The Tokyo EDITION, Ginza

Name: The Tokyo EDITION, Ginza
Address: 2-8-13 Ginza, Tokyo, jp

Location: 2-8-13 Ginza, Tokyo, jp

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Luxurious Accommodation - Experience 5-star comfort with stylish rooms featuring modern amenities like flat-screen TVs and plush bedding.

Convenient Location - Situated just 200 meters from Wakayama Art Museum and within close proximity to the city center, guests can easily explore Tokyo's attractions.

Dining and Wellness - Indulge in delicious American or Asian breakfast options at the on-site restaurant, and maintain your fitness routine at the well-equipped fitness center.

Ready to immerse yourself in luxury at The Tokyo EDITION, Ginza? Book now for an unforgettable stay!

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Safety deposit box
Non-smoking throughout
Fire extinguishers
Smoke alarms
24-hour security
Key card access
Television in common areas
Front desk (limited hours)
Fitness facilities (surcharge)
Housekeeping on request
Bicycle-friendly property

Rooms Available

Superior Double Room with Two Double Beds and City View

Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned quadruple room provides a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Concierge services
Studio Suite, 1 King Bed, City View

1 King Bed
700-sq-foot room with city views

Internet - Free WiFi 25+ Mbps
Entertainment - 55-inch flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Desk, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- LED light bulbs
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Meal delivery service available
- Energy-saving switches
Suite, 1 Bedroom, City View

1 King Bed
1238-sq-foot room with city views

Layout - Separate dining area
Internet - Free WiFi 25+ Mbps
Entertainment - 65-inch flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Desk, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- LED light bulbs
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Meal delivery service available
- Energy-saving switches
Premier Suite, 1 Bedroom, City View

1 King Bed
743-sq-foot room with city views

Internet - Free WiFi 25+ Mbps
Entertainment - 65-inch flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Desk, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- LED light bulbs
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Meal delivery service available
- Energy-saving switches
Superior King Room with City View

Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Concierge services
One-Bedroom Penthouse King Suite with City View

This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite's kitchenette, which has a refrigerator and kitchenware, is available for cooking and storing food. The air-conditioned suite features a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
- Free gym access
- Concierge services
Deluxe King Room with City View

Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Concierge services
Premier King Room with City View

Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Concierge services
Studio

Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned suite features a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Concierge services
Premiere One-Bedroom King Suite with City View

This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
- Free gym access
- Concierge services

