Pachamaya Holistic Wellness & Spa - Adults Only

Location: Avenida Uxmal, Cancún, mx

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Terrace
• Family rooms
• Pets allowed
• Luggage storage
• Safety deposit box
• Tour desk
• Facilities for disabled guests
• Ironing service
• Hot tub/Jacuzzi
• Massage services
• Solarium
• Non-smoking throughout
• Private check-in/check-out
• Board games/puzzles
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Outdoor furniture
• Pet bowls
• Spa/wellness center services
• Beauty Services
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Television in common areas
• Free wired internet
• Golfing on site
• Scuba diving on site
• Snorkeling on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Beach yoga on site
• Internet access
• Art gallery on site
• Reception hall
• Pool waterfall
• Exercise/lap pool
• Japanese garden
• Fishing nearby
• Health or beauty spa nearby
• Swimming nearby
• Water sports equipment
• Guest education on local ecosystems and culture
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Triple Room with Terrace

  A seating area, a desk, a terrace and a private bathroom are available in this spacious triple room. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Terrace
  • Linen
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Key access
  • Single-room air conditioning for guest accommodation

• Deluxe Suite

  This suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite is furnished with a desk and a seating area and features air conditioning and a wardrobe. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Sofa
  • Wardrobe or closet
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Key access
  • Single-room air conditioning for guest accommodation

• Double Room with Terrace

  A seating area, a desk, a terrace and a private bathroom are offered in this spacious double room. The unit has 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Terrace
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Key access
  • Single-room air conditioning for guest accommodation

• Comfort Quadruple Room

  This air-conditioned quadruple room has a desk, a balcony, pool views and a private bathroom. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Key access
  • Single-room air conditioning for guest accommodation

• Mixed Dormitory Room

  Featuring free toiletries, this dormitory room includes a private bathroom with a shower. The dormitory room features air conditioning and a wardrobe. The unit has 8 beds.

  Max Occupancy: 8 (8 Adults)

  • Shower
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Key access
  • Single-room air conditioning for guest accommodation

• Deluxe Quadruple Room

  Featuring free toiletries, this quadruple room includes a private bathroom with a shower. The quadruple room features air conditioning and a wardrobe. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Key access
  • Single-room air conditioning for guest accommodation

• Bunk Bed In Mixed Dormitory Room

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Air conditioning
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Key access

• Executive Suite

  The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite features air conditioning and a wardrobe. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Key access
  • Single-room air conditioning for guest accommodation

