BELLUSTAR TOKYO, A Pan Pacific Hotel
Location: Kabukicho1-29-1, Tokyo, Tokyo, 1600021, Tokyo, JP
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Accommodations
Indulge in a pampering session at the full-service spa and enjoy a meal at one of the three onsite restaurants.
Convenient Amenities
Benefit from services like concierge assistance, 24-hour room service, and a bar/lounge to unwind after a long day.
Prime Location
Located in the heart of Shinjuku, explore nearby attractions like Shinjuku Gyoen National Garden and Samurai Museum.
Experience luxury at BELLUSTAR TOKYO, A Pan Pacific Hotel and book your stay now for an unforgettable Tokyo getaway.
Important Information
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Parking height restrictions apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. This property is located in Kabukicho Tower. The lobby is on the 18th floor. This property's lobby is located in Kabukicho Tower. The lobby is on the 18th floor. A scheduled power outage will take place on 27May, 2025 from 1AM- 5AM. All facilities that use power, including elevators, will not be available during this time. This property’s Bar Bellustar will be open for reduced hours (5-10 PM) on January 19, 2026; last order must be in by 9 PM. Bar Bellustar will be open for reduced hours (5-10 PM) on January 19, 2026; last order must be in by 9 PM. This property's lobby is located on the 18th floor.
Amenities & Facilities
- Full-service spa
- Fitness facilities
- 24-hour front desk
- Designated smoking area
- Concierge service
- Elevator
- Fitness facilities
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Porter/bellhop
- Full-service spa
- Braille or raised signage
- Parking (limited spaces)
- Self parking (surcharge)
- Covered parking
- Change of towels (on request)
- Change of bed sheets (on request)
Rooms Available
-
Junior Corner Suite King
1 King Bed
635-sq-foot room with city views
Layout - Separate sitting area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch LED TV with cable channels
Food & Drink - Mini-fridge, coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Safe, phone, and highchair; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Room service (24 hours)
- Separate sitting area
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Toilet with electronic bidet
- Soap
- Baby bath
- Child-size slippers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
-
Deluxe Suite
1 King Bed
818-sq-foot room with city views
Layout - Bedroom and sitting area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch LED TV with cable channels
Food & Drink - Mini-fridge, coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, phone, and highchair; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Separate sitting area
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Toilet with electronic bidet
- Soap
- Baby bath
- Child-size slippers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
-
Junior Corner Suite Twin + Extra bed
The spacious triple room offers air conditioning, a private entrance, as well as a private bathroom featuring a bath and a shower. The triple room provides a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 3 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Toilet
- Private bathroom
- Slippers
- Private entrance
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Key card access
- Air purifiers
-
Two Bedrooms Deluxe Suite
Boasting a private entrance, this air-conditioned suite includes 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a shower. The spacious suite offers a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Toilet
- Private bathroom
- Slippers
- Private entrance
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Additional bathroom
- Coffee machine
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Key card access
- Air purifiers
-
Studio Deluxe Twin＋Extra Bed
The spacious triple room features air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. The triple room provides a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit has 3 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Toilet
- Private bathroom
- Slippers
- Private entrance
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Key card access
- Air purifiers
-
Deluxe Suite + Extra bed
Featuring a private entrance, this air-conditioned suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The spacious suite offers a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit offers 1 bed.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Toilet
- Private bathroom
- Slippers
- Private entrance
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Additional bathroom
- Coffee machine
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Key card access
- Air purifiers
-
Deluxe Suite, 2 Bedrooms
2 King Beds
883-sq-foot room with city views
Layout - 2 bedrooms and sitting area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch LED TV with cable channels