Guest Reviews

jacob (10/5): -
Pavlos (9/5): -
Ekktet (10/5): -
Dominique (9/5): -
Judith (10/5): Heerlijk hotel op een perfecte locatie in Ginza. Personeel is heel behulpzaam. Service is uitstekend. Mooie ruime kamers - Geweldige service. Prachtig hotel, goede locatie.
Richard (10/5): -
Janelle (10/5): Fabulous - Service and atmosphere Nothing
Peter (9/5): -
George (10/5): Amazing stay - The staff was wonderful, extremely helpful and attentive. We have very high standards and could not fault anything in all honesty
Brian (6/5): A modern hotel that was uncomfortable and felt temporary. Zero reference to luxury or comfort. - Great location and good sized room. Douchey people in the bar and restaurant. All the furniture in the room was super uncomfortable and was impossible to sit and read or relax. The bar was awful. It’s a hyped up bar with weird instagram people and packed with screaming 20 year olds. This is not a place to enjoy a well made cocktail and have a conversation. The wait staff struggled to understand drinks like a martini or vesper. The hotel offered no other spaces to enjoy a relaxed elegant evening. Would not stay again.
Gulnara (10/5): - Расположение
Alex (10/5): Amazing! - Loved everything about it!
Warren (10/5): Highly recommend this excellent hotel! - Convenient location, excellent service, and great facilities. Just hoping for a treadmill in fitness area. Too many ellipticals
Pamela (10/5): -
Ivan (10/5): One of the best hotel service (staff) that I’ve seen - The service was impeccable. Top notch! One of the best hotel experience I had. The level of thoughfulness and kindness was unmatched. I was there for the marathon, they found out about it, gave me a pre-race kit with energy drink, isotonic drink, granola bar and a really nice motivational message. Post-race they sent a chocolate medal to my room. Kudos to the entire hotel staff. Breakfast was fantastic, excellent menu and buffet. The service level at breakfast was also great. Nothing!
Amit (10/5): -
Meichun (10/5): -
Chaval (9/5): -
Tal (10/5): Great Choice in Tokyo - Location, beautiful rooms, and amazing team super friendly and helpful.
Tal (9/5): Perfect stay - Excellent rooms and service. I was missing a Spa within the hotel
Sudathip (10/5): -
Brina (10/5): - This is a very contemporary and chic hotel with a wonderful staff. We especially enjoyed the hotel’s Punch Bar—we ended up going back twice during our short stay. We also loved the cheerful breakfast area on the top floor. The concierge was extremely helpful and made some great reservations for us ahead of time. Nothing. Perfect stay.
Denis (9/5): - Отличное расположение.
Gao (8/5): -
Wilailuk (4/5): -
Marco (9/5): -
Maria Cristina Biong (10/5): -
Reem (10/5): Clean and spacious room. - Clean and spacious room. The staff has very high attention to details. Location is within Ginza and near the metro station. One of the best hotels that I stayed in. Nothing!
Ahmad (10/5): -
Anastasia (8/5): -
Tareq (10/5): -
A. ANTONIO (9/5): -
Robert (10/5): -
Catarina (9/5): Should charge less because of poor gym facilities. Also ruined my new skirt at dry cleaning . - Location The gym is extremely small and without proper machines.
gabriel (9/5): -
PING AMRANAND (10/5): Impeccable Service, great hotel - Location was excellent, but what stood out the most was the service offered by the team of concierges, the receptionists, the manager and the waiters. All were most helpful, friendly and courteous. Also, the room was well designed and spacious for a Ginza hotel. Would definitely return. We were disappointed with the architecture which was designed by Kengo Kuma, one of the most renowned Japanese architect. From the outside, the building looks very generic.
Hari (9/5): - Staff were exceptionally attentive
Luciana (10/5): Minha estadia foi muito agradável, equipe extremamente gentil, localização excelente. - A localização , a atenção dos funcionários, a limpeza
Mehdi (10/5): - J'ai bien apprécié la variété au petit déjeuner et le soin du personnel tout au long de notre séjour. Le prix est excessivement élevé par rapport à l'hôtel et ses équipements.
Tomasz (10/5): -
Pawel (8/5): -
HSUEH JEN (10/5): -
Demetria (9/5): - Loved the location, staff were so accommodating and kind. Food was great and the rooms were quiet large for Tokyo. Very clean as well
Gal (8/5): -
franck (8/5): -
Demetria (10/5): -
Jassim (10/5): -
Yuchul (8/5): - Convenient and clean
Marcos (10/5): - Quartos extremamente limpos e confortáveis,staff e concierge cordiais, muito bem localizado. Academia pequena.
Rosalicia (10/5): - Excelente hotel y muy buena ubicación. Una de las mejores zonas de Ginza.
