Arte Brisa Hostal Boutique
Location: Avenida Santiago Bueras # 1153, Puerto Natales, cl
Star Rating: 8.5 Stars
Property Type: Bed and breakfasts
About this Property
Convenient Location
Arte Brisa Hostal Boutique is ideally located in Puerto Natales, just a short distance from key attractions such as the bus station, museums, and the main square.
Comfortable Accommodation
Enjoy a comfortable stay in our family rooms equipped with modern amenities including a flat-screen TV, private bathroom, and cozy bed linens.
Relaxing Lounge and Amenities
Unwind in our inviting lounge area or take advantage of our free WiFi, private parking, and full-day security for a worry-free stay.
Experience the charm of Puerto Natales while staying at Arte Brisa Hostal Boutique. Book now for a memorable stay!
Important Information
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.
Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Policies
Check-in: 02:00 PM - 10:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Family rooms
- Luggage storage
- Express check-in/check-out
- Tour desk
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Shuttle service (additional charge)
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Shopping on site
- Television in common areas
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Family Room with Private Bathroom
Featuring free toiletries, this family room includes a private bathroom with a shower and a hairdryer. This family room has a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit has 3 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Board games/puzzles
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Mobile hotspot device
- Fire extinguisher
- Key access
- Hand sanitiser
-
Deluxe Suite, City View
1 King Bed
172-sq-foot room with city views
Layout - Bedroom and dining area
Internet - Free WiFi 50+ Mbps
Entertainment - 21-inch plasma TV with digital channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Laptop workspace, wardrobe or closet, and desk chair
Comfort - Heating, fresh towels every 3 days, fresh bed sheets every 3 days
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Shampoo
- Separate dining area
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Desk chair
-
Triple Room with Private Bathroom
Providing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. This triple room features a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 3 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Board games/puzzles
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Mobile hotspot device
- Fire extinguisher
- Key access
- Hand sanitiser
-
Double Room with Private Bathroom
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Linen
- Clothes rack
- Toilet paper
- Board games/puzzles
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Mobile hotspot device
- Fire extinguisher
- Key access
- Hand sanitiser
-
Twin Room with Private Bathroom
Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. This twin room features a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Linen
- Clothes rack
- Toilet paper
- Board games/puzzles
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Mobile hotspot device
- Fire extinguisher
- Key access
- Hand sanitiser
-
Quadruple Room with Private Bathroom
Featuring free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. This quadruple room has a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit has 4 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Board games/puzzles
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Mobile hotspot device
- Fire extinguisher
- Key access
- Hand sanitiser
Guest Reviews
- Guto Evans (9/5): -
- GONZALO (5/5): -
- Elisa (7/5): -
- Muriel (7/5): Bien - Está bien ubicado, a pocos metros del terminal de buses. Es limpio y el desayuno completo Podría tener hervidor ya que colocan café y té pero no se puede calentar agua en la noche cuando no está el personal. Nos quedamos 2 veces, la 1ra todo bien pero la 2da fue complicado pues no nos abrían la puerta ya que no había personal en ese momento (por colación) y estaba lloviendo.No contestaban el teléfono y tuve que escribir por booking para obtener respuesta.
- Nadim (8/5): -
- João Antonio (8/5): -
- Daniel (7/5): -
- Zuzanna (9/5): -
- Brendon (7/5): - Very close to bus station Wilburn is why I booked. About 15/20min walk to town centre. Room was comfortable, staff very friendly, limited English but helpful, packed breakfast for early departures are very basic, I never had the regular breakfast. The floor is the squeakiest floor ever to walk over and the bed is also very squeaky, you can hear everything in the whole property. I had to keep the bathroom door closed and window open all the time as the drains smelled sewage.
