Antica Dimora De' Benci

Location: 19 Via dei Benci, Florence, it

Star Rating: 9.2 Stars

Property Type: Bed and breakfasts

About this Property

Important Information

Policies

Check-in: 02:00 PM - 08:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Pet bowls
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Face masks for guests available
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Free wired internet
• Internet access
• Housekeeping on request
• Guest education on local ecosystems and culture

Rooms Available

• Superior Double Room

  Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Classic Quadruple Room

  Providing free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Family Room

  Offering free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Classic Quadruple Room

  Featuring free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned quadruple room features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Double Room

  Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Double Room

  Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Anne (5/5): Bien cher pour si peu d’âme - L’emplacement très pratique. Le côté artificiel du service, du décor, des prestations - tout est fait pour maximiser l’effet (décor instagramable mais en réalité assez toc, éclairage très désagréable, espace sonore entre la chambre et les parties communes, salle de bain obscur) personnel fantomatique (juste une présence optimisé au petit déjeuner /ménage ) petit déjeuner très triste (gobelet en carton, eau tiède, salade fruit insipide et chiche, aucune attention particulière, viennoiserie sèche et très limité)…
• Andre (7/5): Muito quente nas dependências do apartamento. Não tem ar condicionado. - Se condicionado nao funcionava.
• Ivana (8/5): - Sauber, Lage Laut von der Strasse
• Hubert (7/5): brillant stay but cumbersome to get there and get in. - Better explanation that the parking is NOT at the house itself. There are several commercial parking places nearby but once you arrived at the location it is very very difficult to drive to such a parking place. A lot of communication and email / whats app messages upfront.
• FRANCISCO (10/5): - Todo increible, especialmente el desayuno, la comidad de habitación y servicios de cortesia (agua, chocolate y cafe)
• Karin Elin (10/5): -
• Katrine Tella (9/5): - Super lokation. Tæt på restauranter og nemt at gå til Duomo og Santo Spirito. Værelset var hyggeligt dekoreret og med et flot gammelt træloft. Morgenmad blev serveret som buffet og vi sad ved et stort langbord, der gav mulighed for at snakke sammen. Fint personale og god kommunikation inden checkin. Jeg fik lov til at tjekke ind tidligere da de fandt ud af at jeg kom til byen tidligt.
• Moumou (6/5): Mérite une amélioration ! - La situation permettant des visites de monuments assez proches. Bonne literie. Propreté de l'établissement en général. Petit déjeuner satisfaisant mais sans plus ! Rue très bruyante. Bars ouverts jusqu'à tard dans la nuit. Impossible d'ouvrir une fenêtre. Manque au moins un fauteuil dans la chambre. Seulement une chaise Le seul personnel qui existe est une serveuse/femme de chambre/réceptionniste présente jusqu'à 13h00 ! Après, plus personne ! Aucune information sur le fonctionnement de la TV qui devrait être une Smart TV !!! La lumière d'ambiance de la salle de bain n'a pas fonctionné plusieurs fois malgré l'intervention (?) du service de maintenance !!... Cerise sur le gâteau ; j'ai oublié mon chargeur de téléphone dans une prise dans la chambre et personne de l'établissement n'a pris la peine de me contacter jusqu'à présent (2 jours après). Je n'oublie pas non plus le moustique dans la chambre... Pas de spray anti-moustiques, seulement une prise sur une étagère pas très visible. Ce B&B n'est pas très accueillant !