Ovidiu (10/5): - Amazing hotel, right in the heart of Ginza. Very big rooms (especially for Tokyo), super comfortable, luxury feeling. Staff all over the place, great in helping you, lovely work done by conceige with booking restaurants, etc. The only comment I have is their pricing strategy on booking. You have a price but small print ads 25% to the price. It is the "+ taxes" part. Normally that includes tourist tax (small amount) or so. In their care it includes 10% sales tax plus something called "service charge" at 15%. So a total of 25% on top of the price. I feel sales tax and "service charge" should be included in the initially displayed price. Surprised that a hotel of this level, belonging to a major chain, does something dirty like this. Surprised booking allows this.
jorge eduardo (9/5): - Ubicación súper , personal muy amable . Desayuno debería mejorar la oferta .
Rosalicia (10/5): - Muy fácil acceso y cerca de muchas tiendas
Ziv (8/5): Very good -
Catherine (10/5): Good location, fantastic staff - Beautiful hotel with fantastic staff! Can’t think of anything that was not perfectly up to par.
Duc (10/5): Exceptional -
Lilo (10/5): - I recently stayed at The Tokyo EDITION, Ginza and overall had a very pleasant experience. The hotel’s design, service, and atmosphere were all in line with what I’ve come to expect from the EDITION brand—elegant, understated luxury with a strong sense of place. My reservation included dinner at the hotel’s French restaurant, which I had been looking forward to. However, when I arrived at the restaurant, the staff seemed unaware of my booking and were unable to locate my dinner reservation based on my room number. It took some time to sort things out, which made for an awkward start to what was meant to be a seamless dining experience. Additionally, both breakfast and dinner had been prepaid as part of my booking, but during checkout, the front desk staff initially attempted to charge me again for the dinner. It wasn’t until I pointed it out that the error was corrected. These hiccups were small but noticeable, especially for a property under the EDITION name, which typically prides itself on polished, detail-oriented service. I still enjoyed my stay and would consider returning, but I hope the hotel can improve in these areas to truly reflect the level of consistency and refinement expected of the brand.
Abdulmalek (10/5): Exceptional -
843pamelaa (10/5): The best hospitality in Tokyo! - I’m an Edition hotels lover and I did some research on the 2 Edition hotels and while Ginza does not offer as many amenities as the other hotel, I am so happy I chose this hotel. I could not recommend this hotel more! Book it and thank me later! The hotel itself is beautiful, modern and luxe. The location is right near many shops and super convenient. It’s still in a quiet area which is nice. Everyone raved about the boutique like feel and how hospitality was unmatched and I agree! Upon arriving, my niece was greeted as it was her birthday trip and she loved arriving to a room with beautiful balloons and a cake. It’s the little things that make a difference and this hotel excels! The next day I asked the amazing and responsive concierge team for dinner options and they recommended our favorite meal in Tokyo and went above and above for us even though it was a last minute reservation. It mostly rained but we did get a chance to check out their rooftop which was lovely and has an amazing view of the Tokyo Tower. Thank you to Hiro, concierge team and the amazing team which greeted us and were so helpful during our stay. This was by far our favorite hotel stay In Japan and we cannot wait to return to the Ginza Edition!
Urla-lé (9/5): My Best Stay in Tokyo - An exceptional stay in the heart of Ginza; unbeatable in terms of location. You’re right in the centre of it all, with world-class shopping, dining, and culture just steps away. The breakfast was outstanding, served in a beautiful, serene setting. After a day of exploring Tokyo, I loved unwinding with a different cocktail each evening at the elegant Punch Room. What truly sets this hotel apart is the staff—they are exceptional. Warm, intuitive, and always greeting you by name, they made me feel genuinely cared for. The concierge service was phenomenal; no request was too much, and every recommendation was spot-on. A wonderful bonus was complimentary access to the spa facilities at their sister property—a luxurious touch that elevated the experience even further. And don’t miss the high tea—it’s absolutely spectacular. This was, without a doubt, my best stay in Tokyo. I can’t wait to return.
Amna (8/5): Very good -
chet_l53 (10/5): Nice small hotel in great location. - The location is great for shoppers, the hotel is small but nice, staff were friendly and attentive. There was just one thing we didn’t really like that is the view from the room, our room window was facing another building. the breakfast was semi-buffet, will definitely stay here again.
