Casa Donna Francy City Center

Location: Vico Donnaregina 5, Naples, it

Star Rating: 8.8 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 11:00 AM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Non-smoking rooms
• Air conditioning
• Family rooms
• Express check-in/check-out
• Soundproof rooms
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Shared kitchen
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property
• Cooking class
• Shopping on site
• Express check-in
• Free wired internet
• Internet access
• Guest education on local ecosystems and culture
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Double or Twin Room

  Providing free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned twin/double room provides a flat-screen TV with streaming services, a washing machine, a private entrance, soundproof walls as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Private entrance
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Shower chair
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Double or Twin Room

  Offering free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned twin/double room offers a flat-screen TV with streaming services, a washing machine, a private entrance, soundproof walls as well as city views. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Shower chair
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Sofia (10/5): -
• Neja (10/5): - everything
• Pes (10/5): -
• LAURENCE (3/5): - La ubicacion es buena, y la comunicacion con el host fue muy rapida El lugar esta en un 3er piso sin elevador, las escaleras del edificio son muy pesadas para subir sobre todo si traes equipaje pesado, asi mismo dentro de la casa el espacio compartido es muy pequeño y para ir a tu habitacion tienes que subir unas escaleras larguisimas, mal diseñadas, los escalones tienen diferentes tamaños y alturas, en la parte mas alta no cuenta con pasamanos para agarrarte, no te cabe el pie, esto causo que yo al momento de hacer mi check out y tratar de bajar mi equipaje, mi pie se atorara en un escalon que esta cortado y reducido y cayera casi 3 metros de altura, fue un acciente muy fuerte, ttengo contusiones en ambas piernas y de no se porque mi amiga corrio a apoyarme pudo ser mucho peor, ahorita sigo en recuperacion ya que la caida fue muy fuerte The place is on the 3rd floor with no elevator. The building's stairs are very steep, especially if you have heavy luggage. Likewise, the shared living space inside the house is very small, and to get to your room you have to climb a very long, poorly designed staircase. The steps are different sizes and heights, and at the top there's no handrail to hold onto. Your foot doesn't fit. This caused me to get caught on a cut and narrowed step when I was checking out and trying to get my luggage down, and I fell almost 3 meters. It was a very bad accident; I have bruises on both legs, and if only my friend had run to help me, it could have been much worse. I'm still recovering because the fall was very hard.
• Matteo (10/5): -
• Zizi (10/5): -
• Angela (8/5): pulito e ottima posizione - posizione fantastica unica pecca le scale interne che portano dalla cucina alla stanza, un pò scomode.
• María Dolores (8/5): -
• eloy (7/5): -
• Benahmida (9/5): -
• Angeletti (8/5): -
• DAVORKA (8/5): -
• giuseppe (9/5): - curato e pulito
• Alexandra maria (10/5): - Ho trascorso una notte nella casa di Francesca ed è stata un’ottima esperienza. L’appartamento è pulito, curato e completo di tutto. La posizione è davvero strategica per visitare Napoli. Host gentile e disponibile. Consigliata!
• Guest (10/5): - A dire il vero Francesca ci era venuto in contro per fortuna nostra perché siamo rimasti con la macchina rotta nei pressi di San vittore e lei aveva capito perfettamente la nostra situazione e ci aveva aiutato a cancellare senza la penale la nostra prenotazione,sicuramente a breve torneremo a Napoli ….grazie mille veramente di ❤️
• Luca (10/5): - La pulizia e la qualità presso impeccabile Tutto perfetto
• Daniel (8/5): - Ubicación excelente Es un tercero sin ascensor y aparte otro tramo de escaleras para subir a la habitación.
• Rosa (8/5): -
• Iasmeanah (10/5): -
• Gw3ndolina (1/5): Pas fiable - L’hôte ! Je l’ai contactée pour lui demander de déposé notre valise rapidement à 9h30-10h max ! , elle a dit oui oui pas de soucis et apres ça été très compliqué(elle ne donnait aucune explication claire. On est arrivé à 9h40 personne , on appel à 9h49 pas de réponse , j’envoie des sms et j’appelle , on était aux escaliers , on à réussi à déposer notre valise à 10h20 après plusieurs appel et insistance ,… on a raté notre ferry pour procida à cause d’elle Vraiment pas fiable Pas présente On doit déposer nos clés et la taxe dans la chambre avant de partir …
• María (9/5): -
