Prisma Hostel
Location: #11-88 Carrera 4, Bogotá, co
Star Rating: 7.6 Stars
Property Type: Guest houses
About this Property
Central Location:
Prisma Hostel is perfectly located in the heart of Bogotá's historic district, just steps away from major attractions like Bolivar Square and Botero Museum.
Convenient Amenities:
Enjoy the convenience of a shared kitchen and free WiFi throughout the property, ensuring a comfortable and hassle-free stay at Prisma Hostel.
Nearby Attractions:
Explore the city with ease as popular landmarks such as Luis Angel Arango Library and El Campin Stadium are within close proximity to the hostel.
Experience the best of Bogotá at Prisma Hostel. Book your stay now for an unforgettable trip!
Important Information
Situado en el corazón del barrio colonial de Bogotá, Prisma Hostel es tu hogar lejos de casa. Con las camas más cómodas de la ciudad, nos aseguraremos de que tengas una buena noche de descanso después de un largo vuelo, dejándote fresco para un día de exploración de esta increíble ciudad.
A pocos pasos de la Biblioteca Luis Ángel Arango, y un par de cuadras de la Plaza Bolívar, así como el Museo Botero y el Museo del Oro, usted no tendrá que caminar demasiado para todos los principales lugares de interés y sonidos de Bogotá.
Tenemos una enorme cocina para tu uso, agua caliente, wifi gratis en todas las áreas, una terraza para fumadores y un gran grupo de personal que puede ayudarte con todas tus necesidades, ya sea dándote consejos sobre cosas que ver y hacer, o ayudándote a planear tu viaje hacia adelante.
Ven y compruébalo!Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 10:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Non-smoking rooms
- Terrace
- Family rooms
- Shared kitchen
- Free wired internet
- Internet access
Rooms Available
-
6-Bed Mixed Dormitory Room
The dormitory room features a washing machine and a seating area, as well as a shared bathroom boasting a shower. The dormitory room provides a dining area and a tiled floor. The unit has 6 beds.
Max Occupancy: 6 (6 Adults)
- Shower
- Seating Area
- Toilet
- Washing machine
- Tile/marble floor
- Dining area
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Key card access
- Hearing accessible
-
Single Room with Shared Bathroom
The single room offers a washing machine and a seating area, as well as a shared bathroom featuring a shower. The single room features a dining area, a wardrobe and a tiled floor. The unit offers 1 bed.
Max Occupancy: 1 (1 Adults)
- Shower
- Seating Area
- Toilet
- Washing machine
- Tile/marble floor
- Dining area
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Key card access
- Hearing accessible
-
Double Room
The double room features a washing machine and a seating area, as well as a shared bathroom boasting a shower. The double room provides a dining area and a tiled floor. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Desk
- Seating Area
- Toilet
- Washing machine
- Tile/marble floor
- Dining area
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Key card access
- Hearing accessible
-
Family Room
The family room features a washing machine, a seating area, as well as a private bathroom boasting a shower. The family room has a flat-screen TV, a dining area, a sofa, as well as a tiled floor. The unit has 3 beds.
Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Seating Area
- Toilet
- Washing machine
- Private bathroom
- Sofa
- Tile/marble floor
- Dining area
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by stairs only
- Toilet paper
- Sofa bed
- Trash cans
- Key card access
- Hearing accessible
-
Double Room
The double room provides a washing machine, a seating area, as well as a shared bathroom featuring a shower. The double room offers a dining area and a tiled floor. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Desk
- Seating Area
- Toilet
- Washing machine
- Tile/marble floor
- Dining area
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Key card access
- Hearing accessible
-
4-Bed Mixed Dormitory Room
The dormitory room offers a washing machine and a seating area, as well as a shared bathroom featuring a shower. The dormitory room features a dining area and a tiled floor. The unit offers 4 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Seating Area
- Toilet
- Washing machine
- Tile/marble floor
- Dining area
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Key card access
- Hearing accessible
-
Small Single Room
The single room provides a washing machine and a seating area, as well as a shared bathroom featuring a shower. The single room offers a dining area and a tiled floor. The unit offers 1 bed.
Max Occupancy: 1 (1 Adults)
- Shower
- Seating Area
- Toilet
- Washing machine
- Tile/marble floor
- Dining area
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Key card access
- Hearing accessible
-
Mixed Dormitory Room
The unit offers 8 beds.
Max Occupancy: 8 (8 Adults)
-
Economy Single Room
The single room offers a washing machine, a seating area, as well as a shared bathroom featuring a shower. The single room features a dining area and a tiled floor. The unit offers 1 bed.