mscott1977 (10/5): Amazing service and location - We had an outstanding stay at the Ginza Edition for 7 nights. The service and staff were truly exceptional throughout the hotel. We were greeted everytime we came to the hotel and staff remembered specific things about us, including checking on how my wife was doing after she was a bit unwell. The breakfast was great and reasonably priced, with great service by Raj and Kyle as well as Irina (sp?) the hostess. The location in Ginza was perfect as it was just 1-2 blocks from the main road with great shops and food but very quiet at night with no noise. It was also 5 mins walk to several metros that got you all around town. I wish we remembered everybody's names but Bobby was really great in the lobby area. The hotel was new and obviously very clean and the room was spacious, particularly for Japan. We would highly recommend and hope to be back soon!
Faleh (10/5): Exceptional -
pennywiser (8/5): Elegant retreat in Tokyo - This is a lovely small hotel off a very chic area of Ginza. It is convenient to a JR station and easy walking to excellent shopping and dining. My one complaint about the room is that the bathrooms are not great - double sinks would be nice and the shower was a lackluster. The beds were perfection though. The staff is charming, omnipresent and very helpful. The breakfast is delicious and the rooftop bar is a blast. A word of warning —their restaurant recommendations skew a bit too authentic. If you’re not a very adventurous eater, ask for the Western/American style restaurants (or be prepared for chicken necks and all kinds of innards).
Nidaa (10/5): Exceptional -
Nidaa (10/5): Great places excellent staff - Excellent team very cooperative The latest cation was great every thing around us Very expensive
Nicole (10/5): The best of Tokyo - The hotel is wonderful and the location is excellent. Tokyo is a very big city and Ginza is a very central “neighborhood”. These two characteristics alone would be enough to rate the hotel as excellent. However, the hotel exceeds all expectations in terms of staff. The hospitality was the best I have ever seen! The entire staff is well trained and very attentive, including with our 7-month-old baby - special mention for the VIP service for him. We will definitely be back!
punamo (6/5): Average Service, Not Worth the Value - As an elite member, I received a complimentary room upgrade to superior room and late checkout until 2.30 PM, which I appreciated. The welcome amenity of fresh strawberries and candies was a nice touch as well. However, the overall experience fell short of expectations, especially considering the high point redemption required. Service lacked the attentiveness and personalization one would expect from a luxury property in this price range. A particularly disappointing moment was when staffs (escorted us to the room and delivered welcome amenity) entered our room without removing their shoes, despite us having clearly taken ours off—a lack of cultural sensitivity that stood out, especially in Japan. We were also staying to celebrate a special occasion, but the hotel staff made no acknowledgment of our anniversary. Ironically, the restaurant they helped us reserve did recognize it and even surprised us with a small bouquet, which only highlighted the hotel’s missed opportunity. For the same amount of points or cash, I’ve had significantly better service at Ritz-Carlton Kyoto. Unfortunately, this stay at The Tokyo EDITION, Ginza was disappointing and didn’t feel worth the value. I expected more from a brand of this caliber.
Ilya (10/5): Exceptional -
Napat (10/5): Exceptional -
Bim (10/5): Exceptional -
Nakita (10/5): Exceptional -
Rhonda (9/5): Great location clean and comfortable however very expensive. - Location Overpriced
Veerachai (10/5): Super happy - Hotel staff is very polite and has service-minded. Location is very convenient. Room is quiet and nice to sleep. Price is a little bit too expensive.
Al (10/5): Exceptional -
Melanie (9/5): In line with the Edition experience - relaxing stay & amazing design - Great location, beautiful design, very comfortable rooms, the staff were amazing and breakfast was plentiful and super delicious.
Guy (6/5): Pleasant - Great staff very helpful. Hotel has zero public space. Very hectic and no place to sit and relax.
Evelyn (9/5): Perfect location amazing staff - Location in the middle of Ginza Friendliness of all employees The room lacks some basic features and amenities like Towel hooks or a towel rail or a bench for bags and suitcases. I think here it is design over practicality
Yuxiu (10/5): Excellent service and comfortable stay - Excellent service from all the staff. We were always greeted with a smile and asked about our day. Breakfast options were excellent and delicious! Concierge was also amazing in helping us in making reservations for dinner. Only wish would be a spa in the hotel! Highly recommend and would return again :)
Douglas (7/5): Good -
João (9/5): Superb - The hotel location is amazing, staff is super, rooms are impecable, super clean. The only thing I disliked is the gym, too small, no treadmills, not enough equipment. Overall stay was amazing.
