Karakoy Port House

Name: Karakoy Port House
Address: Kemankeş Caddesi karanlık fırın sokak no:3, Istanbul, tr

Location: Kemankeş Caddesi karanlık fırın sokak no:3, Istanbul, tr

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Central Location:
Conveniently located near the Spice Bazaar and Taksim Square, Mates Historical Suites offers easy access to Istanbul's top attractions, including Suleymaniye Mosque and Basilica Cistern.

Modern Amenities:
Experience comfort in every room with air conditioning, flat-screen TV, and free WiFi. Enjoy the convenience of a fridge, coffee machine, and free toiletries, ensuring a pleasant stay for all guests.

Nearby Attractions:
Explore Istanbul's landmarks with ease as Taksim Metro Station, Galata Tower, and Istiklal Street are just a stone's throw away. Book your stay now at Mates Historical Suites for an unforgettable experience in Istanbul.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
Ironing service
Car hire
Currency exchange
Non-smoking throughout
Private check-in/check-out
Concierge service
Grocery deliveries
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Key access
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
24-hour security
Delivered food - securely covered
Mobile app for room service
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Internet access
Housekeeping on request
Wine release events
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Economy Quadruple Room with Shared Bathroom

Featuring free toiletries, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned quadruple room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
Family Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchen

1 Queen Bed and 1 Large Twin Sofa Bed
484-sq-foot room with city views

Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - Kitchen with stovetop, cookware/dishware, electric kettle, and free tea bags/instant coffee
Sleep - Select Comfort bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop workspace, queen sofa bed, and laptop-compatible safe; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Free WiFi
- Sleep Number by Select Comfort mattress
- Rainfall showerhead
- Hydromassage showerhead
- Bedsheets provided
- Free tea bags/instant coffee
- Champagne service
- Soap
- Laptop-friendly workspace
- Free extra futon
- Freezer
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry
- Travel crib
Design Room, 1 Queen Bed

1 Queen Bed
215-sq-foot room with city views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), free bottled water, and free tea bags/instant coffee
Sleep - Select Comfort bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board (on request), and wardrobe or closet; extra futon mattress (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Free WiFi
- Sleep Number by Select Comfort mattress
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Hydromassage showerhead
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Free extra futon
- Freezer
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry
Comfort Room, 1 Queen Bed, Non Smoking, City View

1 Queen Bed
194-sq-foot room with city views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), free bottled water, and free tea bags/instant coffee
Sleep - Select Comfort bed, Egyptian cotton linens, and bed sheets
Bathroom - Detached private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board (on request), and wardrobe or closet; extra futon mattress (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Free WiFi
- Sleep Number by Select Comfort mattress
- Rainfall showerhead
- Private bathroom (not in room)
- No rollaway/extra beds
- No cribs (infant beds)
- Hydromassage showerhead
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Free extra futon
- Freezer
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry
Double Room with Private External Bathroom

Offering free toiletries, this double room includes a shared bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Shared toilet
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
Studio with Sofa Bed

The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Guests can make meals in the fully equipped kitchen that has a stovetop, a refrigerator and kitchenware. The suite offers soundproof walls, a mini-bar, a tea and coffee maker, a flat-screen TV with cable channels, as well as city views. The unit offers 2 beds.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Additional toilet
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
King Studio with Sofa Bed

Featuring free toiletries, this studio includes a private bathroom with a shower, a hairdryer and slippers. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a tea and coffee maker. The air-conditioned studio features a flat-screen TV with cable channels, a washing machine, soundproof walls, a mini-bar as well as city views.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Washing machine
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Additional toilet
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
Deluxe Double Room with Shower

Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector

Guest Reviews

Petrarca (1/5): - Il letto comodissimo Tutto a parte il letto.le luci delle scale erano oscure.abbiamo avuto difficoltà a salire e le scale ripide.la pulizia zero.le tapparelle rotte.non consiglio questo hotel.Nessuno dello staff ci e venuto incontro.ci hanno cambiato stanza al secondo piano invece que al quinto senza ascensore con la differenza di 50 euro a testa (eravamo in tre) abbiamo dovuto pagare.( Booking ancora non mi ha risposto per questa situazione). Sconsiglio vivamente questo hotel
Tiziano (5/5): - The location is convenient. After 10 PM there was no hot water, the Wi-Fi connection was very poor, and the toilet was very dirty. Unfortunately, these issues made our stay less comfortable.
Bas (7/5): goede prijs kwalitiet, zeker zo midden in de stad. Had schoner gemogen - de locatie is fantastisch en de badkamer werkt naar verwachting het appartement was erg vies. Grote vlokken stof en haarballen lagen in hoeken. er lag ook een laag stof en viezigheid op de vensterbanken en plankjes.
Carol (8/5): - The room on the top floor. Was spacious, clean and away from the noise Unfortunately, our first day was not good at all. We were given the double room on 1st Floor, however, the room is too small for 2 people l, plus the TV didn't work as well as the air conditioning so we had to leave the window open and unable to sleep due to the noise. The guy at reception helped us next day and switched us room on the top floor which made the while experience a lot more enjoyable
HAMAD (7/5): - الغرفة نظيفة - وجود غسالة ملابس الغرفة كانت في الدور الثالث ولا يوجد مصعد في الفندق والدرج مرهق جدًا.
meg (7/5): -
fahad (6/5): -
Elvira (10/5): - Удачное расположение. Просторный номер. Полное соотношение цены и качества. Приятный персонал.
Marko (10/5): - I’m giving a rating of 10 because of the staff. They were very helpful and showed great empathy. They truly have big hearts.
almarnina (2/5): Odradzam wszystkim to miejsce - Lokalizacja to jedyna zaleta tego miejsca Brudno. brudne szklanki, nie umyta podłoga, ukurzone szafki. Nie działająca lampa, a które są bardzo potrzebne w tym ciemnym pokoju. Pod łóżkiem butelki, gąbki i śmieci. Nie polecam nikomu. Jednego dnia wyłączono ciepła wodę. Odradzam wszystkim! W tej cenie można znaleźć lepsze zakwaterowanie. Żenada. 🤣🤣
daly (10/5): -
meg (10/5): -
Sung-Min (10/5): - was very pleased with my stay at Karaköy Port House. It is one of the best options you can find in the city, especially in terms of price-performance balance. Both its central location and the quality of service they offered were far above my expectations. The employees were extremely caring and friendly, I felt at home. I had no problems with cleanliness and comfort. It is a place that I will definitely choose again with its stylish and simple atmosphere, I recommend it to everyone
Lorena (3/5): Foarte murdar - Aproape de zona galata Curatenia nu s-a facut inainte sa venim. Pe jos era pamant, pe parchet se vedeau urme de pantofi (adica nu s-a dat cu mopul cine stie de cand), baia era imposibil de murdara cu par in chiuveta si dus, butonul de tras apa era scos din perete, in chicineta era totul foarte lipicios, geamurile sunt de lemn si pentru ca nu au mai fost vopsite de ani de zile se scorojesc cand le atingi. A trebuit sa ma rog de proprietar doua zile sa vina sa faca cineva curat.
Enzo Takeshi (6/5): -
IGOR (3/5): ужасный вариант для жилья в Стамбуле - Номер был чистый, и здание находится рядом с галатским мостом. Это единственное достоинство этого номера. номер ОЧЕНЬ ОЧЕНЬ маленький, 5-6 кв.м., не более. по совокупности условий, вы получаете практически номер в хостеле: он маленький, в нем нет ничего из посуды, нет чайника, две розетки на весь номер, есть холодильник, но НЕТ для него розетки чтобы его включить. Нет вешалок для одежды, даже для двух человек в номере ОЧЕНЬ тесно. Ванная комната есть, но она не в номере, а отдельно на этаже. Дверь душевой кабины сломана, вода почти не стекает, из-за чего в душе постоянно скопление грязной воды. Мыло не было ВООБЩЕ никакого, туалетной бумаги не было. ОЧЕНЬ ОЧЕНЬ громко по ночам из-за шума машин и музыки до 3 часов ночи. Подумайте много раз, чтобы снять номер в этом здании, НЕ РЕКОМЕНДУЮ((((( за эти деньги можно найти гораздо более лучшие варианты.
Eren (10/5): -
Arnau (8/5): - La ubicación es estupenda, en un barrio cerca del centro con tranvía. La mejor opción si no quieres dormir en pleno centro rodeado de sitios turísticos. La relación calidad precio es muy buena y el trato con Mates es muy rápido e eficiente. El Wifi no funcionó y la ducha nos quedamos sin agua caliente por la noche.
mohammed (10/5): -
Keyvan (10/5): - The hotel is in a very central location the staff are helpful and the hotel is very clean My holiday was wonderful Thank you for everything Salih
