UNA Sunway Velocity Kuala Lumpur by Unimax

Location: Lorong Peel, Kuala Lumpur, my

Star Rating: 8.6 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• Lift / Elevator
• Soundproof rooms
• Non-smoking throughout
• Infinity pool
• Salt-water pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• 24-hour security
• Security alarm
• Key card access
• Shopping on site
• Television in common areas
• Free wired internet
• Access to nearby indoor pool
• Playground on site
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Exercise/lap pool
• Japanese garden
• Garage
• Swimming nearby

Rooms Available

• Two-Bedroom House

  This holiday home consists of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. In the well-fitted kitchen, guests will find a refrigerator, kitchenware, a microwave and an electric kettle. The air-conditioned holiday home provides a TV, a washing machine, a dining area, a wardrobe as well as city views. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Dining table
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Body soap
  • Shower cap
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Studio

  Featuring free toiletries, this studio includes a private bathroom with a shower, a bidet and a hairdryer. The fully equipped kitchen has a refrigerator, kitchenware and a microwave. The air-conditioned studio features a TV, a dining area, a wardrobe, an electric kettle as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Slippers
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Dining table
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Body soap
  • Shower cap
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Vacation Home

  This holiday home consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. The well-equipped kitchen features a refrigerator, kitchenware, a microwave and an electric kettle. The air-conditioned holiday home provides a TV, a washing machine, a dining area, a wardrobe as well as city views. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Dining table
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Body soap
  • Shower cap
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Vacation Home

  This holiday home features 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and free toiletries. The fully equipped kitchen has a refrigerator, kitchenware, a microwave and an electric kettle. The air-conditioned holiday home features a TV, a washing machine, a dining area, a wardrobe as well as city views. The unit has 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Dining table
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Body soap
  • Shower cap
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Vacation Home