afJ5172JJ (10/5): EDITION Ginza - Amazing hotel, location, and most importantly the staff. They were so accommodating and welcoming. The reception staff was always anticipating my needs and inquiring to ensure my staff was fantastic. Nene, Miri, Iglesias, Tikko gave a warm welcome though out my stay — ensuring i was ready for each day. Fabio, the GM, was here every day to ensure the guests were enjoying all the hotel and Ginza area has to offer. The staff at the restraunt always remembered your name and preferences —- Kyle, Marie, Nemo, Raz, and many others. … Room service was excellent provided by Yesubabu. Great location, fantastic facility, making it an ideal location for staying in Tokyo.
S5593JQfrankj (10/5): Another Wonderful Edition - The only problem with Edition hotels is that there are not enough of them. Ginza was great, conveniently located boutique size with huge rooms! Not sure why the roof was closed as that is always a trophy view. This is a new hotel so it seemed hard to believe their "maintenance " excuse. Staff was friendly and anticipated everything. Housekeeping was relentless but they need to tell you they don't change the towels if you hang up your towel like your mother told you. Two bars, each great, although the crowd seemed more business than Singapore, West Hollywood or Times Square. It's the priciest of the group but that is probably the location. But points are based on dollars spent... so pay for Ginza and use points in Times Square.
travelpastor (10/5): Hospitality at its best! - We loved this Hotel. Location was perfect for train stations, tour meetups, restaurants ans general getting around. The twin room was actually 2 queen beds and worked well for three adults. The service is what sets this hotel apart. They have an outstanding staff that anticipates every need for our room and our personal comfort. The room was immaculate and special care was given as we came and went. One of our party was injured elsewhere and they went above and beyond to help us. It was close walking distance to a laundromat, McDonald's (trying a shrimp burger), and Ginza Cafe Hunan (amazing pancakes and breakfast) When back in Tokyo, we would return.
J481UMjonn (10/5): Most Friendly and Accommodating - My family arrived at our first stop in Japan after a tiring journey from Bali to be so well received by all hotel staff (doorman, reception, bell hop, and concierge). They accommodated our request to have suitable bedding for the 4 of us in a beautiful King room and Concierge (Marla and her team - Ashley, Miki, and Safira) were extremely helpful in: - Booking us a rental car in Hakone - Booking our return Shinkansen to/from Hakone - Providing recommendations on shopping and dining nearby including a laneway which we really enjoyed Lastly, Mark in the hotel restaurant provided some warm hospitality when we had breakfast both mornings and provided some touring / dining advice in the Hakone and Fuji Yoshida areas.
Suphadej (9/5): Superb -
Aunchalina (10/5): Exceptional -
Charlene (10/5): Our overall experience in this hotel is by far the best from all the hotels we’ve stayed previously. Its clean, the staf -
Kamron (8/5): Very good -
Rosemarie (8/5): Very good -
Sok (10/5): Exceptional -
Maximilian (10/5): Family holiday for new years, party vibes at the hotel. Great music by the elevators - Hip fun and cozy the dirty martinis were not up to standard
shaquiel (10/5): Great Atmosphere & Vibe - An exceptional visit! Thank you to the team for ensuring a smooth checkin, attention to detail with changing the arrival chocolate gift to a fruit of choice. Bobby from concierge is quite knowledgeable and a real person who takes time to handle a situation accordingly. Great location, would have loved abit more “life” shown in the room, the rooftop is underused and quite irrelevant, lack of pool, spa or lounge is made up by tasteful furnishing.
submarinetriplets (10/5): The Praise is well Deserved! - The reviews that rave about the service at The Edition are absolutely on point. The staff goes out of their way to assist, help with problems (created elsewhere), and make your stay stress free, comfortable, and memorable. The dinner at the The Sophie was good but truly breakfast was more remarkable to me. The details in the presentations of the easy to enjoy small plates at the buffet combined with your selection of a main course was excellent. The front desk staff made our stay perfect. I had to edit my review to include the names of the staff that went above and beyond when there was an error in our booking. Both Nene Mikami and Safiria Dewi (Sopia) were incredible in helping us sort out the issues and made our last 3 days in Japan Fabulous. Thank you again. Read less
Naphat (8/5): Very good -
Saif (10/5): Exceptional -
Sultan (8/5): Great stay - The location is great and staff were very friendly and helpful Food option is very limited
Martin (10/5): Exceptional -
Saqer (10/5): Exceptional -