• MARIANNA (9/5): - Το δωμάτιο ήταν καθαρό και σε πολύ καλή τοποθεσία! Ήταν ήσυχο το δεύτερο βράδυ. Η οικοδέσποινα μας ειχε στείλει αρκετές οδηγίες και προτάσεις για φαγητό Οι σκάλες ήταν αρκετές αλλά οκ! Το WiFi δν έπιανε τόσο καλά και επίσης δεν είχα καταλάβει ότι θα έμενα στο ένα δωμάτιο του σπιτιού και στο άλλο θα έμενε κάποιος άλλος. Παρολα αυτά δεν συναντηθήκαμε καθόλου.
• Anne (9/5): Unbeatable location, unbeatable price - Location in the heart of the historical centre is great. Small alley is quiet and perfectly safe. Good amenities, like use of a small kitchen. Clean. Heating could be adjusted so room was comfortable. Very reactive owner. Great price and value for money! The room is a tad small, but then we did not spend much time there. Steps to the 3rd floor do not suit everybody.
• Victoria (5/5): Too expensive for this, maybe it’s better when a full family is coming and using the apartment not so solo travelers - The staff is very nice, the location is fine with Napoli. The specific street is not like it’s written on google maps, it’s very small street with dead end and at night I was scared to walk there alone (so I didn’t left the property after dark time), maybe if you are not traveling alone. The neighbors come to do laundry in the apartment which made me feel uncomfortable again because of the sudden noises. It’s on the last floor with many many many stairs, although I read there are many I underestimated it and even I’m in my 30’s it was hard to take so many stairs with suitcase. And the bed sheets had some hair from before.
• Laura (6/5): Great value - Good value and clean. It’s basically like an airbnb: it’s a two bedroom apartment where you have one of the bedrooms and you share the kitchen with other guests in the other room. The owner is not there. That was okay for me, but I didn’t realise when I booked that that’s what is was. If you put in the address from booking, you won’t find it. You will get a message after you book with a different address, which is not very far away, and instructions how to get there. The instructions are good so you will easily find it, but I booked at the last minute and didn’t check my messages so I was wandering about late at night. The owner was thankfully very helpful though and kindly guided me there with messages. There’s a pizzeria in the square just round the corner. The area felt safe to me.
• Öz (8/5): Very good -
• Sofiia (8/5): Totally recommend - All good Stairs could be difficult to climb for elderly people
• Yağmur (9/5): Superb -
• Karen (10/5): Lovely property in fantastic location. Would recommend! - Fantastic location close to many sights, cafes, shops. If you are not agile, or have heavy luggage, the stairs may be an issue.
• Wolf (10/5): highly recommended if you want a good room in the center, price was very good ! - Everything was well organized. Everything clean with good WIFI. Coffee-machine needs an instruction. Very difficult to handle.
• Candace (9/5): Great place, perfect location! -
• Miia (10/5): Finnish couple - The room was very tidy and modern. Everything was easy and the host was very helpful. The location was great, and good restaurants nearby.
• Sofija (10/5): Exceptional -
• Poghosyan (9/5): Nice place for a short stay to explore Napoli - The clean towels, central area and clean shower. Also that there is was an AC. There were many amenities like coffee, tea and stuff in the shared room. Self checknin was great. The location is central to walk around and a safe area The first floor and the entrence were a bit dirtly. It was on the last floor and no elevator but luckly we did not have a lot of luggage. The small stairs inside the apprtment werr really small. Location is great in central area but bus and metro stations were at least 15 minutes away.
• Sahana (8/5): Very good -
• Benjamin (10/5): Exceptional - All good, clean & tidy, enjoyed my stay :)
• Salvatore (10/5): Exceptional -
• Ilaria (10/5): Exceptional - The room was clean and comfortable, the location is central to visit historical points of interests. Air con was essential in summer time The flat is on the third floor, 70 steep steps to get to the flat door plus other 10 to get to your room - I was always without breath but I was told the staircase were comfortable no they are not, and U should have this info clear before U booking
• Kostisp (10/5): Exceptional -
• Corinne (7/5): Good - Right in the centre, with so many bars, restaurants and attractions nearby. Basic but good accommodation. Friendly host. Very clean room. Not huge space for cooking, but good for a cuppa.
• Agnieszka (10/5): Exceptional - Very helpful host! -
• Ilya (10/5): Exceptional - Very central, good price
• Oleksandr (10/5): Exceptional -
• Marek (10/5): Two days, city sightseeing - We had a great time, everything was spotless. I hope I can book this room when I am in Naples again. Everything was perfect.
