PLATINUM ROOMS butique hotel

Location: 12 Mula Mustafe Bašeskije, Sarajevo, ba

Star Rating: 9.3 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 01:00 PM - 08:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Terrace
• Express check-in/check-out
• Safety deposit box
• Tour desk
• Soundproof rooms
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Allergy-free room
• Adult only
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Process in place to check health of guests
• Face masks for guests available
• 24-hour security
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Internet access
• Garage

Rooms Available

• Deluxe Double Room

  Providing free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin/double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as garden views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Private entrance
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Additional bathroom
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Fire extinguisher
  • Key access
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Double Room (2 Adults + 1 Child)

  This air-conditioned twin/double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Private entrance
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Additional bathroom
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Fire extinguisher
  • Key access
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Large Double or Twin Room

  Featuring free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin/double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as city views. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Private entrance
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Additional bathroom
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Fire extinguisher
  • Key access
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Double Room (2 Adults + 1 Child)

  Providing free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin/double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as city views. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Private entrance
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Additional bathroom
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Fire extinguisher
  • Key access
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Safet (10/5): Ein ausgezeichnetes Hotel mit erstklassigem Service. - Ein ausgezeichnetes Hotel mit erstklassigem Service. Die Zimmer sind geschmackvoll eingerichtet und sehr gepflegt. Das Personal war jederzeit aufmerksam und zuvorkommend. Wir haben uns rundum wohlgefühlt und würden dieses Hotel jederzeit wieder buchen
• Aslı (9/5): Mükemmel bir konum ve mekan, yine gitsem kalacağım yer - Tesis çok merkezi bir yerde, benim ikinci kalışım, hem yeri, hem odanın konforu, hem güvenlik konusu, çalışan kişiler, herşey çok başarılı. Tesis girdiğiniz zaman çok temiz sadece uzun konaklamalarda ekstra temizlik yapılmıyor, onun dışında beğenmediğim birşey olmadı
• vanessa (10/5): -
• Meryem (7/5): Fena değil - Konum Karlılama Otele giriş öıkış kapısı bozuktu içerde mahsur kaldık otel görevlisi 20dk sürdü gelmesi
• silvia (9/5): Ottima esperienza - Struttura piccola, ristrutturata, pulita e accogliente. Personale gentile e disponibile. Camere minute con tutti i comfort. La struttura si trova al primo piano vicino alla cattedrale e alla città vecchia: Secondo me è una posizione ottima.
• Elvina (10/5): - Великолепная локация. В номере чисто. Нам даже разрешили заселиться раньше. Благодарим
• Elena (10/5): -
• Joao Carlos (8/5): Localização fantástica - Localização do quarto fantástico no centrinho de tudo. Caminha cem metros e está no centrinho. Quarto limpo e organizado. Anfitrião simpático A entrada do edifício para os quartos, bem antigo. O estacionamento não é grátis tem que ser pago e no anúncio induz ser grátis. Cada diz estacionamento cobram 20 euros adicionais
• zahra (10/5): - So close to the main attractions and very helpful staff N/a
• Diego (10/5): Great staff and value for your money - Very helpful and friendly staff, great value for your money, accommodated our special check in and check out times Cash payment, entrance is not so nice but the interior is great like in the pictures
