BnButler - Verona 12

Location: Via Verona 12, Milan, MI, 20135, Milan, IT

Star Rating: 7.9 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Free WiFi
• Wheelchair accessible
• Smoke-free property

Rooms Available

• Apartment

  2 Queen Beds

  Features a private balcony/patio

  
  

  Layout - 2 bedrooms and living room

  Internet - Free WiFi

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and dishwasher

  Sleep - Hypo-allergenic bedding and bed sheets

  Bathroom - 2 bathrooms, separate bathtub and shower, a hair dryer, and a bidet

  Practical - Washing machine and wardrobe or closet

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Refrigerator
  • Dishwasher
  • Washing machine
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Bidet
  • Toilet paper
  • Shampoo
  • Hypo-allergenic bedding available
  • Espresso maker
  • Separate bathtub and shower
  • Free WiFi
  • Private bathroom (not in room)
  • Balcony or patio
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Soap
  • Freezer

Guest Reviews

• Gail (8/5): Milan stay - Convenient, within walking distance of the metro. Bed was comfortable, relatively quiet, everything we needed was there. Temperature of water in shower fluctuates TV in Lounge - display is poor Flat batteries in remote controls
• Darsalia (10/5): -
• Arslan (9/5): Aile için ideal bir ev - Temizlik ve yatakların konforu mükemmeldi. Sıcak su sorunu yaşadık. Yetkililer ilgilendi fakat yine de tam performans alamadık
• Maria Carmen (4/5): Cobros adicionales - Ubicacion - Estaba cerca del metro a dos paradas del Duomo Si vas a alojarte más de tres días, ten en cuenta que no proporcionan un segundo juego de toallas. No permiten lavarlas en la lavadora del apartamento y si las necesitas te cobran un suplemento por cada juego adicional por persona. En mi caso, me alojé cinco noches pagando el alojamiento y los impuestos correspondientes a tres personas. Una política poco razonable para estancias largas.
• Polisi (8/5): - La casa era accogliente la zona era tranquilla la fermata della metro era vicina. Che non ci hanno fatto lasciare le valigie prima del check-in siamo stati costretti ad andare a pagare per lasciare le valigie. La caldaia non funziona bene.l acqua calda andava e veniva.
• Federica (10/5): - La casa è molto bella e grande. Ottima posizione vicinissima alla metro.
• Alexander (10/5): - Sehr ruhig. Die Lage ist gut erreichbar mit öffentlichen Verkehrsmitteln. Sehr schönes gepflegtes Haus. Die Betten waren gut. Genügend Schränke im Schlafzimmer. Dusche wechselt von kalt auf warm. Nach Rücksprache gab's ne italienische Lösung. Beim Duschen auch das Wasser am Becken aufdrehen, dann hat es besser funktioniert. Charmant italienisch😉
• Anna (7/5): -
• maria cristina (9/5): -
• Ola (7/5): Było ok - Lokalizacja i przestronność mieszkania Problem z temperaturą wody w kranie w Łazienkach. Ciężko było wziąć prysznic, ponieważ woda była zimna albo na chwilę wrząca. Brudne firanki oraz jasne kanapy w plamach.
• Ana (10/5): - Very nice apartment—clean, well designed, and comfortable. Highly recommended
• Margarita (9/5): excelente - en general todo! salvo lo señalado en la respuesta inferior había la puerta de un armario de la cocina descolgada y ya parte de la campana de la cocina rota
• Dilek (10/5): Ev çok konforlu, rahat ve temizdi. Mutfak malzemeleri çok yeterliydi. - Evin konumu çok güzeldi ve metro durağına yakındı.
• Ioannis (8/5): Overall a nice experience - Location, spacious, 2 bathrooms Floor was a little sticky. Looks like it hasn’t been moped in a long time.
• Torsten (9/5): -
• mariangela (7/5): -
• Igor (8/5): Apartamento bem equipado e bem localizado - Ótimo apartamento, bonito e bem equipado, acomoda tranquilamente 4 pessoas. A localização é sensacional, o bairro tem vários cafés, restaurantes e padarias, tranquilo e ao mesmo tempo movimentado. Apenas um dos banheiros tem chuveiro, alguns itens do apartamento estão um pouco velhos, nada que atrapalhe a estadia.
• Anida (10/5): We enjoyed our stay and would book this property again. - Good location, easy access, clean, very well equipped, spacious. The water was eider cold or very hot. Taking a shower was a challenge.
• Marie-Anne (9/5): Overall, this is a nice and comfortable apartment in a safe area of Milan with many great restaurants and easy access vi - Perfect location. Comfortable and very clean. Only one issue with the temperature of the shower. We never seemed to have a regulated temperature.
• Ridhi (8/5): -
• Bernarda (8/5): Generalnie dobrze, udany pobyt - Przestronny, czysty apartament bardzo blisko do metra. Po przybyciu nie mogliśmy wejść na teren budynku bo kod do bramy na dole nie był podłączony. Na początku nawet nikt nie odbierał telefonu. Dopiero po kilkunastu minutach ktoś zadzwonił i włączył kody. Później już brama i kody działały bez zarzutu. W czasie naszego pobytu były zepsute drzwi do jednej z łazienek, nie zamykały się. To utrudniało życie. Kuchnia też była do poprawy. Zawiasy w szafkach na dole pourywane. Można było korzystać ale estetycznie i funkcjonalnie przeszkadzało.
