Pension Reimer
Location: Kirchengasse 18, Vienna, at
Star Rating: 4.9 Stars
Property Type: Guest houses
About this Property
Sustainable Guest House in Vienna
Garden Views and Family Rooms
Pension Reimer offers a peaceful retreat with a terrace overlooking the garden and comfortable family rooms. Each unit is equipped with modern amenities such as a flat-screen TV, private bathroom, and soundproofing for a restful stay.
Convenient Facilities and Shared Lounge
Enjoy the convenience of a 24-hour front desk, free WiFi, and a lift during your stay at Pension Reimer. Unwind in the shared lounge area and connect with fellow travelers in a cozy setting.
Near Top Attractions
Explore Vienna's top attractions with ease as Pension Reimer is located just 800 meters from Leopold Museum. Visit nearby landmarks like the Natural History Museum, Parliament of Austria, and Vienna City Hall for a memorable experience.
Book now for a sustainable and comfortable stay at Pension Reimer in Vienna.
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Electric bicycle charging station
- Parking
- Non-smoking rooms
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Soundproof rooms
- Non-smoking throughout
- Shared lounge/TV area
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- Face masks for guests available
- Delivered food - securely covered
- Front desk (limited hours)
- Free wired internet
- Internet access
- Housekeeping on request
- Secured parking
- Garage
- Electric bicycle charging station
Rooms Available
-
Comfort Double Room
1 Queen Bed
161.5 sq feet
Internet - Free WiFi 50+ Mbps
Entertainment - Satellite channels
Bathroom - Private bathroom, shower, towels, and toilet paper
Practical - Desk and wardrobe or closet
Comfort - Fresh bed sheets (on request), fresh towels (on request), and heating
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Desk
- Private bathroom
- Heating
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Free WiFi
- Change of towels (on request)
- Change of bed sheets (on request)
-
Basic Double Room, City View
1 Double Bed
215.3-sq-foot room with city views
Internet - Free WiFi 50+ Mbps
Entertainment - Satellite channels
Bathroom - Private bathroom, shower, towels, and toilet paper
Practical - Desk and wardrobe or closet
Comfort - Fresh bed sheets (on request), fresh towels (on request), and heating
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Desk
- Private bathroom
- Heating
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Free WiFi
- Change of towels (on request)
- Change of bed sheets (on request)
-
Double Room with Shared Toilet
The double room offers heating, as well as a private bathroom featuring a shower. The double room provides soundproof walls, a seating area, a wardrobe, a sofa, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 4 (2 Adults)
- Shower
- TV
- Seating Area
- Private bathroom
- Heating
- Shared toilet
- Satellite channels
- Sofa
- Wardrobe or closet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
-
Deluxe Single Room
The single room includes a private bathroom fitted with a walk-in shower. The single room features a flat-screen TV with cable channels, soundproof walls, a wardrobe, heating as well as garden views. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Shower
- TV
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Wardrobe or closet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
-
Budget Single Room
This single room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Max Occupancy: 2 (1 Adults)
- Shower
- TV
- Private bathroom
- Heating
- Shared toilet
- Satellite channels
- Sofa
- Wardrobe or closet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
-
Deluxe Double Room
The double room provides heating, as well as a private bathroom featuring a walk-in shower. The double room offers soundproof walls, a seating area, a wardrobe, a sofa and a flat-screen TV with cable channels. The unit offers 2 beds.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Wardrobe or closet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
-
Superior Double Room
Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features soundproof walls, a seating area, a wardrobe, a sofa and a flat-screen TV with satellite channels. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Hair dryer
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Wardrobe or closet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
Guest Reviews
- Pedro de Jesus (7/5): -
- Vendula (1/5): nekvalitní, špinavé, nedoporučuji - Lokalita Personál nemluví anglicky, nerozumí,
soukromá koupelna neznamená záchod,
můj příjezd byl ohlášen na 14:00, ale ani v 15:30 nebyl pokoj připraven,
žádná Wifi, okno nemělo kliku, nešlo zakrýt, slyšíte každý krok z ostatních pokojů, na posteli cizí vlasy
- Anna Jozefowicz (1/5): Nie polecam! Poczułam się oszukana. - Możliwość zostawiania bagażu. Ścisłe centrum. Kupiłam opcję ze śniadaniami, którego nie było, o czy nie poinformowano nas. Problemy z przechowanie bagażu ostatecznie po prośbach - przechowano je. Fatalny stan łazienki, bardzo zimo w pokoju. Brak sprzętu o którym była mowa kiedy rezerwowałam pobyt- wf, tv, suszarka. Niestety poinformowano nas że tv się zepsuł.
