HOPEFULL HOTEL
Location: Babayiğit Sokak no 13 HOPEFULL HOTEL NO=13, Istanbul, tr
Star Rating: 8.4 Stars
Property Type: Hotels
About this Property
Sustainable Luxury at HOPEFULL HOTEL
Prime Location: Situated near iconic landmarks like Blue Mosque and Hagia Sophia, HOPEFULL HOTEL offers convenience for sightseeing.
Modern Amenities: Enjoy free shuttle service, 24-hour front desk, and free WiFi throughout the property. Each air-conditioned unit is equipped with essential facilities like a flat-screen TV, minibar, and a private bathroom.
Nearby Attractions: Explore Istanbul with ease as Suleymaniye Mosque, Basilica Cistern, and Spice Bazaar are within reach. Paid airport shuttle service adds to the convenience.
Ready to experience comfort and luxury at HOPEFULL HOTEL? Book your stay now!
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Terrace
- Family rooms
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Ironing service
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Face masks for guests available
- 24-hour security
- Security alarm
- Key card access
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Secured parking
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe Single Room
This air-conditioned single room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with city views. The unit offers 1 bed.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Terrace
- Linen
- Dining table
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Large Single Room
This air-conditioned single room is consisted of of a flat-screen TV with streaming services, a private bathroom as well as a terrace with city views. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Terrace
- Linen
- Dining table
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Triple Room
This air-conditioned triple room is consisted of of a flat-screen TV with streaming services, a private bathroom as well as a terrace with city views. The unit has 3 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Terrace
- Linen
- Dining table
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double or Twin Room with City View
This air-conditioned twin/double room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with city views.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Terrace
- Linen
- Dining table
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Double Room
This air-conditioned double room is consisted of of a flat-screen TV with streaming services, a private bathroom as well as a terrace with city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Terrace
- Linen
- Dining table
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Triple Room
This air-conditioned triple room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace with city views. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Dining table
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Double Room With Balcony
This air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Dining table
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double Room
This air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Dining area
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Dining table
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Key access
- Key card access
- Hand sanitiser
-
Economy Triple Room
This air-conditioned triple room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Dining table
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Victoriia (10/5): -
- Aylin (8/5): -
- Rafael (5/5): Misleading description, bad location for accessing by car, no actual parking - the staff arranged a replacement room in Laos hotel nearby the room had one double bed whereas we selected 2 twin beds. after a bit of argument the host provided replacement room in Laos hotel nearby.
The hotel has no private parking despite description on the booking.com.
it is extremely difficult to get to the hotel by car, so i had to leave the car on a paid parking by the metro station.
Don't trust description on booking.com, always explicitly contact the hotel and ask for specific bed types and parking.
- Erdinc (8/5): -
- Yassine (9/5): Buen sitio para estar - Me ha gustado que el alojamiento esté en una zona no muy concurrida y no hay mucho ruido
- Olga (8/5): Good - Номер чистий, меблі відносно нові, ремонт був у цьому п'ятиріяччі. Розташування чудове - все поруч - магазини, кафе, історичні пам'ятки. Персонал привітний😊 Чайник старий, сміття можно було б і викидати щодня, з вікна не море, а стіну показували🤣
Від сусідів чутно все.
- Iffat (1/5): Scam - Das das hotel geschlossen wahr und die besitzee scammer sind.
- Bohdan (2/5): - Normal communication with staff, location We got other hotel than on photos named "Laos Hotel".
It was awful. Description doesn't match reality.
- Денис (10/5): - Еverything went great. There is a separate parking space. Very clean. Very friendly and cultured people who welcomed us. I recommend 10/10
- Pablo (8/5): - Heel kort bij de metro! Alles in het hotel was vrij nieuw. En heel goedkoop!
- Andrei (9/5): - Although there was an issue with the room on their side, we had booked two rooms but received only one. They did everything possible to find us alternative accommodation nearby since their hotel was fully booked. The room was clean and exactly as shown in the pictures.