Max Occupancy: 1 (1 Adults)
- Shower
- Seating Area
- Toilet
- Washing machine
- Tile/marble floor
- Dining area
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Key card access
- Hearing accessible
-
Double Room
The double room features a washing machine and a seating area, as well as a shared bathroom boasting a shower. The double room offers a dining area and a tiled floor. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Desk
- Seating Area
- Toilet
- Washing machine
- Tile/marble floor
- Dining area
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Key card access
- Hearing accessible
-
6-Bed Mixed Dormitory Room
The dormitory room features a washing machine, a seating area, as well as a shared bathroom boasting a shower. The dormitory room provides a dining area and a tiled floor. The unit has 6 beds.
Max Occupancy: 6 (6 Adults)
- Shower
- Seating Area
- Toilet
- Washing machine
- Tile/marble floor
- Dining area
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Key card access
- Hearing accessible
-
6-Bed Mixed Dormitory Room
The dormitory room offers a washing machine and a seating area, as well as a shared bathroom featuring a shower. The unit offers 6 beds.
Max Occupancy: 6 (6 Adults)
- Shower
- Seating Area
- Toilet
- Washing machine
- Tile/marble floor
- Dining area
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Key card access
- Hearing accessible
-
10-Bed Mixed Dormitory Room
The dormitory room features a washing machine, a seating area, as well as a shared bathroom boasting a shower. The dormitory room offers a dining area and a tiled floor. The unit has 12 beds.
Max Occupancy: 12 (12 Adults)
- Shower
- Seating Area
- Toilet
- Washing machine
- Tile/marble floor
- Dining area
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Key card access
- Hearing accessible
-
Bed In 8-Bed Mixed Dormitory Room
The unit has 8 beds.
Max Occupancy: 1 (1 Adults)
-
4-Bed Mixed Dormitory Room
This dormitory room has a shared bathroom, a washing machine, a seating area as well as an outdoor dining area. The unit has 4 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Seating Area
- Toilet
- Washing machine
- Tile/marble floor
- Dining area
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Outdoor dining area
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Key card access
- Hearing accessible
-
Double Room
The double room offers a washing machine and a seating area, as well as a shared bathroom featuring a shower. The double room features a dining area and a tiled floor. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Seating Area
- Toilet
- Washing machine
- Tile/marble floor
- Dining area
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Key card access
- Hearing accessible
Guest Reviews
- Mary (1/5): She never greeted us - We never stayed at this place because of the host It was full of dust and she had a cat
- GRE (7/5): Buena - Muy buena ubicación, cerca a los lugares más turísticos y zonas de comida.
- Hans (10/5): - Küche ist super. Man kann kochen und braten und es gibt sogar ein backofen zum backen. Küche ist sehr gross. Nicht gefallen hat , dass ich als ich ankam, 7 pro cent aufschlag zahlen musste. Weil ich mit kreditkarte zahlte.
- Jhosimar (10/5): - Amabilidad de la atención
- Carolina (9/5): -
- Maya (8/5): - La atención
- thyago de castro (4/5): Acomodação ruim. - Localização somente. Hostel precisa de reforma, o quarto individual onde fiquei, era debaixo de uma escada, mal dava pra se mexer.
- CARLOS ANDRES (1/5): - Literalmente es una cama debajo de una escalera, eso no es una habitacion. Muy pequeña la habitación me sentia en una celda de prisión
- Teresa de Jesus (10/5): Fue una linda experiência, también disfruté de la tienda, - Muy buena, las habitaciones, y muy bien el sevicio, mis amigos y yo disfrutamos de esa agradable atención, muchísimas gracias
Al volver a Bogotá, seguirá siendo mi lugar preferido de descanso Bueno el frio, me faltó una cobija de lana más pesada, pues iba de Cali, y en esta época hace mucho calor allá
Fue una linda experiência, el cambio de clima me hizo pensar en lo diverso que es nuestro pais.
- Suleyman (10/5): Nice location nice people very clean -
- Justine (1/5): -
- Radosław (7/5): -
- Natasha (10/5): - O hostel é lindo e aconchegante. Os funcionários são muito educados e amáveis, extremamente gentis e prestativos. A localização é excelente, perto de tudo, ao lado do museu botero, próximo ao Chorro, plaza Bolívar e diversos comércios e restaurantes. Se venho novamente, com certeza vou me hospedar no mesmo local. Não tem nada que eu não tenha gostado.
