Casa Royal Palm Inn

Location: Kilometro 11.4 interior 1, Sector Massaly, San Andrés, co

Star Rating: 9.6 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 01:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Tour desk
• Ironing service
• Car hire
• Massage services
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Shuttle service (additional charge)
• Concierge service
• Grocery deliveries
• Kid meals
• Evening entertainment
• Public Bath
• Outdoor furniture
• Fruits
• Spa/wellness center services
• Beauty Services
• Manicure
• Pedicure
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Mobile app for room service
• Happy hour
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Scuba diving on site
• Snorkeling on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Spa tub (surcharge)
• Internet access
• Games
• Housekeeping on request
• Private picnics
• Wine release events
• Reception hall
• Japanese garden
• Fishing nearby
• Horse riding nearby
• Hosted evening meal (reserve)
• Bicycle-friendly property
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Paddle boating nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Quadruple Room with Private Bathroom

  This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Air conditioning
  • Refrigerator
  • Toilet
  • Private bathroom
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Linen
  • Entire unit located on ground floor
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Pool towels
  • Trash cans
  • Cots
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Standard Triple Room

  This double room features a balcony, seating area and dining area and air conditioning.

  Max Occupancy: 3 (3 Adults)

  • TV
  • Air conditioning
  • Refrigerator
  • Toilet
  • Private bathroom
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Linen
  • Entire unit located on ground floor
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Pool towels
  • Trash cans
  • Cots
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Quadruple Room with Garden View

  This quadruple room features a balcony, private entrance and dining area and air conditioning.

  Max Occupancy: 5 (5 Adults)

  • TV
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Wardrobe or closet
  • Terrace
  • Linen
  • Outdoor furniture
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Pool towels
  • Trash cans
  • Cots
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Triple Room

  This family room features a balcony, private entrance and dining area and air conditioning.

  Max Occupancy: 3 (3 Adults)

  • TV
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Wardrobe or closet
  • Terrace
  • Linen
  • Outdoor furniture
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Baby safety gates
  • Pool towels
  • Trash cans
  • Cots
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Two-Bedroom Apartment (6 Adults)

  This apartment features a balcony, tile/marble floor and air conditioning.

  Max Occupancy: 8 (8 Adults)

  • TV
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Kitchen
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Wardrobe or closet
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Baby safety gates
  • Pool towels
  • Trash cans
  • Cots
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Two-Bedroom Apartment

  This air-conditioned apartment features 2 bedrooms, 3 bathrooms and a living room with seating and dining areas. The apartment's kitchen, which has a refrigerator and kitchenware, is available for cooking and storing food. Featuring a terrace with garden views, this apartment also offers a private entrance and a flat-screen TV with cable channels. The unit offers 9 beds.

  Max Occupancy: 11 (11 Adults)