• Executive Suite

  The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite features air conditioning and a wardrobe. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Key access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Jonas (9/5): -
• Elena (9/5): -
• Eva (6/5): -
• Katia (8/5): -
• kaouther (7/5): - Le calme de l'hébergement, une séance de sport incluse, le personnel très attentionné et souriant et la propreté de la chambre et de l'hôtel. L'eau de la douche sent mauvais et malgré l'intervention de l'hôtel pour la réparer, cela n'a pas suffit.
• Mathilde (9/5): -
• Agapanthe43 (10/5): -
• Rhian (9/5): -
• Sarah (9/5): - Wir waren nur eine Nacht im Hotel, ich würde aber definitiv auch für mehrere Nächte buchen. Es war alles super. Sehr nettes, hilfsbereites Personal. Schöne ruhige Anlage. Man ist zwar mitten in der Stadt aber dennoch ruhig in der Nacht. Fussläufig zum Busbahnhof und viele Cafés und Restaurants in der Nähe.
• Ouk (7/5): -
• Bhakti Goradia (8/5): -
• Laurie (9/5): - It was a lovely property and very comfortable. Staff was very friendly and welcoming. I only stayed one night passing through but would absolutely stay again.
• Amel (7/5): - Le personnel était adorable ! Le lit était beaucoup trop petit
• deborah (10/5): -
• David (10/5): Yoga warmth in Cancun center - The property felt balanced, on brand, and the staff was friendly and helpful. The layout felt airy and open with the pool being the center of the space. The dogs at the entrance being a familial welcoming feeling and so does the incense. The location also felt safe and central. Would have been nice to do yoga outside..
• Khursten (10/5): - Fitness class in the beach and their pool area Loved everything
• Roberto (6/5): - It was ok Room doesn't have a door for the toilet so no pleasant..
• Rene (8/5): -
• Maja (5/5): Außenanlage gut, Zimmer eher weniger. - Der Pool war gut, nicht besonders groß aber völlig ausreichend für die Größe des Hotels. Wir waren fast immer alleine. Das Personal war super freundlich und zuvorkommend. Das Zimmer sah nicht aus wie beschrieben, das Bett war relativ unbequem und für zwei Personen schon recht klein. Das Bad war leider wirklich nicht schön und besonders die Dusche hat uns überhaupt nicht gefallen. Außerdem hat es aus dem Abfluss so stark gerochen, dass es im gesamten Badezimmer nach jedem Duschen nach Gulli roch. Ging man mit Socken durch das Zimmer (nachdem die Putzkräfte da waren wohlbemerkt!) Waren die Socken danach ziemlich dunkel von unten… lässt besonders bei dem Preis zu wünschen übrig.
• Marina (9/5): - El personal molt amable i la ubicació era estratègica. Repetiriem
• Maki (10/5): -
• Christina (10/5): -
• Stefano (10/5): Good value and relax - Big room, lovely staff, clean facilities, good position, lot of good restaurants around
• Suzanne (10/5): Un havre de paix à Cancun - Nous avons adoré notre séjour au Pachamaya. L’accueil était très bon, le personnel très gentil et arrangeant. Nous avons check out à 12h et pu profiter de l’endroit et de la piscine jusqu’à notre départ pour l’aéroport à 16h. C’était très agréable. L’hôtel en lui même a une très bonne énergie, on s’y sent très bien. Rien, tout était parfait
• Finja (9/5): Great spa hotel in Cancun - Clean, green, inviting. With very nice staff and a great pool. They let me stay a couple hours after check out. Would stay again. Prices for spa were a bit steep. Sadly I also couldn’t make it to their yoga or other classes either as I was only staying one night.
• Deile (9/5): -
• Laurie (8/5): Superbe emplacement afin de découvrir Cancun et ses alentours! Personnel au petit soin et adorable. - La gentillesse du personnel, leur disponibilité et leurs conseils pour découvrir Cancun! Points supplémentaires pour les chiens si mignons de l'hôtel! La piscine est très belle ainsi que les espaces communs sont charmants. Notre chambre était très humide, les habits ne séchaient pas. L'isolation n'est pas top, donc on entend absolument tout. La salle de bain n'était pas en très bon état, le rideau de douche p.ex. mériterait d'être changé.
• Lena (8/5): Parfait pour une nuit en sortie d’aéroport - Sa localisation à côté de la gare ado et du Ferry La chambre était grande et confortable Je n’ai rien à dire vis-à-vis l’hôtel, nous sommes simplement restés une nuit de passage
