Illovo central @ Sandton
Location: 70 Melville Road, Johannesburg, za
Star Rating: 6.9 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation with City Views
Experience the epitome of comfort and style at Illovo central @ Sandton. Indulge in our rooftop pool, free WiFi, and complimentary private parking. Enjoy stunning city views from your own balcony. Each unit is equipped with modern amenities including air conditioning, flat-screen TV, and a fully equipped kitchenette. Unwind at our sun terrace or savor European cuisine at the family-friendly restaurant. Stay fit with our in-house fitness classes. Conveniently located near Sandton City Mall and Gautrain Sandton Station, our aparthotel is the perfect choice for both leisure and business travelers. Book now for an unforgettable stay!
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Lift / Elevator
- Ironing service
- Non-smoking throughout
- Private check-in/check-out
- Grocery deliveries
- Infinity pool
- Outdoor furniture
- Coffee Shop on site
- Personal trainer
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Mobile app for room service
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Exercise/lap pool
- Swimming nearby
- Rooftop garden
Rooms Available
-
Deluxe Double Studio
Guests will have a special experience as the studio provides a pool with a view. Meals can be prepared in the well-fitted kitchenette, which is equipped with a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned studio includes a flat-screen TV with streaming services, a private bathroom as well as a balcony with city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Stovetop
- Cleaning products
- Coffee machine
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Toilet paper
- Rooftop pool
- Infinity pool
- Shampoo
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double Studio
This studio's special feature is the pool with a view. The fully equipped kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned studio includes a flat-screen TV with streaming services, a private bathroom as well as a balcony with city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Stovetop
- Cleaning products
- Coffee machine
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Toilet paper
- Rooftop pool
- Infinity pool
- Shampoo
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double Studio
Guests will have a special experience as the studio provides a pool with a view. The fully equipped kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned studio includes a flat-screen TV with streaming services, a private bathroom as well as a balcony with an inner courtyard view. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Stovetop
- Cleaning products
- Coffee machine
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Toilet paper
- Rooftop pool
- Infinity pool
- Shampoo
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Hamilton (7/5): -
- Thuli (1/5): Bad I will never ever recommend it - Nothing My check in was at 14:00 , I got there at 16:30 and my room wasn’t cleaned it was dirty , the bed wasn’t made . When I told my host he ignored my calls
- Jared (6/5): Could be better for what you pay.. - Area was good and close for what I needed. Key was easy to obtain after reading the email received. Shops close By to get snacks. The TV had nothing pre logged in to watch. They did not even leave us with any coffee sachets or tea/sugar. Parking on basement floor 2 had the door locked so had to walk down to the other floor
- Willie Nare (10/5): -
- Yves (1/5): -
- Anathi (1/5): -
- Mr Kay 2025 (7/5): Imperfect perfect haven - The beauty of the hotel & system used to make sure only relevant people get the key when checking in The fact that no one is available to welcome you in escorting you to your room & show you how their system works (we took 30 minutes to check in) including guiding you where to get restaurant around the building plus the gym or the pool, you are left to figure out things on your own, the place is beautiful but has room for improvement
- nontokozo (1/5): - Nothing The room that we were booked was dirty not cleaned, bed not made used condoms on bed
- Zamathiyane (1/5): I was dissatisfied with everything. - I liked that the hotel is at a Central place which is convinient to everything Staff was horrible, not kind and unwilling to give clear directions regarding the booking. The room was too small than what was shown on the website, the place lacked resources to use e.g no utensils, limited towels, and bathing soaps, the place had an unpleasant manly smell, it also smelled like someone used to smoke in it. Overall
