Charlie Franca Jardim Paulista

Location: Alameda Franca 444, Sao Paulo, br

Star Rating: 7.9 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Non-smoking throughout
• Guest rooms disinfected between stays
• Free wired internet
• Fitness facilities (surcharge)
• Internet access

Rooms Available

• Studio

  Providing free toiletries, this studio includes a private bathroom with a shower, a bidet and a hairdryer. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The studio provides air conditioning, a coffee machine, a dining area, a flat-screen TV, as well as city views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Dining area
  • Stovetop
  • Bidet
  • Coffee machine
  • Linen
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Hypoallergenic pillow
  • Accessible by lift

• Studio

  Guests can make meals in the kitchenette that features a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned studio has a desk, a balcony, city views and a private bathroom. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Dining area
  • Stovetop
  • Bidet
  • Coffee machine
  • Linen
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Hypoallergenic pillow
  • Accessible by lift

• Studio

  Offering free toiletries, this studio includes a private bathroom with a shower, a bidet and a hairdryer. The well-fitted kitchenette has a stovetop, a refrigerator, kitchenware and a microwave. The studio offers air conditioning, a coffee machine, a dining area, a flat-screen TV, as well as city views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Dining area
  • Stovetop
  • Bidet
  • Coffee machine
  • Linen
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Hypoallergenic pillow
  • Accessible by lift

• Duplex Studio

  Guests can make meals in the kitchenette that has a stovetop, a refrigerator, kitchenware and a microwave. The spacious studio features air conditioning, a coffee machine, a balcony with city views as well as a private bathroom boasting a shower. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Sofa
  • Dining area
  • Stovetop
  • Bidet
  • Coffee machine
  • Linen
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Hypoallergenic pillow
  • Accessible by lift