- Zied (6/5): Stressful relocation experience despite having a confirmed reservation. - The receptionist was kind and tried his best to help us find another hotel with similar conditions nearby. Our confirmed room at Hopefull Hotel was not available when we arrived. We were moved between different hotels on foot with luggage while my wife is pregnant, which was very stressful and exhausting for her.
We were finally relocated to The BAIL Hotel, but during the night the elevator became unusable when we returned to our room. My pregnant wife had to use the stairs to go up and down two floors, which was difficult and unsafe for her condition.
The next morning there was oil on the floor around the elevator area because of maintenance work, and the elevator was again unusable.
Although the problem originally came from Hopefull Hotel, I was also asked to pay an additional 12 euros at the other hotel.
Overall, the experience was stressful and not suitable for a pregnant woman.
- Tavi (1/5): -
- Ali (8/5): - alles war gut kein Lift
- Miguel (9/5): -
- Douha (1/5): -
- Stoian (1/5): SCAM !!!! Nu rezervati la aceasta proprietate!! SCAM !!!!! - Acest anunt este fake in momentul de fata, veti primi o cazare groaznica in alta locatie. Am rezervat cu vreo luna inainte, am achitat fara drept de anulare, iar in ziua in care trebuia sa facem check-in-ul, pe la ora 15 am primit un mesaj prin care mi s-a transmis ca si-au schimbat adresa si un nr de contact al unui domn care ma va prelua. Din start am simtit ca e ceva dubios. Ajung la locatie, il sun pe domnul respectiv, habar nu avea despre situatie, dar mi-a confirmat ulterior dupa ce a discutat cu ,,prietenul lui care detine Hopefull hotel" si ca el ne va caza in proprietatea lui. Dupa niste discutii aprinse in care ne trimitea ,,sa ne descurcam acolo unde am rezervat, sau sa fac cerere pe booking sa imi restituie banii si sa ma descurc", iar dupa ce au venit si un alt grup de romani cate au fost si ei țepuiti prin aceeasi metoda, multe discutii, noi fiind obositi de pe drum, abia a reusit sa ne dea o camera in acea dughena, hotel nu se poate numi. (The trip hotel pe maps). Conditiile au fost groaznice, totul foarte vechi, saltelele foarte proaste, lenjeriile erau pișate dar impachetate frumos intr-un dulap care avea niste sertare blocate prin niste suruburi. Auzeam claxoanele de afara ca si cum masinile ar fi in pat langa mine si absolut orice vorbeau vecinii sau daca se uitau la tv, nu dispunea nici de parcare, am fost nevoit sa platesc si parcarea publica extra in acele zile. Deci a fost o mare teapa, am primit ceva complet diferit si incomparabil mai prost fata de ce am rezervat initial. Acest anunt este unul fake in momentul de fata, un carlig sa te agate. Am fost si la locatia fizica a acestui hotel si am observat ca era lacatul pus pe usa. Am rezervat aici fara banuieli fiindca am observat ca avea 300++ review-uri, dar chiar nu ma asteptam la un asemenea scam.
- Sali (1/5): nu a fost hotelu care am luat ne-a dat altu map prost -
- Mustafa (10/5): - Tutto
- Aksoy (8/5): - Oui ça va
- Arizanov (10/5): -
- Александр (10/5): -
- Mohammed (10/5): It was amazing and staff were very friendly - It was very comfortable, quiet and it had everything that it had included in the description The location was a bit weird as it was down a narrow street but regardless it was easy to get to, only parking was an issue
- Hansen (8/5): -
- Десислава Паунова (10/5): - Страхотен хотел! Бихме го посетили пак! Всичко беше на ниво, даже ни намериха и парко място. Персонала беше много отзивчив!
- mody (10/5): - Excelent
- Vinicius (10/5): - Tudo estava perfeito, funcionários excelentes Não houve
- Abdulal (7/5): -
- Khanim (9/5): Tavsiye ederim herkese rahat ve tehlikesiz. - Konum oda banyo komfor huzur hersey guzeldi.
