VAYA St Zeno Serfaus

Location: 3 Sankt Zeno, Serfaus, at

Star Rating: 8.8 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 08:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Parking
• Non-smoking rooms
• Swimming pool
• Restaurant
• Family rooms
• Pets allowed
• Lift / Elevator
• Tour desk
• Sauna
• Ski storage
• Hammam
• Non-smoking throughout
• Allergy-free room
• Heated pool
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property
• Ski storage
• Billiards or pool table
• Free wired internet
• Access to nearby indoor pool
• Self parking (surcharge)
• Internet access
• Games
• Garage
• Health or beauty spa nearby
• Snow sports gear
• Swimming nearby
• Vegetarian menu options available

Rooms Available

• Three Room Apartment Superior

  The apartment features 2 bedrooms, 2 bathrooms and a kitchen. The apartment's kitchen, which has kitchenware, is available for cooking and storing food. This apartment provides a flat-screen TV. The unit offers 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Kitchenette
  • Private bathroom
  • Kitchen

• Six Room apartment superior

  This spacious apartment features 1 living room, 5 separate bedrooms and 3 bathrooms with a shower and a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a balcony, this apartment also features soundproof walls, a coffee machine and a flat-screen TV with satellite channels. The unit has 7 beds.

  Max Occupancy: 12 (12 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Toilet paper
  • Sofa bed
  • Heated pool
  • Pool towels
  • Trash cans
  • Wine glasses
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window

• Four-Room apartment standard

  This spacious apartment includes 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment has soundproof walls, a coffee machine, a flat-screen TV with satellite channels and a balcony. The unit has 4 beds.

  Max Occupancy: 8 (8 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Toilet paper
  • Sofa bed
  • Heated pool
  • Pool towels
  • Trash cans
  • Wine glasses
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window

• Four room apartment superior

  The apartment has 3 bedrooms, 3 bathrooms and a kitchen. The apartment's kitchen, which features kitchenware, is available for cooking and storing food. This apartment features a flat-screen TV. The unit has 4 beds.

  Max Occupancy: 8 (8 Adults)

  • Kitchenette
  • Private bathroom
  • Kitchen

• Two Room Apartment Deluxe I Private Sauna

  The apartment features 1 bedroom, 2 bathrooms and a kitchen. The apartment's kitchen, which has kitchenware, is available for cooking and storing food. This apartment offers a flat-screen TV. The unit offers 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Kitchenette
  • Private bathroom
  • Kitchen

• Six Room penthouse I private sauna and premium view

  This spacious apartment features 1 living room, 5 separate bedrooms and 5 bathrooms with a shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a balcony, this apartment also features soundproof walls, a coffee machine and a flat-screen TV with satellite channels. The unit has 7 beds.

  Max Occupancy: 12 (12 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Toilet paper
  • Sofa bed
  • Heated pool
  • Pool towels
  • Trash cans
  • Wine glasses
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window

• Three Room Apartment Deluxe Premium View

  The apartment features 2 bedrooms, 2 bathrooms and a kitchen. The apartment's kitchen, which has kitchenware, is available for cooking and storing food. This apartment provides a flat-screen TV. The unit offers 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Kitchenette
  • Private bathroom
  • Kitchen

• Four Room Apartment Standard Premium View

  The apartment has 3 bedrooms, 2 bathrooms and a kitchen. The apartment's kitchen, which features kitchenware, is available for cooking and storing food. This apartment features a flat-screen TV. The unit has 4 beds.

  Max Occupancy: 8 (8 Adults)

  • Kitchenette
  • Private bathroom
  • Kitchen

• Four Room Apartment Superior Premium View

  The apartment has 3 bedrooms, 3 bathrooms and a kitchen. The apartment's kitchen, which features kitchenware, is available for cooking and storing food. This apartment features a flat-screen TV. The unit has 4 beds.

