Relais Twelve B&B
Location: Via Faenza 12 Nero, Florence, it
Star Rating: 8.7 Stars
Property Type: Guest houses
About this Property
Central Location in Florence
Relais Twelve, centrally located in Florence, offers free WiFi throughout the property. Just 400 meters from the Santa Maria del Fiore Cathedral, our hotel provides easy access to the city's main attractions.
Elegantly Renovated Rooms
Experience luxury in our newly renovated rooms featuring Baroque decor, air conditioning, and flat-screen TVs. Each room boasts a private bathroom with complimentary toiletries, ensuring a comfortable stay for our guests.
Culinary Delights and Convenience
Indulge in local specialties and traditional Italian dishes at the nearby cafes and restaurants. Start your day with breakfast at a partner café located just 50 meters away, adding convenience to your stay.
Book your stay at Relais Twelve for a memorable experience in the heart of Florence.
Important Information
A surcharge applies for arrivals after check-in hours:
- EUR 25 from 18:00 until 20:00
- EUR 40 from 20:00 until 22:00
- EUR 50 after 22:00
All requests for late arrival are subject to confirmation by the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 12:30 PM - 05:00 PM
Check-out: 10:30 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Lift / Elevator
- Luggage storage
- Fax/photocopying
- Tour desk
- Non-smoking throughout
- Guest rooms disinfected between stays
- Cashless payment available
- Fire extinguishers
- Invoice provided
- Key access
- Thermometers for guests provided by property
- Cooking class
- Shopping on site
- Television in common areas
- Free wired internet
- Internet access
- Housekeeping on request
Rooms Available
-
Suite
The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a bidet. This suite has a tea and coffee maker, flat-screen TV, an inner courtyard view, as well as chocolate for guests. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Shower cap
- Accessible by lift
- Key access
-
Double Room
With free Wi-Fi access, this air-conditioned room comes with a flat-screen TV. The private bathroom is equipped with free toiletries.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Shower cap
- Accessible by lift
- Key access
Guest Reviews
- George (10/5): Great caring people and awesome room - Space of room Nothing
- Cristinel (8/5): - zona foarte buna, centrala, ajungi pe jos de la gara si la orice obiectiv turistic, camera curata si elegant decorata. - ventilatia in camera nu functioneaza
- Tv foarte mic, non Smart
- Zgomot din strada si nu poti sa te odihnesti (dimineata masinile de gunoi, seara de la terase), am stat la et 1, cu vedere la strada
- Mic dejun foarte limitat (croissant sau briosa + o cafea)
- Christine (10/5): Excellent séjour. - L' accueil vraiment très sympathique de l ' hôte.
Chambre très jolie, petit frigo, une bouilloire, des produits de toilettes et plein de petites choses à grignoter.
Dans le hall fontaine à eau et possibilité de boire du café.
Il nous a envoyé sur WhatsApp des recommandations de trattoria.on à testé et on s' est régalés.
Chambre dispo avant l heure, et possibilité de laisser les valises le dernier jour.
Proche de toutes les visites.
On entend l' animation de la rue le soir et le matin mais ça ne nous a pas vraiment dérangé.
Le petit dej, boisson chaude et viennoiserie était pris dans une très bonne boulangerie à côté.
Si nous devions revenir à Florence nous reprendrons cet hébergement. Ras
- 林 (5/5): 親切には、していただきました。 - 場所です。 カギが開かないことがありました。
コツがあり、初めての私たちには、むずかしかったです。
- Leontine (9/5): Absolute aanrader voor centraal verblijf in Florence - Fantastische ligging, goede stille airco, met de ramen dicht heerlijk stil, ruime kamer en een leuke oplossing voor het ontbijt. We werden vriendelijk verwelkomt en er werd zeer behulpzaam gereageerd op vragen. Kan niets bedenken
- George-Laurentiu (10/5): Great experience - How we were welcomed , the helpful information that our host gave us , also the fact that it allowed us to leave out luggage in the apartament all day before our flight. Only stayed for one night , there is nothing for us to complain about
- Liliana (10/5): - Am stat doar o noapte, dar locația clar mi-a depășit așteptările. Foarte aproape atât de gară, cât și de centrul istoric, într-o zonă cu multe terase și magazine, camera a fost curată și am avut chiar surpriza unui suvenir din partea gazdei. Mulțumesc mult! 🤗
- Fabiana (9/5): -
- celine (9/5): Très bon séjour dans cet hôtel accueillant - La localisation en plein centre de Florence avec les accès, à moins de 10 minutes à pied de tous les monuments. La proximité avec les Restaurants. À cinq minutes du tram qui amène directement à l’aéroport.
