Chalet Balkan

Location: Valevtsi village, Valevtsi, bg

Star Rating: 3 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Clubhouse
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Terrace
• Family rooms
• Hot tub/Jacuzzi
• Sauna
• Massage services
• Solarium
• Chapel/shrine
• Karaoke
• Kid meals
• Kids' outdoor play equipment
• Outdoor furniture
• Shallow end
• Steam room
• Badminton equipment
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Thermometers for guests provided by property
• Broadcast Live sport events
• Access to nearby outdoor pool
• Playground on site
• Tennis lessons on site
• Self parking (surcharge)
• Beach umbrellas
• Free pool cabanas
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Clubhouse
• Private picnics
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Health or beauty spa nearby
• Horse riding nearby
• Swimming nearby
• Bicycle-friendly property
• Charcoal grill

Rooms Available

• Budget Double Room

  This air-conditioned double room features a seating area, a patio, garden views and a private bathroom. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Bathrobe
  • Seating Area
  • Toilet
  • Private bathroom
  • Hardwood or parquet floors
  • Mosquito net
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap

• Double or Twin Room with Garden View

  Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower. The air-conditioned twin/double room provides a flat-screen TV, a seating area, a wardrobe, parquet floors as well as garden views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Bathrobe
  • Seating Area
  • Toilet
  • Private bathroom
  • Hardwood or parquet floors
  • Mosquito net
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap

• Deluxe Double Room with Balcony

  The double room provides air conditioning, a seating area, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Hardwood or parquet floors
  • Mosquito net
  • Wardrobe or closet
  • Terrace
  • Outdoor furniture
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap

• King Room with Spa Bath

  This double room features a hot tub and a sauna. The spacious double room provides air conditioning, a seating area, a terrace with pool views as well as a private bathroom featuring a bath. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Hardwood or parquet floors
  • Mosquito net
  • Sauna
  • Wardrobe or closet
  • Terrace
  • Outdoor furniture
  • Outdoor dining area
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap

Guest Reviews

• Г. Желев (9/5): -
• Йордан (6/5): - Всичко беше страхотно. Но в ресторанта сервитьора и приятели най-вероятно имаше музика и пеене на МИКРОФОН до 4 ч сутринта наложи се два пъти да слизам да им правя забележка.
• Стефани (10/5): -
• nikolay (10/5): -
• Иван (10/5): -
• Mariq (9/5): -
• Antonia (9/5): Lovely staff, only stayed overnight but superb location and very comfortable. -
• Sabine (10/5): - Невероятно местенце. Персонала беше страхотен, хотелчето беше чисто, уютно и много красиво. Спа зоната беше супер и храната беше домашна и много хубава. Препоръчваме да се отиде, заслужава си.
• Olga (10/5): -
• Krasimira (10/5): -
• Елисаяета (9/5): Приятно - Закуската беше вкусна, но липсваше прясно мляко за мюсли, което имаше. Не ми хареса това, че половината предложения в менюто на ресторанта липсваха, както и че на закуска се сервира шварц кафе, а еспресото се заплаща. Не мисля, че еспресото включено към закуската ще натовари финансово хотела.
• Marina (8/5): - Сантехника, запах
• Онур (10/5): Perfectly -
• Konstantin (10/5): -
• Maria (9/5): -
• Gerrit (9/5): -
• Nikolay (10/5): - Перфектно обслужване.Митко е един от от най-добрите сервитьори, които съм срещал.Ще повторим със сигурност.
• Павлета (10/5): -
• Елена (10/5): -
• Valientina (10/5): -
• Гергана (10/5): -
• Магдалена (8/5): -
• Десислава (10/5): -
• Viola (10/5): -
• Bozhidar (9/5): -
• Georgi (10/5): - Престоят ни в Шале Балкан беше истинска почивка за душата. Мястото се намира в тих и спокоен район, заобиколено от красиви гори и река – идеално за бягство от забързаното ежедневие. Прекарахме пет нощувки и успяхме напълно да забавим темпото и да се потопим в магията на природата. Стаята беше много уютна и чиста. Хората, които се грижат за гостите, са изключително мили, отзивчиви и приятелски настроени. Специални благодарности на Димитър и Петър за невероятното отношение – те наистина направиха престоя ни незабравим. Храната беше повече от вкусна, а готвачът заслужава големи адмирации! Със сигурност ще се върнем отново! ❤️
• Vesirova (10/5): - The place was really nice, especially during the autumn. Dimitar (the manager) was lovely. What about the food... homemade and delicious! n/a
• Miroslav (10/5): -
• Стефан (9/5): -
• Вера (10/5): -
• Petya (10/5): -
• тихомир (10/5): -
• Dimitrova (5/5): -
• Romina (10/5): -
• Yanitsa (10/5): -
• Николай (10/5): - Истински релакс в сърцето на Балкана Престоят ни в този хотел беше изключително приятен и зареждащ. Мястото е уникално спокойно и модерно, идеално за бягство от градския шум. Стаята беше уютна, много чиста и добре поддържана, а атмосферата – спокойна и отпускаща. Персоналът е изключително приветлив и отзивчив, винаги усмихнати и готови да помогнат при всякакви въпроси. Ресторантът предлага вкусна и разнообразна закуска, както и меню с отлична храна през целия ден. Басейнът е перфектен – чист, добре поддържан и с чудесна гледка към природата. Всеки момент, прекаран тук, беше пълен релакс. Със сигурност ще се върнем отново – място, което остава в сърцето.
• Anna (5/5): -
• Yordan (9/5): -
• Momchil (10/5): - Food was great, very calm place. The room was not what I've booked. It was not the size I booked and there were two beds instead of 1 double bed.
• chubaka (9/5): -
• Laurentiu (8/5): - Zona este una destul de retrasă, liniștită, priveliște foarte frumoasa, camerele foarte confortabile Este destul de departe de restaurante, magazine, etc. Nu deține o bucătărie sau macar un frigider, combina in camera sau pe oriunde să poți să pui mâncare sau băutură la rece, nu e un loc potrivit sa vii cu un copil mic. Mâncarea de la restaurant nu este cine știe ce, lasă mult de dorit de aceea a trebuit să mergem la 50 km depărtare la alte restaurante să mâncăm.
• Вяра (8/5): -
• Mihail (10/5): -
• Веселина (8/5): Very good -
• Rositsa (9/5): Superb - Location is 10/10. Staff were helpful and friendly. The bathroom could only benefit from a little more cleaning. The restaurant wasn't good - not worth of the prices and a long waiting time.
• Svetoslav (9/5): Superb - Great location and staff. Sauna wasn't working properly
• Pavel (9/5): Superb -
• Martin (3/5): Poor - Nature around Cheating staff.
• Mariyan (9/5): Great Hotel and service provided! - The location of the hotel is amazing, in the middle of Central Balkan, surrounded by nature, close to Sevlievo city. The Hotel and staff oferred great hospitality. We stayed for 3 days and everything was perfect. The most memorable experience was the huge outside fire place, where guests can meet and chill after dinner. Overall experience was great! Definitely will come back !
• Tanja (10/5): Exceptional - We were in Bulgaria in April, so before high-season. Therefore, at least we guess so, like in many other places in Bulgaria before, we were the only guests at Chalet Balkan. Which might have contributed to an amazingly quiet and relaxing stay in this beautiful place surrounded by nature, impecable service and good food.
• Magdalena (1/5): Bad -
• Ross (8/5): Good location with friendly staff, easy to locate in the village, just look for the Bulgarian Flag. - Good location with very friendly staff, easy to locate in the village, just look for the Bulgarian Flag. The room was comfortable but the only dislike were the colony of ants that were living in the room with us.