• Reto (8/5): Schönes Ambiente "wie damals" an zentraler Lage - Die Einrichtung / das Ambiente war sehr schön. Wir fühlten uns in die Vergangenheit zurückgesetzt. So hatte z. B. der Frühstückssaal einen riesigen Tisch aus Holz. Die Lage war sehr zentral. Das Personal war zuvorkommend. Auch das Check-In - ohne Personal vor Ort - hat gut geklappt. Bis ungefähr 4 Uhr morgens konnte man laute Stimmen von einer Bar hören. Die Räume sind akustisch nicht besonders gut isoliert.
• Zeinab (8/5): Very cosy and comfortable B & B in Frienze. - The location of the property is excellent and close to all major attractions and missions as well as the shopping area and restaurants. The housekeeping and kitchen staff are among the best I have encountered in any hotel anywhere. I would loved it more if there were an actual staff on site. The only staff were a couple of housekeepers who were awesome. No other help desk or support staff were available for help.
• wendy (10/5): -
• Michael (10/5): - Everything was great. Staff were fantastic.
• Barbara (9/5): - We loved our stay. The room was beautiful, the staff welcoming, and the breakfast was delicious.
• Mariia (9/5): Романтическое место - Атмосферный отель, прекрасное расположение, бесконтактное заселение, вся регистрация онлайн, после оплаты туристического сбора - вам присылают инструкцию про доступ в отель. Все очень удобно. Номер потрясающий, старинный дом, интерьер Ночью были слишны крики с улицы, и закрытые окна все равно пропускали этот шум. В одну из ночей - всю ночь скрип либо от соседей либо из общего зала - был очень громким. Было некомфортно.
• Mina (10/5): -
• Filippo (10/5): -
• Mina (10/5): -
• Eugenia Vittoria (10/5): Soggiorno a 5 stelle - la posizione è eccellente, a 1 min a piedi da piazza santa croce e 6 min a piedi dagli Uffizi. La colazione è stata una delle migliori mai provata in un B&B Forse da migliorare solo l'apertura da remoto dei portoni per accedere alla struttura
• Irene (8/5): - La posizione centrale, il comfort della camera è la bellezza degli spazi in comune.
• Sandra (10/5): -
• Claudio (9/5): - Bella struttura; buona la colazione; la posizione perfetta per visitare la città. Purtroppo la rumorosità è stata molto fastidiosa. Suppongo dai locali sotto al palazzo urla e grida fino alle 4 della mattina.
• Alessandro (9/5): -
• Meyrat (7/5): -
• Rudd (10/5): -
• JOSE ROBERTO (1/5): Disappointing -
• Francesca Romana (9/5): Posizione imbattibile in 5 minuti sei in centro. Stanze confortevoli e pulite ottima la colazione - La posizione
• Luca (10/5): - Tutto Nulla
• Titti (9/5): -
• Umberto Genova (10/5): -
• Maria sabina (8/5): - splendida posizione , palazzo meraviglioso, arredi di grande gusto. silenziosa e piena di confort materasso con fossa.
• Karol (8/5): parfait et tres bien situe -
• Michaela (10/5): - Vielen Dank an die tolle Frühstücksfee!!!
• William (10/5): Absolutely wonderful in every way! - Everything was wonderful! Great staff, breakfast, etc.
• Benjamin (10/5): Loved the room, location and staff. We will definitely be back. - The breakfast was amazing and the staff was very friendly. I wouldn't have changed a thing. It was perfect!
• Mary (9/5): Was a quick trip into town to see my cousin for one night and we both enjoyed staying here. - Staff and breakfast were both wonderful. Very comfortable stay.
• Martina (9/5): Oltre le mie aspettative! - Colazione ottima e sbbondante Posizione ottima Se proprio devo : i materassi, ma comunque va bene anche cosi
• Gianluigi (10/5): -
• Teresa (7/5): -
• Macrì (9/5): - Tutto perfetto. Posizione eccezionale. 5 minuti a piedi da uffizi .
• ATHANASIOS (10/5): Το συστήνω ανεπιφύλακτα - Με λίγα λόγια απλά τέλειο!!!
• Annamaria (8/5): -
• Eric (10/5): - great breakfast, very nice place it was loud outside if the windows sdfd opened