Sanzhar (10/5): Все супер - Находится в прекрасном месте, не отель согласен, соотношение цены топ, недорого , комнаты маленькие и чистые все есть, холодильник и чайник , чистые полотенце и хозяйн вежливый То что кондер не работал, мерзли в марте на Наурызе
Gülsen (1/5): -
Mohamed Amine (7/5): - L'emplacement Wi-Fi sans accès réel à Internet. Pommeau de douche en mauvais état. Propreté insuffisante (sous le lit non nettoyé). Une seule rouleau de papier toilette fourni pour 8 jours. Fenêtre très ancienne (années 90) et mal isolée. Le réceptionniste qui se plaint de mon arrivée tardive, alors que la réception est annoncée comme ouverte 24h/24.
Selam (10/5): -
Dumanbek (10/5): -
IRINA (10/5): -
Tansuella (4/5): Цена и соотношение не очень соответствует - Локация Гигиена. Грязный туалет и душ. Грязные постельное белье и полотенца. Постельное белье не меняли после предыдущих посетителей
Elen (3/5): - I couldn’t get wifi during all my stay. When i asked a landlord about it he didn’t even respond back
Aibek (10/5): -
Anastasija (10/5): -
Barbara (10/5): -
safenn (10/5): -
Ibrahim (9/5): -
Sayed (1/5): كذب - المكان نضيف كل حاجة مختلفه عن الوصف كذب كذب الصور مختلفه تمام الغرف صغيرة لدرجة تخنق المساحات مكتوب 44متر الغرفة الكبيرة وهي اقل من 20 متر كنا 3 بالغرفة مش عارفين نصلي فيها حتى مفيش مكان تقدر تسجد والمكان في شارع ضيق مش بتوصل ليه العربيات ومفيش حد يساعد في شيل الشنط والسلم ضيق تجربة وحشه بجد الحمد. لله كنا حاجزين يوم واحد ومشينا قبل حتى ميعاد المغادرة
Fintan (10/5): Exceptional -
Veronica (8/5): Good option in Istanbul near the centre - Perfect location, with plenty of transportation options, restaurants and cafes nearby. Staff was really friendly and helpful, and provided an iron when I needed one. Check-in process was tricky. There is no staff at the hotel, I arrived late at night, and there was nobody there. I called the number in the door but nobody answered. I called another number sent by message, and the guy who replied told me they no longer worked at the hotel, and sent me another number to contact. It would be great if they share the check in process prior to arrival. Room was ok, but certainly not a "Deluxe Suite". I would've appreciated a desk and chair, and extra lighting, there wasn't much light at night. Bear in mind there is no lift, so consider this if you are carrying heavy luggage. It wasn't my case, so I was ok taking the stairs.
Michael (2/5): No one at the hotel turkey is in incline stay away - So first of all i arrived late and there was no one to greet me or open the door so i had to check in another hotel
Maan (2/5): It’s the worst hotel experience I ever had. - Nothing I booked the hotel because it close to the hotel i booked, but when i got there they told me that my booking is in the other hotel which is mates port hotel, No elevator and they gave me room in the third floor, The room is too small to move around and no air conditioning available, The restroom is so small we felt like we could take breath every time we used it.
David (8/5): The location was great and they let us check in early and have a late check out to coincide with a later flight. - The location was great and they let us check in early and have a late check out to coincide with a later flight. The kitchen was very basic but loads of local restaurants so wasn’t a problem
Zsolt (1/5): Bad - The location is good. Very noise, I couldn't sleep, there is no blanket I'm was freezing, no shade the sun will burn your ayes soon as come up, windows are extremely old and very thin like nothing the street are live late nite honking and yelling all night. I'm was there 2 nights. I couldn't sleep. The bed was very old, stinky, and extremely uncomfortable. Never ever super expensive, not worth that price!!!!
Mihalis (8/5): Very good - Great location !! The host was very helpful Very good wi-fi Value for money Small room Not very clean
Sam (10/5): Exceptional -
Astrid (10/5): Welcoming, cosy and comfortable stay in a great and convenient area in Istanbul. - We were very nicely welcomed despite we arrived little later than expected, and felt in good hands from the start. Ramon was such a good host and always replied to our questions, which made us feel very comfortable. The location is great and we felt safe in the area. The rooms were large and were cleaned very nicely every day.
Louisa (8/5): Very good - The location is great! The room is cosy, clean and beautiful in a central street! We felt safe and really enjoyed our stay there! The owner was very helpful! We will definitely come back again! Highly recommend it! The bathroom is exterior and the windows could change so that they keep the noise outside. There is no elevator.
Anonymous (9/5): Superb -
Bruna (10/5): Exceptional -