Guest Reviews

• Mariana (6/5): Limitação de acesso é consenso entre pessoas hospedadas - quarto novo e limpo dificuldade de acesso e saída, cafeteria no térreo não existe mais como nas fotos, barulho
• Solangê Fães (7/5): Muito boa - LOCALIZAÇAO OTIMA . Quarto bom, chuveiro muito bom, toalhas estavam novas . . Senti um pouco de cheiro de esgoto . Sugestão : Poderiam ter uma vistoria antes de alugar o quarto . Do resto nada a reclamar .
• Mariel Fernandes (10/5): - Higiene
• THAMIRYS (6/5): Razoável - Localização Muita poeira, me causou a crise alérgica
• Monique (10/5): -
• Paulo Henrique (10/5): -
• Toledo (9/5): Fantástico - Toda a equipe de apoio.
• MARICARMEN (7/5): - La limpieza Que no exista asistencia del personal
• Stephany (10/5): Amei, tudo limpinho quando chegamos, é uma graça o apartamento, tem o fogão de indução, as panelas, talheres, geladeira, - Amei, tudo limpinho quando chegamos, é uma graça o apartamento, tem o fogão de indução, as panelas, talheres, geladeira, microondas, tudo que precisamos, as toalhas estavam certinhas, limpinhas, a roupa de cama também! Amei, foi muito rápido o chek in, informamos o horário que chegaríamos e assim que chegamos já entramos, já tinha o reconhecimento facial certinho! Amei que tinha maquina de café, poderia ter a opção de comprar mais cápsulas no mercado do prédio Não teve nada que não gostei!
• Jonas (10/5): É uma boa opc - Custo benefício e localização
• Anderson Padua (10/5): Naoi volto maís - Comodidades, limpeza Descaso total. Meu check-in estava previsto para as 15h, porém cheguei às 19h e fui informado de que a entrada só seria liberada às 21h30. Após muita insistência, conseguimos acessar o local apenas às 20h. No dia seguinte, nosso acesso foi bloqueado às 11h da manhã. Ou seja, o check-in ocorreu com grande atraso, mas o check-out foi rigorosamente cumprido no horário exato.
• Pedro (4/5): Não foi como esperava - Portaria péssima pra entrar , cama ruim, pia muito pequena
• Toledo (10/5): prática e confortável -
• Pedro (8/5): -
• Adolfo Casas (10/5): Vem a dois que é sucesso! - Completo, cama excelente, chuveiro com boa pressão d'água, ar condicionado funcionou bem, entrada e saída super tranquilos, só achei que o quarto tinha varanda confirme mostrou nas fotos, mas não tinha, porém não desmerece em nada. Recebi link pra entrar antes e me desloquei até o local e quando cheguei o reconhecimento facial não estava liberado ainda. E na saída a limpeza veio ainda na hora que estava no quarto, sendo que havia sido liberado late checkout. Resolvido naquele mesmo momento.
• JOvani (8/5): - Localização, limpeza e segurança. Conforto em relação ao mobiliário, iluminação, falta de um ferro de passar roupas, falta de programas de tv no canal aberto.
• MMScaramal (6/5): Dificuldade de comunicação - Localização Limpeza - o banheiro estava com cabelos colados na porta e no azulejo e fiz mais de 10 tentativas pelos canais para estender a estadia. Não consegui falar com ninguém e tive que mudar de hotel.
• Richardson (10/5): -
• Fabrizio (2/5): apartamento sujo, com cheiro ruim, paredes lascadas, sofa completamente encardido, com manchas, -
• Jurevicius (7/5): lindo para atletas - El pequeño departamento esta muy bien y algo estupendo es que tiene escritorio. Esta perfecto apra una sola persona, la cama es muy comoda, y sabanas y toallas son buenas. La zona es jardim y esta cerca de Av paulisa pero son tan promunciadas las subidas y bajadas de las calles que terminas tomando uber por 5 cuadras. A las 6 de la tarde no hay un alma en la calle, no hay lugares de comida cerca (si hay un supermercado) asi que tenes que venir con la comida desde el centro... No es grave, pero hay que tenerlo en cuenta.
• Camila (10/5): - Localização perfeita! Um pouco de barulho
• Leonardo (7/5): Satisfatório - Localização e utensílios Colchão, controles sem pilha, TV nao conectou internet
• Jandira (10/5): -
• Solange (10/5): -
• Aluizio (2/5): Decepção e nojo. - Nada. Muito sujo. Um mal cheiro de cigarro terrível, gerando até dificuldade para dormir. Tudo muito sujo e mal cuidado. Sinceramente, não sei como alguém, ou uma empresa, disponibiliza um apartamento nessas condições.
• Claudia (7/5): - Ok solo come appoggio, la stanza è molto piccola Abbiamo soggiornato due volte e abbiamo avuto problemi con lo scarico del bagno entrambe le volte in stanze diverse. Camera molto basica. Non ha servizio di deposito bagagli.
• Claudia (7/5): - Soggiornato due volte con camere diverse, entrambe le volte abbiamo avuto problemi con lo scarico del bagno. Stanza molto piccola e basica. Non c’è servizio di deposito bagagli.
• Márcia (10/5): -
• Verified traveler (2/5): - Muito barulho, cama e jogo de cama de pessima qualidade e ar condicionado com cheiro muito ruim.