• Lucía (6/5): - Location, aesthetics, decoration of the place. Breakfast, early check in, customary water and chips. We experienced issues with the shower (uneven pressure and temperature, sudden bursts of extremely hot water) and heating control malfunction, which caused one of the rooms to be too hot and another one too cold to sleep comfortably. On the last day we were sent to another location for breakfast and had to carry the heavy luggage around. Also, there was nobody in reception most of the time, and one of the rooms was dark and cold. I expected more of this place, to be honest, it was disappointing.
• Mohamed (10/5): One of the best apartments around Europe - Everything was perfect Nothing
• Jocelyn Alma (8/5): Comfortable stay. - Clean, quiet, comfortable bed, great breakfaat not well lighted not only inside the room but also outside the door of the hotel and in the ground floor towards the elevator. Quite scary especially when you arrive at night:
• Jessyka (10/5): - Breakfast was set up by 8am every morning and there was a variety of hot and cold options as well as pastries juices and made to order coffee or tea. It is very central to everything you want to see and do and it was nice to be able to walk right out to the center of town. The check-in is super easy and the staff are very attentive and friendly! 10/10 would stay here again and will recommend to others.
• alexandra (8/5): Disappointing - We had stayed here before and it had been a much better experience as we had actually interacted with a person. This time a part from the foreign breakfast server there was no one around. We liked the room but the noise from the bar on the road was incredibly loud. Could still hear the bass of the music at 12.30 am with the windows closed and ear plugs. Also decaf coffee would be a good thing to offer
• Elsa (9/5): Πολύ ικανοποιητική - Ζέστη Καθαριότητα κ Άνεση στο δωμάτιο. Πολύ Ευγενικό προσωπικό. Το πρωινό (μπουφές), είχε ποικιλία, ήταν νόστιμο αλλά κάπως...τσιγκουνικο. Αν δεν ήσουν εκεί την ώρα που ξεκινούσε, βασικά πράγματα είχαν τελειώσει και δεν επανεφοδιάζονταν (scrambled eggs, τυρί κλπ). Επίσης ρεσεψιόν δεν υπήρχε μετά τη μία το μεσημέρι, αντ' αυτού οι ένοικοι λάβαμε ένα "ενημερωτικό" για τις "κατηγορίες" ερωτημάτων που μπορούσαμε να υποβάλλουμε τηλεφωνικά. Πολλές από αυτές χρεώνονται!!
• Meijer (9/5): - Very luxurious feel The heating could not be turned off.
• Γεωργία (10/5): - Ολα ήταν τέλεια. Έχει δωθεί μεγάλη προσοχή στις λεπτομέρειες, κάτι που δεν συναντάς συχνά στα ξενοδοχεία. Πολύ καλή σχέση ποιότητας - τιμής Τίποτα όλα ήταν τέλεια
• Naomi (10/5): -
• Βενετία (10/5): -
• Lara (7/5): Piacevole - Come era la camera e l’arredamento della sala colazione, i prodotti in bagno Tutto piacevole Un po‘rumoroso da fuori anche la mattina molto presto, la colazione disponibile dalle 8 potrebbero anticipare di 30 minuti, la carta igienica in bagno non c’era al ricevimento non c’era mai nessuno.
• Enrico (9/5): Firenze nel suo cuore - Posizione perfetta, letto matrimoniale molto comodo, sala colazione molto accogliente, struttura pulitissima Nonostante l'ottima insonorizzazione della finestra, i rumori della piazza, visto poi il mercatino natalizio, si sono sentiti fino a tardi.Però niente di eccezionale.La posizione ottimale comporta anche questi piccoli problemi
• Ottavia (9/5): -
• Xavi (9/5): Perfecta! - El personal muy amable y atento. La habitación amplia, limpia. En todo el alojamiento se respira tranquilidad, calma y mucho cuidado por los detalles.
• מרים (10/5): -
• Gennaro (9/5): - Tutto bene. Gentilissima anche la ragazza della buona colazione.
• Somaschini (10/5): Soggiorno affascinante - L'antica dimora de benci è una bellissima struttura d'epoca sia nell'ambiente comune sia nelle camere. Arredamento curato, pulitissimo ed elegante. La posizione accanto a santa croce è strategica x girare a piedi Firenze. Colazione variegata e di qualità.Il prezzo adeguato. Molto consigliata.