- Bart (7/5): -
- Maja (10/5): Loved it! - We loved the stay, it was very cosy and had a warm home feeling. The beds were super comfortable, nice linen, we had a good sleep. The breakfast was also very tasty. The hostel is close to the bus station, only 5 min away, so perfect before going to the national park. We also got sandwiches for takeaway before our trip. We would definitely come back
- González Chinchón (8/5): -
- olga (10/5): -
- Paula (7/5): -
- rachel (4/5): - La salle du petit déjeuner avait une très belle vue et le petit déjeuner était correct. L'hôtel est bien tenu mais très cher pour la qualité du logement par rapport à d'autres endroits de Puerto natales. La chambre donnait sur un mur, elle était sombre et humide. La porte de la douche était cassée. Il faisait froid mais quand nous avons demandé, ils ont allumé le chauffage sans problème. La maison est bruyante, les voisins sont omniprésents.
- Camila (3/5): Cobros adicionales sin detalles, aumento del valor de forma unilateral - Me cobraron mas dinero que el valor que indicaba booking, desgraciadamente no pude rechazar alojarme ahi, debido a que era tarde y un lugar desconocido, una sinverguesura que se abuse del turista.
- Harry (8/5): -
- Miguel (10/5): - La amabilidad de Ana y la cercanía con la estación de bus para viajar
- Karina (7/5): -
- isabelle (7/5): - Personnel charmant Dommage des remontées d’odeurs d’égout
- Ronald (8/5): -
- Eva (7/5): -
- Ferreira (10/5): Un lugar muy recomendable ! - Muy limpio y gente amigable. No podría decir nada
- Carlos (8/5): - Ambiente tranquilo ideal para familias Desayuno podría ser un poco más abundante y la calefacción debe ser regulada de mejor forma
- Erika (9/5): A wonderful little hostel with generous hosts - The owners are the nicest and most helpful people. The location is perfect for those doing the W and getting to the bus station. Breakfast included and they stored our extra bags for us during our trek.
- Miguel (10/5): - Muy simpáticos todos
- Karina (7/5): -
- Sophie (3/5): - Dichtbij busstation. Schone kamer. Vriendelijk personeel. De kamer stinkt heel erg naar riool. Geur is zeer intens.
- Wiebren (7/5): - Hostel is close to the bus station, but not in an otherwise very appealing neighbourhood. We only stayed for one night, so the location was not that important to us. Breakfast is basic, but fine. The beds were comfy!
- Trang (8/5): - The lady at the reception was nice and friendly. We left early for an excursion and she prepared pack lunch sandwiches takeaways . Bathroom shower stalls and fixtures are not properly working, off track, cover was off
- Raphael (9/5): -
- Carolina (9/5): Agradable - Muy buena atención de la Sra. Ana, muy amable. Habitación con buena iluminación, buen desayuno y limpieza del lugar. La sala para el desayuno es bonita y cómoda. El alojamiento tiene antiguedades interesantes como parte de la decoración. Está ubicado en un sector principalmente residencial con algunos locales comerciales.
- Diane (6/5): - Good location and good rooms.
- Anna (10/5): Homely and welcoming - Great location, beautiful breakfast and clean, comfy rooms. Felt like a homely and comfortable base to return to after a few days camping and hiking in Patagonia. Walls are very thin so you can hear other guests talking - problem easily solved with ear plugs though so would just recommend having them if needed.
- Mariangela (10/5): Muy buena receptividad - Todo excelente, la atención perfecta súper amables, el lugar es muy acogedor
- Renate (8/5): -
- alessandra (9/5): -
- Melanie (8/5): Perfekt, wenn man den Bus erreichen muss :) - Wie haben das Arte Brisa wegen der Nähe zum Busbahnhof gewählt und nur eine Nacht hier verbracht. Die Betten sind bequem, die Besitzer/das Personal sehr freundlich. Da wie schon um halb 7 das Hostal verlassen mussten, wurde uns ein kleines Frühstückspaket gepackt – herzlichen Dank :) Wie hatten ein Zimmer im Erdgeschoss direkt gegenüber der Rezeption. Für Geräuschempfindliche Menschen ist das eventuell zu laut.