- marcosrt (7/5): Hostal muy aceptable. Seguramente volvería a alojarme ahí, en otra visita a Bogotá - La ubicación realmente muy buena. Cerca de Plaza Boliviar y del Chorro de Quevedo. El recepcionista muy amable. Es una casa vieja, me gustó la vibra de dormir ahí. Un lugar tranquilo. Cuando llegué, me pusieron en otra habitación, y tampoco había llegado tan tarde (sobre las 10 de la noche llegué). Quizá un poco desordenado, en algunas zonas. La cocina necesitaría mayor limpieza y mantenimiento.
- ARIZA (6/5): - La atención
- Jorge (8/5): - El personal del hostal fue muy amable y atento.
El hostal es un lugar limpio y seguro, que cuidan dos pequeños gatos.
Ubicación céntrica, al frente de la Biblioteca Luis Ángel Arango o del Museo Botero, y a pocas cuadras del Chorro de Quevedo o de la Plaza de Bolívar.
- gloria (8/5): -
- María (10/5): - Ubicación No aplica
- Raquel (6/5): - Esta bien ubicado. Descansar fue complicado, se escucha absolutamente todo. No tenia ventana.
- Alba Yadira (8/5): -
- Karla (9/5): - La amabilidad del personal y la limpieza Lo pequeño de la habitación, aunque por el precio esta muy bien
- Juan Carlos (10/5): - La ubicación, transporte cerca
- Elisabeth (5/5): - Sehr freundliche Besitzerin Sehr einfache Unterkunft mit wenig Luxus.
- Javier (8/5): Lindo agradable pero no son claros - Está limpio y agradable , además que en el corazón de la candelaria genial para moverse Me hicieron un costo adicional por haber llegado a las 6 pm un domingo , apesar de haber informado y seguir las instrucciones que ellos me dieron , en ningún momento hablaron de esos costos , tienen que ser más claros con esos cobros extras , ese detalló bajó mucho la expectativa
- Bricila Alexandra (1/5): -
- Rosa (7/5): Good -
- Rosa (8/5): Very good - I got a single room right next to the kitchen so it was a bit noisy.
No windows and very tiny.
The staff was very friendly and helpful
- Edward (8/5): Very good - A perfect location! Helpful staff. Nothing
- Séverine (10/5): A place to be - Everything. The hosts are really friendly , the place is clean, good location and bed really comfortable. Thank you for everything. /
- Fabian (10/5): Exceptional -
- Santiago (6/5): Friendly people!! - The cat!! Friendliest cat in the city. Also, the personel was really nice. No privacy. Booked a private room but door was open at the top. Made it really noisy while the reason i booked a private room was for it not to be noisy.
- Jones (10/5): Exceptional - Good location. Reasonable price. Fair and clean key deposit
- Oscar (6/5): So loud - The noise of the cars that pass all night on the street from the shared room window
- Batuhan (7/5): Good - Comfortable bed, very helpful staff, central location Due to being in the center it is loud at night and kitchen untensils are poor
- Carlos (4/5): Disappointing -
- Carlos (8/5): Very good -
- Vlaandere (2/5): Asked questions about a fee. Got kicked out, pushed and yelled at. - Horrible place that is not willing to talk about solutions and hates foreigners.
The owner kicked me out of the hostel, yelled at me and pushed me because i had questions about the extra fee she asked. As a solution I paid for 1 night including the fee she asked and messaged booking with questions about the fee.
The owner went absolutely crazy. She callled the Police accusing me of refusing to pay. Even tho I DID PAY for 1 nigh including fee. She refused me and 2 others as guests and did not want to give our money back.
She kept our money and STILL messaged bookig, lying that i did not pay.
- Przemysław (10/5): Exceptional - Clean room and toilet, nice staff, safe neighborhood, nice company of cats 🐈I recommend it!
- Eugenio (8/5): Very good -
- Licornita (8/5): Bogota was nice - Great location in the Candelaria neighborhood.
Met great people and somehow had all I needed for the period of stay and purpose
Able to cook
They were able to accommodate my request of lower bed Too many rules and controlling
Lack of "full privacy" in the room that's next to the reception. When the staff/manager decides to open the door of the dorm just do so... in front of a public area open for anyone to walk in. Yes, we have curtains in each bed but was very uncomfortable to keep having the struggle
If planning to cook bring your own lighter, it was a struggle to get one whenever needed
I went on good season..but 1 washroom to service about 30 beds... they were doing some remodeling..not sure if all of this changed
- Mateo (8/5): Good place to stay - Great beds, nice atmosphere, good price To get in or out most of the time someone needs to open the door for you, and the internet didn't work for more than a day
- Gardian (10/5): Exceptional -
- Elise (8/5): Very good value for money - It was very good value for money, the dorms had curtains for privacy and the location was good. The road noise in the 8 bed dorm is very loud. The common area is taken over on the weekends by an indoor market which block the doors to the dorms and make you feel like you are an inconvenience.
