Numa Florence Palazzo Moro
Location: 3 Via del Moro, Florence, it
Star Rating: 8.6 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation in the Heart of Florence
Convenience at Your Fingertips
Palazzo Del Moro Firenze offers a private entrance, lift, and housekeeping service for a hassle-free stay. The air-conditioned units are equipped with modern amenities like a coffee machine, dishwasher, and flat-screen TV.
Prime Location and Nearby Attractions
Located just 500 meters from the center of Florence, our aparthotel is near iconic landmarks such as Strozzi Palace and Santa Maria Novella. Explore the city with ease and enjoy the convenience of a paid airport shuttle service.
Comfort and Style Combined
Each unit features a kitchen with essential appliances and a private bathroom. Relax in the seating area, dine in the dining area, and rest peacefully with quality bed linen and towels provided.
Experience the perfect blend of comfort and luxury at Palazzo Del Moro Firenze. Book now for an unforgettable stay!
Important Information
Please note that your room will be cleaned only before and after you stay.
License number: 2345/2024/SUAP/74044This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Soundproof rooms
- Non-smoking throughout
- Private check-in/check-out
- Cashless payment available
- Fire extinguishers
- Contactless check-in/check-out
- Invoice provided
- Smoke alarms
- Property cleaned by professional cleaning companies
- CCTV outside property
- Television in common areas
- Express check-in
- Free wired internet
- Internet access
Rooms Available
-
Large Studio with Kitchen and Sofa Bed
This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. The suite features air conditioning, soundproof walls, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Accessible by lift
Guest Reviews
- Sean (2/5): No hot water in the shower :( - Location No hot water in the shower. It runs warm for 2 minutes then turns cold and never gets warm again. We reached out to the management and they did not resolve it or made any effort to in the two days after reporting.
- Kate (10/5): Great hotel in fabulous location! - This a fabulous hotel in a great location, right near the river and a short walk to the Duomo, Palazzo Vecchio etc. lovely modern decor and really spacious room. Check in and out is all by app and key code. No staff on site, which was fine for us. We used the lockers when we arrived to store luggage before check in It would have been good to have one or two more lockers in the foyer. When we were checking out both lockers were full.
- Eva (7/5): - Ubicación Muy oscuro, baño pequeño
- Belinda (10/5): Perfect location, modern and contemporary - Location, access was brilliant, view was awesome and it had everything we needed. The steps to the top floor, the lift was very small.
- Nicolas (10/5): - Lockers to keep the baggage before checking in. Codes provided in time to access the building and room. Clear and timely communication. The water on the toilet kept on running after flushing.
- Francesco (8/5): -
- Kyle (6/5): Fairly expensive for the construction noise and not being able to sleep in or stay in peace. Zero staff to help - Great central location Construction noise early in the morning. Right outside our window.
- lorena (10/5): Excelente - Hermoso departamento, con una ubicación excelente para llegar caminando a todos lados. Estaba muy limpio, con todas las comodidades. Muy fácil la comunicación para hacer la entrada y salida. Súper recomendable..
- Vera (10/5): - В этом отеле мне понравилось все!! Расположение отличное, близко от вокзала и до достопримечательностей 10 минут.
Все новое, чистое, есть все необходимое.
У нас в номере было два санузла, туалет с раковиной отдельно, и душевая с раковиной.
Мне очень понравилось!! Ничего
- Sebastien (8/5): -
- Sian (7/5): - Great location, both beds comfortable, heaps of storage Bathroom super small, not easy to use. No full length mirror
- Pormeister (9/5): Great time in Florence! - Great location! I liked how apartment looked like. Nice living room and kitchen area. 4th floor was great. Beds super comfortable. Tea and coffee making possibility is always good. If you open window, you get nice vibes from streets. Late check out was great.
- Gaye (10/5): Superb apartment in fabulous location and wonderful staff. - Absolutely loved the location.
Loved the apartment and the size.
Bed was super comfy.
Lots of storage.
Large shower.
Lots of towels.
Guest Services were exceptional and very responsive. Can't think of anything.