- JOSEPH (5/5): The stay was okay. Only check in - Secluded Access after 22:00 not very clear
- Dimpho (3/5): I am not happy about how I was treated and how I was told that that’s how the property owner behave - I like the apartments on its own but not the one I booked , and for the fact that it wasn’t my first stay probably just a different agency I didn’t like the fact that , I asked for an earlier reservation as they only responded after 12pm , and for the fact that when I have to go to my room it was dirty and the cleaner told me that she’s busy with the other room and I must tell the person that gave me her number to come clean the room. From my request declined to me checking in at 3pm
- Michael (1/5): no stay - the agent i booked with did not show up at all for my booking with the keys to open the room, and booking was for my wifes birthday, the agent i booked with did not show up at all for my booking with the keys to open the room, and booking was for my wifes birthday,
- Rolly (8/5): -
- Monwabisi (1/5): -
- biyela (9/5): -
- Lebohang (10/5): -
- FJ (6/5): -
- biyela (9/5): -
- Lindokuhle (7/5): - The room it was nice and small
The city view too. That I didn't have wifi the entire weekend,
Been trying to connect then it said " connect without internet "
- Mpho (1/5): Poorl Customer service - Nothing i like i wont go backt.I booked to a didderent place because rge owner is very rude There is no receptionisr i want my money back ,i never skeep there,its a dodgy place.i cant share my ID wity ppl i cantbtrace.its very risky
- Hlalani (1/5): -
- Harry (1/5): -
- Kopano (1/5): - I want a refund I want a refund
- OOQ TRAVELS AND TOURS LTD (10/5): Great - The balcony Nothing
- Atlanta (2/5): Overall, not worth the money and I wouldn't stay here again - Really disappointed, the shower was clogged from the start, making it unpleasant to use, and during my entire stay the only time the room was cleaned was on the day I left. Getting in and out of the property was another hassle- every time you had to track down security to open the gate. The staff were not helpful at all, and reception didn't seem to know how to deal with issues when I asked for assistance.
- Gontse (10/5): -
- KWENA (10/5): -
- Lesley (2/5): - I refer to my stay at your accommodation last night, 22 May 2025.
I did not have a good experience of my stay and wish to highlight the following:
• I notified the property that my flight is only arriving in Jhb after 9pm, which means that I only arrived there after 10pm.
• I got to an empty reception. I followed the instructions on where to find my key, only to struggle with the code and eventually got hold of the security guy that was on his round outside of the building.
• He assisted me and only to discover my key was not in the box (Room 1204).
• After phoning the number for housekeeping, I was told to look in a different box (Room 1206) – to get the key there.
• This took me almost an hour to sort out
• The warm water was not getting warm and I was not timeously notified of this.
• I also arranged for a transport drop off in the morning, I received a response inwriting to confirm this will be arranged at no charge.
• When I got to reception the morning, no one knew about it and I was not assisted.
• I also struggled to get the key in the box as the code did not work, so I had no choice but to leave the key with reception, who was also hesitant to take the key. According to them it was a private booking, which I was not aware of as I booked on Bookings.com.
• I just felt that all this information should have been provided to me upfront to ensure that I (the client) feels comfortable and safe with my surroundings in how I was being received and how my stay was managed.
- Sewata (1/5): Bad - Nothing The showers are blocked no room service
- Mogale (5/5): Overall, the apartment was nice but it was just dirty and stuffy which made my stay very underwhelming. - The city view was beautiful and the stuff were very welcoming and nice. The property wasn’t clean, I had to clean it upon arrival. The sink had small pieces of food, the cutlery has strains on them and the microwave was greasy. The shower door had stains, the toilet wasn’t clean inside, we had limited toilet paper and the towel in the bathroom had brown stains.
