casa hostal las palmeras

Location: Guatapé-San Rafael carrera 26 NO 31 - 46, Guatapé, co

Star Rating: 8.8 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 01:00 PM

Amenities & Facilities

• Family rooms
• Tour desk
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Shared kitchen
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Process in place to check health of guests
• Access to health care professionals
• Television in common areas
• Free wired internet
• Water park access (surcharge)
• Internet access

Rooms Available

• Family Quadruple Room

  2 Twin Beds OR 2 Twin Bunk Beds

  Internet - Free WiFi 50+ Mbps

  Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)

• Economy Room

  2 Twin Beds

  Internet - Free WiFi 50+ Mbps

  Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)

• Budget Double Room

  The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Private bathroom
  • Clothes rack
  • Toilet paper
  • Trash cans

• Classic Quadruple Room

  The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Clothes rack
  • Toilet paper
  • Trash cans

• Classic Quadruple Room

  The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Private bathroom
  • Clothes rack
  • Toilet paper
  • Trash cans

• Family Cabin on Boat

  The unit offers 3 beds.

  Max Occupancy: 5 (4 Adults)

  • Clothes rack
  • Toilet paper
  • Trash cans

• Basic Triple Room

  The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Clothes rack
  • Toilet paper
  • Trash cans

• Triple Room

  The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Private bathroom
  • Clothes rack
  • Toilet paper
  • Trash cans