Food & Drink - Mini-fridge, coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - 2 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, phone, and highchair; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Separate sitting area
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Toilet with electronic bidet
- Soap
- Baby bath
- Child-size slippers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
-
Studio, 1 King Bed
1 King Bed
441-sq-foot room with city views
Layout - Separate sitting area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch LED TV with cable channels
Food & Drink - Mini-fridge, coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, phone, and highchair; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Separate sitting area
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Toilet with electronic bidet
- Soap
- Baby bath
- Child-size slippers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
-
Deluxe Studio
2 Twin Beds
603-sq-foot room with city views
Layout - Separate sitting area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch LED TV with cable channels
Food & Drink - Mini-fridge, coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Safe, phone, and highchair; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Toilet with electronic bidet
- Soap
- Baby bath
- Child-size slippers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
-
Premier Studio, 1 King Bed
1 King Bed
549-sq-foot room with city views
Layout - Separate sitting area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch LED TV with cable channels
Food & Drink - Mini-fridge, coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, phone, and highchair; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Separate sitting area
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Toilet with electronic bidet
- Soap
- Baby bath
- Child-size slippers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
-
Junior Corner Suite Twin
2 Large Twin Beds
570-sq-foot room with city views
Layout - Separate sitting area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch LED TV with cable channels
Food & Drink - Mini-fridge, coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Safe, phone, and highchair; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Toilet with electronic bidet
- Soap
- Baby bath
- Child-size slippers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
-
Premier Studio, 2 Twin Beds
2 Twin Beds
570-sq-foot room with city views
Layout - Separate sitting area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch LED TV with cable channels
Food & Drink - Mini-fridge, coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, phone, and highchair; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair-width doorways
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Separate sitting area
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Toilet with electronic bidet
- Soap
- Baby bath
- Child-size slippers
- Accessible bathtub
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
Guest Reviews
- Mariagrazia (10/5): -
- Théo (10/5): -
- WSG6367G (9/5): -
- Rishav (10/5): -
- Xavier (10/5): -
- lorenzo (10/5): Stanza al 42esimo piano, una vista da sogno su tutta li città - Ottima posizione vicino alla via principale di Shinjuku, vicino alla fermata della metro. Direttamente dal palazzo del hotel partono bus, taxi e limousine bus per l’aeroporto.
- Dennis (10/5): -
- JE (10/5): Most helpful and friendly staf - Rooms were great in facilities and size Nothing
- masanori (10/5): -
- Jamey (10/5): First class hotel experience with a marvelous staff - Everything. Norhing
- Maximus (10/5): -
- Miroslava (10/5): - Beautiful property, fun location, very kind stuff. The chef cooked amazing dinner for us. Would stay here again. Ohh ansni forgot the most important—spectacular views.
- Marc (10/5): -
- Rozana (10/5): -
- ICIAR (10/5): -
- jeffrey (9/5): -
- Elizabeth (10/5): Amazing, the views and service are worth it!! - The rooms were spacious and luxurious, and the views were a real highlight!! The staff were welcoming and so helpful. We loved our daily breakfast and tried both the western and Japanese breakfasts. The location was central and very vibrant at night. Nothing
- Evgenii (10/5): -
- Charbel (10/5): -
- yosef (9/5): -
- yosef (9/5): -
- Andrew (10/5): -
- Elliott (10/5): - Design, Location
- Ceyda (10/5): -
- Katie (9/5): - The view was superb and the location amazing. Our room was great, little touches everywhere. Loved it. We arrived at night and it was really cold and they gave us a warm lemon drink while we sat and sorted ourselves out. A little expensive but we did choose to stay in a really nice room. Anyway, worth it. And just to reiterate it, the view was superb!
- noonoo (10/5): -
- Jennifer (10/5): -
- Matthew (10/5): The best hotel to stay in Shinjuku - The amazing people who work at Bellustar provided me with such excellent service. The hotel room has a breathtaking view. I only wish i could have stayed longer. This will be my Hotel of choice every time I am staying in Shinjuku.