• CLAREANA (8/5): Ficaria novamente!! - Tem tudo que é necessário. Utensílios disponíveis, roupa de cama boa, chuveiro bom, etc. O sensor de presença do hall estava disparado, ficou acionando a noite toda. É apenas questão de manutenção, mas foi algo que incomodou.
• Estevam (10/5): Boa - A localização muito boa, studio bem confortável e limpo. E com todas as comodidades necessárias. Facilidade para Check-in. E tinha um senhor que trabalha no prédio que foi muito solícito e sempre estava disposto a ajudar. Ao chegar no prédio para check-in, a pessoa que me atendeu no interfone acredito que foi uma moça da limpeza, foi muito rude e grossa sem necessidade alguma. O suporte do papel higiênico estava com defeito, assim como a tampa do vaso sanitário precisa de um ajuste.
• Danielle (1/5): Péssimo - Foi péssimo. Fiz reserva por milhas e não recebi o meu código. Tive q comprar na hora e msm assim fiquei horas esperando liberar minha entrada pq eles fazem atendimento por Whats até as 17hs e depois desse horário. Tudo
• Arturo (9/5): -
• Savio (10/5): Exceptional - Localização
• Leandro (4/5): - It took me almost one hour to check in because I didn’t receive the details of my room. Their service on what’s app is very slow and for a simple question you will speak to at least 3x different people. No phone available so you will be at the mercy of whoever is on the other side and for the most of it a robot will be answering your questions.
• Miguel (8/5): Very good -
• Verified traveler (6/5): Ok. Limpeza pode melhorar. - A cama não era muito confortável, estava afundada no meio. O lençol que cobria a cama escapava e o colchão não tinha nenhum protetor. Tive crise de rinite porque tinha poeira no quarto, tive que olhar o filtro do ar e não estava limpo. Pontos positivos tem pratos, talheres e uma cafeteira. O quarto era um tamanho bom para uma pessoa só.
• João Vitor (10/5): - Gostei muito da experiência, bem localizado, super limpo, uma dica, no mercado lá em baixo, coloquei uma carta mais variada de vinhos.
• Natalia (4/5): - Acomodação bem antiga e infra ruim.
• Nihan (4/5): The check in process was confusing and not easy. They sent a link to put my documents and photo that didnt felt safe als - It was as it shown on the pictures The check in process was confusing and not easy. They sent a link to put my documents and photo that didnt felt safe also didnt work so i had to contact via whatsapp, they asked my documents on whatsapp that also didnt felt safe. Even tho i send my documents i kept receiving “documents missing” emails and till last second i didnt know if i was going to be able to access to the building.
• Astrid (9/5): Superb -
• LFernanda (8/5): Ótimo - Gostei muito! Porém o reconhecimento facial estava ruim do lado de fora, toda vez tinha que interfonar. Colchão um pouco velho e elevador devagar. Mas limpeza ótima, e tamanho suficiente para uma pessoa.
• Caue (6/5): Avaliação - Precisam cuidar mais com a limpeza do banheiro, fugas do banheiro sujas e teto com mofo. A cama não é muito confortável. Localização boa, próximo a Oscar Freire e Avenida Paulista.
• Natalia (5/5): Great location but not too comfy to rest - Like: the location was amazing Dislike: it wasn’t clean enough, the sound of the fridge was too much to rest and sleep… and the bed wasn’t as comfy as it looks in the pictures.
• Alice (8/5): Muito bom - Gostei do flat, foi uma estadia boa. Era bem limpo e confortavel em geral. Me incomodou um pouco o atendimento remoto. Não ha recepcao ou funcionarios no local. Tive que enviar os documentos duas vezes porque nao estava dando certo. Depois fiquei confusa sobre como seria a entrada com a questao da senha etc - mas deu tudo certo. Ressalto que deu tudo certo e consegui entrar sem problemas, e sempre que busquei contato via whatsapp, foi super rapido e tranquilo, mas achei mais preocupante o fato de ser tudo remoto e ter que ficar me preocupando com checkin um dia antes.. Na acomodacao correu tudo bem! Gostei do quarto, tinha mini market pra comprar conveniencias no terreo. A localizacao é imbativel.
• Diane (9/5): Nice, well located studio apartment. FaceID access needs work . - Lovely room, good location, comfortable . The Face ID access does not work efficiently. The doorman seemed frustrated with it as well. Our faceID was reading and accepted, but the door kept getting stuck. This continued for all four days of our stay.
• Maximilian (8/5): Very good - You can only talk to them via whatsapp. If you have a problem, it can take a while. Make sure you send them all the necessary documents beforehand.
• Lais (10/5): Exceptional -
• Mariane (7/5): Good -
• Pilar (8/5): Very good -
• Lucas (10/5): Exceptional -