- Vadym (3/5): -
- Martin (2/5): -
- Dermaku (1/5): 1 - Location Room and toilet, haa not cold water
- Michael (1/5): Einzig Posetive es liegt zentral mitten in Wien erst ab in die Tonne ! - Überhaupt Nix da wir Frühstück gebucht hatten gab es keines Heizung hat nicht funktioniert Frechheit das ganze !!!
Nie wieder Nichts !!! Katastrophe von vorne bis hinten !!
Bessere Absteige ! Heizung im März 2026 nicht funktioniert 😢ganze Nacht gefroren !!!
- Donatella (1/5): Dürftig - Die Lage Die Kommunikation und die Ausstattung
- Wolfgang (3/5): - Location. Room looked clean Cold. Heating switched of. Towels like wood boards. No soap.
Mattress worn out.
- Franziska (6/5): - Sauber, aber sehr einfach und die Einrichtung ist veraltet
- Xabier (7/5): Genial calidad precio ubicación - Se veía un poco viejo pero por el precio y la ubicación un perfect. Habitación súper grande El baño era algo raro, tenía la ducha en la habitación como si fuera un armario y el retrete fuera en una sala con la ventana abierta que hacía que se te congelase el culo
- Denise (5/5): -
- Christine (3/5): -
- Adel (4/5): -
- Erich (1/5): Unterkunft sehr schlecht, Frühstück gut - Das Frühstück war das beste von allem, das haben wir in einem kleinen Kaffee um die Ecke bekommen,
Mann konnte wählen zwischen einem Pikanten oder süßem Frühstück das war echt gut. Das Zimmer war alt und abgenutzt. Bei den Fenster hat es hereingezogen wie in einem Vogelhaus.
Die Lampen waren fast alle defekt. W Lan funktionierte nicht. Fernseher war keiner im Zimmer es hingen nur die Kabel raus.
Wenn du auf dem WC warst und spülen wolltest spülte es nicht alles weg, man musste dann wieder 15 Minuten warten das sich der Spülkasten gefüllt hat. Dusche fehlte der Knopf für Heißwasser, und es kam nur lauwarmes Wasser
- Dominik (1/5): -
- Flora (7/5): - location, the bathroom was very beutiful there was no hot water in the shower
- Anna (1/5): -
- Galli (1/5): -
- Emre Aydınnn (1/5): Herşey berbat.sakın gitmeyin.. - Hiçbir şeyi sevmedik..Kaloriferler hep kapalı.Butun gece çok üşüdùk.Soğuktan uyuyamadik.Kizim hasta oldu.Temizlik çok kötü.Tuvalette sabun yok.Banyoda şampuan yok.duvarlar çok ince herkesin sesi geliyor. Hiçbir şeyi sevmedik..Sakin gitmeyin..
- Marek (1/5): - Lokalita Byla tu zima, nefunguje topení, majitel raději nezvedá telefon, recepce žádná, snídaně 3 chleby a 1 lžíce marmelády, voda neteče teplá, takže se neomyjete...