  This holiday home includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. In the kitchen, guests will find a refrigerator, kitchenware, a microwave and an electric kettle. The air-conditioned holiday home offers a TV, a washing machine, a dining area, a wardrobe as well as city views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Dining table
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Body soap
  • Shower cap
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Siew Yiing Goh (10/5): -
• Wong (9/5): -
• Augustine (10/5): -
• Leong (9/5): -
• Hazel (10/5): -
• Mun Ling (9/5): Good stay! - Good location and super convenient. Shopping center within walking distance. Simple furniture in the house. The agency reply to our query very promptly, quite helpful. The TV controller is not good/ sensitive and we could not watch the show for a while. Nevertheless, the agency came to help us as soon as they can.
• Nabelah (7/5): -
• Tiang Kui Ing (8/5): -
• Khow (8/5): -
• Kong Tai (8/5): - Near to my son's wedding dinner restaurant at Velocity Mall. I booked five apartments. Facilities like sandals, tissues,washing liquid are given in two or three apartments only. These are minor issues.
• Ariel (10/5): -
• 漢威 (8/5): -
• Suad Ali (10/5): -
• sulaiman (10/5): - الغرفة نظيفة و واسعة توجد بها الكثير من أدوات المطبخ المكان به الكثير من الضجيج ( عمائر تحت الإنشاء) ولا يوجد عوازل جيدة في الشقة والمبنى
• Grace-Maria (5/5): „Apartment mit Verbesserungsbedarf und einigen Wartungsmängeln“ - Gute Einkaufsmöglichkeiten, gute Metro Verbindung. Waschmaschine. Swimmingpool. Apartament renovierungsbedürftig. Die Wände im Apartament verschimmelt, die Wandfarbe abgegangen an manchen Stellen. Ein Bad verstopft. Das Wasser unter der Dusche ist die ganze Zeit nicht abgeflossen.
• chia ling (8/5): - 洗衣機
• chia ling (8/5): - 有洗衣機
• Myschief (9/5): UNA Great - Comfortable beddings, good facilities in property The TV keep on switching ln by itself after switched off.
• Hong Juan (8/5): -
• Rao (10/5): -
• Ilia (8/5): - Spacious room with all necessary amenities, provided guiding about apartment facilities, stable wi-fi connection. The fridge is quite compact. The walls inside the bathroom could be a bit cleaner.
• Bee Choo (8/5): -
• Muja (6/5): -
• Hennie (9/5): -
• Kota Impiana (9/5): -
• WAI WAI (1/5): - Unlimited rules! Alot rules! Everything force you to fill! Bad! Everything you need to remember to fill or fail to refund deposit
• Hennie (8/5): - Nearby subway station and shopping malls, a lot of restaurants around this area
• Siti Aisah (10/5): -
• Shao Chi (8/5): Fantastic price with great service from host, and a great location. - Communication from host was great. Very organized and detailed. Place matched the photos as well. It's a very spacious unit, very clean, and fitted our party of 6 perfectly.
• Khow (7/5): -
• chris (8/5): - 服务态度好，地点也很方便。环境也不错的。 应该没什么不满意吧！可以的话，可以多加面镜子，如果，遇到几位都是女生住，要轮流用镜子。😁😁😁
• Musallam (1/5): IT IS NOT RIGHT TO CHARGE MORE MONEY FOR THE RESON OF WACHING THE BLANKET. - SAFETY THEY CHARGE ME MORE MONEY.
• Julie (8/5): -
• Hong Chai (8/5): -
• Chua (9/5): Wonderful stay - Easy to check in and staff respond is great 2nd car parking got issue
• Barry (8/5): Happy to stay again - Everything is good, reception lady is very friendly, check in and out is very smooth. Good communication via WhatsApp very responsive. Location is good, but I thought it a bit closer to the mall, it's just my perception. You have to walk across a bridge in level two, it takes around 5-7 mins.
• Ilia (9/5): Comfortable staying - The accommodation provided essential supplies like soap, shampoo, and tissues. Cleanliness was rated at 9/10, check-in was quick, and there was plenty of information regarding the facilities. The refrigerator is a bit too compact; it's more like a medium-sized mini-bar. A larger unit would be significantly more convenient.
• Sum (10/5): Amazing, will stay there again! - The property was sort of like a home stay (Airbnb) than a hotel. But truth to be told I liked it more than the hotel we subsequently stayed it. Reason being, it’s really convenient. They had a washing machine with a dryer, detergent (ready), cutleries, and a lot of little things that made the stay really enjoyable. The staffs (we haven’t met them in person, only conversed through WhatsApp) were lovely to say the least. Check in is easy, and check out was also quite straight forward, the staffs had a step by step guide through video and text, and we had no difficulties when living there. The neighbours were a bit weird, but thats about it?
• Mikeyw (9/5): Superb - Close proximity to local delicacies and the shopping mall. Easy access and feels secure. Nothing at this time
• Hafizah (9/5): i enjoyed my holiday at UNA -