- Victoria (10/5): Ubicación perfecta - La ubicación, la amabilidad de personal. Estaba muy limpio y cerca de la estacion de autobuses
- pacheco (8/5): -
- Victoria (10/5): - Personal muy amable. El sitio muy acogedor. Muy cerquita de la estacion de autobuses lo que es perfecto si tienes puerto natales de base
- Adi (9/5): -
- Stefan (8/5): -
- sandra (10/5): Descanso en medio del trabajo. - Excelente atención de todas las personas del lugar, siempre dispuestas a entregar información y apoyo. El desayuno muy rico y, lo más importante, espacio calentito y limpio. No identifico en este momento algún aspecto que no me haya sido agradable de mi estadía en el lugar.
- Herrera (7/5): - Ubicación muy buena al lado del terminal, hostal acogedor y cómodo. El personal muy simpático y atento.
- Erika (9/5): Excellent location and the nicest people - The owners of Arte Brisa are the nicest and most helpful people! We stayed here both before and after our W trek. We arrived on New Year's day and almost everything was closed, so the owner helped us find a place to eat dinner. They let my daughter borrow a phone charger with adaptor since we somehow didn't have the right one and they let us store our luggage while we were on our trek. Arte Brisa is only a 5 minute walk to the bus station where we went to start our trek journey. Location, location, location. Breakfast was simple but did the job. They even packed us a to go breakfast the day we left on our trek since we had to leave very early. They also helped us arrange a shuttle back to the airport on our final day. The room was a bit small with not a lot of space for our bags, but with all the pluses this place has to offer, that wasn't a big deal.
- Jimmy Lim II (8/5): - Clean and simple room, with good breakfast. Very hospitable staff that will help you with what you need. They will keep your bags for you for a fee when you go out hiking for a few days
- Unistus (8/5): Great short stay - The room itself was comfortable. Although I had booked a city-view room, I forgot about this and did not request it; in any case, there is very little view to speak of. The women working at the hotel were very kind and helpful, and the internet connection was fast. The breakfast could be improved (very very basic), and the bathroom interior was very basic. While not a disadvantage, it is worth noting that the hotel is close to the bus station, which was convenient, but it is therefore slightly further away from the town centre.
- Vivian Ho (8/5): -
- Birgitta (7/5): Es war okay, aber nichts besonderes. - Der schöne Frühstücksraum mit Blick auf die Berge. Das Frühstück, das enge Zimmer, dass die Zimmertür klemmte und sich nur mit Gewalt öffnen und schließen ließ
- Aleksander (7/5): - Miła obsługa personelu. Na pewno nie polecam - zasady działania są nieprzyjazne. Nie możesz zapłacić zwykłą kartą bo akceptują tylko karty kredytowe choć nie jest to jasno napisane w ofercie. Nie zapłacisz gotówką w chillijskich pesos choć to chyba nielegalne w tym kraju.Tylko dolary amerykańskie. Zabrakło mi ok 3 USD w gotówce i chciałem dopłacić różnicę w chilijskich pesos - zrobiło się nieprzyjemnie i mogłem zostać bez noclegu. Kiedy wieczorem coś się zepsuje nie zawsze jest kontakt z obsługą.
- Sara (10/5): - Muy recomendable! La mujer que nos atendio era encantadora y las habitaciones impecables. Nos preraron el desayuno para llevar porque nos ibamos antes de que empezase:)
- Boobalan G (9/5): -
- Inge (8/5): Decent stay before or after arrival/leave from busstation. Bit further from city centre - Close to busstation, to be able to take the early bus to torres del paine Breakfast box was ready when we left early Quite noisy.
- Rodrigues (8/5): -
- Deshane (8/5): -
- IAN (9/5): - Lovely room. Helpful staff
- Andrea (8/5): -
- Alejandra (8/5): Una estadia agradable - El desayuno estuvo bien. La habitación era correcta. El personal fue amable. Pedimos planta baja pero había feo olor en la habitación y nos cambiaron a planta alta. Las puertas no cerraban. Estaba alejado del centro. Pero como estábamos en auto eso no fue un problema
- Luc (8/5): Goed, maar te veel lawaai van de andere bewoners - Zeer vriendelijk onthaald, goed en comfortabel bed Veel te warm op de kamer, te veel lawaai van de andere bewoners (naast en boven onze kamer)
- Klaudia (7/5): -
- Monika (4/5): Für 31€/Nacht pro Person war es okay. - Das Personal war sehr nett. Das Zimmer war recht kalt, der Knauf war von der Heizung entfernt, so dass man die Heizung nicht aufdrehen konnte. Das Badezimmer ist quasi wie ein angebauter Holzverschlag und dadurch recht kalt. Leider war ab Tag 2 der Ausfluss der Toilette stark riechbar, was den Aufenthalt im Zimmer nicht besonders angenehm gemacht hat.
