Departamento en Dream Lagoons Cancun

Location: Super manzana 320 mz05 A602, Cancún, mx

Star Rating: 8 Stars

Property Type: Holiday homes

About this Property

Important Information

Policies

Check-in: 11:00 AM - 11:30 PM

Check-out: 02:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Tour desk
• Car hire
• Shared lounge/TV area
• Grocery deliveries
• Infinity pool
• Outdoor furniture
• Shallow end
• Fence around pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Supervised childcare/activities
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Access to nearby outdoor pool
• Playground on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Private picnics
• Exercise/lap pool
• Japanese garden
• Swimming nearby
• Bicycle-friendly property
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Two-Bedroom House

  This holiday home offers a pool with a view. Featuring a private entrance, this air-conditioned holiday home consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. Meals can be prepared in the well-fitted kitchen, which comes with a refrigerator, kitchenware, an oven and a microwave. Boasting a balcony with lake views, this holiday home also provides a mini-bar and a flat-screen TV with streaming services. The unit offers 3 beds.

  Max Occupancy: 9 (6 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • CD player
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Mosquito net
  • Wardrobe or closet
  • Oven
  • Hypoallergenic
  • Cleaning products
  • Additional bathroom
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Sofa bed
  • Shower chair
  • Infinity pool
  • Plunge pool
  • Pool towels
  • Shallow end
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser
  • Hearing accessible

