Guest House La Grancontessa

Location: 17 Via Fiume, Florence, it

Star Rating: 8.7 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Electric bicycle charging station
• Parking
• Non-smoking rooms
• Air conditioning
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Non-smoking throughout
• Private check-in/check-out
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Key access
• Food delivered to guest room
• Process in place to check health of guests
• Television in common areas
• Free wired internet
• Self parking (surcharge)
• Internet access
• Housekeeping on request
• Garage
• Electric bicycle charging station

Rooms Available

• Double or Twin Room

  Featuring free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This twin/double room has air conditioning, flat-screen TV, city views, as well as wine/champagne for guests.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Linen
  • Toilet paper
  • Wine or champagne
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation

• Deluxe Queen Room

  The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bidet. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Linen
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Andrea (9/5): - Posizione, vicino stazione e al centro, pulizia
• 勇 (10/5): -
• Silvia Helena (10/5): -
• Aneta (10/5): - Pokoj byl bardzo duzy, prysznic w lazience takze, wygodne lózko. W pokoju byl czajnik elektryczny i zestaw do zaparzenia herbaty. Ponad to kawa z rana za darmo i kacik, gdzie mozna bylo sobie odgrzac kanapke i zjesc na przygotowanych talerzach. Personel bardzo pomocny. Winda w budynku. I pomimo, ze hotel jest w cenyrum, blisko dworca kolejowego, bylo naprawde cicho i spokojnie. POLECAM tu pobyt!
• Tsai (6/5): 以這個價位設備稍嫌不足 - 離車站非常近，不用趕火車 淋浴空間積水，最後溢出地板
• Molly (9/5): Excellent customer service - The staff were so friendly and helpful! Easy check in, room was a good size and clean. Bed fairly comfortable. They had coffee and cookies in the morning. It was very refreshing after we had bad lodging in Venice. We’re able to store our luggage after check out. Close to train station. Didn’t find anything we didn’t like. It’s a great place.
• Bishop (8/5): - Great location near stazione. Good size room.
• MARCELLO (9/5): Hotel bem localizado, perto da estação de trem Santa Maria Novella. - Hotel bem localizado, perto da estação de trem Santa Maria Novella. Elevador muito antigo e pequeno.
• Gülse (10/5): - Her şey harikaydı. Konum çok merkezi, çalışanlar çok güleryüzlü, odam ise çok geniş ve ferahtı. Çok memnun kaldım. Kesinlikle tavsiye ederim.
• 嵐伶 (9/5): -
• Pedro Emmanuel (8/5): -
• Eva (7/5): Nähe Bahnhof,Zentrum schnell erreichbar - Sehr freundlicher Empfang und Verabschiedung Betten sehr bequem, Zimmer groß und sauber im Zeitraum unseres Aufenthalts war es leider laut, besonders im oberen Stock
• Javad (9/5): -
• Stefania (8/5): -
• Clarice (6/5): Uma acomodação razoável. - Cama A sujeira, banheiro muito pequeno.
• ÖZGE (10/5): - Oda muhteşemdi
• Serap (10/5): -
• Halah (7/5): Good woth some issues - The location The staff was super friendly The care of details The limited check in time we had to change our plan to check-in before 8 pm The air conditioner did not work in the last day The hot water is keep switching to cold during shower
• Mendes (9/5): - Vicinissimo al centro Personali gentilissimi Camera ampia
• mirko (10/5): - location, which was near the center, next to the train station, but very quite n/a
• Paulo (9/5): Ótima - Tudo perfeito Ar condicionado desligado por determinação municipal
• Cristina (7/5): -
• Maximilian (9/5): Hat für uns gut gepasst. - - Gutes Bett - liegt zentral - Kaffee am Morgen frei - liebes Personal - Gepäck konnte nach Checkout aufbewahrt werden - Tür quietschte - Duschwasser manchmal etwas kalt - der Aufzug ist an dem Tag kaputt gegangen, an dem wir angekommen sind