• Adelin (10/5): Very nice overall Pretty dissapointing kitchen - The host was very nice and helpful, I had some qustions and she helped me with immediate answers. Everything clean, positioning is perfect for Centro Historico lovers, an even pretty close of bus stations and train station For the kitchen it would be nice to have some normal knifes,a chopper, some basic ingredients (salt, pepper) and an upragde for the frying pan should be done as well. We couldn t find a place for breakfast near the apartament with a varied breakfast (they only had some pastry, no ommlelette or things like that) and we prefferd to cook it by ourselfes with Italian ingredients, but the kitchen didn t really helped us.
• Frans (10/5): Exceptional -
• Donka (9/5): Superb - We checked very early.Franceska texted that the room is ready in the morning. Very clean and comfortable place, close to the main tourists streets
• Maylis (10/5): Perfect for a short stay in Napoli - Super clean and well isolated from the hustle and bustle of Napoli. Comfortable bed and great communication with the host. Nothing, recommend 100%
• Erica (10/5): Perfect and central stay - A perfect little place right in the historic district. We could walk all across the city and also were close to the metro. AC was to die for in the summer heat.
• Larisa (10/5): Exceptional -
• Margaux (9/5): Really nice room in the city center close to main attractions and plaza cavour station. - Modern, clean, air condtioning, good wifi The stairs to our room were very small and narrow, it isn‘t very convenient with big suitcases
• Walecop (10/5): Lovely centra accommodation - Fantastic position since it is close to the underground and walkable to via tribu Ali where there are a lot of restaurants and famous pizzeria and lovely accommodation. I would defo use it again. It was perfect…
• Paul (8/5): Very good -
• Iga (7/5): Good - The room was clean and modern. Close to the public transport, which takes you to Pompeii or the airport. The location is inside the narrow, dark street. We felt a bit insecure at the beginning.
• Asaf (10/5): Exceptional -
• Vakhtangi (8/5): Very good - value for money
• Rebeka (8/5): Very good - Nice room with bathroom in center of Naples, but the kitchen is shared with other guests It could have been a little cleaner.
• Anna (8/5): Comfortable accommodation, local neighbourhood - Available washing mashine. Shared kitchen.
• Anita (10/5): Very good place to stay in Naples - Very good location in old town, no need to use public transport. Apartment: quiet with very comfortable bed, very clean, in kitchen you have all you need. Would love to stay there again next time in Naples.
• Cassandra (8/5): Very good - The room was very modern and clean. Great value for money. There was no one staying in the other room for most of our stay so that gave us the kitchen to ourselves. It is a small kitchen with the basics but we also cooked in it once. There is NO OVEN. I know it says there is on here but there isn't so just be aware. The location of the building was great. It is very well connected, most restaurants are still reasonably priced (at least in the off season), it's a very short walk to major tourist areas, and it feels a lot safer than the area around the station and quieter than areas like Sanita or the center of the historic center. The walls are very then and the neighbors had a new dog I guess. It was quite loud. It's also on the third floor so there are a lot of uneven stairs to get to the apartment and then stairs to the room. Finally there is no way to store luggage after checkout.
• Matej (9/5): Superb -
• Mahya (8/5): Very good - We had a good time in casa Donna Francy. The house was very clean and comfortable. And Francesca was a very nice host and always available to answer needs or issues. And we had access to everything we needed for a comfortable stay. The neighborhood didn't feel 100% safe. Other than that everything was great.
• Валерия (7/5): Good -
• Brittney (10/5): Immaculate and modern funky apartment in great location. - Funky Modern apartment, super clean, good kitchen facilities and great location. Great communication and fast responses, and very helpful. Also had an 11am check out which is great as normally they are too early Based on the 3rd floor with no lift and split level apartment - fine for us but may not be suitable for others.
• Anonymous (10/5): Good value for your money, great location ☺️ - - comfortable and very spacious bathroom - the room also has everything you would need - the shared kitchen is a little small but that didn’t bother us - Francesca was very helpful and kind , anytime we needed her - very clean and cute apartment overall , we had a great stay

Photos