• Silke (10/5): - Tolle Unterkunft in sehr guter Lage. Ich würde herzlich empfangen. Abholservice vom und zum Flughafen habe ich gegen Gebühr über die Unterkunft wahrgenommen und es hat super geklappt. Ich kann die Unterkunft nur empfehlen!
• Cynara (6/5): - A localização é extraordinária. Da recepção, funcionário, parecia estar com pressa, não nos auxiliou nas informações, chegamos já era um pouco tarde, ficamos mais de 3 horas para cruzar a fronteira e explicamos isso para ele., estávamos muito cansados.. Mas houve pouca sensibilidade no acolhimento. Não gostamos
• Mirko (10/5): - Sve Sve perfektno
• lucia (10/5): - Zona centrale. Le stanze sono pulite e dotate di ogni confort. Il gestore Eron è molto disponibile. È intervenuto immediatamente quando abbiamo avuto una disavventura con la chiave della stanza ( lasciata per errore all' interno della camera), ci ha prolungato l' orario del check out e ci ha permesso di lasciare i bagagli oltre il check out. Tutto perfetto Nulla
• Victoria (10/5): Excellent location, amazing hosts and very clean - Lovely and clean and the location was perfect. Host was amazing, arranged pick up from airport and even dropped us off at a different location on our last day. Although you could request a clean would have been useful to have access to clean cups for coffee.
• Umit (8/5): Perfect location - Clean new I found my expectations
• Franzy83 (9/5): - Posizione centrale, gentilezza staff, struttura pulita e accogliente. Letto scomodo e bagno piccolo.
• NATASA (8/5): Natasa Beograd - Odlicna lokacija..ljubazni domacini..dobro opremljen apartman..cisto i uredno..
• Nasima (6/5): -
• Simona (9/5): -
• Amra (10/5): -
• Omerovic (10/5): -
• Hakan (6/5): Konum olarak iyi, kredi kartı geçmiyor. - Konum olarak tesis konumu çok iyi. Tesise giriş için bir kat merdiven çıkılmak zorunda ve elinizde ağır valiz olduğunda bu epey yorucu. Tramvay durağının yanında bu nedenle erken uyumak isterseniz tramvay sesi rahtsız edici olabilir. Odadaki bardaklar temiz değildi. Tesiste ödeme için kredi kartı geçmiyor. Üzerimizde nakit olmadığı için ATM’den para çekip tekrar tesise gelmek zorunda kaldık.
• Riccardo (6/5): -
• ümit (10/5): - Konumu, temizliği, samimiyet, ilgi ve doğru yönlendirmeleri. Yardımcı olmaları. Sevmediğim hiç bir şey yok
• Aida (10/5): -
• Guest (8/5): -
• Stephano (9/5): -
• Suseela (10/5): Pleasant and relaxed even after doing all the climbing - Great hostess Iva so likeable. There was no general area to sit but it was a small issue We were so close to the old city . Better here than staying inside the old city So close to everything
• Tuna (8/5): -
• Eva (8/5): -
• Vanessa (9/5): Mooie kamer en proper - In het centrum . Geen lift en geen ontbijt maar genoeg kansen om te ontbijten in de buurt .
• Sonja (9/5): Alles bestens, werde ich weiterempfehlen. - Sehr gute Lage. Freundlicher Kontakt mit Vermieter. War sehr hilfsbereit.
• Nataša (10/5): - Vse je bilo odlično! -
• Anastasija (10/5): -
• Krisztina (10/5): Lage Perfekt, sauber, modern mehr kann man sich nicht wünschen. - Es war ideal!
• Tobias (5/5): - Impossibile aprire le finestre. Strada molto trafficata con smog.
• Farah (10/5): - Very kind and helpful owner. The place was in the city, near everything. It was really clean. I highly recommend this place!
• Irina (10/5): -
• Teodora (8/5): - Muy bien ubicado, la habitación y el baño muy nuevos. La cama cómoda. Esta bien para una pareja y pocos días porque en la habitación no había demasiado espacio y las otras habitaciones estaban muy pegadas, por lo que podría haber ruido que molestara.
• Melissa (10/5): Perfekte Lage, perfekter Aufenthalt - Es war bereits unser zweiter Aufenthalt – und garantiert nicht der letzte! Wie schon beim ersten Mal war alles einfach perfekt. Auch die Lage könnte nicht besser sein. Wir freuen uns schon auf das nächste Mal! ✨
• Δήμητρα (10/5): Great location in city centre - Great location in the Center, safe area, very friendly host, clean room, easy to access, lots of shops in the area.
• Antonia (8/5): -
• Neno (10/5): -
• Ljiljana (10/5): Boravak je bio za vrijeme Sarajevo film festivala što je još dodatno pojačalo pozitivan utisak. - Lokacija je izuzetna, u samom centru ste, ali je i dovoljno mirno da možete da spavate a da vas ne remeti buka iz noćnih klubova. Ćistoća je na zavidnom nivou, ali ono što posebno želim da pohvalim je domaćin, ljubazan, srdačan i na usluzi.
• Lana (10/5): -