La taille de la chambre qui est très grande avec un lit très grand et une literie très confortable L’insonorisation défaillante des fenêtres. L’hôtel est dans une rue très animée le soir.
- Fernanda Helena (8/5): Quarto esplêndido! Igualzinho na foto. - Tudo. Fui muito bem recebida pessoalmente pelo anfitrião e durante a semana a assistente Santa foi muito prestativa e me ajudou sempre que precisei. No quarto muitas amenidades. Adorei o fato de ter água e café à vontade. Cama maravilhosa, chuveiro delicioso, tudo novinho. A rua é muito barulhenta. Cheia de restaurantes e bares. Mais de meia noite estão funcionando ainda e de manhã muito cedo os comerciantes das lojas arrastam carrinhos barulhentos. Não consegui dormir muito.
- ROSA BEATRIZ (10/5): - La decoracion es bellisima, con hermosos detalles, mas de lo que se ve en las fotos. Todo nuevo, limpio e impecable. En la recepcion siempre disponible cafe, dulces y agua para los huespedes. En la habitacion nos dejaban siempre una canasta con dulces. Yari, nos esperó y atendió con mucha simpatía y amabilidad!! Si pensas alojarte en un B &B, no lo dudes, este es el lugar! Ademas esta cerca de la estacion y de los puntos turisticos mas importantes. Todo estuvo perfecto
- Gemma (10/5): Estancia perdecta - El dia de llegada Yari nos recibido y explicó un montón de sitios para comer y lugares fuera de Florencia para visitar. Ubicación perfecta, a 5 minutos de las estaciones de Sta. María de Novelda donde te deja el tranvía que te lleva directo al aeropuerto.
- Runar (9/5): - Beliggenhet
- Sonja (9/5): Perfekte Unterkunft für einen Städtetrip - sauber, freundlich, zentral - Sehr zentral, Zimmer sehr sauber, Personal hilfsbereit und sehr freundlich.
- Sami (9/5): Good lovation. -
- Maria (9/5): -
- Bettina (7/5): Toll gelegene Location - Super schöne Zimmer, blitzsauber und wunderbar gelegen, um mit dem ersten Schritt draussen vor der Tür das Leben von Florenz zu spüren. Gepäck kann ohne Probleme am Abreisetag deponiert werden. Das Gastgeberpaar ist äusserst zuvorkommend und jederzeit für Fragen oder Anliegen erreichbar. - 1. Stock nicht zu empfehlen, da sehr dunkel
- sehr harte Matratzen (aber das ist Geschmacksache)
- Ringhörig (oder wir hatten Pech mit lauten Nachbarn)
- Clara (10/5): Maravilloso, 100% recomendable - Me encantó la decoración y la ubicación es Fantástica. La dedicación para sentir una experiencia maravillosa. Hay agua fresca y café disponible para todos los huéspedes las veces que quieras. Se encierran un poco los olores en los espacios comunes
- Cosmin (10/5): Good location for tourists - the location. It's next to all the good stuffs The internet. The wifi extender kept blocking and need a reset once i a while. It;s a cheap fix and Yari can fix it quick. Maybe it's just me but i am used to a high speed internet.
