Casa Playa Hermosa

Location: Oriente 13 Playa Hermosa 22 A Planta Alta., Cancún, mx

Star Rating: 4 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 11:30 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Air conditioning
• Pets allowed
• Non-smoking throughout
• Shuttle service (additional charge)
• Concierge service
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property
• Free wired internet
• Golfing on site
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Double Room

  The spacious double room offers air conditioning, a private entrance, as well as a private bathroom featuring a bath. The double room features a wardrobe and a tiled floor. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Private entrance
  • Tile/marble floor
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Toilet paper
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Comfort Quadruple Room

  The quadruple room offers air conditioning and a private entrance, as well as a private bathroom boasting a bath. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Private entrance
  • Tile/marble floor
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Toilet paper
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Double Room

  The double room offers air conditioning, a private entrance, as well as a private bathroom boasting a bath. The double room features a tiled floor. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Private entrance
  • Tile/marble floor
  • Cleaning products
  • Linen
  • Toilet paper
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Double Room

  The spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a bath. The double room provides a coffee machine and a tiled floor. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Private entrance
  • Tile/marble floor
  • Cleaning products
  • Coffee machine
  • Linen
  • Toilet paper
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Double Room

  The double room offers air conditioning, a private entrance, as well as a private bathroom featuring a bath. The double room provides a tiled floor. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Private entrance
  • Tile/marble floor
  • Cleaning products
  • Coffee machine
  • Linen
  • Toilet paper
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Double Room

  The double room provides air conditioning, a private entrance, as well as a private bathroom featuring a bath. The double room offers a coffee machine and a tiled floor. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Private entrance
  • Tile/marble floor
  • Cleaning products
  • Coffee machine
  • Linen
  • Toilet paper
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Double Room

