Oltrarno Suite in Florence

Location: 17n Via dei Pilastri, Florence, it

Star Rating: 7.1 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 07:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Non-smoking throughout
• Smoke alarms
• Property cleaned by professional cleaning companies
• Free wired internet
• Internet access

Rooms Available

• One-Bedroom Apartment

  The studio features air conditioning, a washing machine, as well as a private bathroom boasting a shower and a hairdryer. Guests can make meals in the kitchen that has a stovetop, a refrigerator, kitchenware and a microwave. The studio provides a coffee machine, a seating area, a dining area, a sofa, as well as a TV. The unit has 1 bed.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Stovetop
  • Toaster
  • Coffee machine
  • Linen
  • Dining table
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Smoke alarm

Guest Reviews

• dabbah (10/5): -
• Lucas Alfredo (10/5): Cómoda y bien ubicada - Ubicación excelente y cómoda El wi fi andaba mal y hay poca señal dentro de la propiedad
• Gabrielli (8/5): -
• Steven (8/5): -
• Phil (8/5): -
• Katrina (10/5): - Host was very helpful. The hot water heater had tripped they had to come reset the heater.
• Niccolò (7/5): -
• Antonia Mercedes (7/5): -
• Zurin (8/5): -
• Connie (10/5): - Great location. Safe neighborhood.
• Maribeth (8/5): Was very nice and clean, but you can’t park car on street or in neighborhood.you have include the cost of garage when fi - Very clean There was no hot water for 2 days. The keys were difficult to open and release from door. No windows or natural light.
• Erjeta (3/5): Good - I don't know why there should be an additional cost if you check in after 7:00 PM while the stay was paid in advance for 3 days. This is the first time I have paid extra money for this service.
• Ryan (10/5): - Nicely maintained property with good facilities, relatively close to the center of Florence (10-15 min walk to Duomo). Great communication beforehand and met exactly on time for a friendly check in. This is a good choice for a stay in Florence, although do be mindful that the building can be a little noisy in the mornings before 9am
• Marise (7/5): Home away from home - Was very homely had everything you could need. I felt very safe. Would definitely recommend this place. Great restaurants around the corner, pharmacy everything you could need Just no real natural lighting
• Hanna (8/5): good. worth it, because of the location - great location, pretty, nespresso machine and fridge, comfortable bed, air conditioning; we felt safe and comfortable it’s quite dark, because of just one patio door in the living space (no other windows), the floor was covered in marks from some incidents with pipes water (the floor could have been swept by the staff before our arrival)
• Filip (4/5): Disappointing -
• Zhadan (1/5): Never ever will book and/or suggest this place. - The location is very good. Lots of cockroaches. My wife was in a panic, especially at night. The response from the Sweetstay team was: "...Unfortunately as the apartment is based in the old town this happen quiet often and we usually get pets control during the year to disinfect our apartment....". And for this "environment" they have asked for a deposit from us and they are going to give it back in about a week or so. But we have only one question: Why didn't you indicate this in your ad? We would never have booked this apartment if we had known about this problem. This is very disappointing and I am sure booking.com will take some action.
• Verified traveler (6/5): Great property, poor communication - The property is exceptional, and the location is fantastic. That being said, communication is not their strong suit. I sent the property three messages by e-mail over the three days prior to arrival to find out if we could arrive before 3 pm, at least to drop the bags off, and, in the absence of that, at least to make arrangements for arrival at whatever time we could. Instead of responding to my emails, they wrote to my daughter's inactive What's App account, so we never heard from them. We spent three hours at the property upon arrival trying to find someone who would help us and finally, through the Italian desk of SweetStay and the UK headquarters, got someone to come by to let us in around 3:30. Then, over the course of the stay, they forwarded the now-redundant What's App messages to my e-mail. In short, if you regularly use What's App, they are apparently very responsive. If you do not, then you might want to stay somewhere else.
• Milja (8/5): Our time in Florence was amazing. The apartment has a great location. Maybe the organisation is a little bit confused ab - The location of the apartment is great 😊. It is very nice and quiet. Too much dark inside of the apartment. We need more natural lightness .
• Lawrence (9/5): Superb -
• Fidom (9/5): Superb - Location and the layout No direct sunlight
• Xavier (1/5): Do not use sweetstay if you want a smooth experience. - Location, apartment, cleanliness. The communication part by sweetstay. It was absolutely horrendous. I will never use sweetstay again and I'll avoid booking.com since they are associated with them. I asked for early check in and notified them that my credit card was requested three times at least 20 hours before 3pm and was completely ignored. Despite receiving messages from sweetstay. They just ignored my previous messages. I wasted my whole morning trying to sort this out instead of doing a tour. Never again.
• Anonymous (6/5): Pleasant -
• Anonymous (9/5): Fantastic stay in Florence, close to the centre. Would stay again 😊 - Excellent location, close to sites of interest, restaurants, cafes & shops. Clean & comfortable, we’ll equipped with air conditioning included.
• Eliot (5/5): Good points but could have been much better if problems had been sorted. - Location was great. Flat was a good size. Wi-Fi didn’t work. Several conversations at start of week but no response last 3 days. Floor easy clean. Couldn’t walk around in socks. Had to buy footwear. Again, contacted host at start of week but nothing done about it.

Photos