Sunny Duplex, Mountain Views, Spa Access, Near Bansko, Terra Complex

Location: k.k. Pirin, ulitsa „Kulinoto“ 5, 2760 Razlog, Razlog, bg

Star Rating: 8.9 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 07:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Free beach shuttle
• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Swimming pool
• Restaurant
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Hot tub/Jacuzzi
• Car hire
• Sauna
• Massage services
• Table tennis
• Ski storage
• Currency exchange
• Solarium
• Hammam
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Wheelchair accessible
• Kid meals
• Kids' outdoor play equipment
• Public Bath
• Outdoor furniture
• Coffee Shop on site
• Steam room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Thermometers for guests provided by property
• Key card access
• ATM/banking
• Ski storage
• Front desk (limited hours)
• Ski-in/ski-out access
• Billiards or pool table
• Free wired internet
• Access to nearby indoor pool
• Access to nearby outdoor pool
• Golfing on site
• Ski equipment rentals on site
• Ski lessons on site
• Free beach shuttle
• Beach umbrellas
• Free pool cabanas
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Games
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Secured parking
• Fishing nearby
• Health or beauty spa nearby
• Horse riding nearby
• Ski lift privileges
• Snow sports gear
• Swimming nearby
• Guest education on local ecosystems and culture
• Paddle boating nearby
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Duplex Apartment

  This apartment features a pool with a view, hot tub and sauna. This spacious apartment features 2 living rooms, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. Boasting a terrace with garden views, this apartment also features a washing machine and a flat-screen TV with streaming services. The unit has 1 bed.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Sauna
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Heated pool
  • Shallow end
  • Pool cover
  • Trash cans
  • Wine glasses
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Hand sanitiser