• Borislava (10/5): Exceptional -
• Aleksandra (6/5): Beautiful hotel but needs some improvement - The location is gorgeous, the complex is nestled in the mountains and is very peaceful. The tennis court is well-maintained, and the staff is responsive to requests. My partner was vegetarian, and the chef was able to customise menu items and even create new options for him which were amazing. We loved relaxing by the pool in the ideal location. The bed was comfortable. As we were one of the only guests in the hotel, the breakfast was made to order rather than continental which was amazing and very tasty. We were here from Monday to Wednesday which seemed to have been quiet times for the hotel as there was only one other hotel room full in the whole complex. There was one staff member handling reception, restaurant and other requests such as tennis court set up and pool maintenance. The Spa and Gym were not functioning during our stay, maybe because the hotel was practically empty, this was quite disappointing as we wanted to use these. Also, beware that there is no mini fridge or tea and coffee station in the hotel room. For the price/per night for a double room being 199BGN, I believe these would be a requirement. We noticed very strict rules around the complex, for example: only gym clothes allowed in the gym, only swimwear allowed in the spa, no food or drink at the pool, and no outside food or drinks allowed in your own hotel room. These were quite ridiculous because the hotel was very remote with no food shops around. The restaurant was open between 8-10 am, 12-3 pm and 6 pm-12 am. This meant that guests were stuck without any food or drink options in the times the restaurant was closed.
• Karlo (9/5): Superb - Great quality of food, very supportive staff. Excellent location overall with a football field, tennis court, plenty of parking space and a great SPA centre as well. The price of water and alcohol beverages were ridicilously high especially about water which is one of the most basic human needs. I do understand making profit out of everything else but asking super high price on water is disgusting.
• Stoyan (5/5): Passable -
• George (10/5): Exceptional - We had a great weekend with my friends. The staff was exceptionally friendly and went above and beyond to make us feel at home. I do recommend Chalet Balkan and would love to go back again.
• George (10/5): Exceptional -
• Marian (10/5): Exceptional -
• Deedee (8/5): Peaceful stay in theBalkan mountains. - Breakfast correct and varied, pool clean. No housekeeping provided in the 3 nights we stayed. No hot dishes at breakfast.
• Romina (5/5): Babies are not welcome here! - The property was nice, the landscape around was great! Our bin was not cleaned for 3 days. The waiter made us understand that the baby chair was very expensive and we should be careful not to leave it dirty. At checkout he (he is also the receptionist) wanted us to pay for our baby cot saying he thought it was an extra bed and not a cot. The room was not big enough for an extra bed. Our deluxe room was rather on the small side. The breakfast was exactly the same for our 3 days stay, a bit boring.
• Александър (10/5): Exceptional - Very peaceful
• Jan (9/5): Superb - The location is beautiful as are the grounds of the hotel. The pool area is secluded and there's no piped music! Rooms are comfortable and clean. Not having hot drinks as part of breakfast is a bit strange.
• Николай (8/5): Very good -
• Георги (8/5): Very good -
• Blagovesta (9/5): Superb -
• Lubov (9/5): Superb - Very nice and cozy place, very quiet.Landscape and nature is amazing! Good service, clean rooms and delicious dishes. A little overdated bathroom and some elements in the room.
• Martha (8/5): Very good -
• Borislav (9/5): Superb - The location,nature, staff treatment,state of the facilities, all of those made it a very pleasant experience.
• Mihai (10/5): Exceptional -
• Antim (10/5): Exceptional -
• Тихомира (9/5): Superb -
• Elina (10/5): Exceptional -
• Павлина (9/5): Superb -
• Carla (7/5): Nice place, but lost our Booking reservation - The staff member (Peter) was incredibly nice and helpful in fixing our lost reservation situation. The food in the restaurant was very high quality. The atmosphere in the forest is beautiful! They have a tennis court, and right next to the property (east direction) is a lovely circular forest hike path where you can view many deer. Wifi actually worked fine for us, we were streaming Netflix okay in our room. They lost our Booking reservation, which has never happened to me before. After driving 2.5 hours we arrived and they had no knowledge of our booking and told us they were booked out, with no explanation as to how this could happen. They could only fit us in to a small room with single beds and a slit of a window at the roof line - not the premium room with a balcony we’d reserved. Also the walls are paper thin - I could hear the man next door blowing his nose, talking, everything. Breakfast was okay but no eggs, no berries - just a continental type meal.