  Max Occupancy: 8 (8 Adults)

  • Kitchenette
  • Private bathroom
  • Kitchen

• Two room apartment superior

  This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment has soundproof walls, a coffee machine, a flat-screen TV with satellite channels and a balcony. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Toilet paper
  • Sofa bed
  • Heated pool
  • Pool towels
  • Trash cans
  • Wine glasses
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window

• One Room Apartment Deluxe I

  This apartment is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a balcony, this apartment also offers soundproof walls, a coffee machine and a flat-screen TV with satellite channels. The unit offers 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Toilet paper
  • Sofa bed
  • Heated pool
  • Pool towels
  • Trash cans
  • Wine glasses
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window

• Three room apartment standard

  This spacious apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a balcony, this apartment also provides soundproof walls, a coffee machine and a flat-screen TV with satellite channels. The unit offers 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Toilet paper
  • Sofa bed
  • Heated pool
  • Pool towels
  • Trash cans
  • Wine glasses
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window

• Four Room apartment superior I

  This spacious apartment is consisted of of 1 living room, 3 separate bedrooms and 3 bathrooms with a shower and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment features soundproof walls, a coffee machine, a flat-screen TV with satellite channels and a balcony. The unit offers 6 beds.

  Max Occupancy: 9 (9 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Toilet paper
  • Sofa bed
  • Heated pool
  • Pool towels
  • Trash cans
  • Wine glasses
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window

• Three room apartment deluxe

  The apartment features 2 bedrooms, 2 bathrooms and a kitchen. The apartment's kitchen, which has kitchenware, is available for cooking and storing food. This apartment offers a flat-screen TV. The unit offers 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Kitchenette
  • Private bathroom
  • Kitchen

• Three Room Apartment Deluxe Private Sauna and Premium View

  The apartment has 2 bedrooms, 2 bathrooms and a kitchen. The apartment's kitchen, which features kitchenware, is available for cooking and storing food. This apartment offers a flat-screen TV. The unit has 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Kitchenette
  • Private bathroom
  • Kitchen

• Three Room Apartment Grand Deluxe Premium View

  The apartment has 2 bedrooms, 2 bathrooms and a kitchen. The apartment's kitchen, which features kitchenware, is available for cooking and storing food. This apartment offers a flat-screen TV. The unit has 5 beds.

  Max Occupancy: 8 (6 Adults)

