Hoshino Resorts RISONARE Osaka

Name: Hoshino Resorts RISONARE Osaka
Address: 1-chome 13-11 Nankokita, Osaka, Osaka, 559-0034, Osaka, JP

Location: 1-chome 13-11 Nankokita, Osaka, Osaka, 559-0034, Osaka, JP

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Convenient Location
Located in Suminoe, Hoshino Resorts RISONARE Osaka is within a 5-minute drive of Intex Osaka and Osaka Aquarium Kaiyukan, making it an ideal choice for travelers interested in exploring the city's main attractions.

Modern Accommodations
Make yourself at home in one of the 64 guestrooms offered by the hotel, ensuring a comfortable and relaxing stay during your visit to Osaka.

Nearby Attractions
With key landmarks like Kyocera Dome Osaka and Universal Studios Japan within a short distance from the hotel, guests can easily experience the best of what Osaka has to offer.

Experience comfort and convenience at Hoshino Resorts RISONARE Osaka.

Important Information

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

Free WiFi
24-hour front desk
Designated smoking area
Wheelchair accessible
Accessible shuttle
No accessible shuttle

Rooms Available

Room, Non Smoking (Atelier Triple（3HOA）)

3 Twin Beds
323 sq feet

Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Private bathroom
- No rollaway/extra beds
- No cribs (infant beds)
Room, Non Smoking (Atelier Quad（4HOA）)

4 Twin Beds
323 sq feet

Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 4 (2 Adults)
- Private bathroom
- No rollaway/extra beds
- No cribs (infant beds)

Guest Reviews

Neil (2/5): Terrible room, cleanliness, and customer service - Our stay at Risonare was awful from start to finish. When we arrived they told us there would be a significant extra fee for our 1-year-old to stay with us (I was pretty sure we booked the reservation with a child included, but regardless, this is the only hotel out of 6 that we stayed at in Japan that charged extra for a child under 2 years old). The room was advertised as a 4-bed room but when we got to the room the 4th bed did not have sheets on it, and we were told there would be a charge for bedspread - again something I’ve never experienced at any hotel. We decided to roll with the punches & as we were getting ready to rest we noticed several stray hairs littered across the three beds. Needless to say, we were grossed out & reported it to the front desk. After a rude response, they said they would send someone up to change the bedspreads, & I stepped out to get milk for our baby while my wife waited for housekeeping. Three men showed up at the room & were very aggressive and accusatory with my wife, who showed them the unsanitary hairs and they reluctantly changed the sheets. The room, cleanliness, & customer service were so awful we decided we’d have to check out after night one of a three-nigh stay that we booked, which was the best decision we could have made. We are still fighting with them for a refund for night two and three, which is crazy to me - I would never make someone pay for services at my business after such a terrible experience. Huge disappointment.