Guest Reviews

• Puga (8/5): -
• Ingrid L.A (7/5): - La proximité d un supermarché, l accés a la piscine et la taille de l appartement. Possibilité de se faire a manger. Balcon tres agréable Menage un peu superficiel, mobilier abîmé, canapé éventré Manque lampes de chevet Certains draps n etaient pas tres propres L eau ne coulait pas tres bien dans les 2 douches.
• Perez (10/5): - El condominio muy bien limpieza y comodidad volvería Está un poco alejado Pero todo bien
• Yin Ching (8/5): Our family had a great time staying at the place. - I like the location, closed to restaurants/ groceries and a laundromat is just across the street. The swimming pool is great and not crowded. 24hours security on-site. The building is clean. There is not enough cooking wares, like pots. Gas stove was not easy to turn it on and we could not turn on the oven at all. Both toilets tank were unable to refill the water after each flushing. We had to use a pot to fill the tank in order to flush the toilet.
• Fernando (7/5): - El balcón, la vista la laguna y piscinas, habitaciónes amplias con muy buenas vista. Luminoso y buena ventilación. Tiene dos lugares para estacionar La cocina no tenía utensilios y no tenía electrodomésticos como una tostadora. El gimnasio no se puede utilizar porque requiere membresía y tampoco estaba abierto el almacén. No había donde alquilar los kayaks las reposeras de las piscinas estaban en su mayoría rotas
• Brian (8/5): Estancia agradable - El lugar muy cómodo para estar en familia o amigos, tiene restricciones horarias con el volumen. Como a 20-30 min de la playa Nos dijeron que arreglarían el boilder porque no había agua caliente y nunca fueron.
• Celia Guadalupe (10/5): - Es hermoso, amplio, con clima en sala y en cada habitación, el trato con el dueño agradable, siempre muy atento, para nuestros planes la ubicación fue perfecta. No dejan toallas, ni jabón, ni shampoo.
• Lori Ozog (7/5): - The facilities were clean and well maintained. Staff were nice, hallways were kept very clean. The access to the pool was poor and only one working entrance, this left extremely long walks for elderly. The pool had broken and uncomfortable loungers. Very dissatisfied and did hamper our vacation.
• Israel (10/5): -
• Candy Alejandra (10/5): -
• Carrie (1/5): The unit was dirty and poorly maintained, with soiled bedding, unclean and unusable kitchen items, broken outdoor furnit - The unit was in a dirty and unhygienic condition upon arrival. The pillows were visibly soiled, and the kitchen utensils were unclean, with no usable pots or pans available for cooking. When we requested replacements, we were told they would be provided; however, the only visit made was to collect payment, (by Angel) and although we were advised they would return with the replacements, this did not occur. The unit was also extremely noisy, with dogs continually barking nearby. The outdoor loungers were all broken and unusable. Towels were minimal, and no kitchen linens were supplied. The overall décor and furnishings appeared worn and dirty. The walls were stained and poorly painted, giving the impression of very low maintenance and care. The only positive aspect of the property was that the lagoon itself was clean.
• Lilia (10/5): - Me gustó la alberca, aunque sólo la ocupamos una vez, el departamento está muy bien, cómodo y considero un precio justo, hay de todo cerca, Chedraui, Walmart etc, me gustó que cada recámara tiene baño completo, la vista desde el balcón y las recámaras es muy bonita.❤️ Serían las almohadas ya están viejas y un poco incómodas, y que no encontré tazas para café, pero lo solucionamos, igual un espejo grande ayudaría, pero para el tiempo que estuvimos todo bastante bien.
• FELI (10/5): -
• fredy (8/5): - Excelente lugar...muy cómodo y tranquilo....el lago genial 😁
• Leticia (10/5): - Muy bonitas instalaciones
• Victor (10/5): - Todo Excelente
• Jose (8/5): - La amplitud y los jardines Habían algunos daños que no han tenido reparación.
• Pedro antonio (8/5): -
• Stiven (7/5): - La ubicación, cercanía a todo y las albercas. No tenía secadora ni lavadora de ropa, y estaba ofrecido entre los servicios.
• Nathaniel (1/5): Never trust this property - The exit Apartment filled with bugs and AC was dripping water when you showered, staff unhelpful until I left then tried to blame me saying was my fault
• Delrio (9/5): - Limpio, bonito y exelente trato
• Kaina (10/5): -
• Paula Rocio (9/5): -
• Marcela (10/5): Buena estancia - Lugar muy tranquilo y cómodo. La vista a la laguna es muy bonita.
• Leonardo (6/5): - The lagoon was great and grocery stores near. When I show up the department was not ready, was not clean.
• pawel (8/5): Good size budget apartment. - Big size of the apartment. Hudge lagoon swimming pool. Very noisy apartment. During our one week stay above neighbours had twice the party. Unbelievable how noisy it was in the apartment. Quite a big difference to the sea.
• Myrna (9/5): Excelente servicio. - En lo particular el sitio es muy bonito. Excelente ubicación y sobretodo el precio. Qué estaba descompuesto el centro de lavado.