Liliana (8/5): great location to visit Istambul. - Location. Bars and restaurants really close. Nice room with ensuite and nice big screen tv. the bed was confortable and the room was clean. The fridge in the room was also nice to have. nothing
Rcapitao (6/5): Pleasant - The location is very central, very close to main atractions, including the new Galata port. Also very convenient for public transport and to nice places to eat (restaurants) and drink (bars). The host was very helpful, although only available through Whatsapp. There is no reception, only available through a Whatsapp call. Hotel security is questionable, although the area seems very safe. The rooms clearly need a solution for sound proofing (double windows?) as this area is very busy at night and therefore quite noisy sometimes. Rooms are also quite small.
Naomi (10/5): A beautiful blend between modern style and comfort and historical charm, fantastic location and super friend hosts! - The warm hospitality and flexibility of our hosts, the stylishness and comfort of the room and the very central location in Karaköy where fantastic! There are very cosy coffee bars and restaurants in all the streets around which is definitely a plus too. We stayed in the bigger room which was amazing, spacious, and bright. Thank you so much for the stay!
Ceo (4/5): Disappointing -
Alvaro (10/5): - Nice place. My family and I felt like we were at home. Very comfortable and above all the staff very friendly and always present to resolve any concerns.
Mahfouth (10/5): Exceptional - The property is nice and the location is close from everything. Erool is an awesome man who helps a lot with everything you ask for.
Harald (8/5): Very good -
Stylianou (6/5): Pleasant - No breakfast
Hossam (7/5): Good -
Dmitry (9/5): Superb - Friendly personal. Design number like about loft. Clean. Don't have a lobby.
Ryan (8/5): Adequate for a night and comfortable for the family. Set in a trendy area which seemed safe. - Old world charm with a very narrow staircase, no lift. Set in a very popular area that is trendy and has a good nightlife. Room was sufficient and did it’s job for one night. Close to the Port. AirCon was great. No one to meet us at the door which made us worry for a second until the shop owner next door assisted us. Narrow staircase was difficult to carry our luggage up and down but besides this it was a true Istanbul property and experience.
Alena (8/5): Very good - Location of the property is great. Nice host. No elevator, you will have to carry your luggage up to 5th floor using steep stairs. The actual size of the room is smaller than on the picture. Dated, though still nice and authentic. No real bed in the room, only sofas. Would fit 2-3 people max.
Anonymous (6/5): Pleasant -
Dragos (8/5): Very good -
Alexandr (10/5): Thank you for your hospitality, a few words, the hotel is close to the center and tourist area, sea and tourist bus trip -
Khalaileh (10/5): Very good place to have nice quiet lovely place .. helpful stuff .. nice and clean place and area - Very good location
Antoinette (10/5): Despite the noise outside the window, I spent a beautiful weekend at the hotel, which was very close to all the famous a - It was very authentic hotel in the centre of city. The personal was very nice and kind, and my room was cleaned every day. It was at nights sometimes very loudly.
Saher (8/5): Very good -
Cindy (7/5): Good - The beds were comfortable. The location is easily accessible to transit, restaurants and historic sights. Host Erol is helpful and carried our bags for us. He was responsive and helpful. While the property is on a side street, it's just off a busy auto thoroughfare. It's very noisy, especially on Saturday night. Though it's advertised as having air conditioning, it doesn't. Therefore, even when it's warm on the upper floors, you're reluctant to open the windows because of the road noise. When they say high floor, they mean a trek up some very steep stairs.
Ondrej (10/5): Exceptional - Very helpfull staff and perfect location
Mohammed (10/5): Exceptional -
Oleg (10/5): The hotel is in an ideal location. There is a pier nearby from which you can get to the Asian part of Istanbul, a tram t - I liked everything
Dragos (9/5): Superb - The location / the services and availability of Mr. Erol
Patricia (10/5): Exceptional - I requested a two hour late check out. They immediately approved it, free of charge. The location is fantastic, very close to galata's tower and bridge. Well communicated by metro and ferry. The room was clean and the bed comfortable. I specially liked the ceilings. A nice place to stay in Istanbul
Hayden (10/5): great location and exceptional host - fantastic location and exceptional host. Erol made us feel very welcomed and gave us great recommendations for things to do. we had a great stay.