• James (10/5): -
• Kino (9/5): -
• conic (9/5): - Malgré notre court séjour d’une nuit on a été très bien accueillies part les employés. Avec un logement grand, propre et bien équipé.
• Chantal (7/5): -
• Quentin (9/5): Reposant et agréable - Calme agréable et la gentillesse du personnel Pas assez de prise dans les chambre, le lit pas de hyper bonne qualité
• Ross (8/5): -
• Kyoko (9/5): Wonderful 💛 - The staff was very nice and helpful! We felt a lot of hospitality and kindness 🙏 Everytime we needed something, they were willing to help us and respond our request. Wonderful! The swimming pool was very lovely at night. It was a relaxing time with quality. The hotel provided a free lesson so we took Rismo Latino. The professor was very friendly and we had fun with other guests! The room is very spacious and every morning the cleaning lady made it tidy. The hotel is next to the road so sometimes we heard some sound but we didn’t care much.
• chloé (10/5): Parfait ! - Proximité de ADO Confort Environs
• Karine (8/5): -
• Szilvia (8/5): - Terasz, központi elhelyezkedés, zöld kert. Hangos a forgalom zaja miatt.
• Per (6/5): Bra läge men känns som ett översminkat budgethotell som paketerats om till Yoga retreat på ytan - Läget, personalen Rummet, Hotellets skick
• Dora (9/5): Very nice, cozy hotel with a super pool and nice staff - The hotel is very nicely decorated. Pool and jacuzzi with a lot of sunbeds and all in a calm and beautiful environment. The staff was very kind as well! Unfortunately we stayd only one night before our flight back to Europe, it was a pity because we could not enjoy extensively all the amenities of the hotel. we would definitely come back if we would be in Cancun again!
• Clb (7/5): - Le personnel est très agréable et sympathique on est bien accueillis. La chambre était grande. Mais la chambre est mal insonorisée c’était très bruyant, le rideau ne me cache absolument pas de la lumière donc même la nuit c’était éclairé à cause de l’éclairage urbain. La salle de bain est vraiment petite on ne peut pas poser d’affaires dedans
• Stephanie (6/5): -
• Alina (7/5): -
• Sarah (8/5): -
• Luigi (8/5): Una piacevole scoperta in centro A Cancún - Un piccolo hotel nella zona centrale di Cancún che ha soddisfatto pienamente le nostre esigenze di viaggio. Lo staff è tutto giovane e molto disponibile . L’atmosfera è rilassata e le camere sono ampie come spazi. Devo sottolineare la disponibilità e la cortesia dei ragazzi della reception che gestiscono l’hotel. Ci hanno aiutato ad organizzare i nostri Transfer di viaggio e ci hanno messo a disposizione un late check-out usufruendo dei servizi della SPA per poterci cambiare . Abbiamo scelto questo hotel per due volte e ci hanno sempre aiutato . Grazie per la vostra disponibilità e cortesia ♥️ Le tende delle finestre della camera potrebbero avere una doppia tenda , una più sottile per far entrare la luce pur mantenendo la privacy.
• Christin (9/5): - Sehr freundliches Personal, schöner Pool und einladendes Gesamtpaket.
• TVVkr (9/5): Спасибо за тёплый и комфортный приём! - Останавливались на пару дней, остались приятные впечатления. Номер просторный, чистое постельное бельё и полотенца. Каждый день была уборка. Персонал очень дружелюбный, администратор всё подробно объяснила при заезде. Сотрудники были отзывчивы по всем возникающим вопросам. Отдельно хочется отметить внутренний двор с бассейном и джакузи: удобные лежаки, есть зона для еды и столики, за которыми можно поработать. Wi-Fi работал нормально. Отдельное спасибо за рабочую зону, которую нам предоставили через дорогу. Для любителей кофе: очень вкусный кофе готовят в ресторане - соседняя дверь от входа в отель. Из пожеланий: хотелось бы больше крючков для полотенец и одежды в ванной комнате.
• Andrea (9/5): Sehr schönes Hotel, nettes Personal. Frühstück haben wir leider nicht probiert. - Personal (haupsächlich Roy) sehr zuvorkommend, proaktiv und nett. Zimmer ist groß mit Klimaanlage. Angebot von Joga-Stunden. Leichter Gestank im Zimmer von Abfluss, aber nichts schlimmes:) Fehlendes Kühlschrank im Zimmer.
• Miraglia (9/5): -
• Omar (8/5): - Stanze grandi belle e pulite
• Luca (10/5): -
• Vanessa (8/5): -
• Tracy (10/5): Excellent séjour - Superbe cadre super apaisant jolie deco personne au petit sois et à l’écoute vraiment une sans faute tout étais au top