- Sara (6/5): Bueno - El hotel es bonito y moderno. La atención fue muy buena de uno de los trabajadores. Nos dio una guía turística y nos ayudó a organizarnos, el hotel es central pero los alrededores no son muy bonitos. Alquilamos dos habitaciones y una ella tenía demasiado mal olor que salió del baño como a caño, sin embargo esto se solucionó ya que nos cambiaron una habitación, sin embargo persistían daños en los baños, fugas de agua en uno la ducha se tapó.
- Yuliya (3/5): - Il wc era rotto tutta la notte lo scarico continuava ad andare e per due giorni non è stato risolto , in piú c era molto chiasso nei corridoi dell hotel sono uscita distrutta non ho riposato per niente!
- Umar (9/5): Great Hotel, Staff and Location - Stylish and modern interior, great location- to city centre and lots of food and convenience stores around hotel in Faith.
Ibraheem, Umut and their Father run a wonderful small hotel in Fatih. Toilet flush didn’t work a few times. Had to ask to get it fixed- but for price was not a massive issue.
- Ruslanbek (10/5): - Отличное расположение. Чистый уютный номер. Персонал очень приветливый✊🏻
- Warsox (10/5): -
- Nawal (6/5): -
- Amal (9/5): Un séjour agréable et correct - La chambre était propre et confortable. Le personnel était gentil et l’emplacement était pratique.
- Anwar (10/5): Struttura impeccabile per quanto riguarda la location, ideale per chi vuole muoversi a piedi. Un plauso particolare va a - Esperienza meravigliosa! La struttura si trova in una posizione perfetta per esplorare la zona, ma a renderla davvero speciale è lo staff. Sono stati tutti bravissimi, accoglienti e sempre pronti a darci consigli preziosi su cosa vedere e dove mangiare. Ti fanno sentire a casa dal primo momento, anche possibilità di parcheggio
- Lavcheva (10/5): -
- Ewelina (8/5): -
- Gruia (10/5): Everything was good, great place to stay. The stuff was friendly. They helped us with the luggages and all problems that -
- Helin (10/5): Kesinlikle güvenilir ve dost canlıs insanlar vardı - Herşey süperdi Beğenmediğim hiç Birşey yoktu herşey süperdi
- Анастасия (8/5): -
- Enikő (5/5): -
- tlili (8/5): - Si me gusta Todo bien
- Boubacar (7/5): -
- Louami (8/5): Proximité, sympathie, familial, je reviendrai sûrement - L’emplacement, il est bien situé par rapport à la Mosquee bleue et le quartier où il est situé très sympa avec pas mal de petits restaurants Le personnel est très convivial et à l’écoute
- Panait (10/5): -
- onorica (7/5): -
- Angel (1/5): Untrustworthy - Do not book this place. Not reliable. I booked some two months before we were due to travel. The day before we were to leave for Istanbul I received an email telling me that the hotel could not accommodate us , why ? Since I booked well in advance. Next thing I received another email telling me that my booking was cancelled...very untrustworthy...so had to book another hotel at the last minute. I only wish I could do the same to them ! Untrustworthy
- Driton (5/5): Nothing - Nothing specially Almost everything
- Emra (10/5): -
- Mihai (9/5): -
- Merim (9/5): - Friendly and helpful staff, nice location, modern and comfortable rooms.
- pangani (10/5): - “A very clean hotel with friendly and attentive staff. It is also located in a good area. I sincerely recommend it. Thank you for the hospitality.”🫶🏽🫂
- Ernad (10/5): A very pleasant and comfortable stay, I would definitely come back! - Everything was great! The location, cleanliness, and staff were all excellent. Nothing, everything was perfect.
- slooo (8/5): -
- Victor javier (8/5): -
- Mario (9/5): Foarte ok, oamenii sunt foarte de treaba, ai magazin la 30 de metri, iti gasesc loc de parcare -
- Zakaria (8/5): - Nice room with cute little balcony 🥰
- Романюк (10/5): Отличный ремонт, идеально чисто, в номере есть полотенца, фен, мыло, холодильник - Администратор очень дружелюбный и веселый, с каждым гостем знакомится, расспрашивает и шутит.