• Virginie (5/5): A fuir ! - Les extérieurs parfait bien entretenus L’appartement est totalement délabré on a l’impression que tout a pris l’eau ! Serviettes sales, eau qui fuit dans la salle de bain, clim en panne ( la personne est venue aussitôt prévenu!!soyons honnête) porte fenêtre balcon ne s’ouvre pas correctement il faut être Hulk ….
• Miguel (8/5): -
• Cárcamo (1/5): - Nada no había luz ni aire acondicionado Todo estuvo mal sin luz sin agua sin aire acondicionado 😢
• José García (9/5): -
• Compean (6/5): Decepción - El lugar en precioso, el precio excelente, super comodo, El servicio. Una porquería.
• Alejandro (10/5): - El lugar es muy acogedor, todo limpio, supermercado al lado , buen estacionamiento, el departamento todo impecable 100 % recomendable
• Gabriela (10/5): - La alberca
• Adriana Isabel (10/5): - Todo muy limpio y cómodo
• Antonio (6/5): -
• claudio (5/5): Viaggio in famiglia - La piscina e la parte della laguna La pulizia in appartamento,un po’ troppo trascurata
• Linda (10/5): Espectacular - La laguna, albercas, vista. Si tuviera una lavadora aunque fuera pequeña.
• Italica Leiva (5/5): Ubicación bien y todo lo demás decepcionante. - La ubicación era buena, muy cerca de todo lo importante. Habían demasiadas cosas mal en el apartamento. A la cocina de gas no le funcionaba la chispa, por lo que se tenía que prender el gas y colocarle el encendedor, lo cual era peligroso y todo olía a gas. Se buscó este apartamento con la necesidad de que fuera accesible a silla de ruedas, pues una de mis acompañantes no puede levantarse de su silla y es adulto mayor, sin embargo, no era accesible en sí. El baño era pequeño, por lo que con costos entraba la silla. Se solicitó una silita o algo para que se sentara a la hora de bañarse, sin embargo, no se cumplió. El baño del centro se inundó, pues desde el techo había una GOTERA gigante. La puerta del cuarto de lavandería estaba casi que guindando. Había un gancho por closet. El microondas fallaba. El elevador un día dejó de funcionar (estábamos en el piso #5) y no hicieron ningún aviso al respecto, por 3 horas solo se podía bajar por las escaleras (tomar en cuenta que íbamos con un adulto mayor en silla de ruedas, que en caso de una emergencia hospitalaria solo bajándola por las gradas alzada entre varias personas hubiese sido posible bajarla, pero arriesgando la vida del adulto mayor en el proceso).
• Ivan (10/5): - Muy amable el personal y la alberca muy grande y limpia
• Maria (7/5): -
• Catherine (4/5): -
• Maurizio (5/5): Passable -
• Jose (9/5): Superb - Diego and Paco were very professional and helpful throughout our stay. Good Job.
• Vishal (10/5): Exceptional -
• Diane (2/5): Do not recommend - The pool was amazing and the beds were great Out of the amenities listed for this property we might have seen a half dozen! Communicating with this property was very sporadic if at all and very little wax accomplished when making a request. The property does not match the description other than the gorgeous pool and comfortable beds! No extra toilet paper no coffee maker no garbage cans or extra bags, no kitchen towels to fk dishes! Kitchen floor had big chunks of tile missing and the window in storage room completely gone
• Bev (8/5): One week was not enough - The people were friendly and offered advice on where to go to get what we needed. I felt safe, grocery store was close, town was close, local restaurants were amazing service and food. The weather was beautiful, and welcomed the one day of light showers. We were delighted when our flight got delayed, we were not rushed out the door and enjoyed another day and able to try other restaurants. The sea food was awesome, and the pastry shop served the most scrumptious gelatos. Security at the gate were always a pleasure to greet, as were all staff on the premises. The apartment included laundry machine for washing, but did not work. Uber falsely accused me of not paying twice, making transportation a headache. Do not suggest paying cash. Suggesting we move mid week was stressful, and not part of our vacation plans. It might have been easier if we were set up with a driver for the week. Travel and communication was a challenge.
• Stanislav (7/5): Departamento en Dream Lagoons Cancun and super huge pool - This complex has many apartments for rent. Spacious apartments with two bathrooms, a kitchen. Beautiful view and a very large pool. Secured area and lots of greenery. Children's playgrounds, pool, exercise machines, gym, jogging track, mini-market. Spacious apartment. OXXO and Chedraui stores are within walking distance. In January 2025, there were renovations going on in the Carriba tower, floors below, and it was noisy throughout the day. The water heater wasn't working well and needed to be lit manually. There were 2 washing machines in the apartment that were not working. There was no way to wash the towels. The host promised to deliver fresh towels, but forgot. The kitchen utensils could be replaced, the dishes are old and there is not a frying pan.
• Wkt (10/5): Exceptional - We enjoy something new like the food the people
• Thm (8/5): Very good -
• Emmanuel (8/5): Very good -