- Guest (9/5): - l'amabilitat del personal
- Andreea (10/5): -
- Paul Ioan (8/5): - Curățenia Zgomotul străzii
- Barbara (10/5): Bellissimo! - Struttura bellissima, Host gentilissimo. La posizione è perfetta, vicino a tutto. Assolutamente da consigliare
- Jules (10/5): - Great location and lovely room No complaints
- Linda (10/5): - Il ragazzo che ci ha accolto è stato molto gentile e accogliente. In camera c’era un piccolo pensiero molto apprezzato. Abbiamo potuto lasciare i bagagli nella struttura gratuitamente, cosa molto apprezzata. La colazione nella pasticceria Convenzionata era ottima.
Compreso nel prezzo nella struttura era presente anche un dispositivo di ricarica acqua per bottiglie/borracce e un angolo caffetteria per gli ospiti.
Ci torneremo sicuramente. Niente
- Mohsen (9/5): -
- Alberto (10/5): Una súper opción para conocer Florencia - Ubicación increíble y un trato espectacular por parte del equipo. Las instalaciones, la cama, etc… todo muy muy bien. Tan céntrico que puedes volver al hotel las veces que necesites durante el día Todo estaba perfecto, lo único quizá mejorable la ducha
- Roberto (10/5): The best of Florence! - All about this booking was fantastic. The friendliness and attention to detail by our Hosts Nico and Yari, the enviable property location very near the train station (8 Min walk) and historic attractions (easy walks to the Central Market, the old historic center attractions, Ponte Vecchio and many notable streets), in the Chinatown area, the bounty of eateries very near by, the security of the building (with elevator) and property, the breakfast that was included.... The common area was very clean plus offered a nice coffee machine, snacks and water cooler. The private room was also very clean and as depicted in the pictures. It had a very comfortable bed, plenty of hot water and pressure, great quality toiletries, a mini fridge and snacks plus daily upkeep service. What else would you need! A Smart TV would be nice!
- Netra (9/5): - Very kind and helpful staff that gave us tips on what to visit and where to eat. The location is amazing without it being noisy at night, the rooms are spacious, beautiful and very clean. The internet wasn't great and the connection sporadic. The breakfast is a voucher to go to a coffee shop around the corner for a drink and a pastry, and the pastries weren't great. It might be better to find breakfast yourself.
- Beatrice (10/5): -
- Selman (9/5): - Location, breakfast, clean and well equipped room, nice staffs little bit noisy street but room has double glass at least
- Antonietta (8/5): Bello - Cordialità e posizione N/A
- GEMMA (9/5): Really enjoyed our stay here, lovely room - Great location and facilities. Breakfast minimal Bathroom was cold
- Sabrina V (9/5): -
- Barbara (10/5): Super Lage und schönes Zimmer - Uns hat die Lage sehr gut gefallen. Das Zimmer ist grosszügig, sauber und ruhig gelegen. Es hat auch einen Lift für die Koffer. Rundum gibt es viele Möglichkeiten zum frühstücken. Alles ok.
- Alexandra (10/5): -
- Jagdish (10/5): - Location cleanliness and friendly staff
- Fabio (10/5): -
- Sonia (10/5): -
- Gloria (9/5): Due giorni a Firenze - -La cortesia e disponibilità del proprietario
-Il cestino con snack dolci e salati in omaggio
-la posizione comoda per girare a piedi il centro
-il materasso
-la pulizia Nulla
- Claudia (10/5): -
- Jelena (10/5): - Отлично!
- marija (9/5): -
- Antonio (10/5): -
- Diana (10/5): -
- Federica (10/5): Charme - Brioche deliziosa . Fornita in una pasticceria vicino bb. Elegante e ben gestito Nulla . Tutto perfetto
- __Maria* (10/5): -
- Helen (8/5): -
- Katarina (10/5): -
- Lavinia (10/5): - Stanza confortevole e pulita, dotata di tutti i confort e personale gentilissimo.
- Scanagatta (10/5): -
- Tamalisa (9/5): Great stay & fab location! - Very central location. Lovely welcome gifts of wine and snacks! Very clean, good amenities in bathroom. Tea, coffee available. Located around the corner from a laundromat and supermarket! Not properties fault, but being woken up early in the morning with building work on the ground floor!