- Catherine (2/5): -
- Jürgen (3/5): kein zweitescmal - die zentrale Lage die Ausstattung-
- Rimma (1/5): - Месторасположение Всё
- Eberhard (3/5): - Lage gut Beleuchtung, Tv defekt
- Christa (3/5): - sehr gute Lage, Bemühen des Rezeptionisten, zu helfen eiskaltes Zimmer in der Nacht, kein Warmwasser, eher verwahrloste Einrichtung, statt Fernseher lose Kabel aus der Wand
- ARINA (8/5): -
- Tristan (6/5): -
- Ingo (2/5): ungemütlich kein einziger Becher vorhanden oder zu finden - es war wie in den 1950-er Jahren
- Kersten (5/5): -
- Vanest (1/5): -
- Stefan (4/5): -
- Lukasz (4/5): lepiej znaleźć coś innego - lokalizacja trochę nas wykiwano ze śniadaniem. Mieliśmy wykupione przez booking. Dostaliśmy informację, że śniadanie jest oferowane za dodatkowe 15 Euro. Na nasze pytanie, że jest już wykupione przez booking, więc dlaczego mamy płacić, nie było żadnej odpowiedzi i rano nie było ani nikogo, ani śniadania... trochę nieprofesjonalnie. Ogólnie taki trochę Januszex hotel, na czym mogą na tym oszczędzają.
- Kristi Anna (4/5): -
- Carla (1/5): So horrible that I left after one night and was refused any refund because I had the keys with me. - Not a thing. It was a disaster: no heat, tepid water, hairs in the shower, no utensils—not even a paper cup. No way to connect with someone to help except by phone where I was asked to send an email which I did. It was almost as if I was trying to give feedback to two totally different entities that were disconnected from each other.
- sigrid (1/5): - die Lage war für meine Zwecke ideal. Die Pension ist in einem sehr schönen Altbauhaus Das Zimmer (und die gesamte Wohnung) ist sehr heruntergekommen und ungepflegt. Licht über dem Waschbecken und Nachtischlampe haben nicht funktioniert, sowie das Rollo. Das Zimmer ist sehr schäbig und abgewohnt - man merkt, dass hier nichts investiert bzw. gepflegt wird. Der Balkon, der mir zum Rauchen angeboten wurde, war voll mit Müllsäcken und Putzutensilien. Schade, die Wohnung hätte nämlich Potential, wenn man mehr Pflege und liebevolleres Gestalten investieren würde.
- Belkyal (1/5): Désastre - Rien Le personnel ne répond pas au téléphone
Je suis arrivé et il n'y avait personne là nuit a 22
J'ai été obligé d'attendre dans la rue avec mon enfant de 5ans a 1°.
J'ai pas trouvé de code wifi ......
- İbrahim (8/5): -
- Tibor (9/5): -
- Hermann (7/5): Sehr gemütliches Bett. - Super Lage Klo im Zimmer wäre gut.
- Kelemen (1/5): Nem ajánlanám senkinek! - Semmi Nem volt melegvíz és nagyon nagyon hideg volt a szobában
- Kelemen (3/5): -
- Boryana (1/5): That is a absolute no-go situation - in the center of one of the top cities in Europe you pay 100euro per night for a pl - The location. There was no heating. The room hat no more than 15 Grad C - for November in Vienna it is absolutely not acceptable. There was no running water in the apartment.
- Ziak (1/5): Wegen des Nichtheizens im Winter nicht empfehlenswert. - Kein Frühstück Trotz Kälteeinbruch wurde das Zimmer nicht geheizt.Wege
- Herbert (2/5): - Die Toiletten waren extrem kalt
- Evelyn (1/5): Das geht nicht - Nichts Alles
- Catherine (1/5): -
- Harald (4/5): - Fruestueck in externem Cafe - oeffnete erst spaet. Daher nichrt benutzen koennen
- Waldemar (7/5): -
- Nina (3/5): - Es gab kein warmes Wasser, ist sehr altbacken und wirk schon sehr abgenutzt und als
- HERIHARIJAONA (4/5): -
- Stefan (6/5): -
- Stanislav (8/5): -
- Serkan (7/5): -
- Mey Sam (2/5): - 👎👎ne prenez pas cette établissement,
Il y avait meme pas du savon pour se laver la main. Toilette publique sale.