• Forrest (10/5): Exceptional -
• Luz (10/5): Restorative - Facilities are gorgeous, great views and awesome service Views and wide spaces
• Costin (3/5): Old apartment, poor cleaning - The host is great and helpful, extremely friendly and responding fast I recommend booking a different stay. The apartment was old and sticky, poor cleaning and completely uncomfy. The host and the bulilding manager are very friendly and helpful, but the stay itself is bad. Also pretty far from the city.
• Brian (6/5): Pleasant -
• K (1/5): Horrible - Location is good and safe Horrible. Air conditioner not working throughout our stay of 3 nights, we were on 6 th floor. Lift was not working for 2 days. Had to climb up and down by stairs. Was very very hurting. People around told lift fails quite often. Amenities were bad in the kitchenette. Pls don't go to this property at all
• Giorgia (6/5): Pleasant - Large apartment in a quiet location. Good WiFi but password was hard to find. Some beds not in good shape. The apartment could be cleaner. While the kitchen is equipped with various utensils, a kettle would be a nice addition. Also there is no clarity around rules for late checkout - our reservation indicated that checkout could be done up to 2 pm, but it turned out that we had to leave by 11 am.
• Zacarias (1/5): Bad - The property did not provide me with the address or any information on how to access the apartment. As a result, I was unable to use the accommodation. I attempted to contact them using the phone number listed on their website and on Booking.com, but the line appeared to be disconnected. The property did not provide me with the address or any information on how to access the apartment. As a result, I was unable to use the accommodation. I attempted to contact them using the phone number listed on their website and on Booking.com, but the line appeared to be disconnected.
• Glendan (8/5): Review for Dream Lagoon - The pool was very great and very large pretty clean. A little convenience store close to the pool had many items that you would need during your stay. Prices are reasonable. Three-bedroom apartments are a lot larger than the two bedroom rooms were clean The only issue that I had was with the lady at the pool. Very nosy and someday she would be very strict and then the other day she would be very nice like she knew we were staying there and you had to wear a bracelet to the pool and I forgot mine one day and she knew I was staying there and we had a great conversation the other day. Then she said no. You have to walk back to your room and get your bracelet. So annoying The main issue that I had was two nights without air conditioning in the master bedroom. Of course the day I arrived it broke. Took them 3 days to fix it. Moved me to another apartment separated me from my family so I had to sleep in another apartment for several nights. They did eventually fix the air conditioning, but they should fix air conditioning, especially in Cancun or at least check them out on a regular basis to make sure they're working properly before gas to arrive
• Abigail (8/5): Very good - A/C no working at the living room
• Mason (8/5): Great Stay. I will definitely go again - The lagoon and pools were well kept Property manager was very attentive; their response time was very good. Very friendly environment Felt very safe Environment was peaceful The kitchen (needs some repair)
• Vilma (10/5): Exceptional - The pool is absolutely fantastic!!
• Marivilia (5/5): Passable - Yes the View and swimming poor I don't like the check out at 12:00 pm because we are check in at 7:00 pm
• Brisalife (8/5): Excellent view. - Excellent apartment with a beautiful view and is surrounded by a beautiful lake... We could not savor and enjoy the pool, we hope for another visit. The door key was not easy to close and we had problems with the toilet
• Haytham (3/5): A big scam stay away. I wish if I can load the rest of the photos - Location and view Every thing else 1- Pictures posted were for another department. (SCAM) 2- Washing machine broken and the wire was locked. The water hose was leaking. And the dryer was broken. 3- extra bed was a mattress on a frame laying on the floor. 4- coffee table was fixed by a plastic bag. 5- Utility room door was broken and the wind blown it and broke the fibreglass which was taped with a packing tape. 6-Kitchen counter stained 7- Baby crib was broken and I informed the guy and told me that is all that they got. 8- The gym was part of the posting and was told I can’t use it is only for owners. 9- The shower in the master bedroom is missing a sliding door. And makes a pond. 10- Over charged. They charged me 3,697 MXN
• Eduardo (7/5): Good for the price but too far from the beaches . - The apartment and the pools One of the children’s park was closed and the other one was available yet it was damaged and it was dangerous to use it ( it had rust , missing parts all over it , some nails ) . The apartment was dirty and it had dust , cow web and we had some issues with the sink and the faucet . Despite the fact I communicated with the staff they didn’t fix the problem nor they cleaned it . Lack of interest.