• Ricardo (10/5): Excelente - Espectácular ubicacion a 50 M de estación del tren y 2 cuadras del centro Muy amables Súper limpio .
• Andrei (10/5): -
• Ingrosso (4/5): - Senza acqua calda, neanche una bottiglia di acqua di benvenuto, angolo caffè rotto, posizione impossibile trovare parcheggio,
• Fuka (10/5): - Simple but enough Excellent guest house
• Grazia (9/5): -
• Mikee (8/5): It was enjoyable! - The location was very central. The room had sufficient space. The shower was spacious. Despite the daily cleaning, the counters and tables were not dusted.
• Merve (8/5): A Great Hotel to Stay In - The room is big enough, comfortable. Also I liked the interior design. The location is very close to main historical areas, the reception staff is kind and helpful. I think there's nothing that I didn't like.
• Nidhi (9/5): V comfortable stay in a good location and v sweet and helpful staff - V comfortable stat right next to the train station The staff - Nicole welcomed us with so much charm and was very helpful to explain how to go about the city It was perfect
• Carlos (10/5): Lado terminal , cómodo moderno y lindo el hotel - Ubicación lado terminal , cama cómoda , baño moderno y amplio . Personal amable . Todo maravilloso , lindo muy hermoso el hotel . Es dentro de un edificio piso 2 recepción y piso 3 habitaciones
• Fitim (10/5): Amazing, especially the receptionist was really friendly and helpful 🙏 -
• Kathryn (8/5): This is a great place to stay because of location, staff, & reasonable accommodations for the price. - I was traveling to Florence for a conference at Firenze Fiera and the location of this hotel could not have been more perfect for easy conference attendance, traveling from the airport via tram, and catching a train to Rome. It was also very central to a lot of other sights to see in Florence. The staff were very friendly and accommodating. The room size was more than adequate for what we needed. I wish the reception was open later than 8 PM because I needed ice for my sprained ankle but we were were rarely back early enough to be able to get ice for this reason.
• Anna (8/5): -
• Alexandra (10/5): - Posizione top , vicino a tutto. 5 Min dalla stazione. Nicole della reception super! ❤️ La stanza molto silenziosa e accogliente.
• Sara roma (9/5): - El trato fue maravilloso. Nos dieron facilidades con los horarios, el bebé y las necesidades teniendo una carrera en Florencia. Gracias chicas, sois un equipo estupendo!
• Ziya (10/5): -
• Irene (10/5): -
• Messiah (10/5): -
• Meng Hsun (10/5): - 位置很棒，服務人員很親切
• Leonardo (8/5): - Praticamente tutto. La porta d'accesso al piano è rumorosa quando sbatte. Dalla camera 4 si sente parecchio il via vai, tra ascensore e porta.
• Alicia (9/5): - Muy buen trato por pate del personal, muy amables . Habitacion amplia, cama comoda. Teniamos pequeña nevera y tambien hervidor de agua para hacer una infudion y cafetera. Balcon con mesa y sillas muy agradable . Bien ubicado cerca del centro y con tiendas y bares proximos . Tuvimos un problema con el agua caliente, pero respondieron rapidamente para solucionarlo
• Καραμάνη (8/5): - Το δωμάτιο ήταν άνετο και μοντέρνο. Το προσωπικό ήταν φανταστικό!!!! Η τοποθεσία εξαιρετική και όλα ήταν δίπλα με τα πόδια! Πέρασα εξαιρετικά στην Φλωρεντία! Είχε θόρυβο γενικά...και τις 2 ημέρες ξύπνησα από ομιλίες και πόρτες που χτυπάγανε. Επίσης είναι στο κέντρο, οπότε ακούγονται ο θόρυβος της πόλης. Το πρωινό ήταν εξαιρετικά μέτριο αλλά για την τιμή του οκ... Επίσης θα μπορούσε το μπάνιο να ήταν και πιο καθαρό.
• Tiago (8/5): - Quarto espaçoso, confortável e decorado com gosto. Bem localizado, junto à estação de comboios com ligação direta ao aeroporto e perto também do centro. Simpatia e disponibilidade dos funcionários! E disponibilidade para deixar as malas antes do check-in e após o check-out. O quarto apesar de espaçoso, tem apenas um roupeiro com 4 cabides, por conseguinte não tem muita arrumação para roupa e houve um problema a com o facto da água do banho estar fria em 2 dos 3 dias em que estivemos alojados.