Забронировал номер с двумя односпальными кроватями, в итоге администратор предложил бесплатно комнату на трех человек, чтобы мы могли удобнее расположиться.
- Nishant (5/5): -
- ZEINEB (1/5): -
- Rajae (8/5): Super séjour , à refaire 👍 - L’emplacement au top , à 15 min à pied de la mosque bleu ( sultanahmet ) à 15 min pied de la station beyazit ( tram 1 ) et a même pas 5 min à pied de la station Kumkapi
le quartier est animé pleins de boutiques de restaurants .
le personnel au top a l’écoute et disponible, le réceptionniste à notre arriver à pris le temps de nous monter les choses à faire sur istanbul les stations proches etcc vraiment top .
- EL AZHARY (8/5): -
- Калоян (5/5): Perfect location and that’s it - Location The staff and the organisation between them
- Viktor (9/5): - Nice and comfortable hotel with friendly staff that always ready to help It's cold in room when weather is cold, there is no heater
- Danilo (2/5): -
- Ирина (2/5): Try to find what else doesn't work here? - The location of the hotel is great. The bed is comfortable. Of the three receptionists, only one spoke English. I booked a room with two separate beds, but they put us in a room with one. The TV didn't work (it wasn't connected to the network, meaning it turned on, but there was nothing to watch). They only agreed to change the room two days later. As a result, in our new room, the toilet didn't work, the shower didn't drain, and water dripped from the tap. When we complained, they promised to fix everything and confirmed that everything had been fixed. We had to wait until the night before for an English-speaking receptionist to arrive, who confirmed that nothing had been fixed, and only then we were moved to another room. Again, with one bed. The refrigerator didn't work, so they took it from our previous room. This room had no door on the shower stall, and the trash can didn't open when pressed – but it was an improvement over the previous room.
- Samady (8/5): -
- Anjali (7/5): - The staff was really nice and always helpful The Toilette didn’t work for three days and the water in the shower didn’t flow properly
- Elena (10/5): Happy with this hotel - I’m happy with the hotel, i felt safe and at home. The staff helped me alot when i needed activity tips etc. and ofc i loved the room. Would defenetly come back again
- Valentin Moreau (10/5): - Air con fridge city center
- Danilo (2/5): Pessimo soggiorno in questo hotel. Istanbul bellissima citta persone persone cordiali e amichevoli. - Unica nota positiva di questo hotel è la posizione vicino al centro e al Gran Bazar a 10 minuti di distanza a piedi. Per prima cosa sconsiglio a persone che hanno problemi di deambulazione questo hotel in quanto non esiste ascensore le scale sono strette a chiocciola e ci sono 4 piani da fare. Pessime le pulizie in 9 notti sono state fatte solo 2 volte le pulizie ed una sola volta il cambio delle lenzuola 2 giorni prima di andare via. lo sciacquone del bagno non funzionava bene ho dovuto chiamare piu volte per farlo sistemare, ogni volta dovevo chiedere la carta igenica per la stanza, le stanze sono carine come da foto ma poco funzionali.
- Аскар (10/5): -
- Ahmed (5/5): - The presentation of the turkey culture by manager. Property wasn’t clean and its really unhygienic and the room amenities wasn’t there as per mentioned in booking.com and also inefficient hpuse keeping service.
- Elif Dilara (7/5): -
- Adriana (4/5): - E o zona bună, aproape de atracțiile turistice, cu restaurante multe si diverse. La hotel am avut opțiune de camera cu balcon si nu am primit, cabina de dus nu a funcționat cum trebuie, un cap de dus nu funcționa deloc iar celalalt avea presiune foarte mica, erau gandacei în cabina de dus, am primit doar un prosop de baie, de fata deloc, gălăgie pe holul hotelului, miros îngrozitor pe holul hotelului.
