Solaire Apartments

Location: 18 Cypress Avenue , Gold Coast, au

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 12:00 AM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• BBQ facilities
• Lift / Elevator
• Hot tub/Jacuzzi
• Sauna
• Non-smoking throughout
• Heated pool
• Outdoor furniture
• Staff adhere to local safety protocols
• Cashless payment available
• Fire extinguishers
• Smoke alarms
• Key access
• Television in common areas
• Free wired internet
• Access to nearby indoor pool
• Self parking (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Private picnics
• Secured parking
• Garage
• Swimming nearby

Rooms Available

• Two-Bedroom Deluxe Apartment with Ocean View

  The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Private bathroom

• One-Bedroom Apartment

  This apartment with garden views has a separate study, dishwasher, sofa and dining area. Guests staying will have unlimited free WIFI throughout their stay. The main bedroom has 2 single beds or a queen bed. The study area has a single bed and a fold up bed or 2 single beds. You can request your preferred bedding configuration in the Special Requests Box at the time of booking. Maximum occupancy is 4 guests.

  Max Occupancy: 5 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Radio
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Additional bathroom
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Private apartment in building
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access

• Two-Bedroom Apartment

  These apartments are located 1-3 levels above the ground floor. They feature a toaster, air conditioning and microwave. Guests staying will have unlimited free WIFI throughout their stay

  Max Occupancy: 5 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Radio
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Additional bathroom
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Private apartment in building
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access

• Two bedroom apartment with Sea view

  These apartments are located 4-14 levels above the ground floor. They feature a toaster, air conditioning and microwave. Guests staying will have unlimited free WIFI throughout their stay

  Max Occupancy: 5 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Radio
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Additional bathroom
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Private apartment in building
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access

• Deluxe Apartment

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Private bathroom

• One-Bedroom Premium Apartment

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Private bathroom

• Three-Bedroom Apartment

  The unit offers 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Private bathroom
  • Cots