Guest Reviews

• Mads (4/5): Filled with bugs - The staff is really nice The room was filled with cockroaches we told the staff and they gave us another room but there were still bugs everywhere also in the mattress!
• MOISSL (9/5): -
• Germain (10/5): -
• Natalia (7/5): Recomendable para una estancia corta - Para una noche está bien y la ubicación es buena, cerca de todo pero sin ruidos externos. Se oía roncar al señor de la habitación de al lado, nos tuvimos que cambiar a otra habitación. La ropa de cama tenía mucho polvo y algunos pelos.
• Solano Sanguino (10/5): -
• diana (10/5): -
• Carolina (9/5): -
• Danielle (10/5): Great location lovely stay - Great location. Lovely rooms with clean towels and bedding, very simple but was nice. The kitchen is really well equipped and clean. Has a fridge, oven, stove, pots, pans, chopping boards etc. The host was very nice too. Nothing wrong just a note - it was quite cold at night! There are thin blankets provided but just bring extra layers :)
• carlosmurcia11 (8/5): -
• KRISTINA (10/5): - Warm, genuine hospitality
• luis fernando (10/5): - Ubicación central acceso a restaurantes y supermercados todo muy limpio ambiente agradable
• Antoine (10/5): - Très bien placé, calme et confortable. Personnel adorable
• Gaël (10/5): -
• Perle (10/5): Amazing value for money, would recommend! - Lovely small hotel, owner is very friendly and available to help. We had hot water showers, comfy beds, very clean and very well priced. Great value for money, would stay again! N/A
• ceciliaclopez (8/5): Limpio y funcional, todo bien - Todo muy bien, limpio y cómodo. Es un lugar modesto, pero muy acorde al costo de la estancia. La ubicación es excelente: a pocos minutos caminando desde la terminal de buses, la plaza principal, y el malecón. El baño compartido era pequeño pero funcional, y sobretodo aprecio que la ducha caliente funcionara perfecto. El lugar no tiene personal de recepción permanente, pero se contacta a la administradora por Whatsapp para lo que sea necesario, y ella fue muy amable en todo momento. Se podría mejorar la comodidad poniendo un espejo en la habitación, algunos estantes y/o soportes para colgar abrigos o las toallas, una mesita de noche, etc. Y al no tener recepción permanente, pues algunas dudas hay que resolverlas por uno mismo.
• GARCIA (7/5): - Le prix raisonnable La literie pas confortable , la cuisine peut équipée : 1 seul verre etc. Chambre très petite sans rangement
• carlos andres (1/5): - Nada porque no nos pudimos hospedar. Que avisamos que llegábamos después de media noche y nos dijeron que no había problema que allá nos abrían y llegamos y nunca nos abrieron ni contestaron el celular, aparte no devolvieron el dinero que se había anticipado, prácticamente nos robaron.
• Pauline (10/5): - Petit hostel super propre, calme et confortable ! Nous avons dormi à 4 dans une chambre : un poil petit pour un long séjour, mais très bien pour quelques jours. Idéalement situé dans Guatapé.
• Gómez (9/5): - La persona que nos atendió fue muy paciente y muy amable. Recomendado.
• Cindy (10/5): Great time in Guatape - Everything was perfect! Aura is amazing — warm, kind, and incredibly welcoming. She made us feel at home from the moment we arrived and even recommended great local spots. The property is spotless, very comfortable, and perfectly located. The value for money is unbeatable. There’s even a kitchen available, which we didn’t use, but it’s great to have the option. Truly the best place to stay in the area! The rooms could benefit from a small desk and a mirror, but overall, they’re still really good.
• BismarckG (10/5): My trip experience. - Everything is clean, a good staff, near to Malecón, 10 minutes to Peñol Stone, you can cook, have a washing machine and freezer too. In the kitchen it smells like black water, you don't have parking and need to pay for that in another place.
• Noémie (8/5): - Really cheap hostel, well located. The staff is nice and friendly. Good place for a pit stop. No isolation.
• Nicole (9/5): Superb -
• Narelle (9/5): Great location and value for money - Great location, lovely owner. Room was as described, share kitchen. Great hot shower.
• Ricardo (9/5): Superb -
• Richard (9/5): Superb - Very basic but cheap, clean and comfortable accommodation. Lovely genuine owners.
• Rico (9/5): Superb -
• Tiffany (8/5): Was a lovely place but was let down by the guests that arrived at 3am - It’s was a great accommodation,close to everything you’ll need and want to do, the staff are lovely. We were the only ones in the whole accommodation when we went to sleep and was woken up by a big group of people at 3am, they were laughing and talking to the top of their voices and did that for a couple of hours, we found them very rude, then when we got up in the morning we went to use the kitchen and one of the women that came in at 3am came out of her room and said we weee making to much noise, even though we were in the kitchen 5 minutes. We found them to be very rude but it wasn’t a reflexion of the place, just the people that arrived at 3am.
• Eileen (8/5): Very good - Nice patrons. Good location. Only 1 shared bathroom.
• Charlotte (9/5): Superb -
• Lindsay (8/5): Pleasant and comfortable stay - The hosts are super kind, welcoming and chatty. The location is pretty good too. They had a nice equipped kitchen for us to use and beds were comfortable. Good value for money. Rooms were very tight. The double room shouldn't have the single bed in it as there is very little room to put bags and move around. The whole place seemed very clean but we spotted a small cockroach in the kitchen worktop and the cupboard with dishes had a lot of mould and dishes were dirty/dusty.
• Marco (10/5): Exceptional -
• Antoine (8/5): Very good - Well situated, easy walking distance from the center and the neighbourhood feels more local. The room was clean and comfortable but really small. We stayed one night and it was great but would have been cramped for a longer stay. Our hostess was amazingly helpful and welcoming. The kitchen spotless and functional. Altogether great value for money!!
• Yina (10/5): Exceptional -
• Michael (10/5): Exceptional -
• Louisa (10/5): We extended since it was great value for money and had all we needed :) - Clean, great location, lovely staff (owner? lives nearby, not at property), everything we needed! Good hot shower. Just suggestions - add a hook or 2 in the bathroom and a mirror in the room :) Helps reduce wait time for bathroom - even though I was only waiting for my sister haha
• Eliana (6/5): Pleasant -
• Cassandra (10/5): Exceptional - Very comfortable, well-located place, with a full kitchen, and a very kind owner!
• Felipe (9/5): Superb -
• Steven (8/5): Convenient, clean, quiet and basic. - The host is kind and warm and joyous. There happened to be lots of great people who came through which added to the experience. The location is quiet but convenient. There was nowhere to hang or put anything in the room, and no desk. Perhaps this was my fault in not looking beforehand or paying attention.
• Stefan (10/5): Perfect for a stay in Guatapé - Lovely owner who does everything to make you feel at home. Its at a good location and theres a kitchen and laundry service Nothing at all
• Jessica (9/5): Small clean place in a quiet neighborhood 5mins from town center - This place was a 5 minute stroll from the center of town, in a safe neighborhood close to the water. The neighborhood is walkable and nice and quiet in the evenings. It was clean and we were able to get our laundry done here for a reasonable fee. Very convenient. They only have four rooms so the space was calm and quiet. The kitchen was clean and had everything you'd need. There was only one shared bathroom (that was also the shower) for 4 rooms with lots of beds. In the morning there could be a long wait to your the washroom if people many were showering and getting ready for the day.
• Nathan (10/5): Exceptional - Excellent value for money. Super clean, friendly and helpful staff, good central location.
• Leah (10/5): good value in a great location - It was super clean and a fantastic location. Would highly recommend great value for money and lovely and quiet in the mornings. nothing
• Nuria (9/5): nice place!! - Great location !!
• Jose (10/5): Exceptional -
• Ashim (7/5): Good - Nice place, good location. Clean and comfortable rooms. Staff was nice. Great price. Room was right next to street and the window is just wooden shutters so I could hear everything happening outside at night and was difficult to sleep. Also the front desk was usually empty and I had to wait about 15 minutes for somebody to let me into the hostel when checking in.
• Annette (10/5): Exceptional -
• Nathaniel (7/5): Great value - The location is really good and close to everything, the owner was really helpful when we had problems with getting the shower hot, which was due to an electrical fault We had the room with a private bathroom which was a little cramped, noisy and unfortunately has no window making it stuffy and uncomfortable, the beds are also quite hard
• Lisa (10/5): un lugar muy amable! - Great stay, great owner who updated me in a bigger room. Really clean, cozy and great location. Would definitely go back!
• Lucas (10/5): Fantastic stay! - Clean and comfortable and in a great central location that was still quiet. The staff was super friendly.

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