Victor (8/5): Very good - Location is perfect for this price. Personal is very friendly. First place in Turkey with good pillows and big blanket. Sleeping was perfect. Two different size child beds. Hotel needs renovation.
- Elhamy (8/5): Very good -
- Mubarak (10/5): Exceptional -
- Ali (10/5): I strongly recommend for the families - nice location.. very good for the families because the kitchen is equipped with everything. The hotel near the mall, shops and restaurant
- Teodoru (10/5): Exceptional -
- Youssfi (10/5): Exceptional - All good All good
- Mammadov (10/5): Exceptional - Great experience! And for the price, quality and location. The apartments are new, fresh and comfortable - the rooms have everything for a family vacation. Near the Trump Tower Mall - the entrance is opposite the hotel - shopping and dining are nearby. Metro, metrobus, bus etc. 100 m You can reach everywhere - quickly. Polite, friendly hotel staff. All in all, when I had the pleasure of staying here in October, my experience was absolutely incredible. and lastly especially Mr Osman enhanced my already wonderful experience. Mr Osman was my most helpful adviser. His hospitality really surprised me. He was always supportive before going to the airport and helping whenever needed. His presence has made my last few hours less hectic. In short - everyone is satisfied, we recommend!
- Munayr (10/5): Exceptional -
- Mohamed (7/5): Good -
- Kamran (10/5): Exceptional - Comfortable and clean rooms, hospitable staff and location.
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