- George (10/5): -
- Salem (10/5): -
- chloes1 (10/5): This hotel is perfection - I cannot recommend this hotel enough. The rooms are huge. Every room has an amazing view. Every room has a huge bath tub. We stayed as a couple for 6 nights during Thanksgiving. The breakfast is incredible- I highly recommend booking a rate with breakfast included. You have the option to get a Western breakfast at the restaurant, where you can order an unlimited quantity of anything off the menu. OR you can pre-order room service, where you can select a Japanese or Western breakfast, and schedule that for delivery at a specified time. There's a lounge that's open 8am-8pm. This lounge is free and includes beverages and small tiny packaged snacks. One night they had hors d'oeuvres and served champagne. Every night you can get self-serve beer and a sparkling alcoholic beverage for a couple hours in the evening. The all-day beverages are similar to what's available in your mini bar (except free). The pajamas are amazing. I purchased a set for 19,800 yen. I wish I purchased the essential oils they sell in the lobby too. The TV gives you lots of info on the hotel. You can borrow things like a hair straightener, and even workout clothes and shoes. The surrounding area is a bit odd, but definitely not unsafe. The walk to Shinjuku station is approx 10 min. There is an airport bus stop right below the hotel, but unfortunately it doesn't come very frequently. There is only 1 elevator that takes you to the lobby of the hotel from the ground floor. You could take the 3 elevators that take you to the Hotel Groove lobby, and then walk over to the gym, where there is a unmarked door that takes you to the Bellustar lobby, but this took me forever to figure out. This was truly a 5 star experience. The hotel service was amazing.
- Lauren (10/5): - The service and staff were amazing.Wish we were able to stay here longer!
- Dimitri (10/5): Fabuleux - Bellustar Hotel Tokyo – Corner Suite 4016 Nous tenions à exprimer toute notre gratitude envers le Bellustar Hotel pour ce séjour absolument exceptionnel passé en amoureux. Dès notre arrivée, l’accueil a été irréprochable. Du rez-de-chaussée jusqu’au 46ᵉ étage, chaque membre du personnel se montre prévenant, professionnel et chaleureux. L’hôtel offre des prestations dignes des plus beaux établissements du monde. La Corner Suite 4016 dans laquelle nous avons séjourné était tout simplement incroyable : un espace d’exception, une atmosphère intime et une vue à couper le souffle depuis le 40ᵉ étage. Une expérience magique que nous ne sommes pas près d’oublier. Concernant le service, tout a été parfait. Nos bagages, arrivés plusieurs jours avant nous, ont été pris en charge avec une précision remarquable et nous avons été informés de leur réception. Nous avions également réservé un soin de 60 minutes au spa : un moment fabuleux, un luxe absolu, idéal pour un séjour romantique. Le restaurant reflète à la perfection l’excellence de l’hôtel : cuisine de grande qualité, petit-déjeuner à la carte délicieux, et une vue spectaculaire qui sublime chaque instant. Enfin, un immense merci à l’ensemble du personnel – de l’accueil jusqu’au penthouse – pour leur gentillesse, leur professionnalisme et leur attention constante. Ce séjour fut tout simplement fabuleux. Le Bellustar mérite sans aucun doute les plus grands éloges et nous espérons avoir la chance de revenir un jour. Rien du tout.
- איל (10/5): -
- Dan (10/5): - Everything. Service, food, hotel room. Perfect.
- CHUN YI (10/5): - 絕美高空夜景，住宿地點非常熱鬧，每次去東京的最佳選擇
- Meredith (10/5): - Staff was great! Very friendly and helpful. Location is close to walk to restaurants, shops and bars.
- THOMAS (10/5): -
- JoL2417 (6/5): Great Location & Facilities! - We had a lovely stay at Bellustar. It was the first hotel we stayed at after arriving in Tokyo. The location and facilities are excellent, and we especially enjoyed the breakfast. That said, communication and service could be improved. We arrived early in the morning and asked about the possibility of early check in, but the hotel was fully booked. The concierge on the ground floor assisted us, though we ended up waiting around 20 minutes while they communicated with the reception. It might have been smoother if we were invited to go up and speak directly with the reception team instead of waiting downstairs. As an GHA Discovery member, I also requested to have my points credited, but it took a while and a few different staff members asked for my membership number at separate times, perhaps a small communication issue, but something that could be streamlined, especially for a five star property. During check out, there was also a small communication issue regarding the breakfast bill. The membership discount had been confirmed during breakfast, but the full amount was reflected at check out, which took a bit of time to sort out. A big thank you to Costas. He was outstanding, very helpful, professional, and one of the few staff who spoke perfect English. His warm service really made our stay more pleasant.