• Robyn (1/5): STAY AWAY - Good location close to trams and ok for food related needs Several minor issues BUT two absolutely major 1/ shower temperature and pressure horrible and after complaint offered no solution accept to say run hot water in bidet at same time. This did not solve the problem. At no time was plumber supplied. 2/ toilet/bathroom door to bedroom jammed open. Only solution offered was to send video and move door in a way that was impossible. At no time was builder or other help offered to solve. Quite apart from embarrassment factor this problem was a very serious potential health risk.
• Virginie (7/5): Très bon logement mais souci de douche à régler - - emplacement - l’espace de l’appartement, idéal pour 1 couple et une ado - propreté ++ - très bonne qualité de literie - machine à laver à disposition. -climatisation au top - appartement spacieux et calme Le souci principal est l’eau des douches est ingérable. Après un message au propriétaire qui me conseillait de faire couler l’eau du bidet avant d’utiliser les douches, nous avons rencontré beaucoup de difficultés à obtenir une eau à bonne température. Elle était soit bouillante, soit glacée, dur dur.. - le pommeau de la douche de la seconde salle de bain (celle avec la baignoire) ne s’accroche pas, ce qui est compliqué pour se laver. De plus il n’y a pas de rideau. - absence de crochets dans les salles-de-bain pour pendre les essuies alors que les murs sont pratiquement vides Nous reviendrons sans hésiter quand le souci des douches sera réglé..
• juliana (1/5): DONT GO! - DONT GO! Nós chegamos e quando nos deparamos os dois banheiros não funcionam e tem reclamações há mais de 2 anos e ninguém conserta! Não tem volume de água e a água na esquenta tornando a experiência pessima. Um dos banheiros não tem chuveiro adequado o que torna ainda mais a experiência desagradável. As portas quando chegamos, estavam travadas /quebradas no quarto do casal deixando a privacidade totalmente escancarada. Pedimos para consertar e ela só veio no terceiro dia de hospedagem. Mas só faltava um dia a mais para sair de Milão. Qd chegamos à porta já estava quebrada e ela me falou que nos avisou para não empurrar! Totalmente grosseira. Não fez qualquer reembolso pelos transtornos causados. A limpeza do apartamento é ruim e apesar de ter máquina de lavar eles não deixam qualquer sabão para lavar roupas. Nem o mínimo. NÃO VÁ! DONT GO!!!!
• Debbie (7/5): Family visit to explore Milan. On the yellow metro line easy to access Central station to visit Bergamo and Como. Shops - Location, two separate rooms,kitchen well stocked, comfortable beds, aircon , clean. The shower did not work well, the hot water was sporadic so we mostly had cold showers- disappointing. Not sure about the lift we walked 3 flights of stairs with luggage.
• Elizabeth (3/5): Dreadful customer services and no hot water - This property should have scored at least an 8, however when we arrived, an hour later than planned due to a flight delay, at approx 10pm on Sunday evening the code we were given for the building didn't work and we were unable to get in. I tried to contact the rental agents, who at the time I thought were the owners but there was no reply and I then received a automated message saying that their hours were only Sat & Sun 10:00 to 19:00 (even though they knew we were arrived after this) and said it wouldn't be a problem) and from 13:00 to 19:00 Tuesday to Friday. So we had no way of entering the building of our apartment from 10pm on Sunday until at least 1pm on Tuesday. Fortunately a lady who lives in another apartment in the building returned home and let us in. The code for the actual apartment was correct but there was no electricity. We remembered some instructions that the property can overload and where to find the electricity fuse box, on the balcony 1/2 a flight down and reset it. By now we were so tired we just went straight to bed. In the morning we found that the hot water lasted for about 15 seconds and then ran out, so we were unable to have a proper shower. The following day ( after another 24+ hours without hot water) someone came and unblocked the bathroom sink drain and changed the shower head, which did nothing to provide hot water, although for some reason it did last for about a minute now. The agents eventually contacted the owner who suggested that we run the hot tap in the sink and bidet whilst running the shower. This did work but as this was now the 4th day out of 5 of our stay it was very late and totally unacceptable. I placed a complaint with booking.com and also the agents. We were offered refund of 70Euros which was insufficient, especially considering that wanted to refund via paypal resulting in a loss in both in exchange rates and any fees. Their final offer was a refund of 100 Euros pre fees. Please see above. Plus the extractor fan in the kitchen area was hanging loose from the ceiling, their was no plug in one of the bathrooms, both sinks were slow draining and when we requested a partial refund for the above hot water problems we were told that we did have 2 bathrooms, which we did, however the 2nd bathroom only had a handheld shower over a bath and the hot water only ran for a maximum of 1 minute in that as well. The fact that they couldn't be reached when the entry code they gave us was incorrect and the dreadful service regarding the hot water/showers was totally unacceptable and for those reasons I cannot recommend this apartment despite it being spacious and well equiped.