  The double room provides air conditioning and a private entrance, as well as a private bathroom featuring a bath. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Private entrance
  • Tile/marble floor
  • Cleaning products
  • Linen
  • Toilet paper
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Gianmarco (1/5): SHIT - I was the victim of extortion by the cartel in agreement with the managers of the place where I stayed!
• Edisson (8/5): -
• Garcia (8/5): - El lugar donde se encontraba se miraba muy seguro y tranquilo,también habia muchas cosas cerca como oxxo,farmacias y donde cenar Que hubo muchos insectos en el cuarto
• juan ramon (5/5): - No te dan jabón y shampoo para la ducha no te quieren rellenar el jabón para las manos y el papel para el WC dicen que solo un rollo cuando reserve para 9 días no tienen pantallas y muy chico el cuarto habitación
• Andrada (8/5): - La limpieza Es un alojamiento solo oara dormir. Estaría bueno que haya tv en la habitacion . Por que si nos es todo silencio y se escucha lo que sucede en los otros cuartos .
• Benjamin Hillerup (3/5): Da vi ankom for at tjekke ind ventede vi lidt ved døren - ham der lukkede os ind for at give os vores værelse stod og rø - Værelset var nogenlunde som på billedet Der var ikke særlig rent eller hyggeligt der
• Constanza (6/5): -
• Arguello Macal (10/5): Excelente - El lugar excelente para descanso y privacidad. Hay algunos detalles de estética que podrían mejorar.
• Billy (7/5): -
• Ramo (10/5): - Location
• Sandy (3/5): - No me agrado las habitaciones son más reducidas de lo que se ve en fotos, tienen frigobar pero no cafetera, se escucha todo y no tienen buena iluminación natural; es como estar en una bodega, la ubicación no es buena y huele a humedad
• González Mateos (2/5): -
• ricardo (10/5): - Congratulations
• Alexis (4/5): No respetaron el precio de booking - comodo - wifi Precio
• John (10/5): A very decent and well priced stay - Quietness, cleanliness and a very friendly personel Nothing really
• Osvaldo (6/5): Würde nächstes mal mehr ausgeben - Leistung Preis ist ok Sehr rudimentär eingerichtet. Keine Fenster Kein Warmwasser oder nur wenig.
• Lopez (6/5): - Tranquila y centrica. Que no tiene estacionamiento y en el perfil dice que hay estacionamiento. No tiene Televisión
• Rolando (4/5): -
• Oswaldo (5/5): -
• Jose Juan (8/5): Acogedor - La cama estaba muy cómoda y el dueño nos recibió a altas horas de la noche La habitación olía a cigarro y no había shampoo ni Japón para bañarse
• FELIPE (9/5): -
• Jacek (1/5): - Masakra nic nie sprzątanie i wszystko brudny.. Obrzydliwe Brudny obrzydliwe. Brakuje czajnik i express do kawy.
• Rosaliags78 (8/5): -
• Hazim (5/5): - I liked the room I didn't like the way the stuff treat the client. Also they didn't offer any shampoo or any cleaning supplies for that price any other hotel will provide that things no water to drink
• Ruiz (8/5): Buen lugar - La ubicación es muy central La cocina es pequeña y hy paredes que dejan pasar el ruido, la ventana deja pasar la luz y el bombillo suena mientras está prendido
• Angela (10/5): -
• Ingrid (10/5): - Se siente un ambiente tranquilo y discreto
• Raymundo (9/5): -
• Steven (5/5): Oke.. - Het bed was comfortabel. Het was goedkoop. De kamer rook muf. De binnenkant was erg verouderd en leek niet echt op de foto's. De koffiezet die beloofd wordt in de beschrijving is niet aanwezig. Toilet zat verstopt...
• Gabriela (7/5): You can hear everything. - Easy check in and check out. Wifi. We could hear the person next door snoring the whole night, as well as peoples alarm going off in the morning. No windows besides the toilet window.
• fernandez (8/5): Cómoda y céntrica - Buena Ubicación Las sábanas de la cama
• Cordova (6/5): - Limpio y agradable la cama La regadera no salía mucha agua y los de mantenimiento queriendo entrar el mismo día
• Mekosz (5/5): - Pokój mały, tylko niezbędne wyposażenie. Czysto, chociaż lata nowości ma już za sobą, co widać było po łazience. Okolica wydawało by się, że spokojna i raczej mało uczęszczana. Przyjechaliśmy wieczorem, tylko na jedną noc. Cieszyliśmy się, że w pobliżu był sklep i można było kupić coś do jedzenia. W nocy bardzo głośnio. Całą noc krzyki, śmiechy, trzaskanie drzwiami, co chwilę ktoś wchodził, wychodził. Nie wiem, komu wynajmowane są pokoje w tym obiekcie, ale o przespaniu nocy można zapomnieć. Oczywiście, drzwi nieszczelnie więc wszystko słychać.
• Araceli Josefina (8/5): Buen lugar para unas vacas cortas - Me gustó que fue muy cómodo y excelente ubicación y siempre estuvieron en contacto conmigo por cualquier cosa No había agua caliente, el último día descubrí que si pero se tardaba años en salir y caía muy poquita agua La habitación q me dieron no es la q se muestra en la imagen
• Avelino (9/5): - La ubicación
• Ruiz ara (10/5): - La ubicación Se escuchaban hablar a las recepcionistas
• Victoria (2/5): NO LO RECOMIENDO - La habitación es espaciosa Las sábanas estaban muy sucias, el AC no funcionaba
• Hernández Hernández (10/5): -
• Carlos Alberto (1/5): -