  • TV
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Kitchen
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Wardrobe or closet
  • Cleaning products
  • Additional bathroom
  • Terrace
  • Linen
  • Outdoor furniture
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Sofa bed
  • Pool towels
  • Trash cans
  • Cots
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Nathan (10/5): - The hosts were incredible. The food was delicious. It is a hidden gem and I highly recommend you go and stay here for a peaceful vacation. Nothing
• july (10/5): -
• Cáceres Salazar (9/5): - La descripción y fotos coincidían con el alojamiento, el aseo se realizaba a diario y los dueños muy amables y cordiales. Las camas no eran tan cómodas pero era un detalle.
• Brendan (10/5): Thank you - Quiet and peaceful atmosphere with AMAZING owners and hospitality. The fresh juice every morning was a great touch and made the stay feel special. The dogs and cat on the property were awesome and added to the warm, welcoming environment. The hosts also helped us get in contact with a local scooter rental and were incredibly friendly and helpful throughout the stay Nothing major to note — overall a very positive experience and a great place to stay if you want a quiet and welcoming environment.
• PitaJaque (10/5): Estadía maravillosa! - La hospitalidad de doña Emmita y don Hernán es genial. El desayuno que ofrece es variado y a la hora que lo necesites para que puedas realizar tus actividades. Realizan limpieza de la habitación a diario lo que se agradece muchísimo. La cama cómoda, el aire acondicionado funciona excelente, el wifi también. El agua en la ducha es solo fría, pero la verdad no se necesita agua caliente en la isla, además el agua es apta para ducharse y quedar limpios, porque en otros lugares el agua es salada, acá no. Tiene un refrigerador pequeño que sirve para tener el agua heladita. Te entregan toallas y están pendientes de tus necesidades. Además el hotel también es restaurante y la comida es exquisita, porciones contundentes y sabor único. Está cerca de los lugares de buceo, y cerca de los balnearios como West view. Nada, todo excelente!
• Karen (9/5): -
• Kamiran (10/5): - I feel that I am home. The family is very nice and helpful. I am really happy that I was here....
• Francoise (10/5): Un petit paradis ! - Emmita et Ernan sont des hôtes super chaleureux et accueillants ! Quand on note un hébergement tenu par des particuliers et surtout dans un pays où tout est relativement cher pour les locaux mais peu pour les touristes l'on se doit de mettre avant tout l’expérience humaine et la qualité de l’accueil en priorité car pour moi se sont les 2 points forts qui font toute la différence. Leur maison est située au Sud Ouest de l'île à l'écart du brouhaha de SAN ANDRES mais suffisamment desservie par les bus où les taxis (25 mn du centre) inutile de louer un véhicule car on peut faire le tour de l'île soit à bord des bus qui font des haltes à la demande, soit louer un buggy à la journée où des vélos ! Circulation dense et stationnement pratiquement impossible ! De plus on traverse la route et vous assistez à des couchers de soleil colorés comme ce pays magnifique ! Nous avons beaucoup apprécié le calme après le tumulte de BOGOTÁ ! Emmita et Ernan forment un tandem parfait ! Emmita est une personne toujours souriante et multi tâches, elle met tout son coeur dans les repas qu'elle concocte et Ernan qui parle parfaitement le français a pu nous aider et nous conseiller et joindre ses contacts pour nos excursions, il a géré nos transferts de l' aéroport à la pension, et vice versa et ça c'est vraiment super ! Découvrir un pays et les personnes qui y vivent c'est aussi partager leur habitat et respecter leur culture ! D'autres voyageurs attachent plus d'importance au confort matériel ! Chacun met le curseur en fonction de ses attentes ! Pour moi c’est important de leur dire de continuer à partager leur chaleur avec les touristes qu'ils accueillent et merci pour les moments partagés ! Rien
• Bérengère (9/5): - Hôte très accueillant serviable. attentionné. Et très bon restaurant La chambre juste à côté assez bruyante.. aboiements de chiens régulièrement
• Patricia (9/5): - Fueron muy amables y los desayunos variados
• Wagner (9/5): - Das Zimmer hat eine tolle Größe und das Hotel ist in der Nähe schöner Tauchspots. Zum nächsten Strand läuft man etwas mehr als 20 min. Ins Zentrum kommt man mit dem Bus oder Taxi. Die Inhaberin war super lieb und hat uns mit vielen Tipps zur Umgebung geholfen. Das Frühstück war jeden Tag frisch von ihr zubereitet und die Portion hat die perfekte Größe, dass man bis zum Mittag satt ist. Es wird ein Flughafenshuttle angeboten, was sehr angenehm ist. Dieser kostet einen kleinen Beitrag. Am besten vorher fragen. In den Zimmern gibt es kein Warmwasser, aber das braucht man bei den Temperaturen auch nicht. Die Wassertemperatur ist angenehm zum Duschen.
• Migjen (10/5): - The family operating the business was amazing! Loving people and reflecting such a good vibe. They'd made you feel welcomed so easily.
• Johanna Catalina (10/5): Lugar especial. - La tranquilad. Un hermoso lugar lleno de paz.
• Olga Lucía (10/5): - La calidez y familiaridad en el trato recibido por don Hernan, su esposa Emita y sus hijos muy lindos, una atención super, además nos ayudaron a organizar los diferentes planes y a contactarnos con personas de confianza en los tours realizados. Excelente, los recomendamos. Muy rica la comida que ofrecen y tranquilidad absoluta en el lugar, mucha naturaleza, deliciosooooo. Gracias mil. No aplica.
• LUIZ FELIPE (8/5): - A hospitalidade do Hernan e da Emmita é fenomenal, muito acolhedores e sempre a disposição pra dar dicas da cidade. O local fica um pouco fora de mão pro centro, quem se hospedar lá e quiser ir pro centro é 80k A 100K COP para uma ida e volta ao centro. Para quem busca tranquilidade é uma ótima pedida. Não tem água quente no banheiro, mas vi quando pesquisei a estadia na ilha que a maioria das pousadas e hotéis nao possuem água quente no chuveiro.