  • Kitchenette
  • Private bathroom
  • Kitchen

Guest Reviews

• Claudia (7/5): - Ein modernes Haus. Das Frühstücksbuffett etwas besser gestalten, besonders Wurstbereich. Nachlegung (Buffett) wenn etwas aus ist. Mehr Augenmerk, wenn der Gast fertig ist mit dem Essen bzw. Teller abräumen. Kein direkter Zugang zur Garage, etwas beschwerlich mit dem Gepäck. Der Gang von der Brücke bis zum Hotel mehr für junge Gäste.
• Mariusz (10/5): We will come back 3th time - Nice for family.
• Pascal (6/5): Als 4-Stern Hotel hat es definitiv "Luft nach oben". - Die Wohnung (2-Room Apartment Deluxe) war für drei Personen sehr geräumig. Sie verfügte über zwei Badezimmer, eine gut eingerichtete Küche mit Kühlschrank, Geschirrspülmaschine und Herd, genügend Sitzmöglichkeiten (grosser Esstisch mit Sitzbank und vier Stühlen, zwei Wohnzimmersessel, zwei Couches – eine im Schlafzimmer, eine im Wohnzimmer) sowie einen großen Balkon mit einer Liege, einem Tisch und vier Stühlen. Außerdem gab es zwei Fernseher, einen im Schlafzimmer und einen im Wohnzimmer. Das Personal (Empfang und Service) war sehr freundlich und hilfsbereit. Gegen Aufpreis konnten wir unser Auto in der Tiefgarage mit Liftsystem parken. Wir hatten Halbpension (Frühstück und Abendessen) gebucht. Das Frühstücksbuffet war vielfältig, aber eher lieblos (Raststätten-Feeling, Menge vor Qualität, Kaffee aus dem Automaten, usw.). Die Auswahl an Backwaren (verschiedene Brote, Laugen, Gipfeln, Patisserie) war hingegen sehr gut. Die Hauptspeisen bei unseren drei Abendessen (jeweils Fleisch, Fisch oder vegetarisch zur Auswahl) waren sehr gut. Zwei Fleischhauptspeisen waren für uns eher aussergewöhnlich (Schweinebauch und Ente), jedoch beide sehr gut. Vor der Hauptspeise gab es jeweils eine Suppe sowie Salat vom Buffet und zum Schluss noch ein Dessert. Vorspeise und Dessert konnten hinsichtlich der Qualität nicht mit den Hauptspeisen mithalten (wieder eher "Raststätten-Feeling"). Sowohl beim Frühstück als auch beim Abendessen war es jeden Tag schwierig, saubere Teller am Buffet zu finden. Mit dem Spülvorgang der Teller stimmt irgendetwas nicht. Im Wellnessbereich war die Hälfte der Duschen nicht funktionsfähig. Während unseres Aufenthalts waren die Wohnungen durch sehr viele Gruppen junger Männer oder Frauen besetzt. Dies hatte zur Folge, dass auf unserem Stockwerk (1. Stock) die Nachtruhe (ab 22:00 Uhr) in keiner der drei Nächte eingehalten wurde, sondern die Gäste bis 2:00–3:00 Uhr morgens Party gefeiert haben.
• Sylvia (10/5): Fantastisch echt heerlijk - Wat een mooie accommodatie. We kwamen aan na een dramatische dag met files en kregen te horen dat we een upgrade hadden gekregen, zo ontzettend fijn appartement met z’n vieren. Ruime kamers, goede faciliteiten, geen herrie of overlast van buren en een mooie wellness. Het ontbijt is prima maar ik zou net zo goed voor de broodjes service kiezen dan maak je wat meer gebruik van je appartement. Het personeel is heel vriendelijke (bijna allemaal Nederlands) en helpt graag bij verzoeken. Liften zijn ongeveer 10 min lopen, prima te doen! Als ik iets moet benoemen is het zwembad wat iets aan de koudere kant is (maar nog steeds prima is hoor) en de koffie automaat vervangen voor betere cappuccino’s. Doet niks af aan ons verblijf was echt een dikke 10.
• Johannes (9/5): Tolle Woche in Serfaus! - Lage ist top, das Personal war super freundlich, schöner Wellness Bereich, Apartment sehr modern.
• Matthias (10/5): -
• Marc-André (8/5): -
• Patricia (9/5): -
• Viviana (5/5): -
• Oliver (8/5): -
• Heeb (9/5): -
• Ramon (10/5): -
• Oliver (8/5): -
• Beata (9/5): Super Apartment mit mittelmässigem Frühstück / Abendessen im Hotel - Die Ausstattung des Penthouse Apartments ist wirklich klasse. Die Lage ist zentral aber trotzdem sehr ruhig. Frühstück war nicht zu diesem Niveau passend, es war eher eine Enttäuschung. Nächstes Mal machen wir selber Frühstück. Abendessen war auch Mittelmässig aber dafür 20-30% teurer als in Serfaus selber. Kellner redete sehr gebrochen Deutsch und hat unsere Bestellung nicht korrekt aufgenommen.
• Sylvia (9/5): - Super leckere Küche und tolles Frühstücksbuffet. Freundliches Personal Tolle Zimmer (ungefragt ein Upgrade bekommen) Super Lage (Liftstation in nächster Nähe und kostenlose Sommercard erhalten) Kosten für Parkplatz (Tiefgarage mit Fahrzeug-Lift ist nicht jedermanns Sache)
• Christina (9/5): -
• Ken (10/5): -
• MARILENA (7/5): - Abbiamo preso un appartamento mi è piaciuta la tranquillità e la vista Il cibo
• Ibrahim (10/5): -
• Schuwey (9/5): Wir waren sehr zufrieden - Essen war super - Appartement genial Das junge Personal wirkte zum Teil sehr unmotiviert und beherrschte die deutsche Sprache (in Österreich) nicht optimal.
• Weiszberger (10/5): -
• Philippe (9/5): Uns hat der Aufenthalt als Familie sehr gefallen - Das Hotel war super schön und das Personal sehr Freundlich und Hilfsbereit Dass das Personal nicht alle Deutsch Sprechen können