• marta (9/5): - L’ allotjament està molt ben situat. És còmode. L’ habitació àmplia amb amenities al bany. Cafè i aigua gratuits. L’ esmorzar molt bo, i el servei molt atent. L’ arribada va ser confosa. No hi ha servei de recepció i malgrat teniem les instruccions el google maps ens portava a una ubicació diferent.
• Romain (8/5): -
• Anto.S86 (9/5): Al cuore di Firenze - La struttura è in un'ottima posizione nel centro di Firenze. Tutto l'arredamento è davvero scelto con cura e molto particolare. La stanza in cui abbiamo alloggiato (vicino l'ingresso) è davvero grande e accogliente e c'è tutto lo spazio per riporre valigie e vestiti; il letto è grande e comodo. La colazione è varia con diverse soluzioni dolci e salate. Lo staff presente è sempre stato molto cortese e disponibile (ad esempio facendoci lasciare le valigie al check-out e al check-in). Effettivamente i bar nella via sottostante possono dar fastidio (non quando le finestre sono ben chiuse). Consiglio inoltre alla struttura di fornire il prima possibile le indicazioni per l'arrivo; la comunicazione via telefono, infatti, è molto difficile e i numeri contattati non rispondono mai. Solo arrivati al B&B abbiamo individuato un numero da chiamare per ottenere il codice di accesso.
• Jose Gregorio (10/5): Excelente - Estava muito bem situado, muito acolhedor, os quartos com espaços generosos, são 5 quartos, ao lado de uma praça de táxi, por incrível que parece o Uber é muito mais caro em Florença chega custar o dobro, Em Geral tudo ótimo , temos água na quantidades que quisermos o cuidado de termos chá, café, e até alguns doces e fruta. Não tenho na apontar quando voltar a Florença não tenho qualquer dúvida de onde vou ficar
• davide (9/5): - Tutto, posizione top quartiere tranquillo a due passi da tutte le attrazioni, staff gentilissimo e disponibile, stanza perfetta, super colazione. Niente
• Sarah (6/5): Great location in a traditional hotel, child and pet friendly. - It’s very well situated just off Santa Croce but is very quiet and feels secluded. We had arranged early check in and were given detailed instructions about how to gain access to the property but when we arrived at the agreed time the doors were locked and no one was there. The reception and emergency phone numbers given were not picking up. We had to take our bags back down into the city for an hour before we were contacted by WhatsApp. This is the second time we’d stayed and things didn’t go quite so well this time. The room and bed sheets smelled very strongly of a fabric deodoriser, rather than freshly laundered. Otherwise it was a nice traditional small hotel with everything you could need.
• Caroline (4/5): - Bra läge och vacker byggnad, om än sliten. Ok frukost m gott kaffe. Mycket ljud från gatan på nätterna, bar som spelar musik t 03. Hade bett om tyst rum, men beaktades inte. Hissen fungerade inte på 2 dagar, verkade inte åtgärdas (boendet ligger högt på 4e våningen). På rummet låg det glasbitar och träflisor på golvet, inte städat efter hantverkare varit där.
• Carsten (9/5): Runder Urlaub, tolle Gegend. - Anlage & Abendessen Alles gut. Wir waren zufrieden.
• Lisa (10/5): We were extremely impressed by this B&B. Everything was gorgeous and impeccable. We hope to return someday in the fu - Huge beautifully decorated room. Impeccable housekeeping. Charming breakfast area. Long shared table was conducive to socializing with other guests. Great central location. Difficult to reach staff by general number in standard hours.
• Yves (9/5): - Super, propre, magnifique petit déjeuner et personnel très gentil! Seul bémol le bruit de la rue Le bruit durant la nuit des bars en dessous