• Lorena (10/5): Sus anfitriones te atienden muy bien, te hacen sentir en casa. - El desayuno inmejorable, la ubicación es alejada del centro un poco complicado el trasporte si no tienes ninguno alquilado, es un lugar perfecto para las personas que buscan estar tranquilas y no les gusta el ruido El transporte, te limita a llegar a una hora, ya que solo pasa hasta las 7 pm.
• Tayro (10/5): -
• Ari (10/5): Exceptional -
• Castro (9/5): Superb -
• Brian (10/5): Great location, clean facilities, friendly staff, and delicious Raizal dishes—try the cazuela de mar - Royal Palm Inn was the ideal place for our stay in San Andrés, particularly because of its convenient location near our apnea course. The facilities were spotless, and the staff was always warm and attentive, making us feel right at home. A highlight of our stay was their special Raizal dishes every Wednesday, where they serve traditional island cuisine. The cazuela de mariscos was absolutely delicious and a must-try for seafood lovers. This combination of great service, local flavor, and perfect location makes it a fantastic choice—I highly recommend it!
• Spencer (10/5): Fantastic hosts in a nice quiet part of the island. - Emmita and Hernan were amazing hosts, we felt like part of a family. The place is in a quiet part of the island nestled in the jungle, ideal for exploring a different part of the island away from the main area. Also very close to scuba diving sites if you’re doing that. They made us a great dinner with the best snail and shrimp cocktail we’ve ever had. Would highly recommend!!
• Klaudia (8/5): Family friendly accommodation - The Family Running the Business was extremely helpful. Our baggage didn’t arrive and they helped us to get it back. Also we felt stuck as the buses are unreliable and you need a car / moto to move. We rented spontaneously one from a friend of the family. We felt very welcome, breakfasts were prepared very well, delicious fresh food. Beds comfortable, room was basic but ok. Perfect for divers, for snorkeling ok but difficult. It’s not a Hotel, so you shouldn’t have high expectations. The island is generally not worth visiting for people who don’t like plenty of tourists :p
• Eylon (10/5): Exceptional - The place is running by an grate couple that is in the business for years. They are the nicest people! Welcoming and helpful. The rooms are big and spacious, and the shower to. It close the the sea and couple nice beaches. Quite and relaxing, highly recommend 👌
• Rogers (10/5): Was enjoyable and much better than staying downtown with all of the noise and music. Much quieter here! - The property is right across from the beautiful ocean and a few hundred meters from a slide that goes off into the ocean as well as diving boards and snorkeling. The host family is awesome and knows everyone on the island. Nothing! We loved it.
• Jim (10/5): Exceptional -
• María (10/5): Exceptional -
• Gerardo (10/5): Exceptional -
• Cleber (7/5): A charming retreat with gracious hosts - I really liked the exceptionally kind and helpful hosts, Hernan and Emmita. Their invaluable tips and recommendations made my experience even more enjoyable. The cozy and comfortable ambiance of the place left a positive impression on me, and I appreciated the commendable cleanliness. The delightful breakfast served at the hotel was a highlight as well, adding to the overall pleasant stay. During my stay there, the one thing that I didn't particularly like was the places's location being a bit far from downtown where the boat tours usually start. Since I was alone as a guest and didn't have a car or motorcycle rental, it meant I had to walk for about 10 minutes under the sun to reach the nearest bus stop. Additionally, the bus journey to downtown took approximately 30-40 minutes, which was a bit time-consuming.
• Michael (10/5): Peaceful and relaxed! 🏝️ - Great location for scuba diving access, plus a very peaceful and quiet environment, away from the main town and noise. Clean, air conditioned and spacious rooms. Our hosts, Emita and Hernan were exceptionally friendly and responsive to all of our needs during our stay, i.e places to eat, hiring a scooter, where to dive and swim. They are both very good cooks! Thank you both very much for your hospitality, we hope to visit again! Regards, Veronica and Michael
• Darlyn (10/5): Exceptional - Acogedor apartamento y excelente atención. Súper recomendado!
• Hanna (10/5): Family house by rocky snorkling bay - A lovely family home! I really loved staying with them, their openness, warmth, the occasional late night chats, playing a game with the kids and the uncle, gave a glimpse into family life and culture on the island. I can warmly recommend this place, it’s absolutely safe and the hosts are helpful and all the time ready to give you tips and advice about the island. It’s walking distance from swimming spots on the Rocky beach, and quite far from all the main tourist spots, so if you like peace, quiet, snorkling, diving, this is a nice spot. The bus stops outside the house, but since I was traveling solo they even dropped me off by scooter at a spot where buses are more frequent! thank you! There is wifi and Netflix and a nice large TV. If you want to be surrounded by bars and people and walkable distances, this is not for you.
• O'brien (10/5): beautiful property and very welcoming hosts - Very welcoming hosts, in a beautiful and tranquil location and had everything we would expect, and more. clean and homely
• Esteban (8/5): Highly recommend staying in this family run business - Very helpful staff (family). Quiet. Very clean. They don't really have a restaurant. They will cook for you on demand, but that requires planning ahead, which isn't always convenient. In low season, it's not so easy to find open restaurants close by (walking distance) open in the evenings.
• Jhon (10/5): Exceptional -
• Anonymous (10/5): it’s worth it - The peace and the kindness of the owners Its far from the center, if you are looking for a complete get away form the city it’s the place to stay.
• Kevin (9/5): Cosy accommodation for couple - Very good service from the host, always available for any sort of help and always making sure to help in everything we need The room was always very clean and comfortable

Photos