Dont reseve 👎👎
- מחמד (10/5): -
- Marian (3/5): Катастрофа - Нищо Всичко
- Christian (9/5): -
- Violeta (2/5): Disappointing. I was cold and felt like the people didn't care when I asked for expected stuff. - The location is great. Missing from the general description of the place: toiletries (not even hand soap!), heating with control from the room, front desk, and cleaning! Toilet was dirty for 3 days! Also, the WIFI password was wrong.
- Mona (8/5): -
- Laurie (1/5): Poor hygiene and poor customer service. - Shower and wash basin in room were visibly unclean, with hairs present in both. I was so disgusted that I was unable to use the shower. The hotel did not reply to my subsequent complaint by email and failed to offer any compensation when I called them.
- Hermann (4/5): Lage allein ist nicht alles - Lage Kleines Zimmer. Durchgelegene Matratze
- Siegfried (4/5): Zentrale Lage, renovierungsbedürftig - Die Lage ist sehr gut/sehr zentral; es ist auch sehr ruhig. Cafés, Fußgängerzone, Museumsquartier, usw. um die Ecke. Westbahnhof geht fußläufig. Die Ansprechperson war sehr bemüht und freundlich und ist auch gleich gekommen. Die Zimmer sind ziemlich abgewohnt; Duschkabine war im Raum, Toilette im Gemeinschaftsbereich. Verdunkelung war nicht möglich, weil Vorhänge fehlten und die Jalousien defekt waren. Teppiche, Einrichtung, usw. sind wirklich alt und abgewohnt. Es bräuchte einfach eine Renovierung. Und irgendwie war's ein bisserl lieblos.
- Ivan (1/5): Paid 86 euros, asked to reschedule 1 month prior, they denied - Nothing Everything
- Anton (8/5): -
- bešić (8/5): - Svidjelo nam se sto je bilo sve cisto i uredno. Kupaona i wc jako cisti. Osoba za kontakt je bila vrlo ljubazna i susretljiva Frizider je bio neupotrebljiv jer je jako prljav. Zidovi prostorije jako prljavi. Namjestaj jako star i ostavlja los dojam.
- Valerio (9/5): -
- Basiladze (6/5): - Хозяин добрый и отзывчивый. Радует что находится в центре города. Очень красивый подъезд и лифт.
Вкусный завтрак
Комната средняя постель чистый. В доме нет не кондиционера не вентилятора ночью очень жарко. повезло что заселились в дождливую погоду. Душ и обстановка комнаты не соответствует фото на сайте
В ванной сломанный душ также не работает слив в душевую. В ванной антисанитария В душ не советую без тапочках заходить. Холодильник грязный и не возможно что нибудь там хранить.
Комната средняя
Тумбочки подоконники и над кроватью пильно
Розетки сломанный
- Jan (2/5): No more. - Only positive thing was the location. The rest was terible. Ferniture was probably bought at the flea market, towels were very worn, no soap provided.
- Carlo (6/5): Pleasant - Central location No soap, no shampoo, no trash bin, no hair drier, no ironing set, no extra blanket. The room was very small and humid. Ensuite bathroom was ok, but shower was clogged. Bed was not a bed, but a sofa bed, very unconformable.
- Andrea (1/5): Horrible - Walkable from train station, main attractions, shopping and restaurants. This was a bad experience from the beginning. There is no staff onsite. Don’t arrive early you will be waiting in the hall. We asked and paid for a private bathroom. Our bathroom was in the hall and used by others. No soap in bathroom, shared fridge that was disgusting with rotting & moldy food in it. It didn’t feel safe, this isn’t a hotel & the doors and locks are not safe.
The bedding was clean and bed comfortable. We booked this because everything else was booked out in walking distance. I regret it and should have stayed farther out and bought a tram pass.
- Verified traveler (8/5): - Historisches Gebäude in unmittelbarer Nähe von Mariahilf - Lage ausgezeichnet, Transport zum Zentrum in kurzer Entfernung von der Pension, Fahrtzeit ein paar Minuten. Das Zimmer war lang, schmal und dunkel, der Hauptnachteil war die Toilette außerhalb des Zimmers im Flur.