- Ab (7/5): Personeel en in bijzonder Ayhan maakde mijn verbijf nog fijner. Ben ze dankbaar daarvoor. - Voor deze prijs is het een heel comfortabele hotel, ligging is goed. Personeel was heel aardig en behulpzaam, vooral Ayhan die in avonde werkde. Hygienisch was het niet goed onder de bed was zoveel vieziegheid. En dat de hotel gern lift heeft is het een minpunt.
- Duje (1/5): UNHOPEFULL HOTEL - Unfortunately, our experience at this hotel was extremely disappointing.
Upon arrival, we were given a room that had clearly not been cleaned after previous guests – the bed was not changed, the bathroom was dirty, and the room was completely unprepared. After we complained, we were moved three more times and ended up in a fourth room, but none of them were clean enough or met even basic hygiene standards.
At one point, we were even sent to another hotel, which turned out to be in even worse condition – older, dirtier, and completely unacceptable. In the end, we returned to the original hotel, where we had to ask for new towels ourselves, only to be given towels that were also dirty.
During our 9-day stay, the room was never cleaned, the trash was never emptied, the bed linen and towels were never replaced, and the bathroom water was brown one day, which raised serious health concerns.
They promised that somebody will clean the room next day but cleaning stuff never arrived.
The staff was polite and tried to help, but almost no one spoke English, which made communication very difficult.
The living conditions were not suitable for anyone, let alone for paying hotel guests.
Based on our experience, we would not recommend this hotel to anyone.
- Ab (7/5): -
- Богдан (10/5): -
- salahaden (10/5): - It was good quiet and very polite Nothing
- Dina (6/5): нормально - в
анная комната была очень маленькой ,сток в душевой не работал
- Parvez (4/5): Staff Doesn’t know the English, not good to stay more than one day. I asked for wash room cleaning but they did not clea - Staff Doesn’t know the English, not good to stay more than one day. I asked for wash room cleaning but they did not clean.
Room was good newly renovated and very good Room was good and clean.
- Mladen (10/5): -
- Aleksandra (10/5): -
- Nisali (6/5): -
- Momenoul (10/5): Exceptional - Good
- Alexandru-vladut (9/5): Superb -
- Ersun (1/5): Hopeless Hotel - Nothing at all. Disappointing experience overall. I had requested a parking spot and two single beds during booking – both were initially denied without explanation. A refund was also denied with no explanation. Only after I called them on the phone to complain, I was finally given a parking space and the correct bed arrangement.
Still, there was no electricity during a very hot summer day. No air conditioning, and only hot water from the tap – impossible to wash your hands without burning yourself.
Not what you’d expect from a hotel. Would not stay again.
- Hasan (3/5): Poor - The working guy and the price The bathroom was having a lot of mosquito also it wasn't working well it wasn't flashing also the location is sooo far
- Hassan (7/5): Good - The rooms were good and clean There were no lifts. It’s difficult to use stairs for so many floors
- Daniella (10/5): Exceptional -
- Mohammed (7/5): good friendly staff - fridge on reception for water
- Ene (10/5): Perfect hotel! - It is my forth time i come here with my friends and family! It is perfect! Super clean, super location, quiet and cozy! Perfect for Istanbul!!
- Diaa (10/5): ممتاز - ممتاز ممتاز
- Randall (7/5): Good - Good location and nice sized rooms.Staff very helpful and friendly. Need to focus on cleaning rooms more thorough.
- Valdete (1/5): Not worth to pay - The staff was friendly but didn’t react when we complaint about cleaning The room was smaller than we expected but still ok. The Bathroom was also small and old. Many things were falling of… and it was not cleaned properly when we arrived. We stayed 4 nights and it wasn’t cleaned once!!!! No new bed sheets no new towels!!! No one emptied the garbage!!! Nothing!!! We talked to them every day and they gave us towels at the reception but didn’t react any further and also didn’t clean the other day. At the last evening and also the morning of Check out we didn’t have warm water to take a shower…
I cannot understand the good comments that others made??? Based on the good comments we chose this hotel but we regretted it very much.
- Sorin (5/5): Passable -
- Daniela (9/5): Superb - Value for money, close to main attractions
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