- Lethabo (4/5): -
- Korff (10/5): N/A - N/A N/A
- Neveling (8/5): -
- David (7/5): Am good - All ok Nothing
- Trozo (1/5): - Upon arrival at 19:00 the room was dirty. Food and plates were everywhere, and the bed wasn't made. Then they had the nerve to tell me that I'm the one who checked in earlier that day and made a mess because, according to them, it was clean
- Sifiso Benedict (6/5): - Nice place out looking They ddnt come and clean and change of blankets
- OOQ TRAVELS AND TOURS LTD (10/5): Great - Good The space
- JANSEN VD WALT (1/5): - Room wasn't clean waited 3 hours for feedback NO REFUND was given
- Skhosana (2/5): -
- OOQ TRAVELS AND TOURS LTD (10/5): Excellent - The balcony Very neat
- Solani (8/5): -
- Rathaba (10/5): -
- Joel (3/5): -
- Gorgeous (5/5): -
- Cynthia (3/5): -
- PHUTI (10/5): -
- Steve (7/5): -
- Mmeli (10/5): - City view Nothing
- Lethabo Kiyane (7/5): -
- Oscar (10/5): If yuh wanna experience the world class hotel please visit Illovo central you will never go wrong👌 - Is reliable,nice and clean
- Musa moses (8/5): -
- shannon hailey (5/5): average - i LOVED the view, one of the best views in johannesburg. Had some confirmation check-in trouble, so not sure if they didn’t plan for me to come? but it was not clean or prepped. No tea, coffee or sugar, dirty containers, 1 glass for 2 people? no hand towel in the bathroom or shampoo & body wash. I’ve stayed at this property before, so expectations were high, but this time really disappointed me.
- Teboho (8/5): -
- Derek (1/5): Taking my money...very efficient. Trying to actually check in. Impossible. - Never got to see the inside Not a helpful soul in sight
- Thomas (1/5): - Nothing, maybe that there is a gym I checked into my apartment here and nothing was working. The fridge was broken, Wifi not working, sliding door to balcony couldn't open or close and it was left slightly open, and lastly the aircon wasn't working. The owner told me that this wasn't possible.... they then managed to put me in another apartment. This one the fridge and wifi are at least working. However, the aircon still isn't working and there is currently a heatwave in Johannesburg! What came out of the shower gel canister in the shower was disgusting.
This is just unacceptable. I have been coming to this place for a few years now and it is just getting worse and worse.
- Siyabulela (6/5): Pleasant - It was pleasant. The fridge was not working.
The noise of the supercars racing in the street.
- Mhlanga (1/5): I was extremely disappointed with the service. Yes, I lost my key — my fault — but it took nearly the entire day before - The property was just fine. Nothing to ride home about. The room - and bathroom in particular- was very small
- Mmeli (10/5): -
- Francisco (9/5): -
- lizza (10/5): - Safe parking, friendly staff
- Lerato (8/5): -
- Lerutla (2/5): - The location was convenient The host has poor communication skills
- Ntando (7/5): -
- Victor (1/5): Very bad communication. - Communication very poor. No one responds when you arrive for check in. Might as well remove their contact details.
- Koketso (7/5): Good - The location was good The room was quite small and very dirty. We called the housekeeping and they said they will come change bedding but never did. There was hair and makeup on the bedding and the floor was very dirty including the toilets
- Faheem (10/5): Exceptional -
- Jefferson (8/5): Very good -
- Sandiso (10/5): Exceptional -
- Frans (10/5): Exceptional -
- Danile (8/5): Very good -
- Kunaal (1/5): Overall bad experience. - Location is good Hygiene, room was not cleaned properly. Bedding was not fresh.
- Virginie (1/5): AWEFUL! - Nothing except location. It suited me for the purpose of my stay. So here is my experience of Illovo Central so far….
1. Can’t get hold of the human that can help me check in. I ring booking.com and they ask me not to use this number but eventually help me.
2. After a 6 hour international flight, I need to go to the toilet - there is no toilet paper! Nothing stored anywhere.
3. Then notice one of the blinds are broken (the one that blocks the view but lets the light in) so I am left with the second blinds. So you either have pitch black or fully exposed but I “let it go” because evening is coming anyway… we move on…
4. I want to switch one of the lamps on because it’s very dark (blinds story) and it’s not working, I check the plug and see it’s not in the wall. I have to move the bed, bed base and bed board to get to the back - finally I get it, whilst there, I notice how DISGUSTING and dirty it is behind the bed - including human hair. Finally plug in the lamp.
5. So now I go shower (great) but want to check that the shower head is clean - slide my hands on the top of the shower head and it’s black.
6. Ok, let’s move on, I now decide I am making soup - no scissors to open soup packet (ok maybe not all places have that) then look for bowls - thank God there is one. If there were 2 people here only one of us would have a bowl. No kitchen towel to get the hot bowl out of the microwave, ok I use the towel.