• Mirna Tane (10/5): Uma grata surpresa! - Muito boa!
• Laura (9/5): Superb -
• Wagner (10/5): - Gostei do flat , bem localizado a poucos minutos da av. Paulista , não tive problema no check in, o imóvel é pequeno porém confortável e atende a necessidade básica de um casal , pra mim o único defeito foi no checkout , q é cedo as 11:00 e ao sair nesse horário a saída já tinha sido bloqueada , tive que esperar alguém sair para poder me retirar do imóvel , tirando esse detalhe vale muito a pena a hospedagem.
• Adriano (1/5): Bad - Nothing. Everything was terrible. Honestly, I'll never go back to this chain, and I'll never recommend them to any one I know. Awful, the room was not the one I reserved. It took 3 hours for them to send me the code. I reserved a way bigger room and they didn't give me the right one. They promised 20% back, but they should refund me for at least 50%. Awful management!
• Thales (8/5): Pelo preço vale a pena - Local limpo, organizado, localização maravilhosa. Poderiam trocar os lençóis por um de elástico pra não ficar saindo toda hora. Um filtro também seria legal. Televisão não tem nada de streaming
• Marcella (10/5): Honestíssimo - Estadia bem honesta, bom custo beneficio. Excelente localização, quarto e banheiro limpos, quarto bem pequeno, mas justo pelo preço e localização.
• Lucas (8/5): Very good, but expensive. - Very clean and comfortable, the location is great. There were no staff at the place, it’s a self check-in apartment. We struggled at locating the entrance, it’s by the side of a cafe place. Also it’s expensive, probably that’s São Paulo’s price i guess.
• Rodrigo (9/5): Fair for the price. - We receive all the communication by WhatsApp. Nothing made me upsad. However the bedding stuffs could be better.
• Silvia Oliveira (10/5): - Apartamento muito limpo e organizado, prédio novo, roupa de cama e banho de ótima qualidade
• Amanda (6/5): - O quarto é relativamente novo, porém muitas coisas com manutenção a fazer, coisas caindo e quebradas, a cama é extremamente baixa e o colchão bem ruim, disponibilizam apenas uma coberta, sendo que estamos no inverno e bem frio em SP Ja fiquei em outros aptos charlie, e não são assim, sempre impecáveis, não voltaria nesse. A localização é muito boa.
• Rodrigo (9/5): Superb -
• Adriano (10/5): Recomendo! - Flat muito bem conservado, em estado de novo! Tudo bem organizado e funcionando. Check in e check out bem resolvidos. Localização top!
• Muryel (10/5): Estadia perfeita - Ótima localização, cômodo perfeito e super completo, segurança e tecnologia funcionando perfeitamente. Todos os itens da acomodação funcionando e/ou intactos, nada para reclamar!
• Cristiane (10/5): Exceptional -
• Thiago (4/5): Abaixo das expectativas. - Apenas uma toalha disponivel para 3 diarias. Nao tem lencol de elastico, ficando descondortavel dormir com lencol saindo o tempo todo. Banheiro precisando de uma fazina (azulejos sujos). Cama com colchao ruim, disconfortavel.
• Yalile (8/5): The piece is nice and clean, well located and secure - The location is very good and the security of the building and the neighborhood When internet went down, I had to talk with a lot of people and couldn’t find anybody to help.
• José Aurélio (10/5): Me surpreendeu. - Na chegada, foi meio complicado pq era tudo tecnológico, o reconhecimento facial não funcionou, precisei interfonar em.uma.cetral, depois pelo watszap, mas de certo. Na saída tbem foi bloqueado pq atrasei um pouco, tive que ligar p/.pedir liberação. O prédio é bem arrumadinho, o flat tudo novinho, uma.sala, cama e roupa de cama bons. Bem acochegante. Tem muita coisa próximo, restaurante, padaria....1/2 qdras andando. Muito bom..
• Karen (6/5): Very Nice but gym and jacuzzi could be better - The mattresses, the pillows, the kitchen very well equipped. Mr. Roberto the concierge was super gentle The firm hired for cleaning. One of the staff was super disturbing. To use the jacuzzi was a great deal of complication!
• Vassas (8/5): Good but unbearable booking services facilities - The quality of the facilities and the location I had to lose hours and hours during several days to put all documents on their site. Always problems...Then, I never received on time any confirmation. I was still waiting at 4pm when "check in" should have been at 3pm... I had again to stress again before taking my plane. Too much technology and no one to talk on the phone. Stupid comercial attitude. Imagine the suffering of foreign tourists trying to make a booking. Never had such problem, as an international traveler since 40 years, to confirm such a booking. It seems like a police process everytime and no one never on the phone. Just their automatic app which is nothing, but really friendly. Honestly, business travelerx have no time to lose like that and substitute the service that should be done by a receptionist. Should really try to put a real receptionist at the desk. In Brazil it only cost USD 300 a month to get a full time staff. I remind that the rate is equivalent minimum to USD 70/day. So please spare your clients' precious time! We have things better to do that spending hours to get our confirmation. Message to the OWNER!!!