• Fábio (9/5): -
• Danieli (10/5): - Espaço amplo, muito limpo e confortável! Ótima localização O pequeno refeitório nos serviu muito bem. Atendentes muito atenciosas Elevador bem antigo, com portas ruins de abrir
• Noemy (7/5): -
• Lucia (10/5): -
• Kevin (10/5): 民宿在火車站對面巷子裡，晚上很安靜、房間空間大、淨乾。 - 離中央市場近，可以走路去Da Nerbone吃早餐。 沒辦法寄放行李
• Av. Halil (1/5): -
• Oksana (10/5): -
• Alice (7/5): Un soggiorno piacevole! - Edificio storico e caratteristico, situato a pochi passi dalla stazione e a una decina di minuti dal centro. Nonostante la vicinanza con la stazione la zona è discretamente tranquilla. Nelle vicinanze tanti bar, supermercati e negozi di ogni genere, per cui lo abbiamo trovato molto comodo. Lo stile della camera da letto è perfettamente in sintonia con la città, mentre il bagno è molto moderno. Nel complesso ci siamo trovati bene, lo staff è stato davvero gentile e in particolare abbiamo apprezzato la possibilità di lasciare i bagagli custoditi sia prima del check-in, sia dopo il check-out. Le uniche note negative: le superfici in stanza erano leggermente impolverate e in bagno c’era un po’ odore di fognatura. Infine sarebbe stato utile trovare almeno una sedia e avremmo gradito un kit di cortesia.
• Chiara (6/5): - Molto comoda la vicinanza alla stazione Pulizia non soddisfacente, mobili con molta polvere, pulizia del bagno “quotidiana” molto approssimativa! posizione un po’ decentrata rispetto al cento.
• mrlaite2018 (10/5): -
• Zhamal (10/5): - Все понравилось, персонал, быстрые ответы, комната большая, все чисто красиво, местоположение отличное нет
• fabrizioxt660z (10/5): -
• Tonia (8/5): Camera accogliente e pulita. Staff gentilissimo in particolare Nicole, disponibile, cordiale e dolci - Camera accogliente e pulita. Staff gentilissimo in particolare Nicole, disponibile, cordiale e dolcissima. Struttura localizzata in un’ottima posizione , a pochi minuti dalla stazione e a dieci minuti dal centro. Lo consiglio vivamente.
• Yael (9/5): - Very pleased, beautiful accommodation and great location. Clean and comfortable
• Monica (10/5): -
• M (10/5): - La Cordialità
• ZAKARIA (10/5): - The room and the location and the staff very helpful n/A
• Vittorio (8/5): - Letti comodi, bagni puliti, possibili di scegliere più cuscini, zero plastica
• Ana Cecilia (8/5): -
• Giancarlo (10/5): -
• Mario (9/5): - La camera É molto semplice, lo staff molto gentile e pronto ad accogliere ogni tua richiesta
• sandy (10/5): 很棒的住宿體驗很方便，接待人員很親切 - 離車站近 火車站附近聲音較吵雜
• Guerrero (9/5): -
• Barbara (10/5): -
• Kesselring (8/5): Ótimo custo benefício!! - Tudo muito limpo e organizado! Funcionários extremamente gentis, com destaque especial para a Nicole, que foi excelente no atendimento. O cafezinho oferecido como cortesia é um diferencial muito agradável. Além disso, a localização é ótima, bem pertinho da estação! Conseguia ouvir o som das portas do outros quartos abrindo e fechando, principalmente de manhã! Mas nada que incomodasse tanto.
• Ahmet (10/5): - Tren istasyonu ve merkeze yakınlığı çok güzel
• Bingöl (10/5): -
• Jill (10/5): Perfect! - Friendly and helpful staff, great location and facilities. Nothing