7. Now I just want to go to bed and watch a stupid movie and fall asleep - tv control does not work!. I see 2 pairs of battles, I change the batteries and still nothing. I realise my clicker has the same size battery, so I change yours and use mine and voila it works. BUT THEN…..
8. The TV has no source or connection and so it does not work. I have tried Everything! So now I can’t watch a movie. After a 6 hour international flight, I just want to rest and watch a movie - I can’t.
9. Then I need to wash my face and notice the basin is blocked so need to move to the kitchen to wash my face!
- Msomi (5/5): It's was fair coz of the television was not working so we were forced to always be outside... - The TV was not working 😭
- Gabriella (10/5): Exceptional - Location
- Kgotatso (8/5): Great experience - The view of the pool The rooms 2 small hard 2 move around, no enough mirrors and couches
- Nsuku (10/5): Exceptional -
- Thami (7/5): Good -
- Nyeleti (5/5): Passable - The location and the view. There was a heater and plenty hot water. The checking in was a nightmare, the host didn't answer calls and reception had no idea about our booking. The allocated parking wasn't available. The apartment was clean but the bathroom wasn't clean, there was soap scum and hair and the bedding wasn't clean.
- Jounie (3/5): Was a little disappointed - Location Communication
Amenities insufficient
Untidy. Bedding was clean though
- Iracelma (9/5): Superb -
- Mukondo (4/5): Bitter Sweet - Great facility Lack of responsiveness, and poor arrangement at check-in, i wrote an email and no one responded.
- Sello (10/5): Exceptional -
- Matthew (5/5): Passable - There was one Pillow, The sheet
- Phumlile (3/5): I was very disappointed with their service. - The room was not cleaned when we checked-in. We had to fight with the owner and staff for clean linen and inner, as the one we found was wet and had semen all over it.
- Rapulane (1/5): Filty staycation - I liked the balcony and the view. The TV and comfortable bed though it could have been bigger. Too small for a couple to share that bed. The place was DIRTY. The linen had coffee/tea stains which was very disgusting. The toilet is not deep cleaned as it has stains inside the bowl, it was not flushed on arrival. The soap stand in the shower is loose and could break anytime. The coffee ,tea and sugar dispenses were stained and had finger prints meaning they were not cleaned.
The kettle and coffee machines were so dirty including the balcony ,with a dirty mop that was left outside.
That place was very disgusting, I'm so mad that I took my money for a staycation and got nothing but a view for it. The receptionist was rude and not eager to help acting like I should know the process when it was my first time there.
- Kay (7/5): Good -
- Lucas (2/5): Unpleasant - Perfect Location Tedious check-in (waited over an hour)
Dirty sheets
Insufficient supplies of toiletries
One key
Air conditioner not heating up
Poor communication, only found out after booking that the room is not serviced
Poor network and wifi
- Ouaddou (3/5): Poor -
- Angelina (1/5): Bad -
- Albert (8/5): Very good - Gym - best I have ever experienced Chrcking in. I did not see email.asking for my ID, and thr reception was not helpful
- Nelly (10/5): Exceptional -
- Austin (7/5): The area is peaceful and easily accessible but the room I got was not clean and I got torn shower towels. - The area and the peace in that place The room wasn’t clean and we had torn shower towels
- Sinead (1/5): Most unpleasant stay - Nothing It was run down
Nothing worked
Plug was stuck
Bed was soft
- Sylvia (10/5): Exceptional - The place is beautiful All was well 👌the views
- Vusumuzi (1/5): Stay was bad we had to vacate after 1st night and went to book somewhere for our 2nd night - Room was not clean, blankets and linen were dirty
- Jr (10/5): Exceptional -
- Makgothi (7/5): Good -
- Jessica (8/5): Very good -
- Lucky (5/5): Passable - I loved thier shop selling nice food. And the area is comfortable, but we where close to the generator room opposite the other flats the noise is not comfortable. The linen was not make sure. Not smelling fresh and I won't book there ever again I am sorry.
- Jeff (5/5): Passable -
Photos