• Susan (4/5): Roomy and clean, but a number of issues. - Good beds. Near a supermarket. Air conditioning. Power kept going off. Flat batteries in air conditioner remote. Hot water kept going on and off. Hard to gain entry. The app was difficult to use.
• Giuseppe (8/5): Very good - Great location, close to restaurants and transportation. Location great.
• Rikin (7/5): Nicely decorated, spacious, comfortable, however terrible shower, and renovation work happening. - The size of the apartment was good. Both rooms were a great size and there was lots of space and storage space. The apartment was nice and clean. The host sent a video of how to get through the front door and how to get the keys for our stay. Once we figured it out it becamse easier to get in and out. The windows opened up which was great to get some freshair in. We didnt need the airconditioning so can't comment if it worked. There were some nice restaurants near the apartment and the metro was less than 10 minutes walk. Unfortuantely there was noisy people above us constantly moving chairs and tables, can't understand why! The shower in the ensuite in the master bedroom was terrible, it needs sorting out. Every few seconds it was hot, then cold, then hot etc. Despite what others say, there is renovations work going on in the place so is noisy during the day.
• Elena (10/5): Exceptional -
• John (10/5): Clean, comfortable place in a nice area! - The property is exactly as it appears in the photos. It was very clean and hospitable. The whole process is very efficient, from the key box, to the laminated booklet on the kitchen table explaining everything from emergency contact numbers to garbage disposal. The walk to the metro station is easy and it's a quick ride to all the main attractions. (And we walked it too.) The neighborhood is quiet with a few nice restaurants nearby if you want to stay close. WE WOULD STAY HERE AGAIN. Not much! It would be nice to have a place to hang a towel in the main bathroom. (And be mindful that the shower is a spigot in a tub with no wall or curtain.) The rules around garbage disposal are a bit detailed. We didn't figure out how to use the main room TV, not that we needed it much.
• Patricia (10/5): Amazing!!! - We loved the apartment, how easy it was to get the keys, drop the keys, know how things worked in the apartment, the location, the neighborhood, the dining options and how safe the area is.
• Gerguri (10/5): Exceptional -
• Preshanthan (9/5): Superb - Spacious and airy. A bit out of the action
• Penny (9/5): Overall a great stay, good apartment, great location. - A great apartment good space clean and great location. Metro, shops, restaurants and bars close by. Also could walk to the Duomo. The showers were not good , they were uncontrollable kept going very hot then cold. There was not enough glasses in the kitchen and no tea towel.
• Daniela (9/5): Superb -
• Chye (9/5): Superb - The property is well equipped and clean.
• Pei (8/5): Very good -
• Salome (8/5): Very good -
• Coramia (8/5): Very good - The location was wonderful, close to the metro station, very spacious and wonderfully decorated. It had no toilet paper in any of the bathrooms, too few shower gels for 4 people staying 3 nights.
• Sofia (10/5): I would rent it again - Spacious apartment Comfortable beds Very responsive staff by mail Good location close to metro station and paid car parking (20 euros per day)
• Tinka (9/5): Lovely place. Great communication. Complete amenities. - Location was very central. Near the metro station. Lots of great restaurants around. Not so much of a view but we were doing so much so no time to really look out the window. If you can’t do stairs this one is 3 flights up.
• Paula (10/5): Exceptional - It is great place if You want to spend some time in Milan, but in quiet place. Close to the city center with excellent communication. 3 min. from metro station. Many restaurants are around, also gluten free and vegan.
• Megan (7/5): Met Our Needs - We liked several of the apartment's amenities, including the living space and access to certain comforts like Netflix. The kitchenette also had all of the items that we needed, and the bathrooms had good water pressure in the shower. We were able to do laundry, although there wasn't a great place to hang our items to dry. The layout of the apartment was very nice, and the bedrooms were spacious. The beds were large, but very hard and uncomfortable. Also, there were no spare blankets or pillows, which would have been nice. The cleanliness also could have been better, in terms of the floors. But, overall, the space was clean and suited our needs.
• Etleva (8/5): Very good -
• Rylaite (9/5): Superb -
• Mohamad (10/5): Exceptional -
• Desislava (10/5): Exceptional - Everything was perfect! Nothing!

Photos