- Sean (10/5): -
- jnlv2trvl (10/5): great location and hotel - we had a wonderful stay at bellustar. studio premier room is spacious, clean modern with floor to ceiling windows. nice bath with separate shower and tub. great toiletries including facial wash, toner and cream. turn down service with delicious sweets. the complimentary lounge 46F was a nice touch. the breakfast in the restaurant and in room service was fantastic. everywhere you go has floor to ceiling windows. great service from every staff member. great location with all the convenient stores, restaurants and shops around.
- Loreta (10/5): -
- JakubTravels (10/5): Exceptional Views and Excellent Service in the Heart of Kabukicho - Bellustar Tokyo combines quiet comfort with some of the best views in the city. The hotel sits at the top of Kabukichō Tower — directly above the liveliest part of Shinjuku — yet it feels calm and private once you step inside. We stayed in a suite with a corner living room offering panoramic views in two directions. By day you can see the streets and the Godzilla head below; at night the city glows endlessly beneath you. On a clear morning, Mt. Fuji was visible from the breakfast table — a real highlight of the stay. The suite was spacious and well designed. One bedroom had a walk-in closet, the other a smaller wardrobe. Despite being almost 200 metres above the station, faint train sounds could sometimes be heard, though never intrusive. Service was excellent throughout. The concierge managed to secure an almost impossible sushi omakase reservation and carefully passed on my allergy requirements to the chef. Housekeeping was immaculate, and the laundry service flawless — I had trousers dry-cleaned and pressed, and the result was perfect. In-room dining was consistently good, with breakfasts that stood out for both quality and presentation. We also tried breakfast once at the hotel restaurant. Everything is served à la carte, which isn’t ideal if you’re in a hurry, but that morning the sky was clear and we could see Mt. Fuji right from our table — a memorable view to start the day. Being located atop Kabukichō Tower adds a unique energy; restaurants and entertainment are right below, but the hotel itself remains quiet and refined. The design is sleek, monochrome, and modern — a composed retreat above the city.
- khunmortu (10/5): - คุ้มค่าเงิน บรรยากาศดี โรงแรมวิวสวยมากกกกกกกกกกก
- Bigpenny34 (8/5): Very nice hotel in an "iffy" area - Spent 1 night at the Bellustar Hotel the day before we were leaving for home. It's a fairly new luxury hotel in an area I wouldn't feel comfortable walking around at night. We passed more than a few adult entertainment venues on our walk around the hotel. The hotel entrance is not straight-forward and you have to go to the 18th floor to get to reception then take another elevator up to the rooms. The room we had was very comfortable and roomy and the room amenities were luxurious. Lots of staff buzzing around. The floor to ceiling windows would be a problems for those who are afraid of heights
- ophir (10/5): -
- Cantquittravelling (10/5): awesome location and luxury in Shinjuku. - Decided to stay here as in the heart of Shinjuku. stayed in Shibuya first for four nights then thought we would try 4 in Shinjuku. Booked the Studio Premier twin room which just under the suite level. in hindsight we should have done a suite here instead of the Hyatt House Shibuya. This room was almost half the cost vs Hyatt House Shibuya. The hotel sits in a brand new building and actually occupies floors 39-47 of the building with Hotel Groove ( another GHa discovery sister hotel run by Parkroyal Hotels) on floors 17-38. I checked their rates and they were much lower than ours but it is also a lower level hotel in terms of luxury. We were able to check in early due to my GHA Discovery Platinum level. they actually reached out prior to the stay to see when we would be arriving and the room was ready when we checked in. The room overlooks Kabukicho and was very quiet. we did not hear much from our upstairs neighbours in terms of footfalls and nothing from outside. it was very clean and had all luxury amenities you expect from a Pan Pacific Hotel. They also provided pajamas and robes which they almost changed every day. The only bad thing was the washroom was dark due to less lighting and there is also only one elevator from the street level to the lobby. The hotel also has a lounge on the top floor for use by all guests. they serve some snacks and coffee and soft drinks throughput the day and a selection of wine after 5 pm. the times we were there it was empty except for staff. Did not eat at any of their restaurants as there is too much choice in Shinjuku. The hotel is right on the edge of Kabukicho and steps from the square. Steps from the hotel and your are right in the action of Shinjuku. There is also a Starbucks in the building. Overall this hotel checks all the boxes in terms of cleanliness and location. Housekeeping was great and the sleep quality was excellent. The only bad thing was their pillows were not great. This will definitely become our stay of choice when we are in Tokyo due to location and overall service.