• Dania (1/5): Bad - Why? 1) They will try to scam your security deposit as much as they can. Charging me RM100++ for a stained blanket because they want to buy a new one and refuse to go dry clean. Even when I already offered to pay for the dry clean but they repeatedly say the stain is permanent and dont want to go dry clean because cannot be removed. Also the stain is only one day old, and its because of wet clothes, I know the stain can be removed! 2) The staff is so rude! I called multiple staffs several times to discuss and no one is picking up my call. Only One staff did pick up my call after I called several times and they immediately yelling at me saying that they will still charge me for the blanket and said “bye bye” and hung up on me while I was still talking! SO RUDE! They even downgraded me as a customer saying I dont know anything about the industry?! Also challenged me to come back and remove by myself?? 3) They are being so sus because they still want to charge me the RM100++. I asked them how they are removing the stain. They dont answer they only send pic the blanket still on the bed and wet? Are you telling me you tried to remove by using water only? I asked them what stain remover they used SO MANY TIMES they refuse to answer and said they dont use chemical product. Like what do you mean you dont use chemical? How do you keep everything clean then? Using what? They never answer me at all! Eventhough I tried helping them to remove the stain they act so arrogant and very rude to me. At the end, they still dont want go dry clean (even I offered to pay okay!) and i dont even know if they actually tried to remove the stain properly or not but I was charged RM100++. I also asked them for proof that they buy new one with the money they charged me but until now no proofs? Additional: 1) The house I booked is fine. Not fancy.
• Fathimath (8/5): Very good -
• Isaac (10/5): Exceptional -
• Myschief (9/5): Superb - The facilities. The property gave hanging rail which was awesome.
• Andy (8/5): Very good -
• Jock (10/5): Exceptional - Clean and compact. Value for money.
• Magesh (10/5): Exceptional -
• Marco (8/5): Very good -
• Saidatul (8/5): Very good -
• Lalaajasmi (8/5): Very good - Location was good. 24hr coffeeshop just below the building. Apartment was nice and clean. Had a pleasant stay! :) None.
• Sumarni (10/5): Exceptional - Spacious rooms , kitchen, living room . Location is great, just next to many shops & shopping mall. There's one mamak at the ground floor, easy to get food . I love the body wash and the liquid detergent they provide for laundry. Smells very nice. We booked a 2BR unit but they upgraded us to 3BR . Really appreciate that. Will definitely choose this property for our future trip.
• Tan (8/5): ‘NA - NA NA
• Mnor (9/5): Superb - Near mrt and mall. Everything is good and clean. Have kitchenware. No visitor park. Only 1 parking available for 1 house. It will be nice if there’s a park for visitor even if need to pay. Quite hard if multiple family book for 1 apartment.
• Mohammad (9/5): Superb -
• Nor (9/5): Superb - In front of shopping complex Sunway Velocity but I need to cross the road. All the facilities are good. Nothing
• Fathmath (10/5): Exceptional -
• Hirdayu (10/5): Exceptional -
• Minmin (9/5): Superb -
• Syakirah (10/5): Exceptional -
• Amrinder (9/5): Superb - I like the location,view and facilities of the property. The property wasn't clean on my arrival but on notifying the owner they cleaned the property. The bathroom didn't have exhaust fan which is a must requirement.
• Eiman (10/5): Exceptional -
• Max (8/5): Good - I like the location and design TV box keep freezing
• Juliana (9/5): Superb - Staff are friendly - in-person and via WhatsApp. The view of our room on the 28th floor was awesome. The beds were comfortable. For a family of 5, this is the best option compared to a hotel where you need to book 2-3 rooms. We definitely consider staying here again if we visit KL. Thank you, Jason, Theresa and all for upkeep the unit well. The common toilet that I have feedback to them directly.
• Cin (10/5): Exceptional -
• Priscilla (10/5): Exceptional -
• Afifah (6/5): Pleasant -
• Nur (10/5): Exceptional -
• Krishna (10/5): Exceptional -
• Siti (10/5): excellent - everything in the room was clean n spacious,the staff also friendly,first day i got lost to find the location called them at 2am they answered and assisted me the direction to the apartment.very nice n i really happy with the service..my family love it will definely book again if i go for holiday in kl.. nil
• Hon (5/5): Bad experience with check in n out management. - Next to velocity Toilet smelly
• Fabienne (4/5): Disappointing - The location is favourable since it is close to the MRT Maluri. The pool area looks nice. It was not clean! The apartment does not deserve that average rating. You can see everywhere that it is never cleaned, especially in the showers. The kitchen was disgusting, everything still dirty and oily from previous tenants. The third bedroom (probably not so frequently used) was not cleaned at all. It is ok for a short stay but don't expect too much.