- Victoria (7/5): Good -
- Eugene (1/5): Awful. Go elsewhere. - T It took two hours to check in because there was no one there. There was never anyone there. You’re on your own. The bathroom is shared like a hostel. The WiFi password doesn’t work. This is worse than a dorm. Stay anywhere else.
- Ami (1/5): Bad - Nothing Everything
- Leeza (3/5): Will never stay again not recommend this hotel. - The property was not as described We had to walk down a shared hallway to get to the bathroom. The building was old and the rom was cold.
- Bruce (1/5): Bad - Nothing I was given a written promise of a 450-euro refund to be paid on December 31, 2024, or shortly thereafter. As of February 25, 2025, the refund due me has not been received and there has been no response to my e-mail inquiries.
It was not apparent to me when I booked that there was no water closet in the room.
- Theodore (8/5): Very good -
- Johny (1/5): Really BAD Service ever! - I never like this place! They rejected me to do check-in because they wanted to celebrate new year eve. They said that they could do check-in at 2 am. Are you kidding me???
I called them, and they said really easy; "you can cancel it if you don't like."
To all people who wanna book a place here, please don't do it. Never do it! Make them understand that services are important. Make them learn that making money is not easy in europe.
- Joshua (4/5): Needs improvement - Location The room was not clean, used tissues on the floor by the right hand night stand, the radiator in bathroom was thick with dust. While it didn’t say they offered soap in 48 years of travel this was the first room that didn’t have soap. The staff was friendly but somehow communication was poor.
- Parviz (3/5): Poor - The location is great. No matter you came to Vienna for business, as a toirist or just for shopping, the accommodation is located just in the right place for all that. Maria hilfer strasse (one of the biggest shopping places in Vienna), Museums quartier and Hofburg are all in 3 to 10 minutes walking distance from the hotel. If you decided to stay in pension reimer, make sure you ask about wi-fi password upon arrival and before the welcoming staff leaves. Otherwise you are in trouble with wifi. The password in the room's welcome brochure is outdated, there is no functional front desk (closed 7/24) and no cleaning staff attending until you check out.
Furniture in rooms seems to be from the last century, rooms are cold in winter period.
- Turki (3/5): low cost, but only location nothing more so don't raise your expectations - location only, bed , bathroom , furniture was old, the heater was not working
- Reinaldo (6/5): Not a really nice experience - Location Private bathroom is not private, the toilet is shared.
I needed to call the receptionist nobody was there or available
I sent several emails I didn't receive any feedback.
The hot water in the shower was not working, winter taking the shower with cold water
The blinds were broken, people outside could see me inside of the room.
Old place.
- Benjamin (1/5): Bad -
- Lusine (1/5): Its too expensive for very bad facilities - Just location No heating
No soap
Not comfortable beds
Very old furniture
Veryyyyy cold
- Moana (2/5): - Die Beschreibung bei Expedia ist irreführend. Eigens Bad heißt nur Waschbecken und Dusche mitten im Zimmer. Toilette ist separat. Alles lieblos und in die Jahre gekommen. Sieht aus wie bei Oma und riecht auch so. Gruppenbad nicht mal geputzt. Ohrstäbchen samst spinnenweben liegen da rum. Fenster undicht,Heizung ging nicht richtig an und es war sehr kalt und super hellhörig. Hätte nicht gedacht, dass sowas heutzutage noch angeboten wird. Das Frühstück ist ein Witz, zwei Scheiben Brot und Käse sowie ein Ei, welches man im Café nebenan durch einen Coupon erhält. Da einzige gute an der Unterkunft ist die Lage. Ansonsten hatte ich selbst in einem Hostel mehr Sauberkeit und Komfort. Ganz schreckliche Unterkunft für das Geld! Nie wieder!!!
- Peter (2/5): Freezing cold room - We had to call the guy when we arrived at the hotel and had to wait 15 minutes for him to arrive, we then came into the hotelroom which was freezing and called the guy again to tell that the heater doesn't work which he said he would fix.
We then came home late hoping for at warm room, which was not the case and has to fall asleep with all our clothes on under 3 blankets as we froze all night.