- Jill (9/5): -
- Andreas (10/5): -
- Maxwell-DC (10/5): Exceptional accommodations and stunning views - I am thoroughly impressed with BELLUSTAR. I traveled with my girlfriend, and we stayed in one of their suites. We were both in disbelief at the sheer size and beauty of the room. The staff were also extremely professional and accommodating, even by Japanese standards (which are quite high). Overall, you would be hard pressed to find a better hotel in Tokyo. Well done BELLUSTAR team!
- Gustas (10/5): -
- Debbie (10/5): - A wow factor hotel and we very much enjoyed our stay of 6 nights at Bellustar. The view from the room was amazing and the room itself was large and tastefully decorated. Excellent bath. It has every amenity we could think of in the room. And yes the toilet door is clear but there is a dividing door that you can close when privacy is needed. The area is busy and bustling. Shinjuku is where the action is. Even on the 41st floor we could hear the trains and sirens at night but we didn't mind as that is part and parcel of being in a city like Shinjuku. Everything is right there (if anything we found it overwhelming how busy it was). Shinjuku station was about 10 min walk - the Subnade shopping centre was a nice walk to get to the station. Definitely recommend Bellustar if you are looking to stay in the heart of the action.
- Patrick (10/5): - Hotel itself was incredible. Friendly staff and great check in process. Room was spacious, clean and had a fantastic view. Only consideration is the walk to the train station can take up to 20 minutes
- David (10/5): - The hotel was a stunningly stylish oasis in busy Shinjuku and the staff were perfectly polite and helpful in every way! Nina in particular made breakfast dining a memorable and delightful experience!
- Hashaunda (10/5): - The property was AMAZING. Very clean and comfortable. The staff was awesome as well. I would book again.
- Shauna (10/5): - We’ve stayed in many many 5 star hotels around the world. This was the probably the best! Staff was helpful and attentive. They were there to meet your every need! It was beautiful- beds comfortable. And tub and shower fantastic. I was sad to leave.
- O8277SAsandrah (10/5): Excellent bar - Husband and I were staying nearby so popped in for a drink in the bar on the 45th floor - not only is the view absolutely stunning but the staff were incredibly polite and friendly making the experience even better. We shared a bottle of champagne together and toasted our recent anniversary.
- Margaux (7/5): Chambres beaucoup trop bruyantes. - Les chambres et les equipements sont tres confortables avec des vues eblouissantes. Les chambres sont ultra bruyantes à cause du quartier, meme au 42eme étage. On dort mal, entre les sirènes de polices et la musique des clubs… ca gache toute l’experience donc je ne reviendrai pas. Le staff parle à peine anglais donc ne vous comprends jamais. Pour un 5 etoiles, l’experience n’etait pas au rdv.
- Samual (7/5): - Views Noise from the trains
- Gregory (10/5): - Incredible views and very friendly Staff.
- Victoria (10/5): - The location shows you a different side of Japan! The hotel is very nice and offers amazing views of Tokyo!
- gypsip2020 (10/5): Excellent stay! - We had an excellent stay at the Bellustar, we stayed in a high floor suite. The design was very sleek and cool, the views incredible. We also enjoyed some in room dining which was very good too.