• Zoran (10/5): - Odličan smještaj, sve od prvog kontakta do odlaska, odlična komunikacija i doček. Osiguran parking u blizini, uredna soba, blizina Baščaršije.. Moja preporuka!
• Georgi (9/5): A enjoyable stay. - I was satisfied with everything, especially the large terrace which was perfect for relaxing and spending time with family. There was nothing I didn’t like. Everything met or exceeded my expectations.
• Sandra (10/5): - TOP Lage, sehr schönes, sauberes Zimmer, sehr freundlicher und hilfsbereiter Besitzer
• David (9/5): We would recommend staying here. - Excellent. Very comfortable in every way and perfect location for the old town. It’s located on a very noisy road but having said that our sleep wasn’t too disturbed.
• Said (9/5): Superb -
• Che (9/5): Superb -
• Teresa (10/5): Great stay in the city center - Great location in the city center, clean, spacious and modern rooms and very friendly hosts. Luggage storage was also possible so we could make the most of our stay in Sarajevo. Highly recommend to stay here!
• Beatrice (10/5): Exceptional -
• Ahmetsamet (8/5): Very good -
• Elke (9/5): Nice room close to everything - Lovely room, beds were fantastic. Also very good pillows. Enough supplies available. Room was spacious and clean. In de hallway there was a waterdispenser you could use which was really nice with the hot temperatures outside. AC worked good. Great location. 2 min from the cathedral and tram stop. And Erol was really nice and helpfull. Nothing. Just a note that it is situated at the main road so you can hear the tram but that didn’t botter us at all.
• Anonymous (10/5): Exceptional -
• Juliane (9/5): Great apartment close to the cathedral, restaurants and old town - Nice apartment with a comfortable bed and very welcoming and friendly hosts.
• Sven (10/5): I recommend staying here! - Friendly and clean! The location is great! The entrance is kind of run down. Once you are inside is perfect!
• Andrea (9/5): Clean, well-located stay with helpful hosts - Very clean room with helpful hosts. Great location—3 minutes from the cathedral and across from a tram stop. They allowed us to leave luggage after checkout and offered an airport transfer service (worth taking). I loved the water dispenser near the room. Had to pay a pending balance in cash, which was inconvenient. This seems common in the region, but still a hassle if you don’t have cash.
• Jennifer (8/5): Very good - Good room and host was very accommodating. Close to downtown.
• Richard (9/5): A comfortable place to stay in the old part of Sarajevo - Location. Comfortable and clean room. Quiet. Good wifi. Staff were great and accommodating with a later check out. Nothing
• Francesca (9/5): Centrally located, very friendly host - The central location, close to all the main attractions, and the nice attitude of the owners. I absolutely recommend this apartment. The shower is open, so the bathroom tends to get a bit wet when one uses it; the hairdryer was not working properly.
• Sabit (10/5): You must stay here! - Exceptional stay at Platinum rooms. The staff were extremely friendly and helpful from the start. They addressed any questions I had and also advised me how to get airport shuttle from airport to location near hotel. Perfect location.
• Alenkabart (10/5): Perfect room in the centre of the city - Great location, nice and clean room. I also loved how responsive were the owners, very kind .... And I adored nice balcony overlooking the street.
• Onur (10/5): Exceptional -
• Terri-ann (10/5): Exceptional -
• Melda (8/5): Very good -
• Lyndon (10/5): Great apartment, location & host. - Great location: The alleyway out the back leads one directly into the Old Town within a matter of seconds, and there are coffee shops, bakeries and markets available literally a few meters away. (Tip: The local pie shop located directly across the road should not be missed.) Clean & comfortable bedroom, incl. a fridge & coffee station. Spacious bathroom with a walk-in shower. Great provisioning of towels as well as personal toiletries. Solid Wi-Fi and heating in the room. Water dispenser & endless supply of Bon-Bons available in the reception area was a nice touch. The host Erol is also absolutely great - very helpful and always contactable. I would definitely stay here again.
• Lejla (10/5): Exceptional -
• Ljeljak (10/5): Exceptional -