Callie (10/5): Great stay - Great location and stayed in one of the larger rooms which were great. I am not as full of nonsense as some of the people commenting. Very nice. However, I cannot comment on the smaller rooms which are on the same floor and share a bathroom.
Robert (9/5): Good value and location. - we had a large room with lots of space and the location in the city is cool and convenient. the hosts were very friendly and helpful. as others mention it’s a noisy street at night for sure. the room does have a hot plate but no actual pots/pans for cooking.
Jairo (10/5): Exceptional -
Ivan (10/5): Exceptional - location is good. rooms are clean. The staff is friendly and concerned. the beds are very comfortable.
Mark (10/5): Exceptional - A quiet and peaceful sleep. A comfortable bed. Rooms were cleaned every day. The location is close to everywhere. It's a historical building. Very good staff.
Ivan (10/5): Exceptional - Helpful staff, clean room and perfect location .The bed was very comfortable . I slept great
Mark (10/5): Exceptional - Centrally located. It is very close to places of thought and historical attractions. You don't need a car. Staff are very caring and helpful.
Federica (8/5): A pleasant stay - The property is very conveniently located. Decor of the room is cozy, very clean. Bathroom is good size and housekeeping is done every day. Comfortable bed (both mattress and pillows on the hard side), good bedding and towels. Very helpful staff. We had trouble with hot water one morning and that got speedily fixed. The biggest minus of the place is the smell that comes out of the bathroom, which was unpleasant. The property is in a busy area so quite noisy because windows are in a historical building and cannot be double glazed. Stairs to get to the room are quite steep for people with mobility issues.
Galina (4/5): Disappointing -
Rhona (8/5): Very good - The facilities were just perfect for our needs ... somewhere clean and confortable to sleep in the location we needed to be. No more. No less.
Tramway1435 (10/5): will stay there again next time if they have a room - There is no breakfast (none was advertised) but lots of cheap places around to have a decent local Turkish breakfast available. As with these old houses in old Istanbul there is no lift but the staff kindly took my heavy suitcases up and down for me. Small room (these old houses are rather small) but it has everything one needs (incl. fridge). Clean too. The road outside is a little noisy but I travel with earplugs anyway and slept very well. Location is close to the ferry terminal, the tramline #1 and the Tünel funicular (where one can reach the metro).
Mohamed (3/5): Not worth staying - The only thing is close to tramway, nothing else First of all no lift, we had a room in 4th floor, Is not a suite as mentioned , it is a room with toilet and small kitchenette with no kitchenware, only 2 knife and stove and 1 plate, the bed are not confortable, the bathroom 1/5 (pictures attached), old building with stairs not safe and very tiny, the street which this hotel is not safe at night add to that all shops closes at 9PM because people get drunk at night in bar and pubs around, even on saturday 25/02/2023 many drunk people fighted and we heard 2 gun shots at 3AM, police took 30min to come....not worth staying at all
Bastian (8/5): Very good -
Anna (10/5): Best hotel in best location - Perfect location, perfect hotel. Clean, personal all freındly and help 24 hours. We will come back 100%. All good
Elfouly (10/5): Great stay at Mates historical suites - The owner and staff were very helpful and kind. The location is amazing next to the best attractions
Ana (10/5): everything was perfect - the staff support was amazing. they are super cordial and faster nothing
Acraymond (10/5): Exceptional - From the firs moment an extraordinary stay! The staff welcome us very friendly. They are very knowledgable about the city and ready to help always. Wonderful suggestions. Clean rooms and common areas. We were in the city center and I was scared about the noise but the location was good enough to isolate us from the noise. Definately recomended!!
Christine (10/5): Perfect place in a great neighborhood - The staff was great and very helpful all the time before und during my stay. Erol called a taxi for me when I went back to the airport and even accompanied me to the car in the middle of the night. The location is perfect - very close to great restaurants and cafés and to the famous Galata bridge and Galata tower. It is perfectly possible to walk to all the sights. As a female solo traveler I felt safe all the time, even at night. I definitely recommend the place! It was a bit loud in the apartment (noise from the street) but I used earplugs and it was no problem at all.
Fabio (10/5): Exceptional - everything was great!