- YiTing (9/5): -
- Camilla (10/5): -
- Anishchenko (10/5): -
- kayvonj2017 (10/5): Amazing hotel - I travel often and stay at many 5-star hotels around the world, and the Bellustar Hotel in Shinjuku, Tokyo truly exceeded my expectations. The staff were exceptionally friendly, professional, and attentive. They went out of their way to accommodate us with anything we needed, always making us feel comfortable and welcome. The breakfast and food were excellent, and the rooms and amenities were top quality—clean, comfortable, and thoughtfully designed. One staff member who stood out was Dai, who went above and beyond to help us when my wife lost her wallet. He personally guided us on how to retrieve it from the police station and made the entire experience stress-free. Dai and the rest of the staff treated us like royalty, and their hospitality left a lasting impression. I highly recommend this hotel to anyone visiting this part of Tokyo. It’s a perfect combination of luxury, service, and genuine care.
- Nikita (10/5): -
- Karl-Friedrich (9/5): -
- Ababio (10/5): - Very nice hotel
- TORIN (8/5): - Noisy, next to rain track
- davidyal (10/5): High end, private experience...rare find in Shinkuku - Very luxurious experience. The rooms are large and very comfortable. Has a real feel of seclusion in a busy part of Tokyo.
- Jennifer (10/5): -
- Natascha (10/5): - Perfekte Aussicht, wunderschönes Zimmer, außergewöhnlich freundliches sowie hilfsbereites Personal und traumhaftes Essen.
- Maps20901347405 (6/5): Not bad just didn’t feel as high end as it wants to be - Found this to be a poor substitute for the premium hotels that often have good ‘3 for 2’ offers on these days in Tokyo, such as Four Seasons or MO. Also no replacement for the currently closed Park Hyatt in Shinjuku. It’s notable that the only cntraveller view on the hotel seems to be a paid advertorial. We checked out after one night of 3 as it just felt meh. The pictures of the hotel look nice but everything is a little fake in our room (the double deluxe suite) - lots of hollow chipboard masquerading as solid wood for example. The check-in was dismal through no fault of the staff as the cab drop off is in a communal basement car park with an escorted elevator ride to a really depressing 1F reception where we were forced to take a pit stop before finally getting to a front desk on the 18F. The lobby style is sparse without being stylishly minimal and felt like the ticket hall of an underused museum. Service is proficient and trying hard although given most staff seem not to be Japanese it lacks a true sense of place. The view was great up on the 41F, the TV was huge and the staff friendly so not a terrible experience by any means. If you can get a deal for an upgrade from a mid-ranked hotel then probably worth a shot but given it was similarly priced to the Mandarin, Palace, Four Seasons and Okura when we were staying you would do much better in any of these for the same price.
- Nadia (10/5): - Clean and smell very good . Staff was welcoming.
- MsSassyTravels (10/5): OMG!!! 😍 - Omg, so expensive, but so worth it!! Our high floor view was amazing!! So much so that we didn’t get tix to Shibuya Sky & didn’t care! The room is pretty sweet!! The amenities, top notch! Room svc was great, their breakfasts - great. Location - great & the train is across the street & about a block down. Their svc - the best we’ve ever had @ ANY hotel!! Right in the heart of Shinjuku! Top notch hotel!
- Tina (10/5): Perfection - This hotel is absolutely stunning the view from our room was u believable! The service was top notch and the food in the restaurant superb. I would go back again and again.
- Daniel (7/5): Not worth the premium price - Great location and good facilities The sentence “it’s ok, it’s not your fault” was being said too often for such an expensive hotel. They didn’t have my payment in their system so I had to wait 20 mins for the check out and they still didn’t return the deposit because they weren’t sure I paid (even though I did). I had a room facing the train station on the first night so I woke up early because of the noise (even though the room was on the 40th floor). I also don’t I think I need to explicitly ask them to change the sheets, it should be done anyway. The breakfast is very lacking (although the view is amazing) All in all, the experience was not terrible. But when you pay such a premium price you’re expecting no disappointments, and that was not my experience. I will not return here.
- Diane (10/5): Bellustar hotel review - Wonderful hotel in a great area of Tokyo. Staff is outstanding. Amazing views, highly recommend!