- Jayne (8/5): Close to all museums - Central. Close to museums. Good price. Friendly staff.
- John (1/5): The room seemed not to be the one i booked, so the start was not good, the follow-up neither. - No warm shower-water, no english speaking staf, lots of noisy people.
- David (6/5): Pleasant -
- Mariano (9/5): Superb -
- Jimmy (8/5): Very good - Nice and very good staff 👍 The noise of the street. You can listen the cars inside the room
- Kranti (10/5): Exceptional - well equipped kitchen, in the center.
- Krzy (8/5): Very good -
- Anonymous (8/5): Very good -
- Lucid (7/5): Decent backpackers' choice for a short stay - Excellent location, big kitchen (could be better equipped), roof top, basic food and drinks on spot, hot shower, friendly cat, nice beds with curtains, big lockers Internet is a complete disaster, there are only two WC (one for men, one for women), and the place works as a coffee shop, so there are always non guests in the hostel.
- Jens (5/5): Passable - Solid beds with good lockers. WiFi was very poor.
- William (7/5): Good - Excelente! excelente, excelente, bacano.
- Isa (9/5): Superb -
- Vesela (8/5): Very good - Good location, nice common areas. Had to wait a bit longer for the check in, but staff was friendly. It’s a bit difficult to get on the top beds, maybe installing additional handle will be helpful.
- Katey88 (6/5): Cheap, comfy but difficult and many restrictions - Comfy, cheap, clean and good location. Wifi is weak. You can't use the light after 10PM in any area. You have to whisper if you want to socialize in the common areas after that time. If you go out in the night you might not be able to come back.. the front-door security system was not well thought of. So many restrictions. It doesn't feel like hostel to be honest. Every day was someone screaming, police, lot of heated discussions. In the night sometimes people trying to get back in, but couldn't so they would wake the whole hostel up. In the morning always some sort of screaming.. was quite tiring to be honest. (all in all I stayed more than 2 weeks there, in small segments)
I had to wash a t-shirt by hand in the sink because I spilled something on it, and it was a huge problem as it is not allowed. I was using the kitchen before 10PM, was almost screamed at.. I mean I know there's inflation and all and it's a hard time to survive for the companies but man, it feels like you pay for just the bed bc everything else is a huge problem. The companies should think about their future and customer satisfaction because one might pay more money and go somewhere else just to have the peace and quiet and not be bothered with all the small things. I hope they will get better, because the hostel is very beautiful, to bad there's always tension and bad vibes.
- Edda (8/5): I would come again :-) - I could not use the upper bunk beds, very difficult to climb up there. I was afraid to fall. A regular ladder would be better than the round tubes - I kept slippering on them. Thank you for providing me a bed that I could climb in directly :-)
- Samuel (3/5): Avoid this Hostel. Try nearby options. - Cheap hostel in Candelaria. Two blocks away from Bolivar's Square. The staff was friendly, but the manager was awfull. Always fighting with the employees. They don't respect Booking reservations. They will try to charge you more when you arrive. Very small kitchen and bathrooms. I won't stay there again even if it's free.
- Daniel (7/5): Good - There is a museum very nearby with good art. The room was described as small. It was tiny.
- Jorge (3/5): Poor -
- Catarina (2/5): Very poor - Good location The sheets on the bed were not clean at all. The hygiene was really bad.
- Jacek (1/5): Can't recommend:( - First: my bag was stolen from my room:( second: despite their profile indicating free airport shuttle, such service was refused, third: at check-in they asked for more then my booking reservation showed (they agreed to charge the original amount when I complained). That's why I can't recommend this hostel. Pity as it has a great potential.
- Said (8/5): Very good - Good location
- Asaf (10/5): Exceptional -
- Giorgio (10/5): Exceptional - Breakfast was great. The hosts are very helpful and friendly. I really wish i stayed longer
- Leider (10/5): Exceptional -
- Nathalie (7/5): Good - We stayed in a privat room. The bed was comfy and they gave us towles for showering. The hostel is very close to everything you need: museums, bars, restaurants etc. The courtains of the room were not very good (see-through) and the light out in the hall was automatic, so everytime someone walked past, it was very bright in our room. That wasnt very nice to sleep, so we put towles on the window. Also, if you are chilling on the terrace or living room area past 10.30 pm, the owner will tell you to keep it down, which is a bit annoying since a hostel is supposed to be about meeting new people and enjoying your time. Otherwise its a nice place to stay at.