• Marinela (10/5): Exceptional -
• Shibly (8/5): Help yourself to amenities in the hallway. Loved the location. - The location was so perfect Property was very clean The host Errol was very helpful The very mini negative was the room/Bed never got cleaned/made after each day. The bin were abit full by the time we finished our stay. We stayed 4 nights. But if I was to ask the host for a cleaner I’m 💯sure he would have done that. But I would still recommend platinum rooms hotel.
• Marcia (10/5): Previous ratings well deserved. - Nice room. Good facilities. Pleasant host. Nearly soundproof windows. Super location. Friendly and helpful adjacent merchants/locals who helped direct us where to go. Comfy beds. Felt very secure staying there. Some street noise. Access was somewhat confusing. Nowhere to stop car close to facility.
• Adrian (8/5): Very good - Great location, great staff, facilities are top level, great wifi, bed and linen belong in a five star hotel. Entrance to the building is very ugly, no reception 24 hours, street noise in front side rooms.
• Mohamed (8/5): Very good - Location and room cleanliness.
• Kevin (8/5): A lovely well-priced room right in the heart of the old town - Great location in the old town. Nice clean rooms. Note these are apartments rather than a traditional hotel. Good WiFi. Great value for money & highly recommended. -
• Anthony (9/5): Superb -
• Chui (8/5): Easy to move around for a short stay. - Central location. Responsive and supportive staff. Corner room.
• Susan (9/5): Centrally located - The hotel is centrally located and walking distance to everything. Even though it's on a main street, the windows were glazed well so we didn't hear the noise or affected our sleep. Receptionist - Errol tried to help me despite not knowing any English but we managed with Google translate. Bed was quite comfortable. No breakfast provided but they did have a kettle. The toilet could have been cleaner as there was hair on the seat and I knew it wasn't clean.
• Haigh (8/5): Very good -
• Husain (10/5): Exceptional -
• Neno (10/5): Exceptional -
• Gianluca (9/5): Great place where to stay in Sarajevo - nice rooms, clean and in a good location in Sarajevo. Friendy staff and good comunications
• Aydin (10/5): We had a great experience in excellent location. The support of the staff is amazing. - Great location, friendly staff and they support you for everything. Even after a week when we come back to sarajevo , they help us to keep luggages in their place while we're spending time in old town.
• Voker (9/5): Very nice but affordable stay in heart of Sarajevo - All was good as expected. Erol was there for all we needed. We did not need much but he was still there. Room was clean and comfortable, very nice decoration. Other parts of the building are old but Erol cannot do anything about it. Location is TOP for the stay in Sarajevo.
• Andrija (10/5): Exceptional - Everything 10. Owner 10+
• Elma (10/5): I genuinely couldn’t wait to review this place. I would strongly, strongly recommend it. Firstly for the outstanding ser - The bed and pillows were absolutely amazing! Super comfortable, property was clean to a very high standard. And i loved the location of property- very central.
• Ena (10/5): Exceptional -
• Veronica (10/5): Convenient location, modern apartment, good value for money - Location was super convenient, only a short walk to the Pidgeon Square. The apartment/hotel is pretty modern on the inside, and had a good-sized room and decent amenities. Overall good value for money.
• Oleg (9/5): Superb - The ideal location
• Milenko (10/5): Exceptional -
• Matevž (10/5): Exceptional -
• Milorad (10/5): Exceptional -
• Adnan (10/5): Exceptional -
• Jeremy (10/5): Exceptional -
• Jelena (3/5): Not a hotel ... its a private room. Turistic trap - Its worth 30€... not 62€+10€ parking... It"s a turistic trap !!! It"s a room in the apartment. You can see the neigbours trough the hole between the doors...and they can see you.. directly on the bed.
• Sean (10/5): Exceptional -
• Burak (10/5): Exceptional - Such a kind persons, high quality rooms.
• Zainab (8/5): Very good - Neat and clean. Good staff. New rooms with modern look. property very close to the road, can hear cars and tram early in the morning. check out is at 10 which is pretty early, have to carry bags to the 2nd floor.

Photos