Guest Reviews

• Terence (10/5): -
• Lilly Charlotte (10/5): Value for money and central location front desk lady forget it - Good location and value for money just a little noisy now with the new 90 story high rise being built right at the front of the building. Also def not 4 star and needed a total clean
• Ethan (1/5): Extremely unethical. - Location was okay. They kicked us out at 11pm in the rain after one of the guests had an early check out. They then told us if we payed 300 more we could stay for our remaining booking dates.
• Meryl (1/5): -
• Oleg (9/5): - velký hluk z ulice a stavby mrakodrapu přes ulici
• Gray (1/5): - Was a nice place There was food stains cocroaches torn pillows the washing machine flooded the laundry and loungerorom the sofas underneath hadnt been cleaned i what looks like yrs
• Marie-Louise (8/5): Très bien - Hotel bien situé (proximité tram et commerces) Pas de ménage
• paul (9/5): -
• Cassie (8/5): -
• Barry (8/5): Overall my stay was very memorable and comfortable made possible by a cosy apartment. - The apartment was very comfortable and suited my needs. I felt like it was home for the few days whilst visiting the Gold Coast. The apartment had all the amenities i needed and enjoyed the use of the pool and gym. Convenience was key as access to the tram, beach, all shops and bars etc was second to none. Travelling further afield to neighbouring places was as comfortable using public transport and uber. The complex was very peaceful with no noise and disturbance. Highly recommend this accommodation. The apartment was very basic. Would have appreciated maybe some detergents and basic supplies of maybe bottled water in the fridge.
• daryl WILLIAm (8/5): -
• Natalie (6/5): -
• Melissa (10/5): Apartment is spacious and offers a gorgeous view. - Very spacious and great location. Carpet and curtains are badly stained and needs replacing. Shower hose in master bedroom leaks and the basin did not drain water (this was fixed when reported). Dishwasher did not clean properly.
• Damian (8/5): -
• ava (4/5): -
• Gennefer (6/5): Stay was good.close to Cavill and all theme parks - The appt could be updated but in saying that you had everything you needed.
• Liam (10/5): -
• Vanessa (8/5): An enjoyable experience - Location perfect The blinds in lounge didn’t work nor did the massage chair so very limited lounge furniture. The blind was fixed the day we bought it to Tony’s attention which we were pleased about. Made a huge difference to the comfort levels
• Waralee (10/5): -
• michelle (9/5): -
• Kylie (3/5): The room needs to be deep cleaned, and nobody wants to use blankets that other people have used. - Location was good for work The room felt dirty and not cleaned properly, cutlery was greasy the kitchen cupboards were greasy, the couch l never used as it looks dirty and old. ,long black hair found in the bathroom and l have blonde hair !
• Michelle (1/5): Started our holiday on a very bad note. - Nothing It was filthy, stains everywhere, bin not empty. Walked in was there for only 10ish min and checked out.
• Ocean Views (10/5): -
• Corrine (10/5): - Wonderful A + Nothing to fault !
• Paul (2/5): Could never recommend this booking - Location Dirty and run down
• Krystal (10/5): -
• Stacey (6/5): - Location was great The apartment had cockroaches everywhere, the mattress was rock hard and the pool chlorine was so strong it burnt our skin and faded my bath
• cedrik (8/5): - Taille de l appartement, équipements, qualité literie Propreté moyenne... les rideaux sont sales ...
• Rick (7/5): - Location was fantastic. We were able to walk to the beach and shops, although it was noisy with the construction going on. The apartment was spacious and had all the necessities. Just a little thing - some of the curtains were broken so couldn't be opened completely.
• Sarah (8/5): - Excellent location & loved the views from our balcony. Comfortable beds and lounge. Wifi and netflix were a big bonus.Very handy having the washing and drier to use. Considerate enough to provide us with couple rubbish bags, toilet paper, dishwasher tablets and liquid to get us started. Cleanliness of the apartment was ok, did put us off a bit finding hair through out the apartment. Would be useful to have a broom/vaccum.
• STEPHANIE (10/5): -
• Langridge (10/5): -
• Andrew (3/5): Awful. It was so unclean and disgusting condition ti stay in. - The location The unit was filthy. There was mould growing on the blinds. Dust and dirt everywhere. Under the lounge was old bottle top, lollies dirt crumbs. The lounge had burn marks on it. The air conditioning did not work properly, all the air conditioners had mould on them. The dining table was sticky with substance. Alll the cutlery and plates were filthy. No quilt just a throw blanket which was tiny and with no aircon it was very good at night. The blinds were broken. Soap scum in the showers with public hairs. Light bulbs missing from side lamp. Batteries missing from air conditioning remotes. Stains on bathroom tiles. Chips in the kitchen bench from bottles being opened. When staff were made aware they offered me a vacuum cleaner to do it myself. They did bring extra blankets. I asked who cleaned it or did the bond inspection where they said oh we have people. They obviously weren’t doing their job. When complained and showed them all the photos they responded “oh I’m just a part time receptionist, you will need to direct this tot the manager”