• Carol (10/5): A relaxing stay at La Gran Contessa with excellent service - The location was about 1.5 blocks from the Santa Maria della Novella station. Two grocery stores and a variety of restaurants were nearby. The room was spacious with a king-size bed and very comfortable. I loved the decor, huge windows with shutters, mini refrigerator, teapot, closet, tv, walk-in shower, bidet, bathroom. In the entry corridor, there was an area for making espresso coffee, plates, stainless steel silverware and mugs. (no plastic) Security inside the room, entry room with other rooms, and the rod iron gate into the hotel complex was secure. There were other hotels on different floors. The look was vintage with a caged elevator that went from the ground level to the above floors. For check in at the La Gran Contessa, I went to the second floor. The elevator was spacious to hold several people and suitcases. One has to remember to close the wood doors within the elevator before going up and down. When exiting the elevator, one has to shut the doors or else the elevator wouldn't operate. All the reception staff were exceptionally helpful and knowledgeable about the area. I enjoyed chatting with them because I learned more about Florence and the surrounding area. Sundani welcomed me on the first day and showed me how to use the keys, Nicola gave me some great tips to museums that locals would see. Abby called the taxi to the airport and even helped me with my suitcase to the car. There is a room to store one's luggage before checking in and after checking out. I could communicate with the staff using WhatsApp besides email before I arrived in Florence. The wifi. I had trouble connecting using the password that was listed in the room. However, I went downstairs to the reception desk and we found a solution. I used another password in their area which worked in my room on the level above.
• alessandro (10/5): -
• Tobias (1/5): Mal servicio al cliente - Nada Muy mal servicio al cliente
• Insignares (9/5): - J'ai beaucoup aimé la practicitè de sa localisation â coté de la gare et près du centre historique. Très prropre et bien decoré Personnel três aimable.. Ríen à signaler
• Rolf Dieter (9/5): -
• Panagiotis (9/5): Ήταν ένα πολύ όμορφο γραφικό κατάλυμα με πολύ καλές παροχές και τοποθεσία - Η τοποθεσία ήταν καταπληκτική Θα ήθελα να αλλάξουν τις πετσέτες ίσως καθημερινά χωρίς χρέωση
• chien hsiu (10/5): 除了有點噪音外，很滿意。 - 櫃臺人員很友好，位置優越。
• ALESSIA (9/5): -
• zeynep (10/5): -
• Gustavo (9/5): Volveríamos sin dudas - La atención fue perfecta, la ubicación excelente, súper limpio, todos la gente que trabaja en el hotel atenta y dispuesta a ayudar. Tienen café de máquina de cortesía en los pasillos, alguna fruta y unas galletas. Altamente recomendable Nada todo estuvo perfecto
• John (7/5): happy with the stay - Very friendly staff, great location and easy check in and out. Coming from the USA we're not used to the small twin beds but that just us.
• Moira (9/5): - Staff molto gentile e accogliente, posizione comoda e vicino al centro, camera confortevole e con tutti i servizi necessari. Ottimo soggiorno.
• maria (9/5): -
• Brett (10/5): -
• Hou Tung (5/5): -
• TATIANA (9/5): Спасибо за гостеприимство! Были рады остановиться у вас. - Прекрасные сотрудники на ресепшен, отличная локация в самом центре – до всех достопримечательностей можно дойти быстро пешком. Чай/кофе/вода/печеньки
• Leonardo (9/5): Il personale, in particolare la ragazza della reception, gentili, accoglienti eprofeddionali - Colazione essenziale Arricchirei la colazione
• Debbie (9/5): Great ! - Nice and clean rooms The host and receptionist were very helpful to address my questions and concerns. The hotel was near and accessible to the main attractions. The room was near the road, so I could hear the traffic at night. But the host was very kind to help me change to a room which was quieter.
• Lina (10/5): -
• Gladys Beatriz (10/5): Hermosa estadía en Florencia - Cumple con todo lo informado, es igual que en más fotos, está a pocos metros de la estación de SMN y a 10 / 15 minutos a pie de las principales atracciones. Limpieza impecable y super amplia la habitación H, tiene un balconcito. Super recomendable!
• Gian Marco (7/5): -
• Alessandra (10/5): -
• Berna (10/5): -
• Jonada (9/5): -
• STEFANIA (8/5): -
• Волочій (10/5): -
• isabella (9/5): -

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