- CYNTHIA SALVO (10/5): Tranquilo - La atención fue muy buena; siempre nos ayudaron ante cualquier duda. Nos tocó un clima lluvioso y llegar al hostal calentito fue como sentirse en casa. El hostal esta muy cerca de donde llegan los buses, el agua de la ducha muy calentita lo que se agradece, con respecto al desayuno bien . El hostal, si bien tiene una buena ubicación, no es céntrico. Al menos yo que viajaba con mi madre nos movíamos por la ciudad en colectivo.
- Jacob (10/5): - Staff extremely friendly and helpful. Great service and amenities, fresh-cooked eggs for breakfast. Trustworthy, reasonably priced bag storage. Short walk to the bus depot. What more could you want?
- Joan (10/5): - Very friendly staff that went above and beyond to make our stay comfortable
- Germana (5/5): Deixou a desejar - Cafe da manhã simples mas atende Acomodação com vazamento no aquecedor, muito barulho dentro do quarto, tanto do piso superior quanto da recepção
- Erni (7/5): - Bequemes Bett, geräumiges Zimmer, warmes Wasser, Ei zum Frühstück und nicht nur weisses Toastbrot mit Käse und Schinken. Nahe Busstation. Riecht überall nach Weinrauch, sehr unangenehm wenn man es nicht mag. Alles ziemlich in die Jahre gekommen, Riss in der Fensterscheibe, Wasserschaden an der Decke, Löcher in der Wand im Bad. Einrichtung ist geschmacksache. Alles sehr hellhörig. Etwas weit vom Zentrum. Preis Leistung stimmte für uns nicht.
- Hutchison (7/5): -
- Regina (8/5): Nette Unterkunft in guter Lage - Sehr familiär gehaltene Unterkunft in guter Lage, sehr freundliches Personal (leider aber nur Spanisch sprechend), Parkmöglichkeit direkt vor der Unterkunft, alles sehr sauber Es ist im ganzen Haus extrem hellhörig
- Cesar (10/5): Buena ubicación y atención - Buena ubicación y tranquilidad
- Ylenia (8/5): Ok - La posizione è ottima e il personale pur non parlando inglese ci ha aiutati. La stanza ha una grande finestra che da sulla strada e il bagno è molto vecchio.
- Kurzbauer (8/5): -
- Iris (6/5): -
- Thiago (5/5): -
- Maiko (8/5): - Let us check in early. Prepared lunch for hiking. Very nice staff.
- Maiko (10/5): - Nice staff and good heating
- Iris (5/5): -
- Lukas (10/5): - Blizko autobusovej stanice. Cisty priestor, velka izba pre 4 osoby a osobne veci Dalej od centra a potravin
- Clarice (8/5): -
- John (8/5): -
- Fabienne (9/5): - Nahe am Busbahnhof. Super nette Besitzerin, durften unser Gepäck für 6 Dollars am Tag dortlassen während des O Trek Falls man mehrere Tage in Puerto Natales ist ist es weniger zentral wie andere Hotels.
- Florentine (9/5): - Super Lage, wenn man mit dem Bus an/-abreist, da der Busbahnhof nur wenige Gehminuten zu Fuß entfernt ist (ca. 5min zu Fuß). Sehr freundliches Personal. Wenn man vor dem Frühstück abreisen muss wird einem auch ein Lunch-Paket to-go vorbereitet.
- ARIANNA (8/5): - Cortesia dello staff, posizione Bagno leggermente piccolo
- RAUL ALFREDO (10/5): - Fantástico, limpio y correctamente ubicado, precio/calidad OK.