- William (10/5): - Excellent hotel and suite. If time allows we’ll be staying here again later on our trip. Highly recommend. Exceptional decor and staff.
- Nick (10/5): Amazing Hotel with unrivalled views. The best choice for Tokyo - Great location, beautiful room, amazing view Breakfast is very expensive for what it is
- Bridget (10/5): Exceptional -
- Nanette (7/5): An oasis in Kabukicho Shinjuku - The staff , the service, the interior, the gym , the height ! The location! Too crowded
- adamj760 (8/5): Very nice hotel with some caveats - We chose this hotel for our stay in Tokyo specifically because of its fantastic location right in the heart of Shinjuku but also because the rooms are very high up so you do not hear any street noise which is excellent because the streets are always very busy in this neighborhood. We really appreciated the level of luxury as well, and overall I think that the quality of the hotel combined with the location makes it a worthwhile place to consider staying when in Tokyo. The views are AMAZING ... seriously unparalleled with almost any other hotel in Tokyo (see picture). The two things that come to mind for things to really be aware of if you are considering staying here are as follows: 1) Service: the service here is excellent, but dare I say it's almost too good, or almost too attentive. I think if you are the kind of person that likes to just come and go as you please and not really be noticed or not have to interact with anyone, this is NOT the hotel for you. The sheer number of people that you will see, that will greet you, and that you will interact with anytime you come or go is slightly overwhelming. This can be looked at one of two ways. If you love service and attention this is the hotel for you, but if you would rather just not interact with anyone and go about your day, it's a little too much. Especially because the hotel is not on the ground floor, you have to enter the lobby then walk to a first elevator, then when you get off that elevator you have to walk through the actual hotel lobby on the 18th floor, around the corner and then to another bank of elevators that will take you further up to your room on the much higher floors of the building. What will inevitably happen is someone will greet you at the ground floor doors as you walk in...there is always someone standing there. Then it's possible they will escort you to the elevators or there may be another person that you will see along your way or at the first elevator. Sometimes that person would ride the elevator with us. I'm not sure if this is a hospitality thing or a security thing, or maybe a little bit of both, but it was almost like we had a shadow at all times. Upon getting off the first elevator you will walk through a lobby where no less than four people will greet you. You then take elevators up to your floor where your room is, where about half the time another staff person was on our floor and greeted us again at that point. Staff are very nice and are very willing to help you with anything you need, which is great, but for me it was just a little more attention than I was used to, and some days where I wasn't really feeling like interacting with people, it was just a little much to have to interact with so many people when we came or went. But again this might be something you are looking for, in which case the service is fantastic. But if you want to keep to yourself and don't want to be seen then this is not the place for you. Literally 6 or 7 people will see you coming and going, and greet you, every time. 2) The bathroom: The overall quality of everything in the bathroom is excellent, including a beautiful tub, dual vanities, a lovely rainfall shower, and a wonderful high-tech Japanese toilet with bidet and multifunction remote on the wall as one might expect in Japan. The significant issue we had was with the design and layout. While there is one giant sliding opaque door that you can close right at the threshold of the entire bathroom to give you full privacy, once you are inside the bathroom itself there is no privacy between the shower, the toilet, the tub and the sinks. It's all one big open space and even though there is glass around the shower and around the toilet, the glass is very translucent, so you not only can see a reflection a little bit but you can also see right through it to the other side. So if you are sitting on the toilet you're not only seeing a reflection on yourself (which is weird) you are looking right into the shower. And if you're taking a shower you see a full body reflection of yourself but also stare right into the toilet. If you are a couple like we are and one person wants to shower while the other one perhaps uses the toilet, you will literally be staring at each other. See my picture for reference. Similarly, if one person wants to use the toilet and the other person wants to wash their hands or brush their teeth or get ready in front of the mirrors and the vanities, you will see (and hear) each other very plainly the entire time. So really the only way to get any privacy while using the shower or the tub or the toilet is to close the large sliding door which eliminates the other person's access to any of the bathroom completely. So anytime one person needed to use the toilet, the other person could not do anything else in the bathroom, which added a significant amount of time to our morning routine when we got ready. It's just a weird setup and there is no reason why those glass walls should be translucent. If they were completely opaque or had that functionality where the whole glass wall would go opaque with a flip of a switch, it would have been fine. But the way it is right now made it awkward or difficult if you have more than one person staying in the room. So for those two reasons I give this hotel 4 stars. While it is a very fine hotel in an excellent location it just had a couple things that made our experience a little less than stellar. But I don't hesitate to recommend it overall...just know those two things going into your consideration for staying here. If you're ok with them then the rest of your experience will be excellent.