• Chris (9/5): -
• Marcel (6/5): - Die Wohnung war sehr schön und gross. Das Personal hat fast nur Englisch gesprochen. Die Bedienung im Restaurant war nicht so motiviert. Infos zur Abend Karte fehlten. Ist nicht genügend Material in der Küche vorhanden z.B. ein Küchen Lappen fehlte.
• Mettler (8/5): Guter Aufenthalt.. - Die Appartements waren sehr schön und gross. Ich hätte mir ein bisschen mehr Ordnung gewünscht am Morgen essen. Und das der Spielbereich und Pool länger geöffnet sind...
• Ondrej (10/5): Exceptional - Spacious rooms decorated with old wooden feel, modern kitchen, amazing wellness section, and close to the cabe cars. We visited in summer and enjoyed all the attractions for kids in the mountains.
• Eline (7/5): Good - The room was beautiful! The location is perfect. The balcony was very nice with the view. Nice bathroom and swimming facilities. The food in the restaurant was great! The staff wasnt very hospitable. Especially when we told them we had to leave earlier (one day) because of a funeral. Their reaction wasnt at all empathetic. The bed had a dent in the mattress so that was a shame.
• Maurice (10/5): Exceptional -
• Marina (9/5): Love the hotel, amazing personal and view. - The view was amazing, we had a three room apartment with panoramic view. Definitely worth it! A bit far from the lifts.
• Susan (9/5): Superb - Family apartment is big, beautiful and clean. Beds are super comfy and the breakfast is delicious. The staff is really helpful. The apartment is located close to the ski lift and has a comfortable pool and wellness area. I would definitely recommend others to stay here. The whole hotel, inclusive apartment, is too warm. Temperatuur in the apartment is never below 23 degrees (even when we put thermostate completely down), and temperature in rooms can't be regulated independently. Only way to lower the temperature is by opening the windows, which is not really climate friendly.
• Sylvia (7/5): Good -
• Zuzana (10/5): Exceptional -
• J (10/5): Exceptional - large apartments, friendly staff, great breakfast. great sauna. short walk to the ski lifts. nothing
• Jennifer (9/5): Superb -
• Neil (9/5): Lovely hotel, superb location, great spa facilities (if open), couples might avoid school hols. - Benjamin Rimmi, the Manager, deserves special mention for all his help, efficiency, friendliness and professionalism. Nothing was too much of a problem and he contributed positively to our stay. Thank you Benjamin. The position of the hotel overlooking the village of Serfaus is excellent. Our room was exceptional and had the most amazing view. The spa facilities would have been fantastic, if they had been open and the pool not swamped with screaming children. The restaurant is fine for one evening meal. Otherwise, the menu choice seemed quite limited and the service left something to be desired. Not all of the staff were helpful. Curious attitude of the waitress in the restaurant to not wishing to clear our plates at the end of the meal. A "Computer says 'no'" attitude prevailed: eg. when enquiring as to whether there were rooms available at other times, it was a blank "no, there are no rooms we can offer you" rather than you may be able to find rooms available on the property management's travel agent website @ sunweb.com. It took Benjamin, the manager, 5 seconds to point that out despite several minutes of my enquiring of the receptionist in disbelief that the hotel was fully booked at all other times. Hotel spa area was not fully open and no spa treatments available, presumably because it was the summer. The hotel pool is very small and became full quite quickly with screaming, excited children. Perhaps not a great place to go as an adult couple during school summer holidays. I'd imagine Xmas and half-term skiing would not be great either unless you like the "kinderhotel" ambience (ie. the near constant sound of crying babies and toddler tantrums).
• Anonymous (8/5): it was very comfortable and clean with amazing view - amazing location with beautiful view no concierge service
• Ahmed (9/5): Superb - Beds are the best, the garage is so organized, it has a beautiful view from front balconies, they provide summer cards. Furniture and appliances are modern which make apartments so comfortable. Bathrooms are nice and big.has a lift.certainly I would come again. reltively far from town center and metro stations, the breakfast are good but does nt have alot of variety, not very suitable for old people who can not easliy walk.
• Amy (9/5): Superb - The apartments are beautiful , clean and perfect for families. The location in Serfaus is also wonderful for children with the summer parks on the mountain. strange to pay for parking not inside a garage

Photos