- ALEXANDRE (9/5): - Petit -déjeuner très bien dans une cafeteria en plein centre à 200m de l'établissement. L'emplacement Top!
Le petit plus (le Loker bagages pour pour le check- in et out). Rien
- Nagore (7/5): - La ubicación Mucho ruido a la noche
- Olesya (10/5): -
- Sultan Sinem (7/5): - Estaba bien pero muy oscuro. No hay espejos en habitacion.
- Anthony (8/5): One weeks stay. - The best location, putting everything within walking distance. For a one week stay the room was perfect. Only two things to comment on, the steps into the toilet and the tiny lift. Otherwise everything was good.
- Laura (10/5): - Ubicación, prolijidad, excelente. El ascensor, poco chico y lento.
Pero bueno la prevención de un baño en la recepción
- Ariel Ortega Portugal (8/5): Florencia - La.ubicación y decoración. Muy incomodo para ir con maletas, poco espacio en áreas comunes, y elevador pequeño y lento.
- Lara (9/5): Amazing! - Great location! Near a lot of nice restaurants and must visits when you’re in Florence. The room is very spacious and clean. Check-in by code was very easy and instructions were clear. No staff at the accommodation. We stayed on the fifth floor, and the elevator available is very small, slow and therefore a bit scary. So if you mind this, ask for a lower floor room or climb the stairs ;-).
Lovely stay! -
- Joanne (10/5): - All the facilities were new and of excellent quality. Lovely big comfortable bed. Airy high ceiling, furniture and artworks. Location was brilliant, good for restaurants, all the main attractions, near the station and just across the bridge from Santo Spirito. Shower door needs a seal on the bottom to cope.better with the waterfall.shower.
- Catherine (10/5): Perfect location. The apartment was fully stocked. - Modern amenities. You could hear the occupants above us moving furniture and walking heavy. But that is out of your control.
- Tjorben (10/5): -
- Eva (6/5): Buena ubicación y cómodo para la estancia una pena que no haya ascensor. El montacargas me daba miedo y solo metí las ma - Ubicación y amplio Falta de ascensor
- Juha (9/5): -
- Cecilia (8/5): - Snyggt, bekvämt och trevlig personal. Lätt att få svar på frågor även fast inge reception finns. Centralt! Om du blir störd av höga ljud är detta inte ett boende för dig. Bar ligger tvärs över gatan.
- Miguel angel (9/5): Vacaciones excelentes - Perfecta localización, limpieza y decoración exquisita,
- Joao (9/5): -
- Fouillet (9/5): -
- Kaja (10/5): - Piękne mieszkanie , czyste , zadbane. Na miejscu kawa, herbata wszystko było i aż nad to :)
Bardzo polecam to miejsce , wszystko tak jak na zdjęciach :)
- Raimundas (9/5): -
- Cristian (10/5): -
- Serag (10/5): -
- Robin (8/5): -
- DAMLA PINAR (9/5): -
- Rebecca (9/5): -
- Imanol Angel (9/5): -
- Ana (10/5): -
- MARIA (7/5): - La ubicación y todo totalmente nuevo. El local con el que tienen concierto para desayunos resultó estar cerrado y no pudieron ofrecer ninguna alternativa.
La atención al cliente es muy mejorable. La única forma es un agente de WhatsApp y, para cosas puntuales, una persona te responde.
La smart TV no era tal y pretendían que les grabara un video usándola, para comprobar si funcionaba. Es de chiste.
El baño es enano.
- Alejandra Wayar (9/5): - La ubicación. Y las instalaciones. Muy 👍
- peter (10/5): Ligging en verzorging - Ideale plek in de stad, rustig en centraal. Uitstekend verzorgd appartement met een goed bed. Nvt
- Erica (9/5): -
- Luvtorelax (9/5): GREAT SHORT STAY - There was enough room, very clean and the amenities were great. It was in such a good location. The elevator was very small.
- Claire (9/5): Super - Super Super
- urban_traveler_007 (10/5): - Lokalita. Dostupné služby. Design interiéru... O ničem nevím.