• Tee07 (2/5): -
• jayme jo (5/5): - Great view, big space, decent bathrooms Was not clean at all, minimal facilities like tea towels, dish soap, blankets. The staff took a deposit instead of holding money for the bond and they took 2 weeks to refund the money and did not contact me about it at all until I pushed them. After sending countless messages and calling they finally refunded the money. Very sneaky and ridiculous. They also filled up our dishing washing soap with water.. Do not recommend.
• Glen (10/5): -
• Riah (4/5): Won’t be staying here again! Only good thing was the location and view and showers - Water pressure in the showers were amazing Beds were so hard, didn’t even have a proper sheet on the beds and no blankets on the beds
• Kok (7/5): ok - location Lots of small cockcoach
• Michelle (4/5): Enjoyable - Great location We didn’t think the unit was very clean when we arrived
• Jessica (10/5): Best stay experience. - I like the convenience of the location, the design of the apartment, the kitchen, the Availability of information and the reminders. I couldn't remember anything i didn't like.
• Brendan (8/5): Good value for money - Nice ocean views, close to G tram Noise from construction site nearby very early in the morning
• Leanne (8/5): It was great for our Grandchildren - Location and facilities The lingering smell of food from the restaurant below
• Mark (7/5): Good -
• Katie (8/5): Very good -
• Elizabeth (8/5): Very good -
• Anilesh (9/5): Great. - The location was perfect—close to major attractions, yet peaceful enough for a relaxing stay. Everything was within walking distance! "Conveniently located near public transport, restaurants, and shopping areas. Made exploring the city so easy!" "A fantastic location with stunning views. Waking up to the ocean was a highlight of our trip!" Great value for the price! The amenities and comfort exceeded our expectations. "Affordable yet comfortable, with all the necessary facilities. Definitely worth every dollar!" "An excellent stay for the price—clean, well-maintained, and with great hospitality. Highly recommend for budget-conscious travelers!" Overall, the stay was pleasant, but the key handover process could have been better.
• Mike (4/5): Great location, that’s about it unfortunately - The size of the apartment and location Property was extremely dusty, without remote controls for tv’s, bathroom light not working. It was extremely old and nothing like photos
• Paul (10/5): Overall satisfied and happy. - Well the thing that I really did like the most was just how much space and room I had in my apartment and also the location of the building, it was very central to the city. Well if I really had to choose something, it would be that the gymnasium didn't have as much gym equipment as I thought it would. I was thinking that there would be a lot more weights equipment.
• Edward (9/5): Superb - location
• Mohammad (5/5): Passable -
• Lucrezia (8/5): Very good -
• Paul (6/5): Pleasant -
• Tutemba (10/5): Exceptional -
• Youcheefing (8/5): Great stay great location would recommend - Location was great and room was great Some things were out dated and cleanliness was okay
• Samantha (4/5): Disappointing - The pool Not enough staffing and reception does not operate long enough. The main bed in the ensuite room was so uncomfortable and broken every time you moved it squeaked and the legs were broken. Shower in bathroom was broken. Does not supply any extra essentials- shampoo, conditioner, soap, dish tablets, bin bags. Fridge and freezer were not even turned on for arrival of stay. Short shaven like hair throughout bath on arrival so clearly doesn’t get cleaned thoroughly.
• Wahidi (10/5): I hope we coming again in this beautiful place - Nice place Nothing
• Michael (9/5): Very cool - Clean , close by beaches and shopping Swimming pool and spa need to maintained
• John (8/5): Very good -
• Juan (10/5): Exceptional -
• Alison (10/5): Made us want to move permanently - Everything. Perfect location and facilities. Nothing at all