• Alex (3/5): Proceed with (great) caution - I stayed at Alameda Franca 444. Good facilities (digital locks, gym, cafe in the building). Clean room, good shower. The support experience was quite disappointing. 1) First, I asked to change the room because in the photo, there was a computer desk, yet on arrival, there was no desk ("All of our rooms are of similar class and have 100% similar equipment, so we can't change it except for emergency cases"). Okay. 2) Second, I tried to extend my stay, and the hotel appeared to only accept Brazilian cards (travelers, beware). So we went on Booking, yet the extension wasn't available there, and we agreed that I'd book a new stay (welcome, the extra charge). 3) The new stay was booked with a new room because "your old room is 28 m2, and the new is 25 m2, so we can't merge your stays unless you pay the difference". Yet I didn't find anything in the room description about their size, and see the previous points re: room class and payment methods. Had to move my belongings; okay, but see the next point. 4) The entire extension process took nearly 4 hours of WhatsApp back-and-forth, and I was preparing to spend another 4 hours between stays in the coworking (11 am check-out, 15 pm check-in) . My basic weekday involves running multiple online calls, so that was expected to be a problem. PS. This issue was eventually fixed by negotiating an early check-in, and the new stay began without any time gap. And, there was finally a computer desk (now re-read point 1 once again). 5) I was asked to undergo ID verification once again for a new check-in. Yet, my ID was in the embassy for visa processing (that was maybe my problem, and the team agreed to move my documents from the previously verified stay to the new one). 6) But (maybe because of the check-out/check-in flip-flap) the building's entrance lock "forgot" my ID, and when I was finally heading for an offline meeting that day's evening, I was blocked in the building. Meeting cancelled. 20 minutes later, it was fixed, but it happened again the next day. WTF!
• Flavia C (6/5): Problemas com a manutenção - Tive problema com a manutenção, o ar condicionado do meu quarto não funcionava. Embora a comunicação com o suporte seja fácil, eles me deram um prazo de 24h para resolver, o que além de ser muito longo não aconteceu. Após quase 48h e várias reclamações finalmente eles me mudaram de unidade. Apesar disso a localização é excelente, a acomodação confortável e muito moderna.
• Grace (10/5): Good value and excellent location - Location There was no hangers
• Luciana (1/5): This property and Booking.com can’t care less for their customer - Nothing Hours to talk with someone and when I was able to they were overbooked . Middle of Friday afternoon . Raining, they told me by message I didn’t have a flat when I was in front of the building Everything Talking with machines Hours to get to talk with someone And booking customer service is less than helpful They have our money and still no words when they will give us back
• Reginaldo Santos (10/5): Otima - Fiu muito boa a minha estadia lugar silencioso e de bom acesso.
• Jacob (6/5): Terrible experience - To benefit the place you better know the local language and have local credit card. It is not possible to do any change - All communication is via WhatsApp and there is no lobby and no reception. You are on your own. Cleaning services are not included in the price and there are no cleaning services available for tourists because it is possible to pay only with local credit card which most tourists don't have.. and the cost os about half of the room daily tariff
• Stefanie (7/5): Good -
• Bruno (9/5): Superb -
• Eliezer (3/5): Poor - Everything went wrong. From the check in, thru the cleanness ending by communication with the virtual staff.
• Elza (10/5): Great choice. - Excellent location, apartment very clean well equipped, New. Very good shower. The remote entrance via password is really good and you don't need to worry about a thing. I would come back for sure. The door man asked me a tip when I was living The premisses. I didn't give anything to him. He didn't do anything at all to deserve a tip.