- Elenaus (7/5): Good hostel. Just don't forget to ask for a quiet room. if you plan to sleep. - Located in La Candelaria, at a relatively safe though noisy spot.
Nicolás offered great service, and made sure everyone was comfortable.
My favorite thing was the comfort of the beds (in my room for 10 people).
There is a big social area, though chairs are not that comfortable for one to say there long. They definitely need to add a small lamp or LED light to each bed space. There's an automatic bright light on at night every time some enters OR leaves the room, which is extremely disturbing, especially if you're trying to fall asleep (this goes on until 11 p.m. or so).
There are very few bathrooms for the lot o people who have shared dorms, it seems.
The stairs to the terrace are pretty steep. It'd be nice to get some kind of support for older guests to be able to climb there.
- Elenaus (7/5): Great location in La Candelaria. Just ask for a quiet room. - The location is very convenient if you want to visit historical sites in the city.
The bed in my dorm were super comfortable, though I got very cold at night.
There's a kitchen area, with a large table for people to share if they like.
Lots of safety at the main door. Staff makes sure everything runs smoothly.
Rules and important safety information are posted all over the hostel in English and Spanish. My dorm was right next to the street, so it was extremely noisy outside until 11:30 p.m., and since 5:30 a.m. I thought rooms would be deeper into the building. I didn't ask for a quieter one in advance :(
Apart from that, my dorm was right next to the reception/social area, and staff and guests can talk very loud, though it gets quieter after 11 p.m.
I understand these are dorms for 10 people, but the lockers under each bunk bed are very small, so if you have a large backpack, you'll have to pile it somewhere, or put in on your own bed. I appreciate there are lockers at all, though.
- Calvin (10/5): Nice ! - Everything was very weel. Especially the staff, great welcome, thank you. Maybe a light in the smoking area will be fine, because it's a little bit dark, but it doesn't really matter.
- Bryan (8/5): Very good - clean and good location of the area
- Leona (10/5): Exceptional - The beds are super comfy, privacy, clean, quiet dorm room, staff is fantastic and makes it feel like home right away! The cats are adorable.
Location is great, safe neighbourhood, and the price for value is amazing!
Whenever I come back to Bogota, I Will definitely stay here again! :)
- Ana (10/5): Exceptional - So much better than what I expected! Sima contributed a lot to that - such a welcoming, warm, helpful person. The facilities are amazing and it's very well located. It was possible to do laundry there in exchange of a very reasonable price! Can only recommend!!!
- Chen (9/5): Superb -
- Alex (6/5): Pleasant -
- Corinne (7/5): Yes, ... but,... Read the small print,.... - The central location, the friendliness and willingness of the volunteer/staff to resolve issue, the spacious kicthen, the clean showers with hot water and the general cleanliness of the place, the comfy bed, good initial communication with the hotel,... And, for that particular time, the quietness of the place and the flexibility (heavily charged) of the check-in and out. So overall, it was a good stay but there was some issue (resolved) with the room that I had booked (See below). I had booked what is called on booking "An individual room economic - 2 beds". I had the option to pay for 2 persons (60,000) or for one person (35,600), I choose the second option. My understanding was that it would be a simple room with 2 beds and obviously, not a dorm (which also cost less there than what I paid for the room, obviously).
When I arrived, I was given an empty 4 beds dorm and although I explained and showed my booking, there was a lot of confusing explanations given such as, in fact the 2 beds advertised are a bunk bed,... ?..? After some discussion, it was agreed that I could have the dorm for myself which was not a problem for me. They had individual room but I was not offered this, as it seems that it was already booked,...
Knowing that I had paid extra for the individual room, there was no offer to compensate for the extra amount I had paid,... A positive point was that I was able to extend my stay as I had a late fight but it was heavily compensate financially, ... I was initially asked the price of the night and I thought that having made an error, they could have done a gesture.
So all in all, I was happy to have the room for myself and I slept well but I thought there was a lack of honesty in the explanation given and a lack of transparency (if you had double booked the room, just say it and we arrange something else),... I had the impression that they knew what was happening but were trying to get as much money out of me as possible,... and all with a smile so for that part, not so convinced.
All in all, it served the purpose of what I needed the room for. Sleep and rest.
- Anoushka (10/5): Exceptional -
- Guillem (10/5): Exceptional -
- Dilara (1/5): Dirty - unpleasant staff. sheets are not changed. when I asked to do so the lady sighed and only did half the job as the duvet was not replaced. pay to sleep in a dirty place? to do what? I do not recommend
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