- Stelios (10/5): Exceptional -
- Geoffrey (10/5): Exceptional - Fantastic location, hotel staff are excellent, helped return my girlfriend's small bag with her passport that was left in the taxi when we arrived, the amenities are above and beyond such as the restaurants and bar, breakfast itself is a 5 star experience. The room has an amazing city view and occasionally a spectacular view of Mount Fuji when the weather allows, cannot recommend this hotel and the staff enough!
- Yousef (10/5): Exceptional -
- Francois (9/5): Superb -
- ALUN (10/5): - Amazing views from 40+ floors up above the Tokyo skyline. The room was large and incredibly well appointed. The bar, restaurant and lounge area at the top were all great experiences…as was the elevator ride up/down.
- Samuel (10/5): - Ultramodern and high-spec. The views are incredible
- Stephanie (10/5): Beautiful view and a beautiful room. - Wonderful view of Tokyo, spacious room, amazing bath tub. The staff went out of their way to show us to our room, take our suitcases, etc. Loved the lounge which had complimentary snacks and drinks.
- Tana (10/5): A superb hotel - Tokyo isn't an exotic location but the room and staff at Bellustar make you feel like you're in your own little bubble. The rooms are fab, the staff are some of the most helpful and attentive I've ever encountered, couldn't recommend more. Spa as well, beyond excellent, both facilities and treatments. One point for improvement - coffee and breakfast at the hotel aren't wow, but everything else really is.
- Sara (10/5): - This is a newly opened hotel from 2023, and it’s perfectly situated with plenty of shops and restaurants just a few minutes walk away. The lobby is located on the 18th floor, while our room was on the 43rd. The large floor-to-ceiling windows offered stunning views that were absolutely amazing. The hotel was spotless, and the staff was exceptionally friendly and welcoming. We had such a great time there.
- Nastasia (8/5): Lovely stay :) - We had a lovely 4 night stay at the Bellustar in Tokyo! Loved: - Room setup and view - just incredible! - Nice and quiet once in the hotel and room - Incredible French / Japanese restaurant (someone get them a Michelin star already!) - Friendly staff - Vicinity to cafes and lots of restaurants - Vicinity to train station (5-10min walk to Shinjuku station depending on your pace) - Bathroom setup: The glass windows / doors to the toilet, shower, and sink might not be comfortable for all visitors… :D Countertop space is very limited. - Limited assistance with planning out our days or a local map - maybe we missed it? For example, our hotel in Kyoto provided a local walking map, tons of sightseeing recommendations, etc. It would’ve been nice to have that upon arrival. Included snacks were very limited. Just expected a little more of this kind of service given the price. - Hotel perfume - I personally dislike when hotels are heavily perfumed and this one was VERY strong. Definitely triggered some allergies / itchy eyes. I recommend toning this down a bit.
- Krester (9/5): A returnable stay in Shinjuku - Great views of Shinjuku
- Ashley (9/5): Superb - Fantastic hospitality and a perfect location
- YJK33 (10/5): Amazing views - Located in lively Shinjuku, we stayed in the 2 bedroom deluxe suite. The hotel is sleek and modern, the hallways remind me of araska tower from cyberpunk. Beds were great, bathroom is luxurious. The views from the living room is fantastic and a great way to unwind after a long day of exploring the city. Lots of great restaurants and stores nearby, would definitely stay again next time we're in Tokyo.
- Simon (9/5): Superb -
- Lynn (10/5): Exceptional -
- Nathan (10/5): Exceptional -
Photos