• Nur (8/5): Very good -
• Sarah (9/5): Superb -
• Hock (6/5): Pleasant -
• Tan (10/5): Neat, tidy, and comfy stay. - Easy check in and check out process. Checked in at evening so had to get the guard to open mailbox room for us and it went smoothly. Water filter, microwave, hairdryer etc was also provided. Bathroom is good size, body wash and shampoo provided. Location is also very convenient as there is the station nearby and also a link bridge nearby to walk to the mall.
• Yeeh (1/5): Every go fine until irresponsible reply from Ms Jessy C - Every fine until the reply from Ms Jessy reply. Collect security deposit more then others properties. Impolite of Ms Jessy message Force me to provide Bank account which TNG transaction was agree before check in. Waiting Booking to handle on the refund Updated 7-Oct 17:24: From check out until now already 54 hours and properties yet to refund the security deposit Updated 14-Oct 09:16: What the response from the properties is irresponsible. i called Booking Customer Service on 6-Oct for the complain, customer service told me no one pick up his phone, i again called up Booking on 8-Oct and provided all the message evident to Booking and finally Unimax message me at 10:49am. Message on 11:50am message informed that i no need to fill up the form and will refund the deposit to my tng. And i get the refund at 12:06noon. These properties are not honest enough to accept their wrong doing but try to put the finger to the guest by sending wrong message here. I believe the guests have the bright eye and intelligent enough to know who is correct and who is wrong. I give the chance for them to close the case properly but their are the one putting on fire again.
• Thianthing (8/5): Very good - the place was exactly same as picture showed nothing
• Mohamed (8/5): Location good, very clean , only csmustomer service need to be improve - Customer service need to be improve Difficult to coordibate reception
• Low (9/5): Superb -
• Michael (10/5): Spectacular view. - Spacious, clean, comfortable apartment on the 42nd floor. Great views and loved the pool on the 9th floor. The location was perfect - close to trains and adjacent to a good shopping mall so easy access to food. Friendly staff, helpful security. Appreciated the washer/ dryer and efficient a/ c. and wifi. Everything worked. No bedside lamps for reading. Only 1 knife for eating. Easily fixed.
• Maxx (10/5): Exceptional -
• Hafiz (9/5): Highly recommended! - Fast response after booking. Easy, fast check-in and check-out. All info from whatsapp.
• Aishath (1/5): Bad - There were small cockroaches in the kitchen and washing machines area The TV was in Chinese and no Netflix
• Rabi'atul (10/5): Exceptional - Good So good
• Ngui (9/5): Superb -
• Kah (7/5): Good - Good location
• Huy (10/5): Exceptional - Service was excellent and the apartment was very comfy
• Waleed (7/5): Enjoyable stay with family - location was great location surrounded by so many shops and the velocity mall is just next door. The facility was clean and the swimming pool was excellent. It was also easy to get access to the building. I liked the security in the building. Beds were not super comfy. There was no cold water in the water dispenser
• Rahmawati (10/5): Exceptional - Friendly staff, very accommodating.
• Pamela (7/5): Good - Unit is clean and neat. Near to shopping malls and lrt/mrt station. Great location. Kitchen utensils are not sufficient for long stay.
• Usamah (10/5): Exceptional -
• Molina (8/5): Very good -
• Sonia (10/5): I would book this place again - It is walkable to MRT Maluri, Sunway Velocity (one and two). I love minimal designs so it's comfortable to stay in.
• Esther (10/5): Exceptional - We like it very much . It's clean and comfortable have a good stay . Will consider to book this place again. 😊
• Abdulla (10/5): If possible it will be nice to have a mirror or dressing table in the rooms. For us it was bit difficult to get ready. -
• Tomas (9/5): Superb -
• Noor (8/5): Ok -
• Wong (10/5): Exceptional -
• Zarith (8/5): Great - The caretaker took great effort to ensure customers satisfaction Some facilities need to check usability
• Soh (8/5): Excellent location, value for money - Great location. MRT Maluri, LRT is just walking distance. We can travel to TRX, Pavilion Bukit Bintang via MRT. The MRT is just next to the police station opposite the unit. Velocity Mall is connected via a link bridge (via a staircase/lift next to ZUS coffee at Velocity Two). Plenty of restaurants at Velocity Mall. Aeon Maluri is just walking distance. Staff are very friendly and responsive. The unit is very clean. Host instruction is very clear on check in. The condo is very secured with access door. There is a wood smell in the unit. Maybe it is painted recently.

Photos