- Reni (6/5): Pleasant -
- Peter (6/5): - The property is is a great location being walkable to Musuems Quarter and other attractions in the city. The room itself was a very good size and had plenty of storage space. However we were told it would have a private bathroom which meant a private shower (with a shower curtain that didn't close fully) and sink. The toilet was a shared toilet in the hall. The room itself was shabby. There were also no glasses for drinking in the room. When booking we were told it would include breakfast which it didn't.
- Waldemar275 (6/5): Pleasant - Location is amazing bed was single and very old matrace
- Leigh (6/5): Few facilities but good location - The location. Close enough to walk to museums and galleries.Great local cafes and bars and shops. Room was very basic but a good size. No one in the building or available. I couldn't get hold of anyone to ask about the WiFi so not available. No soap or shampoo or water or drinks available. The toilet was a little far from the room.
- Ilya (8/5): Very good -
- Maja (7/5): Good - Acceptable accomodation near center (great location) but don't expect anything more than that Old rooms, damaged carpet but clean sheets.
- Julia (10/5): Exceptional -
- Monika (1/5): Stay away! - Good location, walking distance to main attractions and public transport Old and dated decor, damaged/broken facilities. No fan, no Aircon , shared toilet, dirty carpets. Very spooky/unwelcoming staircase. Lots of road works in the area and one happened to be just outside our window. Be prepared for a noisy early morning. Dodgy electric sockets that made my mobile charger super hot... Waiting fire hazard! It is NOT a hotel as falsely advertised! And it certainly hasn't got a carpark! You have to use a public garage for €36 a day! I have never expected this low standard in one of the greatest cities in Europe. Shame on you!
- Shlomo (7/5): Good - best location ,kindness owner that agree to let us early check in wifi didnt work at the room only in the coridor
Very old furniture and equipment
breakfast less than standart and small
- Jana (5/5): Passable - The location Is great. Price quality ratio is very good. I asked the owner about the WiFi password because the provided one did not work. Unfortunately no answer arrived. On the other hand I was strictly asked for the regulation about the keys and so which I understand but I also expect the cooperation.
- Regan (2/5): Horrible staff, horrible bed, misleading ad but good location. Not worth it!! - Great location, I went to participate in the euro games and wanted to be near to a gay friendly area. I found there were a few clubs around and it was near a big shopping district. Found everything was in reach. I had a nightmare moment on the last day where i accidentally underbooked the hotel and they thankfully were able to let me stay another night which i have to give them credit for. That's kind of where the goodness ends. Id like to preface this by saying I'm the type of person who says "I don't really care where I stay once its not too far from the city center and they have a private bedroom". Luxury really doesn't matter to me and I have very low expectations for places I stay on holiday. And STILL this place almost ruined my holiday.
The staff were at best not present at all and at worst straight up rude or dismissive. They never seemed okay with me asking for anything, they never asked if I was okay with anything, there was no room cleaning or anything of that nature. The reception has no one at it 90 percent of the time. You can ring the guy who owns the place and I believe lives nearby but he hates hearing from you and always walks around with airpods in and acts like he always has someplace better to be than showing you to your room or sorting out an issue you had. Treats you like youre stupid when you can't figure things out.
The "hotel" is basically a few apartments the guys obviously bought and rents out like it's a hotel. He splits the apartment into different rooms and charges for those rooms. Maybe it's just me but from the ad I assumed it was going to be your typical hotel with a reception staffed and a lobby area and key carded rooms etc. Not the case. You have to fumble your way around until you find the reception on the 3rd floor of a random apartment building and then you get given some keys and told to go about your day.
Not a major issue for me personally but the hotel WiFi just wouldn't connect. Again maybe it does but staff weren't around to help
Bed was like a rock. There was a whole blanket underneath the mattress that made it slide off the frame the first night while I was asleep. They gave one pillow and it was so airy and thin it basically felt like there was nothing underneath my head unless I folded it in half and slept that way which was also uncomfortable.
- Hasan-ali (10/5): Exceptional -
- Zoltan (8/5): Very good -
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