- Ege (8/5): Keyifli ve güzel bir Floransa tatili geçirdik. - Tesise vardığımızda, güleryüzlü bir agent vardı. Tabii ki asansörü! Çok küçük ve yavaş ilerliyordu. Ama yine de kabul edilebilir.
- soledad (9/5): - Ubicación, check in y check out muy práctico. Está muy bien equipado con todo lo necesario hasta para cocinar. Muy cómodo La comunicación falló, yendo para el destino me avisan que me habían cancelado la estancia. Al comunicarme con un bot me confirman que estaba todo bien, se vivieron momentos de tensión en el tren yendo a Florencia. Al llegar, el apto estaba equipado para dos pax en lugar de tres, por suerte abajo en el área común había toallas y sábanas disponibles, el sofá cama no fue fácil de armar. De todas maneras volvería a usar las instalaciones, solo hay que mejorar la comunicación.
- Natupi (9/5): -
- mm (7/5): Bien - Emplacement parfait pour visiter et personnel très agréable Le canapé lit ne fonctionnait pas,
- José Daniel (10/5): - Todo incluído la ubicación Necesita mejor iluminación interna, pero es un detalle menor.
- Ana (8/5): -
- Blanca (10/5): - La ubicación, la limpieza y la rápida respuesta cuando nos ha surgido algún incidente. Además se nos olvidó algo en el apartamento y enseguida contactaron con nosotros para enviárnoslo a casa. Nada. Todo estaba perfecto.
- Natalia (10/5): Apartamento ideal en el centro de Florencia - El diseño de la habitación y lo cuidado y limpio que está todo. El apartamento está en el centro de Florencia pudiendo andar a todos lados Lo único que el ascensor es muy pequeño y es un poco agobiante
- Weronika (10/5): -
- Elizabet (10/5): Perfect - Perfect location, clean, super comfortable
- Luisa Fernanda (1/5): - I couldn’t join my airbnb because they cancelled my stay due to an internal issue, just sending me an email at 6 am of same day to let me know this. They allocated me in another airbnb not even similar to the one that I booked.
- Remko (9/5): -
- Fernando (10/5): - La ubicación era estupenda, así como las bolsas de patatas y otros gifts similares a la llegada, que fueron un detalle. El ascensor, que agobia un poco porque es muy lento
- Lorena (9/5): -
- Victor (9/5): -
- Marina (10/5): -
- D’Agostini (10/5): -
- cristina (8/5): - Le varie opzioni per la colazioni non erano molto chiare Ascensore lento
- Claire (9/5): Tres bien situé et pratique - Tres bien situé et pratique
- Anna (10/5): Estancia perfecta - El apartamento es precioso, muy limpio, dispone de todo lo necesario (ollas y sartenes como nuevas). Es silencioso y en pleno centro. Muy recomendado Nada
- Rabia (9/5): -
- Juan F (9/5): -
- Paula (9/5): -
- Claudia (10/5): Magnífica estancia en NUMA - Todo.
Ya habíamos estado en un NUMA en Lisboa y seguiremos cogiéndolo en las ciudades en las que estén ellos.
La comodidad, la limpieza, la calidad, el servicio, cada detalle.
No le pongo más nota porque no hay.
Este apartamento está super bien ubicado, nos facilitaron la posibilidad de dejar las maletas antes del check in porque llegamos muy temprano y lo mismo para el día que nos íbamos.
Cerca de supermercado, bares… al apartamento no le falta un detalle.
Repetiré sin duda, porque tienen apartamentos en muchas ciudades europeas. Todo estaba de 10
- Margarita (4/5): -
- yaiza (10/5): -
- Emanuela (10/5): - Tutto Nulla
- Marcos (10/5): Perfecta, la recomendaría - Localización, decoración, amenidades
- Gonzalez Bujan (10/5): -
- Darya (10/5): Очень красива, уютная квартира в самом сердце Флоренции ❤️ - Всё очень понравилось 😊 Квартира чистая, уютная, с современным элегантным дизайном, просторная ванная комната, очень удобные кровати. Очень уютно! В самом центре Флоренции 😍
- Catalina (8/5): - El apartamento era bonito La tv estaba conectada a un chromecast que no funcionó y además sólo se podían ver 3 canales.