- Andreea Maria (9/5): -
- Ines (6/5): - Doccia piacevole. La possibilità di avere la colazione da asporto anche prima dell’orario solito. Struttura datata, con pareti molto sottili per cui molto rumorosa. Odore sgradevole dall’esterno.
- Hutchison (7/5): - Location close to bus terminal Bfast was meager and purchased bag lunch left a lot of room for improvement.
- Andreea Maria (9/5): Muy buena opción en Puerto Natales. - Alojamiento muy limpio, cerca de la estación de autobuses. Personal encantador. Hicimos la ruta W de las Torres del Paine y nos fue genial para la conexión con el bus. Además está cerca del centro, a 10 min caminando.
- Anna (7/5): -
- Lynne (6/5): - Friendliness of the staff, Tea and coffee facilities were great, and the packed lunch as we missed breakfast on both days. Rooms were cold especially after the heating went off. The blinds didn't stop any of the outside light or the wind whistling through the windows. The road is also quite noisy.
- Andrea (2/5): - Camera spaziosa e letto comodo. Vicinanza alla stazione dei bus La porta della camera aveva la serratura rotta e quindi era possibile aprirla in ogni momento dall'esterno il che la rendeva decisamente poco sicura sotto tutti i punti di vista. La porta scorrevole della doccia era rotta. Bagno piccolo in confronto al resto della camera. Non era presente un frigorifero in camera, anche se era indicato. La colazione inizia in teoria alle 7:15, ma a quell'orario era ancora in fase di preparazione del buffet. La tenda della camera non oscurava nulla rendendo difficile dormire per la luce che filtrata. Camera molto rumorosa perché scarsamente insonorizzata. Alla sera alla reception non c'è nessuno e se contattati telefonicamente rispondono a fatica
- Andrea (2/5): - Posizione comoda per la stazione dei bus e gli autonoleggi Il riscaldamento in camera non funzionava e nonostante l'abbiamo segnalato in reception è abbiamo successivamente provato a contattare telefonicamente la proprietaria, siamo stati ignorati e siamo rimasti al freddo. La camera era piccola, asciugamani macchiati, la tenda sopra il letto è inutile e non oscura nulla quindi entra tutta la luce. La finestra del bagno non si chiude bene del tutto e quindi filtra aria fredda. Camera molto rumorosa perché praticamente non insonorizzata. Maniglia della porta difettosa. Gestione imbarazzante della colazione: abbiamo chiesto la colazione d'asporto (perché la colazione a buffet inizia alle 7:15 e per andare a Torres del Paine ci vogliono 2 ore) e ci è stato dato un panino piccolo e 1 yogurt magro, senza nemmeno qualcosa da bere.
- Ann-kathrin (8/5): -
- Ilaria (9/5): - Camera spaziosa e pulita. Host molto carina e disponibile e ci hanno preparato la colazione al sacco visto che partivamo presto. Veramente troppo caldo in camera
- Decio (8/5): Entrega o prometido - Da comodidade do quarto e do café da manhã compatível. Do tempo necessário para água.correr, tanto a fria, quanto a quente. Aparentemente o sistema opera com bombas booster, que só ligam pela passagem do fluxo mínimo de água provocado com a abertura da torneira ou chuveiro. Também não gostei da inexistência de estacionamento.
- Camila (8/5): Linda decoración - La decoración muy bonita y el personal muy amable, nos dieron varios tips para pasear y salir. Muy buena disposición para cualquier cosa que necesitáramos. La instalación es antigua asi que cruge demasiado todo, si caminabas en la pieza se escuchaba de todos lados.
- DANIELA (8/5): -
- Edgar Francisco (10/5): - El servicio por parte del personal es excelente. Bien ubicado a unos 3min de la terminal de buses. El desayuno muy bueno, flexible con la opción de tomarlo en el hotel o prepárate un almuerzo para llevar a tu excursión a Torres del Paine. La calefacción es buena y la decoración aún mejor.
- Wilson (10/5): -
- Miriam (10/5): Buen lugar para alojar - El lugar muy tranquilo Todo excelente
Photos