• Jenny (4/5): Sorry, wouldn’t recommend ,reception hardly open to check in. No blocked blinds can’t sleep - Apartment was spacious ( room 505), had most amenities. The pool was nice and had a good view. Room not cleaned too well, dirty shirt behind the lounge, lounge quite dirty, toilets hasn’t been cleaned unfortunately. Air conditioning in the room rattled quite loudly. Only sun blinds are up which was see through so they don’t block out the light at night so it’s very bright the whole night! Especially as there are street lights and a digital sign they shine in the window. Hard to check in as no one at reception, had to call the emergency number.( Mike was helpful, it was his day off and tried to organise us getting into our room)Other guest were in the same boat trying to check it. No cleaning service ( we were there 6 days). On the morning of checking out, lifts wouldn’t work and the cleaner didn’t have a key so we were stuck. No one at reception! Eventually someone open the fire door ( another person staying there that heard us yelling). We could only walk to the second floor as that’s where it stopped! So only way out was some in the building to open the door. I would hate to think if there was a fire! If this place was managed better it would be really good. Needs someone at reception and if they aren’t going to be there, have the keys ready in a locked box in advance, have rooms cleaned, and fresh towels every 3rd day or as least a cupboard were we could get them ourselves.
• Georgina (5/5): It was cheap for the location - It had everything you need x but the furnishing was well wore x The furnishing it was very or rusted coffee table stained couch out side furniture all broken
• Diocares (8/5): Very good -
• Amit (10/5): Pleasurable - Quite privacy comfort All was good
• Boghos (5/5): Passable -
• Sharney (4/5): Disappointing -
• Sargent (8/5): Fun comfy clean - How close it was On a Sunday they are closed but it doesn’t say that they are closed on the website so I had to wait for someone to come check us in
• Janice (3/5): Poor - outdated please, the bedsheets are not clean.
• Thomas (9/5): Superb -
• Frances (10/5): Exceptional - The apartment are very spacious n love the location
• Bianca (8/5): Very good -
• Daniel (6/5): Pleasant -
• Denis (3/5): Solaire Fraudsters - nothing staff are overzealous , we were hurried out prior to check out time , nil internet as promised , our deposit wasn't refunded even though we left the apartment intact and as per their request, nil cleaners , Solaire always find fault in customers when there is none
• Te (7/5): Good - Location and restaurant downstairs Wasn't as clean as I would have liked
• Nathan (8/5): Great location just needs more detail on cleaning - Location and value for money The cleanliness of the apartment was not great
• Ansonica (7/5): Good -
• Harata (7/5): Great place and great price for our group! - Great location
• Timothy (2/5): Good stay - Very good location and very good facilities Only issue we had was on the last night, someone walked into our apartment around 10pm claiming he was staff checking the lights in the apartment. Very unprofessional and unsafe to do at 10pm, lucky we were awake and at the hotel.
• Sam (10/5): Exceptional -
• Jordan (1/5): Bad - Good location Absolutely disgusting. Room wasn’t cleaned. Cockroaches everywhere in apartment. Room was very disgusting.
• Harley (7/5): Good - Our room was fairly cleaned, great sea views, the facilities like the indoor pool and heated spa was relaxing we loved the sauna room used it everyday. Good spot, reasonably priced for the room you get, everything is walkable distance from the centre. Loose toilet seat, shower head was too low (had to bend down).
• Kylie (3/5): Will not stay here again - Excellent location. Large unit. Secure underground parking. Two large balconies. The room was dirty. The carpets hadn't been vacuumed. The glass slider door was covered in fingerprints. The outdoor table was dirty. The TV was covered in fingerprints. The kitchen cupboards had an oily film on them and were covered in fingerprints as was the fridge. The couches were dirty. There was a T-shirt behind the couch. The main bathroom vanity tap sprayed water everywhere. Used soap was left in the shower. The lounge fan only worked on 3 and the blades were covered in dust. There were cobwebs on the fan blades and the ceiling. The blinds were moldy. The bedroom blinds were not block out = full daylight at 5am and ambient light from the building next door all night. The second bedroom aircon vibrated against the wall - we had to put toilet paper between the wall and the unit to make it stop. For a 7 night stay we had one roll of toilet paper per bathroom, no spare rubbish bags, no fresh towels and sheets are only changed after 14 night stay. The pool is located on level 13 and is inside. Within minutes of entering our eyes were watering from the chlorine and it was very hot. Overall the room was dirty and run down. We spent minimal time in the room so didn't complain.
• Tracey (8/5): Great - Location and apartment size was great Apartment hadn’t been used for a while so was very dusty We had to wipe the apartment over when we got there