Guest Reviews

• Дечко (9/5): -
• Raluca Andreea (9/5): -
• Petar (10/5): -
• Natalija (10/5): -
• Василена (8/5): -
• Sönmez (10/5): -
• Boban Spasev (10/5): - Se e ok Ok e se
• Александър (9/5): -
• Κωνσταντίνος (9/5): - Ευρύχωρο δωμάτιο άνετο πλήρης ηλεκτρικές συσκευές ωραια θέα στο βουνό ήσυχο πάντα ζεστό νερο άφθονο Είχε μονο ενα ρόλο χαρτί υγείας και δεν είχε πετσέτα η χαρτί κουζίνας στη κουζίνα.
• Todorov (10/5): - Гледката от терасата е уникална мястото си заслужава да се посети
• Nikolova (8/5): -
• Markovska (10/5): -
• Plamen (10/5): -
• ELENI (4/5): - Η τοποθεσία Πολύ ωραία τοποθεσία φανταστική θέα αλλά πόσο παραμελημένο και βρωμικο.λες και ήταν κλειστό ήταν.τα ντουλάπια στην κουζίνα είχανε τα πάντα μέσα από περιττά πράγματα.σπασμένα ντουλάπια.σφουγγάρια βιτεξ όλα παλιά χρησιμοποιημένα.
• Monika (10/5): Highly recommended! - The views were absolutely spectacular! It felt like straight out of a movie. The bed was super comfy and we slept there like babies. We had dinner next door and the food was delicious. We also used the SPA, which was included in the price. That was nice. Highly recommended! The building is a bit old and not well kept, but the apartment itself was soooo worth it!
• Yuriy (10/5): -
• Monika (9/5): -
• Kameliya (10/5): ЧУДЕСНО МЯСТО - Всичко беше повече от прекрасно! Изключително доволни сме от отношението, апартаментът, подреден, с всички удобства и прекрасна гледка, усещаше се уют. Спа зоната е в съседната сграда, но това не е проблем, басейнът е голям и с топла вода. Благодарим за гостоприемството! Няма такова.
• Мария (10/5): -
• Pascal (8/5): - The title of this apartment is no exaggeration. The mountain views are magnificent! Access to the hotel's pools and jacuzzi is very convenient. The building needs a bit of updating but is still acceptable.
• Bogdana (10/5): Exceptional -
• Jovana (8/5): Very good - The apartment is nice and comfortable, featuring a lovely balcony with a great view. The spa center is satisfactory, providing a decent option for relaxation after a day of skiing. Additionally, the shuttle bus service is well-organized and convenient. The heaters generally worked well, and the apartment, especially the upper floor, could be heated effectively. However, we were unable to heat the bathroom since the radiator there was not working, and it was not safe to bring a heater inside during a shower. The internet connection was poor—Wi-Fi would work for 1-2 minutes and then stop for about 20 minutes, or the network would disappear entirely. The hotel staff was not helpful, simply stating that they also did not have internet. On the first day, we requested an extra roll of toilet paper since only one was provided. Unfortunately, the staff's approach was not very accommodating—I had to request it three days in a row, and only after my fourth request, after skiing on the third day, did we finally receive it. The gym is neglected. The negative impressions are more a result of the hotel staff rather than the apartment itself. Except for the young man working at the reception during the last two days of our stay and one of the waiters, the rest of the staff left a very negative impression.
• Borislav (7/5): Good - Great location,very quiet and peaceful place .The view from the studio is amazing. Generally the amenities are as described and the stay is pleasant. Small things can make a pleasant difference- mosquito nets and new bed sheets is a must.Also I don't believe there is a good communication between the owner and hotel staff-we've agreed with the owner an earlier check in,but as per the hotel staff this wasn't communicated/agreed with them and we had to wait.
• Alexandra (9/5): Superb - The view is amazing.
• Hordur (8/5): Very good -
• Iglika (9/5): Superb -
• Roman (10/5): Exceptional -
• Karina (6/5): Ok - The kitchen was well-staffed with everything you would need. The view was just awesome. The area on the second floor with the couch and the TV was very comfortable and you can also enjoy the view from there. The apartment was big enough. The kitchen, particularly the area around the hot plate, was not clean. Additionally, it seems like the bathroom requires a more thorough cleaning. There was a slight leak from the water heater, and the sink appeared to be clogged when used for over a minute. The covers in the bedroom were too short, and the curtains in the bedroom were immovable. We felt not so comfortable there. We also found a hairball, which may have been left by the previous guests.
• Valeria (10/5): Exceptional -
• Mladenr (10/5): Exceptional -
• Petar2018 (10/5): Exceptional -
• Anna (4/5): Did not meet our expectations - Good things about the apartment - its size, view and swimming facilities. The main source of frustration was miscommunication between the owner and the reception. The check-in wasn't smooth. A receptionist couldn't find my reservation. We contacted the host and he helped figure it out, but the room wasn't ready (10 min before check-in at 15h). The room was cleaned in ~40 min which wouldn't be a problem if we didn't travel in +35 and had to wait. The cleaning was 2/5. There was a dirty towel left in the bathroom from the previous guests. Btw, the bathroom doesn't have ANY hangers for towels. The floor was cleaned with crumbs pushed to the corners. Bathroom floor had hairs on it. Dust in some places, dirty microwave, no soap left (we asked for it later). There was a whole saga with the towels. We couldn't find any large bath towels, so I asked the host if the reception could help us, he said - of course. One reception guy didn't understand our problem and again brought us small towels. On the next day I asked another receptionist to provide bath towels to which he said he is not sure whether he can, cuz we're staying in a separate apartment. I told him that the owner said it's possible, his reply was - the owner could've said anything. There is clearly a lack of understanding with the complex. Overall, the apartment looks better on the pictures than in reality. It's "tired", in dire need of deep cleaning and minor repairs. The mattress was sagging on one side --> back pain. An AC would be lovely, or at least mosquito nets. To sleep well in hot weather, you need to open the windows but then all bugs are entering. On our first night, there was a wedding at a nearby restaurant with very loud music until 5 a.m.! It wasn't the owner's fault but with all other issues, I considered leaving. On the check-out day, we had another present - the cleaning ladies entered the apartment at 8:50 a.m. without even knocking! We were half-dressed and having coffee.
• Stoyan (9/5): Superb -
• Dimana (9/5): Superb -
• Zahari (7/5): Good -
• Iglika (10/5): Exceptional -
• Stoyan (9/5): Superb -
• Natalija (10/5): Luxorious mountain experience! - Magnificent view of Pirin mountain, quiet and relaxing neighbourhood, excellent amenities, and would definitely go there again.
• Katerina (10/5): Exceptional -
• Aleksandar (10/5): Exceptional -
• Stoyan (9/5): Superb -
• Verner (9/5): Superb -
• Dejan (8/5): Very good -
• Natasa (9/5): Superb -
• Diana (10/5): Exceptional -
• Milan (10/5): Exceptional - E erything was great.Great conditions,view on mountains.Big flat TV,well equip kitchen.
• Maria (8/5): Very good -

Photos