- Alvaro (10/5): Excelente atención, muy céntrico, habitación muy cómoda. El desayuno correcto, tirando a justo -
- Marmar (7/5): I would return and happily recommend it to others. - The location is very convenient and easy to access. Everything you might need is nearby, making it a great choice for both short and longer visits. The environment is clean and thoughtfully arranged.
- Fabrizia (10/5): -
- Riccardo (10/5): -
- Angela (10/5): Ottimo - Praticamente in centro, con il garage per l’auto a 50 mt, super pulito, avevamo a disposizione l’acqua, la macchina del caffè ed un kit con snack di benvenuto.
La persona che ci ha accolto, è stato molto gentile e ci ha consigliato dove andare a mangiare e cosa vedere.
Abbiamo avuto la possibilità di lasciare la camera con calma e di tenere i bagagli fino alla nostra partenza.
Lo consiglio
- Elena (7/5): -
- Gloria (10/5): Tutto perfetto - Posizione comoda, vicino alla stazione e con una breve passeggiata si arriva in centro.
Camera fantastica, bella, grande e pulita.
Staff molto gentile.
Sicuramente se dovessi tornare a Firenze, prenoterei qui ad occhi chiusi. L’unica “pecca” è che non ci sia la tv in camera, ma solo nel salottino all’ingresso. Ma per il resto ripeto, tutto perfetto
- Danielle (10/5): Fabulous, we will definitely go again! - Despite being in a busy central location our room was so peaceful and quiet, a lovely cool sanctuary away from the heat and bustle of Florence. Great location to walk everywhere, to all the major sites, including to and from the train station and round the corner from a fabulous food market. The place was spotlessly clean with great coffee available and a water station. I liked the nice touch of a small fridge in the room and a carafe so you could always have cold water in your room. The lady who welcomed us also gave us some great local info and advice. Oh and there is a lovely little box of welcome goodies, nuts, crisps, biscuits etc.
- Arran (5/5): - The property is in an amazing location, bed was comfy and room was clean. Staff were very friendly Unfortunately, there was a leak/hole above the sink in the bathroom. So when we were trying to brush our teeth etc the ceiling was dripping on us and also looked like it had mould around the area on the ceiling where it was leaking from. We weren’t told checking in about it or that if was due to be fixed
- Ionut Ovidiu (9/5): -
- Imane (10/5): - Struttura pulita e accogliente. Yari é davvero una brava persona.
Comodo per chi vuole stare in centro.
- Castelli (10/5): -
- Luca (9/5): -
- Federica (10/5): 10 e lode... - La proprietaria super gentile e disponibile prima del nostro arrivo per telefono e proprietario che ci ha accolto, al nostro arrrivo, di una gentilezza immensa e professionalità unica.
Struttura centrale, vicino ad ogni monumento da vedere e soprattutto pulitissima, profumata e calda.
Stanza con arredo ricercato e bagno con tutti gli agi.
Se dovessimo tornare a Firenze pernotteremo sicuramente da loro... 10 e lode per tutto!!! Nulla
- Tazzioli (10/5): -
- Thomas (9/5): Une belle chambre, dans un emplacement parfait et un accueil merveilleux! - On a apprécié l’accueil (merci Yari!) et la propreté de la chambre. On a beaucoup aimé la bouteille de vin et les snacks qu’on nous a laissé à manger! L’emplacement du Relais 12 était parfait - très proche du centre à pied et de très bonne restauration!! Il y avait du bruit dehors vu qu’on était sur une rue active - cela n’était pas un grand problème pour nous mais juste au cas où quelqu’un a besoin du silence pour dormir, ça pourrait empêcher ceci.
- Camilla (10/5): -
- Rachele (9/5): -
- Anna (10/5): - Siamo stati benissimo
- Annie (6/5): -
- Martin (9/5): Gute Möglichkeit mit einer perfekten Lage - Sehr freundliche Inhaber, die uns alles erklört habe. Wir haben auch Empfehlungen für Sightsseeing und Essen bekommen. Wir konnten unsere Koffer am Abreisetag so lang wir wollten dor szehen lassen, was vieles deutlich vereinfacht hat. Die Schränke hatten einen leichten Duft, was dem Alter geschuldet war.