• Barbara (9/5): Beautiful Lagoon - The swimming lagoon was amazing and truly enjoyed by my children. The apartment was clean and had everything we needed. It is a big property and it was a long walk to access the lagoon and onsite store.
• Nicolas (5/5): Cheap accomodation in Cancun - The host was quick to reply my queries. They really helped us out because a similar booking in the same housing estate cancelled us the night before. The condition of the apartement was poor. The check in and check out wasn't great. Check in time was from 11AM onwards but the apartment was being cleaned at 16hs even thlugh we've informed our arrival time. We needed to check out by 10.30 as we had a taxi waiting and nobody was there to assist.
• Samanthacrh (8/5): Very good - The room was great and good view I would prefer if there was hot water and also the sheets to be changed
• T. (7/5): Apartment has potential. - I liked the apartment layout; it had more potential than the owners put into it. The dining room table was beautiful. The lagoon was beautiful and so was the view from the apartment. The front door did not have a handle and when my father and I tried to close the door to lock it it was nearly impossible. The white curtain in the bedroom was filthy. The couch had a deep hole in it and it was very uncomfortable to sit in. The television was hard to work because it was only in Spanish.
• Jhon (10/5): Exceptional -
• Jimmy (8/5): nice place, good price - the pool
• Wes (7/5): Good - The apartment was very roomy. Pleasant surroundings. Difficult to find, as no street address was given. Door handle to apartment came off in my hand. Apartment was advertised as having 2 bathrooms but only one was available.
• Lakeesha (4/5): Disappointing - High rise with a very large pool. Stores and food vendors nearby was within walking distance. Plenty of towels and wristbands for the pool. Apartment wasn't very clean. The main bathroom was not able to be used. The shower was completely rusted over. The sewer smell was unbearable. No hot water even after turning the hot water heater on.
• Mayra (10/5): Exceptional - I liked the whole place,the pool area is great, very beautiful, calm and safe. The apartments have everything you need for your family to be comfortable. There is a Wal-Mart and Oxxo walking distance, and they have a store inside the apartment complex. There are many little shops and places to eat around the area. Seems pretty safe to walk around. I didn't like the communication with the staff, I feel is lacking details like asking for deposit after we were there and not mentioning it thru out the booking. Once we settle the miscommunication, everything went well. The apartments were not as clean as expected. There was food on the floor and lots of dust, and there was construction going on, so it was a little bit noisy. There was lots of trash in the green areas. Still the even with the little minor inconveniences, the place is beautiful and I would definitely come back.
• Pamela (6/5): Ok for the money - the pool was really good and the apartment was comfortable in general not enough tools in the kitchen. The bathrooms were dirty and the drains clogged, we ended up cleaning it ourselves. Plus, they didn't provide extra toilet paper.
• Sergio (3/5): Poor -
• Chris (8/5): It was a nice place to stay would go again. - The place was real nice, huge pool, close to everything Walmart ect. Bunch of hair in kitchen sink, cloth in bathroom smelled like toothpaste not washed,
• Erendira (8/5): Beautiful big lagoon as a pool - The big pool was marvellous, beautiful view to the pool, even when it’s far away you can find everything around It’s far away from the touristic attractions. They let us waiting 30 minutes outside of the apartment to do the check in. The shower had hair, and just 1 toilet paper in each bathroom for 4 days for 4 people of course we ran out of it, we reported, they said they will bring more and never happened so we had to buy it. Every morning you will wake up with the noise of the construction for more towers and/or the gardener. The apartment needs at least 1 big pot to cook.
• Guy (4/5): Disappointing - The actual facilities including the pools and lagoon are beautiful. The condo was badly in need of repair. The washer and dryer were not operable. The microwave was broke (though the owner did send for a replacement, which was much appreciated). But overall, there were many things in need of repair throughout the unit. The balcony door handle was missing, rust was developing on appliances, and the windows in the main room leaked massive amount of water every time it rained, to the point that it puddled half the room. The walls need to be repainted ASAP, and all the furniture was worn out, old, or broken. The center coffee table in the living room was missing a leg and it kept tipping over. The green comforter seat was unusable if you weigh more than 100 lb, it was ready to break. There were no washcloths, no hand towels, and no basic cleaning supplies. Nothing to clean the toilets or spills. The rooms