• Ron (9/5): Charming, comfortable and pleasant - Beautiful old, charming and well-located building and nice accommodations. The pleasant gentleman who seemed to do everything (get breakfast ready, make up rooms, collect city taxes from guests, etc.) worked very hard to make sure we had everything we needed and he was very kind. We feel as if we picked the right place to stay. No English channels on tv. Not a huge deal but, still, it would have been nice to catch up on the news or watch a show.
• Giovanna (10/5): Experiência muito agradável - Nós tivemos uma experiência muito agradável em família. Dois quartos e um banheiro, segundo quarto desce uma escadinha. Café da manhã fenomenal, atendentes muito solícitos. Cuidado em cada detalhe. Muito boa localização.
• Joel (10/5): Fantastic - Classy facility. Nice sized room. Great breakfast. Great service. Convenient location. The best hotel stay on our trip. If we ever return to Florence - we will choose this hotel.
• Melanie (9/5): Gemütlich, besonders, Frühstücksraum total schön, Angebot durfte verbessert werden - Die Unterkunft hat sehr viel Charme und ist super gemütlich. Frühstücksauswahl (Vorallem Marmelade, Nutella) fehlt für den Preis. Leider wurde das Frühstück nicht mehr wirklich aufgefüllt als es ziemlich leer war.
• Kopito (9/5): - עיצוב, מיקום, חדר אמבטיה קצת מיושן, ארוחת בוקר בסיסית
• Alessandra (7/5): -
• Jason (7/5): -
• Debbie (10/5): Our "go to" in Firenze - 2nd time there and we'll stay there the next time we're in Firenze. Very comfortable and accommodating.
• Jose Manuel (7/5): Excelente ubicación, servicio mejorable - Ubicación inmejorable. La habitación y el hospedaje de primera El desayuno era hasta las 1030… pero si llegabas a las 9,45 se había acabado casi todo. Y nadie lo reponía. Además uno de los 2 días, nadie sirvió café y hubo que hacerlo en la cafetera de la habitación. El desayuno bien si hubiera de todo.
• Richard (5/5): Navie and Bethelem were both fantastic but the manager was not happy with us requesting a room change. And her attitude - Once you actually got in to the B&B it was fine. We arrived a few minutes early and there was no way to get in. Somehow the door opened and we were able to get in and when we did we entered into a very dark dingy medieval corridor. It was almost impossible to slide our bags over the very crude and dark floors. Then we had to stop on each floor in the lift before we finally found the location on the 4th floor. Once there there was no way to get in. After just a few minutes a very nice young lady (Navie) arrived and let us in. The room they had for us was unexpectedly due to the strong odor of cigarette smoke. I was ready to leave and find another place to stay when she was gracious enough to change our room.
• Rishi (10/5): -
• Kaveh (10/5): - Very nice place Nothing
• Sabine (9/5): Empfehlenswert. - Zolle Zentrale Lage. Im 4.OG gelegen. Kleines familiäres Hotel. Schöne große Zimmer. Tolles Frühstück an einer langen Tafel. Schönes passendes Flair. Check-in nicht bis 20.00 Uhr geöffnet. Mussten warten. Teuer.
• Helen (10/5): -
• Sabine (9/5): Hotel ist empfehlenswert. - Die Lage ist top. Alles zu Fuß erreichbar. Mitten drin. Schönes Ambiente im Alten Gemäuer. Sehr sauber. Super Frühstück. Nettes Personal. Wer Nachts in Italien totale Ruhe braucht muss raus aus dem Zentrum. Wir konnten trotzdem schlafen. Leider war die Rezeption nicht bis 20.00 Uhr besetzt. Mussten warten und telefonieren.
• Pieter (8/5): Happy times in Florence - Een hele fijne kamer met goede voorzieningen. De locatie is heel handig gelegen met bereikbaarheid via de autowegen maar ook wandelafstand tot het centrum. Het ontbijt was goed en de service was top, goed personeel!
• SHIMENG (3/5): -