• Diane (2/5): Other than the cleanliness of the appartment my c stay was good - Location and size of appartment was good The appartment was very dirty, I had to clean tables, bench top fridge, bathroom sinks, there was rubbish in the bins and on the floors, I picked up boarding passes, lollies wrappers off the floor, the cleaner obviously cleaned with a greasy cloth, windows filthy, chairs looked like a health hazard, drains in both bathrooms smelly
• Jonty (10/5): Exceptional -
• Paul (3/5): Location was really good nice and close to surface at the beach but the room was dirty. The blinds were mouldy and then - Location was really good Location
• John (4/5): Disappointing - View was good Wasnt clean
• Adam (10/5): Exceptional -
• Sandy (10/5): Exceptional - communication with Tony right from the beginning was fantastic. as we were arriving late everything was easy. met with Tony the day after we arrived and he was very helpful and friendly. the apartment was on the 17th floor and perfect. loved the water pressure in the shower. I had read some bad reviews about this place but our apartment was a fantastic one. and we enjoyed our stay.
• Stephaine (1/5): Yellow stains , broken furniture, smelly , dirty , grimey and extreemly rude customer service - Nothing if i could rate it -0 I would !!! we stayed in room 505 and immediately was welcomed with a strong smell of curry and once I entered with my family the disgusting stains on all the couches and dining chairs , torn stained yellow blinds , no fans working in wet areas and a curry sauce splattered microwave but apparently given google reviews the whole place is absolutely disgusting , I wish I looked at Google reviews before booking and Lucky I brought my own bed sheets . Would have left immediately but waited until Monday as no one was at the reception desk on a weekend Monday I woke to a chemical smell in our room which was making me nauseous and was the final straw so I called and stated I wasn't happy of a sudden chemical smell and the cleanliness of the room in which i received a blunt oh really I've been up there and its suitable and clean and a disregard on the smell and zero urgency , I also mentioned how there was a broken dining chair just placed at the table which I wasn't aware of and nearly fell holding my baby in which he replied oh really you nearly fell ok and then changed the subject no sorry nothing !! After alot of arguing I then was offered a refund for the remainder for our stay which wasn't fun given I had kids in tow and a whole lot of luggage but I did as it wasn't liveable. I was also told when I mentioned it's going to be hard to find accommodation last minute and it was all false their advertising he chucked and said hr wasn't a wizard... with little kids in tow you're already in busy mode let alone having to find new accommodation due to false advertising on their half !! If I could rate it -0 I would !! Disgusting is an understatement from their attitude down to their rooms FILTH !!! Customer service was zero to nil , the man who majority of the time is at the front I forgot to grab his name is the rudest person I've ever met and I've worked in customer service for 10 years and I've never encounrered someone as rude as him ! I treat people with respect when respect is given and I was given nothing all smart ass remarks even though I wasn't being rude. The rooms are beyond filth do not stay !!! Photos don't even do it justice on how disgusting and smelly the place is if I could have taken a photo of the smell and post it i wouldn't just to spare you all the nauseous feeling my family endured during our 3 day stay!!
• Katz (10/5): Exceptional -
• Hendrik (9/5): Superb -
• Keidi (10/5): Exceptional -
• Alisha (7/5): Average to good - Great layout and close to everything The beds are hard and not enough blankets, there were dirty dishes in the cupboard and the dishwasher.
• Tanya (6/5): Comfortable - The apartment was very comfortable and nice This did not affect our stay but a lot of minor damage to walls and wear and tear . Sink tap was loose etc
• Simone (1/5): Would of been more comfortable sleeping in hammocks - Walking distance to restaurants and beach Beds so old they were disgusting. My 13 yr old slept on the lounge for the 5 days we were there because it was more comfortable. The place was dirty, rubbish left under the lounge and on verandah. Doors and windows needed a clean. The whole place just old and dirty.
• Sila (9/5): Great location close to surface apartment was nice and big great views from our room had everything pool spa sauna parki - Great location nice big apartment great value for our money
• Tayler (1/5): Worst stay I've had in the goldcoast by far - The room smelt like urine, was very dirty and the matress was horrendously dirty. Have multiple photos of them filth!
• Heidi (9/5): Highly enjoyed our stay. Clean and comfortable. - Property was clean, beds and couch comfy. Pool area was great. Overall very nice Only fault no tv in bedroom but hey I was that worn out from our days it wasn’t that bad. Pet friendly would be a bonus
• John (7/5): Good -

Photos