• Stelladimitrova (10/5): Exceptional -
• Anton (10/5): Exceptional -
• Sageorgiev (10/5): Exceptional - The place itself is very piecful and hold positive energy. Perfect for relax, surrounded by nature!
• Daria (9/5): Superb -
• Andrew (9/5): Nice location - The location is very nice with the river very close by. Surrounded by the mountains ⛰️ The spar facilities are small but suitable to recharge your internal batteries 🔋 Breakfast was plentiful to start your day. The two rooms we had had very high windows, so no views and a little claustrophobic. There is an extra charge for breakfast tea/coffee, which seems a little over the top as most hotels offering breakfast don't charge. The WiFi is dismal, so I had to share my mobile Internet with the group.
• David (8/5): Very good -
• Николай (10/5): Exceptional -
• Miroslav (10/5): Exceptional -
• Andrew (10/5): Great place to escape for a day or two. We'll visit again soon! - Beautiful location in the mountains ⛰️ the spar is open from 14:00 - 20:00 which is very great. The spar steam room and sauna are small but very good. The staff were friendly and welcoming. The room we had didn't have a view, but it was clean and comfortable. The pool is inviting with plenty of sunbeds available. Be aware that if you order tea, coffee, or bread/toast, etc, at breakfast, there will be additional costs. On booking, we were given a price of 109.95 Leva for the one night, but on paying, we were told the price was 129 Leva. If you have a room on the top floor, there's no elevator, so if mobility is an issue, I'd contact the hotel prior to booking a room. The patio doors in the spar were locked 🔒 I pointed out it's a fire escape violation as there was no fire door either. No action was taken. It's a shame as it would also be nice to have some fresh mountain air after the sauna, etc.
• Свилен (9/5): Superb -
• R (7/5): We had a lovely time, place was quiet and staff were friendly a - Isolated, peaceful and quiet. Had to ask staff to turn on the SPA facilities every time we wanted to use it and different staff would turn some of the facilities on and not all. Food menu was not various and quite pricey.
• Van (9/5): Superb -
• Ivan (10/5): Exceptional - If you want to run away from the evry day dinamic and conect with the nature this is a place to be. The facilities are amazig, the location is perfect and togheter with the stafff they make the perfect combination for a great and thruly relaxing exiprience.
• Yordan (10/5): Exceptional -
• Daniel (9/5): Superb -
• Borislava (3/5): Poorly maintained rooms & facilities, mediocre food, and disempowered, utterly unengaged staff - Idyllic nature with rabbits and deer behind the property. The spa area has a lot of potential with sun beds near the French windows facing the lovely garden. It features an experience shower and relax room with a fireplace. The place has so much potential, but we were utterly disappointed in every possible way - small unmaintained rooms, half-functioning spa facilities, no adequate outdoor seating, and apparently coffee is not included in the breakfast 🤯 I’ve never seen staff so disempowered and clueless. Feels like no one properly briefed them on how to do the most basic things around the property (such as correcting mistakes they’ve made in ordering at the restaurant, or where the outdoor seating is kept). The most basic and trivial of questions seem to cause massive confusion and irritation. There was only one person (waiter with arm tattoos) who attempted to compensate for the string of mess ups and showed some understanding and professionalism. The rooms did not match at all what we had booked through booking.com - they were extremely modest and dated and did not at all match the price range. When one of the bathroom doors got stuck it triggered an hour long search for a key by the staff, but apparently that was a "known issue" (?!?). What I found particularly unpleasant was how worn the bathrobes were. While they did not look dirty, mine had a hole on its pockets and the belt looked like it had been chewed by a dog (see pictures). There was no comfortable place to sit outside. None of the sun beds or hammock from the pictures were there. At the spa, there were no towels anywhere, the place wasn’t vacuumed for ages, there was a fly cemetery along the windows. The water in the jacuzzi was completely cold. There was an abandoned bar and no place to get any water or other drinks. All in all - do not come here. The nature is nice, but the place is massively overrated and extremely frustrating as an experience.
• Vladimir (10/5): Exceptional -
• Anonymous (10/5): Exceptional -
• Velchev (10/5): Exceptional - The property was great, facilities and staff were terrific! The beautiful location and we were lucky to have the entire place to ourselves. The manager handled us for the most part and he was honestly the best part. He solidified that we will come back again!
• Velislav (8/5): Very good -
• Radoslav (10/5): Exceptional -
• Krasimir (9/5): Superb - It was cosy, warm with excellent veiw
• Evgeni (10/5): Exceptional -
• Plamen (6/5): Pleasant -
• Pavel (9/5): Superb -

Photos