• Amina (10/5): Una estancia maravillosa, sin duda volveremos. - Nuestra experiencia en este B&B fue simplemente perfecta. La relación calidad-precio es inmejorable, un lugar precioso y muy bien cuidado. La habitación era súper cómoda, amplia y equipada con todo lo necesario, lo que hizo que nos sintiéramos como en casa. Queremos destacar especialmente a Kiran, que nos atendió de manera excepcional: siempre amable, cercana y atenta a cada detalle. Además, prepara un café increíble y con una sonrisa que hace que las mañanas empiecen de la mejor manera. El desayuno fue muy bueno, variado y abundante. La ubicación es súper céntrica, al lado de todo, ideal para recorrer la ciudad a pie. En resumen, un sitio estupendo al que, sin duda, volveremos encantados. ¡De 10! Sólo un juego de llaves para 4 personas, un día nos dejamos la llave sin querer dentro y por suerte pudieron solucionarlo enseguida. Pero todo fue excepcional.
• Victoria (10/5): Highly recommend staying here! So cute and quaint - We loved how spacious the room was, the breakfast was very delicious and perfect. The staff were friendly and accommodating. The shower could use a little upgrade and maybe a shower head that stays up high.
• Eleonora (10/5): Semplicemente tutto perfetto, torneremo sicuramente!!!! - L’eleganza Nulla!
• LEONARDO (9/5): Piacevole soggiorno di lavoro - Struttura molto curata, accogliente sia nelle stanze sia negli spazi comuni Nulla da dire
• Margaret (1/5): With air conditioning working this place is amazing. Without air conditioning it is awful. - Location is excellent, food is excellent, staff was amazing went over and above to be helpful, communication was excellent right up until I mentioned the air conditioner was not working. We had the hottest night or our lives and truly didn't think we could survive the 40+ temperatures in a room with no air circulation and no air conditioning even though advertised as having air con. Turns out it was broken however we were not informed nor were we given the room fan that they had been purchased to help ease the hot conditions so we had the worst night of our lives which ruined the following days site seeing. It was such a shame as up until this the place was amazing but having no air flow or air conditioning in the stiffly hot heat wave was unacceptable. The staff in charge the next day was incredible and couldn't apologise enough but it still didn't change what had happened. If the communication had continued and we had been given a fan things may have been slightly more bearable.
• JIA (10/5): 超棒！ - 早餐很棒～房间整洁，装修很好看！离景点非常近 空调不会开
• Jennifer (10/5): We would definitely stay at Antica Dimora De’Benci again when we return to Florence! Love this property! - This property is beautiful! The staff is friendly and location is great!
• Anders Holm (10/5): Fint hotell med god frokost som ligger veldig sentralt - Autentisk og vakkert hotell Heisen fungerte ikke
• Glenn (10/5): Great location and customer service! - Well appointed interior. Great location to walk to all attractions. Small bathroom
• matthieu (10/5): Superbe établissement, l’accueil est parfait, la chambre superbe et le petit déjeuner excellent ! - La situation Le charme de l’établissement La gentillesse du personnel et la qualité de l’accueil
• Ionel (10/5): - The staff was outstanding, the room and the breakfast. Lovely place to stay.
• nelson (8/5): - The rooms were amazing and so were the staff. Breakfast was plentiful. Location fantastic for getting around Florence. Unfortunately the air con broke when we got there. I know they were trying everything to fix it.
• Maria (10/5): Великолепно!!! - Все!!! Все было великолепно! Номер такой уютный, иногда не хотелось выходить из него). Все чисто, аккуратно, красиво! Комфортно!!! Завтраки просто шикарные!!! Яйца, фрукты, ягоды, булочки, блинчики, лосось, авокадо, моцарелла и многое другое в уютном ресторане на первом этаже. Накрывают большой стол и каждый может самостоятельно придти покушать. Иногда я была одна за большим столом и чувствовала себя, как во дворце 🤗 Все очень понравилось!!!
• YILIANG (9/5): -

Photos