• Antonio (8/5): Good location ,comfortable room - Location,quiet place neighborhood Separate bathroom from the room,you have to pit from the room to use the bathroom,not plugged close to the bed.
• guillermo (10/5): -
• Nicolás (10/5): -
• Jessica (10/5): Volvería a hospedarme aquí :) - Me gustó que es muy tranquilo , cómodo y tiene lo necesario un refrigerador un comedor una cama y ek baño completo . Y los camiones que van a para zona hotelera pasa por ahí , supermercado caminado Oxxo , farmacia . La combi 6 te lleva a Aldo y ahí puedes encontrar marquesitas en la plaza la palmas :) Que no tiene microondas , sería bueno que hubiera uno en la parte de arriba donde está la barra , como para calentar agua para la sopa instantánea o recalentar los taquitos del día anterior
• Jovanny (9/5): Muy bonita atención - Su Amabilidad No tengo nada de queja
• Yuriy (6/5): -
• Isabel (10/5): - Me gusto que la habitación es comoda, tiene una pequeña cocineta que te saca de apuros. El. Colchón es blando, el aire funcionaba muy bien, tiene una pequeña nevera que se agradece con los calores de Cancún
• Monserrat (8/5): -
• Pedro (8/5): -
• Angelo (10/5): -
• Michael (5/5): Short but sweet - The toilet wasn't the greatest could use more maintenance
• Tove (8/5): OK room in Cancun. - It is in a quiet area close to Mercado 28.The room is very nice, but there is no kitchenette or daylight in the room. Otherwise it was nice.
• Chikezie (10/5): Exceptional -
• Irving (9/5): Superb -
• Sam (10/5): Exceptional - The bed was comfy, there was a small kitchenette, a large shower with towels and soapy things. It was quiet and not on a busy street. All in all a nice stay, thanks!
• Peter (6/5): Will do in a pinch. - There was no Breakfast no Kitchenette as advertised. no Kitchenette
• Mónica (4/5): Disappointing -
• Maria (1/5): Bad - Very upset. I had to move to another place spending my vacation money.. this place had no one to help nothing like the pictures in booking and manager never approached me.. I didn't even stay there which was not my fault. No staff ; nothing to look at; no parking; just awful I didn't like anything it was a rip off.
• Gürsel (5/5): Passable -
• Elias (3/5): Poor -
• Soleille (6/5): Spacious and quite clean place, good value, far from most things - It was spacious and quite clean and there was hot water. Arrival is independent and the WhatsApp assistance is very helpful and friendly. The second night we saw a mouse in our room. The first morning we were woken up at 7:15 by *very* loud construction work in the room literally next by, they responded quickly to our request to stop but they said they will continue at 8:15 for a good three hours and same the next day… it will not be forever but consider this if you book in Nov-Dec 24. They didn’t warn us about it before hand. We had a double room and only one chair.
• Victor (2/5): Very poor - Price. What was listed on the facilities there was still items missing the most important Victor
• Chikezie (10/5): Exceptional -
• Adrena (4/5): For Cancun it is fine for a short stay - It was fine to spend the night but not more than that. Host was somewhat communicative in the beginning but did not respond to questions about the room and Wi-Fi. Everything was basic - we were given 1 towel (2 people in total) and it was damp. The host did not reply to the query nor offered another towel the following day.
• Alvaro (10/5): Exceptional - Staff is great. Attentive and helpful to every question. The place is great, comfortable and cozy. Highly recommend the place.
• Magnus (9/5): Superb - It was conducive and clean. The house number on the app does not match the house number of the building creating confusion upon arrival.
• Jennifer (10/5): Exceptional -
• Mark (10/5): Exceptional - Very quiet building and a great location! The room was clean and very comfortable. I'll have to say that I've stayed at quite a few hotels in Cancún but this one was definitely the best so far! Honestly the only issue was that there was only 1 bathtowel
• Daniel (7/5): Good -
• Samir (7/5): It was okay. - I liked the location it was good the value of the money was good too. The only thing i did not like is that i was told to do check out early before 12 pm,which is not logic
• Pietro (8/5): Very good -
• Victor (3/5): Wouldn't recommend this room - We did not like the place and decided to leave it and search for another option. The room we got was very different than the pictures one can find in other reviews. Maybe we had bad luck, but be aware there are rooms like this. 1) The room was really really small. The expectation was to stay at "an entire studio" as the description booking.com stated. The room and bathroom were at a first glance clean, but their windows were just some sort of access to a narrow skylight. Overall the feeling of the room was somehow claustrophobic. 2) A kitchen was listed under available facilities. We needed it, because we had some remaining food from the past days. However, we only found a small sink and a microwave. It was not possible to cook and their utensils did not seem very clean. 3) Overall the feeling of the house in the corridors and stairs was that some renovation was going on. When we arrived, we were doubting if the offered room could be at all there.