- Nicole (10/5): -
- Silvia (9/5): - La ubicación, la comodidad de la habitación con sus chuches de bienvenida, y la parte de la entrada con café.
- Nicola (9/5): - Posizione centrale facile da raggiungere e con garage convenzionato a 50 metri.
Pulizia top, cortesia fantastica. Solo un unica pecca: essendo in centro il vocio i carretti che passano la mattina si sentono tutti sopravvissuti chi ha la finestra affacciata sul luogo di passaggio. Gli infissi dovrebbero essere insonorizzati
- Eleni (9/5): - Τα πάντα ιδανικά!!
Όμορφος, άνετος και καθαρός χώρος!
Η τοποθεσία δε θα μπορούσε να ήταν καλύτερη!!
Ο οικοδεσπότης πρόθυμος κι εξυπηρετικός.
- Joanna (10/5): -
- Alina Mihaela (10/5): - Everything
- Reyes (9/5): -
- Grzegorz (8/5): -
- Maria (10/5): -
- Cristina (10/5): - La limpieza y hospitalidad. Yari y Katty fueron amables y atentos en todo momento indicándonos rutas para visitar y comer. La habitación súper acogedora. El hotel es super céntrico para todo. Repetiría sin duda.
Nos guardaron el equipaje todo el día.
- Silvia (9/5): Para repetir - El general todo estuvo bien, está mire bien ubicado, cerca del tranvía y cerca de la catedral el desayuno, un simple café y un bollo
- Giacomo (8/5): -
- Inna (8/5): - Цей готель в чудовій локації поруч з вокзалом S.M.N та Собором. Персонал привітний. Номер чистий, зручне ліжко, в номері є келихи, склянки для води, електрочайник та чашки. Є чайні пакетики. Холодильник. В загальній зоні біля рецепції є кава, вода. Готель надає ваучер на сніданок до кав'ярні поруч (кава+круасан).
Нам було комфортно у нашому номері. До 24:00 годин ви можете чути шум з вулиці, бо це жвавий район міста. Але потім вночі тихо.
- Ema (10/5): -
- Jessica (7/5): - El alojamiento bien, el aseo impecable. Mucho ruido por las noches.
- Drisilda (10/5): Exellent - Tutto è stato perfetto nel vostro hotel! La posizione è ottima e la pulizia impeccabile. La camera veniva pulita ogni giorno, cosa che ho apprezzato tantissimo. Grazie per l’ospitalità!
- Irene (10/5): -
- Mariana (10/5): -
- Alberto (9/5): Una estancia agradable y muy cultural - La habitación muy cómoda y te obsequian con una botella de vino. No hay recepción, no hay personal. Para hacer el check-in hay que llamar por teléfono y no contestan a la primera.
- Jaime Esteban (8/5): - La atención, la amabilidad de la persona que nos busco incluso antes de la hora que habíamos acordado. Nos buscaron para comunicarse con nosotros por varios medios y fue una atención muy personalizada. Te permiten guardar las maletas. La vista de la habitación es muy linda, se siente realmente un ambiente italiano. Las habitaciones que dan contra la calle es ruidosa ya que da contra una vía con restaurantes y paso de vehículos.
- Françoise (10/5): Parfait ❤️ - Tout :) la situation géographique, l’accueil et la qualité de l’hébergement
- Zsuzsanna (8/5): - Minden sétatávolságra volt. Kicsit hangos volt a beszűrődő zaj (szomszéd, gyerek).
- Ainhoa (9/5): - La ubicació perfecte, l'habitació i llit comodíssims.
Tens aigua, cafè i coses per picar i menjar d'obsequis. L'habitació tenia poca llum i donava a un pati de
llums molt lleig i amb alguns sorolls.
- Peter (10/5): - Great location. Less than a 10 minute walk from the train station. Plenty of reasonable priced restaurants nearby.
Our host Katy was fantastic in helping us out.
- dalila (10/5): -
- antria (10/5): -
- MATHEUS (9/5): -
Photos