• Eliezer (2/5): Reasonable - We booked 3 apartments of the higher type. A couple of days before the check-in they downgraded one of them and during the check-in the second one. The compensation offered was deplorable. We had problems with accessibility (face recognition, not always works), cleanliness in one of the apartments and communications. The only communication way is via Whatsapp - after a series of operations you reach a Junior Analyst, that in not interested in assisting you but to finish the chat. As we had many problems the whole process was very stressing and time consuming. The design of the top level apartment is problematic in the upper floor and not practical.
• Eliezer (3/5): Reasonable - They "forgot" my reservation and despite we virtually checked-in they forgot to send me the room details. After a 2 hour discussion via Whatsapp they released a room smaller then the one we hired and paid for. On top of it we had access problems (face recognition).
• Eliezer (4/5): Reasonable, not more than that. It was very stressing for me. - The locatio Many things. Almost everything went wrong. From the beginning we were unliterally downgraded for 2 out of the 3 rented rooms, and offered a very low compensation for that. We had access problems during the stay, cleaning problems in one of the apartments (and the staff did not believe me). All the communication is via a robot, and if you have more than one problem, they never remember the past. You always need to start from scratch. On top of it, the 50sqm rooms has serious design problems and are not practice. all the services are subcontracted (cleaning, access) and you have to pass many steps to solve a problem.
• Santiago (2/5): - Terrible experiencie at the check in, face ID for the main entrance wasn’t working because the selfie I sent wasn’t clear but they never told me I had to sent it again. Besides that at the entrance intercom anyone talked any lenguaje different from English and it was very difficult to communicate. Besides that A/C didn’t worked properly the first night, they told me that I had to wait until de next day that they will be going to contact me, they never did so, so I had to call again and finally change my room for a smaller one. I request at least 1 day refund for my bad experience
• Taisha (10/5): - Room was very comfortable and clean. You can also enjoy several dining options within the area.
• Marcel (10/5): Muito bom ! - Ótima localização, porta de entrada do prédio com reconhecimento facial, tudo bem limpo e com aparência de novo.
• Valerie (10/5): Exceptional - The location is fantastic, in jardins near Avenue Paulista. The flat is very well done, clean and comfortable. It was easy to use the kitchen and the little terrace for our breakfast and dinner. The dining chairs were broken which was very uncomfortable. It was hard to use the TV.
• Marla Mariana (10/5): - Gostei muito do apartamento e de sua estrutura! Tudo novo e bem limpo, roupas de camas e toalhas de qualidade. Prédio com fácil acesso e localização excelente!
• Janaina (10/5): Exceptional - Identidade olfativa do local
• Eduardo Nobuyuki (10/5): Um dos melhores da categoria. - O melhor studio que pude experimentar em SP, próximo a vários pontos de lazer. Ambiente extremamente limpo, cheiroso e aconchegante.
• Beatrice (1/5): Incredibly annoying check in didn’t get the right information for an hour, then didn’t get complete information and the -
• Bernardo (10/5): excellent!! - Cute, safe, well located, comfortable.
• Claudia (5/5): Beautiful apto, excellent location but awful service. - Location and size of apartment and modern decor. The service is almost non existent and it takes hours to communicate. Cable TV not working.
• Sarah (6/5): It was fine once we worked out how to get in! - Good location, nice room, however really difficult getting in. It would be useful to get more info about how to operate the key pad. Took us a while to work out. There is no indication of whether the PIN numbers have registered, how to get the key pad to show. Or that you need to ✔️ to register the pin was input. See above, difficulty actually getting into room with pin. Even when we had worked it out took 3 attempts as the key pad seems to be very sensitive If we could have seen if a number had registered it would helpful.
• Boris (10/5): Exceptional -
• Larissa (10/5): Exceptional -
• Pedro (10/5): Exceptional -
• Lina (8/5): Very good - The location and facilities
• Sven (3/5): A mess and never again - Modern Check in is a mess. Online check in didn’t went true, check in was only possible of my Brasil fried, since they didn’t spoke English, no willing to Unterstand and write down my name, leaving and entering the building, emails only in Portuguese
• Marina (8/5): Very good -

Photos