- Ioanna (10/5): I definitely recommend - Amazing room with great decoration and beautiful vibe!! Idefinitely recommend!! Especially the bed and the pillows were great! And super clean and warm! The location was the best spot in the city of Florence. The only small small thing I would ask the next time will be these small hotel slippers but despite the fact I didn’t have them I felt very comfortable to walk around without them in the room!!
- Julia (9/5): -
- Enis (10/5): - Tutto bello 😍
- Marilena (10/5): -
- Tindra (10/5): -
- Patricio (10/5): - Ubicacion, decoracion, lo hacen todo simple. App funciona, todo sale facil. Solo sugerencia, mas lockers para dejar maletas en el dia.
- Jessica (9/5): -
- neri (8/5): -
- Ricardo (10/5): -
- Rosana (10/5): perfecto salvo que perdimos mas de una hora esperando el pin para poder ingresar - hermoso que el pin cuando llegamos no era el correcto y estuvimos mas de una hora para poder contactarnos
- Ana-Maria (10/5): - The room was very spacious and beautiful, with great views! We had everything down to ear plugs and olive oil. The elevator was incredibly slow(taking the stairs to the 5th floor was way faster), and the fact they they only have 2 luggage lockers in the lobby, which when we arrived were occupied both by 1 guest...
- Fabiula (10/5): Ótima opção, localização e estrutura - Localização e estrutura Do acesso com escada muito apertada e a cada andar há dois lances de escada e o elevador que é minúsculo, anda muito devagar e é impossível de usar, só usei para transportar as malas
- Maki (8/5): I do like Numa, this was a great location but will not come back - The brand, I’ve stayed in other Numa before. Location is also great, the apartment is well equipped and spacious. I miss REN toiletries, unlike other Numa the essentials weren’t many in the cupboard, the shower drainage and stagnant water smell, also the emergency lighting was flashing throughout the night it’s not convenient when the apartment is a studio we can see the light. Only 2 lockers were available and both of them were in use, we had to leave our luggage outside the locker. The apartment was not ready for 3pm, I requested the sofa bed to be made which was not made. Customer service WhatsApp takes forever to get though to the human agent, AI bot kept sending me the same messages as it did not understand my enquiries about these problems.
- Piotr (10/5): -
- Luis (9/5): -
- Albici (9/5): Great stay overall — comfortable, quiet, and well-located - We enjoyed our stay. The location is great — close enough to the city center to walk, but far enough to avoid the crowds. We stayed in room 401 (4th floor), which was very spacious and quiet — no noise from the street or other guests. We also appreciated the little details, like having an iron in the room, which was very handy for our outfits. The staircase is quite narrow, which makes it a bit challenging to carry luggage up. However, there is a small elevator that helps with getting to the upper floors.
- Isabel (8/5): Estadia confortável - Boa localização e quarto bastante confortável. Alguns básicos para preparar chá e café disponíveis, assim como utensílios necessários caso se pretenda fazer alguma refeição :)
É possível deixar as malas num locker fechado após o check-out, o que é bastante cómodo. O sistema de aquecimento é controlado centralmente, então não conseguimos ligar o secador de toalhas na casa de banho que teria sido uma mais valia já que não tinha qualquer tipo de ventilação.
- Robert (10/5): -
- Cassandra (10/5): -
- Denis (9/5): -
- Anton (8/5): -
- JP_on_Tour (7/5): Charmantes Apartment für Städtetrip mit Luft nach oben - Super zentrale Lage, gut funktionierender Self-Check-In, geräumiges Apartment, Altbau-Gebäude mit entsprechendem Flair Apartment recht abgewohnt (u. a. Möbel / Lampen, Bad, Küche), mit wenig Aufwand könnte ein noch besseres Wohnerlebnis und Preis-Leistungs-Verhältnis geschaffen werden; Sauberkeit okay; nicht negativ, aber erwähnenswert: Treppen und Aufzug spannend (vor allem im 5. Stock)
- ELENA (10/5): -
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