didn't have any nightstands, just a bed, no pictures on the walls, just white and bland. Everything had a film of gunk or stains. The shower heads badly need CLR, they were just green and gunky. We found two dirty bowls in the kitchen cabinets with the clean dishes. This was a few days after we couldn't figure out why there were so many ants everywhere and they were feeding on the dirty bowls. I ended up just getting some spray and eradicating the ants myself. The list could go on and on, we didn't want to be complainers so we didn't bother the owner after the washer/dryer and microwave incident. We realize some of it can be contributed to the culture difference in standards, but not all of it. He did discount us 5% for the washer and dryer not working, but could have found a better unit in the same condo for not much more money. This was once a nice unit but it has just been neglected over time. If you are going to cater to Americans, you do need to maintain the unit and keep it presentable. Water leaks and filthy walls are just not acceptable.
• Fernando (7/5): Good - The pool. Beautiful and really large Far away, need upgrades. The elevator was jot working at the original appartment, fortunately they had another in a different building. The cable box was not working but at my suggestion the very helpfull staff changed it for the one in the appartment without elevator access. Very hot, even in winter. One of the small tables was lacking a supporting leg, but they chose to leave it there insted of just removing it. Y he result was a our bottle and a couple of glasses broken and a mess that we had to clean. No apologies offered
• Juan (9/5): Superb -
• Fadi (7/5): Good - very safe complex of apartments and excellent for family I recommend renting a car, taxis are available directly outside the complex and uber as well but for uber u will need to wait 10 min. if you need a taxi who knows this complex to pick you up or drop you from/to airport i recommend the following whatsapp number as his prices were always the best when compare with others. got his number from a sticker inside the apartment. he speaks perfect English (+529982318044). Walmart, Starbucks, pharmacy and some nice local restaurants are 8 min walking from the complex. the apartment i was in was in fair condition, could've been better with some fresh paint and could use maintenances . that dose not mean other apartments on the same complex are on the same conditions. at the end you are getting value for your money or what you paid for. apartment could use maintenances sometimes sewage smell comes from bathroom but if you keep door close you will be ok. that dose not mean all apartments are the same
• Danny (7/5): nice but rent a car - clean comfortable mandatory rent a car
• Jisun (8/5): Very good -
• Sandoval (8/5): I would do it again - Location was nice. I met a very nice family. The sign that some unhappy neighbors wrote in the window two floors below mine.
• Riina (6/5): Apartment was overall fine. It was dirty when we arrived and we had small hassles (only cold water, we had to arrange po - Nice pool, good parking It was quite dirty when we arrived, also no hot water (got hands led by the end)
• Emily (5/5): Fine for 1 night - The pool and playgrounds Dated. Wasn’t super clean.
• Andres (6/5): Overall the stay was nice, the only thing I would add is to have the place more clean. - It needed to more clean, and needed to have different type of matresses.
• Pablo (1/5): Worst experience ever, AVOID AT ALL COST, Samuel is a very rude and unprofessional manager - Nothing to like, terrible. Apartment wasn't clean when we arrived. Host was rude and unprofessional, never apologised, AVOID AT ALL COST Our worst experience in Mexico renting apartments. We were in contact with the property manager Samuel, and he was so unprofessional, unprepared and not communicative. We got in front of the door of the apartment inside this huge complex and he didn't have the apartment cleaned before our arrival. We have 3 kids, they were tired and hungry and so eager to get to the pool. 1 hr later, cleaning showed up and they were rude to us because we were annoyed by the situation. Samuel only offered us to cancel the booking, that's it.
• Harvin (9/5): Superb - The communication with the host and people on charge of the keys was alwasys excellent they charge $20 refundable deposit for the keys
• Esteban (10/5): EXCELLENT PLACE TO STAY. HOST IS SO AMAZING. - All the facilities were amazing! The owner was in touch all the time and made everything soooo easy! Nothin. Everything was great
• Aley (10/5): Exceptional -
• Reinaldo (7/5): Last minute booking, worked perfectly. Guarded compound which is good for the area. Biggest pool! -
• Andres (9/5): Nice place to stay - Very nice place, it was well connected and supermarkets nearby Access to the lagoon and swimming pools, a little door was supposed to be opened but it wasn't
• Susana (10/5): Exceptional -
• Sergey (7/5): Good -
• Vibhu (8/5): Very good -
• Sfloca46 (10/5): Exceptional -
• Earl (6/5): Pleasant -

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