• Anna (7/5): Good -
• Rita (5/5): Passable -
• Java0k (7/5): Good -
• Miguel (1/5): Not enjoyable - Nothing Room is very small, bathroom was good but no shower soap neither shampoo, only one towel for two persons, mattress sank when I laid down, no nightstand, no tv. It smell humidity and there was mold in the corners, no ventilation at all, no window. the price is very expensive for that type of room, nothing like on the advertised pictures.
• Vila (6/5): Pleasant - Location Is good. Had to request towel and some other item, there were zero amenities in the bathroom.
• Tatiana (9/5): Superb - The host was always in touch. If I need something he always reply and provide during short period of time. The room is clean with a modern style of design. All essential are included that is very comfortable. No bugs, ants, fly and smell. Clean towels, bedding and shower. The property is locked and has cameras. I was by myself and felt very secure. Nice location, 10 minutes walk to Walmart, oxxo and many small caffe. My big appreciation for the AC that installed in the proper place. It is not blowing to your head when you sleep. The AC is not noisy and always keep room fresh.
• Tatiana (9/5): Superb - It is very secure. The building has a gate and cameras. Very good location, quite and the park in front.
• I (1/5): Had to run away, could not even stay! - Nothing From communication, not being ready, nobody at the site, being charged in advance, not clean. No keys provided.
• Marie (6/5): Very simple accommodation but after all worth the money - Very kind owner willing to do late check it and out, hot water Uncomfy bed, no windows
• Anonymous (7/5): Good -
• Erika (5/5): Passable stay in the downtown. Close to the bus station. - Good location for the bus station and downtown. The house smelled of smoke and the showed had a lot of mold.
• Matthew (9/5): Superb -
• Chikezie (10/5): Exceptional -
• Sinead (7/5): Good -
• Megan (5/5): Alright for the price but the photos look better than what you get. - Alright for the price. The manager was good and even brought me a private fridge (the fridge should be there already though seeing as it says "kitchen" in facilities). Bed was comfortable and the AC worked. Shower had nice pressure ! Clean. There wasn't a window in the room. It smelled a bit closed when i arrived. Also there was black mold in the bathroom which really needs to be taken care of. The kitchen is minimalist.. you can cook but no bin, no chopping boards...
• Elske (8/5): Great place - We had a very lovely to stay here. The place looked clean, staff was friendly, the bed was really comfortable. We liked that there was a desk. This is great value for money. Nothing
• Adam (9/5): Superb - Very clean and tidy. Very helpful host!
• Vipin (7/5): overall good value for money , No Frill - Value for money very basic
• Sarah (4/5): Overpriced, way too light at night and not a great location. - Comments for Room 1. Comfortable bed and pillows, working air conditioning. Nice bathroom and hot water shower. Good quality towels. Wi-Fi worked well. close to an OXXO. Very clean. Good communication. The LIGHT! The ‘feature’ external wall has glass bricks…..it’s lit up like a Christmas tree ALL night. I couldn’t sleep. Also, because this wall is curved and there’s no headboard, the pillows kept falling in the gap. No bin in the bedroom\kitchenette. No shampoo/soap. For £30 I felt hard done by.
• Fletcher (6/5): Pleasant -
• Anonymous (10/5): Exceptional -
• Natalie (8/5): Very good - Clean, quiet, and met our needs for our second week in Cancun; host very accommodating and responsive. Fun neighborhood to get to know the "real" Cancun, with the hotel zone easily reachable by nearby bus. Wi-fi was spotty at best
• Dennis (9/5): Superb -
• Frank (8/5): Very good - Nice and clean room, and I especially liked the comfortable bed. The staff was very friendly. Good value for money. In the kitchen, there was a noise from running water from other rooms. But it was no problem, since you could close the door to the kitchen when sleeping.
• Künzle (9/5): Superb -
• Eri (10/5): Exceptional - amazing host, thank you, will return again and again 😊
• Luke (5/5): Passable -
• Mina (8/5): Very good - Newly renovated, still not finished. Close to town. Good for overnight Difficult to find from the directions provided, spent more on the cab who helped me find the place than I spent on the room.
• Anonymous (10/5): This stay is a stay I will repeat because of the convenience and secure I felt. - Professioal staff, secure and really cozy Exceded my expectations, totally worth. Place convenient location and also super secure, lights all the time in surroundings. Close to churches so it gives the sensation, kids playgrounds. I didn't like the door squeaky when open, but I'm sure that's already fixed by now .

Photos