• Nova (8/5): Great! - The check in staff was friendly, the lobby was cozy with incense burning. The yoga shala was lovely and offered a nice class. Bed was fine a little hard for me but typical for MX, bath products decent and everything was clean. I don’t have time for the pool but it looked nice too. Location is not very interesting but very convenient! The he front desk person said luggage storage and use of the showers by pool wa an option after check out since my flight left at 5pm. I didn’t realize the shower was outside with no privacy or soap or anything so just keep that in mind of you intend to explore and then return to prepare for an evening departure.
• Silvia (10/5): Agradable - Amabilidad del personal Lindo alojamiento Nada
• Matylda (8/5): -
• Johanna (8/5): -
• Adam (9/5): -
• Luna (9/5): -
• Dilda (8/5): -
• Mattia (7/5): -
• manuela (5/5): Molto basico…non c’è neanche la televisione -
• Vanda (6/5): -
• Chalot (6/5): Bien trop bruyant - L’accueil sympathique, très grande chambre, le petit déjeuner à 370 pesos à côté. Le bruit de la rue très present, le lit bien trop dur, l’eau presque inexistante au lavabo
• Costanza (8/5): -
• Patrizia (9/5): Calm hotel, great location and friendly staff - Welcoming and calm atmosphere, perfect to relax and enjoy the green areas. Big rooms, having all you need and big windows. Good sleep (no noises like in many other hotels on the main streets) and good area to go for breakfast and nice little restaurants. Staff is great, helpful, with good suggestions. With two nights stay, you also get to join a yoga class for free! Best option in Cancun!
• Helderman (9/5): relaxing stay at a convenient walk from great restaurants. - Beautifully furnished rooms. Lots of natural and refurbished materials. No tea kettle or coffee maker. No TV but I am ok with that.
• Ruscelli (9/5): -
• Julia (6/5): -
• Lorena (9/5): Excelente - La cercanía con la terminal Ado Nada
• Sophie (10/5): Parfait ! - Tout était parfait ! J’ai été accueillie par une dame portant des lunettes, à qui je tiens à adresser mes remerciements. Elle a pris le temps de tout m’expliquer et de m’accompagner avec beaucoup de gentillesse. Si vous cherchez le calme, cet hôtel est idéal. La piscine est magnifique et très reposante. Les chambres sont spacieuses et impeccables. De plus, l’aéroport est à proximité, ce qui est très pratique après un long vol. Je le recommande vivement ! Un grand merci également à tout le personnel pour son amabilité.
• angelica (10/5): Great - Fabulous staff, florencia at front desk , Isabel massage therapist but in general everyone was exceptional
• Toto (8/5): Thank you so much to the team for a very comfortable first night in Mexico. I will very likely return for my last night - Good location close to ADO Centro Terminal (bus station) and feels a lot more local and calm than the surrounding area with big hotels etc. I only stayed for one night (my first night in Mexico) before travelling to Holbox but I had a very pleasant stay after a long flight. I had a room on the ground floor which you could hear the road from, however with ear plugs it was not a problem.
• Cedric (8/5): Excellent. - Excellent emplacement pour visiter le downtown proche du Parque de las Papalas, du Mercado et de la rue Nader avec ses bars et restaurants. Bel espace piscine avec du soleil dès le matin, chambre très grande avec beaucoup de rangement. Petit déjeuner limité à commander la veille, pas de frigo dans la chambre.
• Benoit (9/5): - Petit dejeuner
• Eleonora (8/5): Piacevole - La gentilezza dello staff, la posizione centrale della struttura vicinissima al centro di Cancun Lo stile della stanza un po' vecchio
• Antonella (10/5): - Colazione e servizio top
• Sylvia (9/5): -
• andrea boldrini (8/5): - struttura nuova vicina stazione autobus ado da dove si puo raggiungere tutto.
• Margaux (8/5): Très agréable mais odeur de la douche gênante - Bon séjour globalement au pachamaya. Personnels accueillants et bon petit déjeuner. Inconvénients lorsque des travaux sont faits à côté de la piscine alors que des clients s'y trouvent . De plus l'odeur de l'eau dans la salle de bain est très gênante, cela resemblait à une odeur de souffre... Et nous avons eu l'impression que ceci était lié à nos maux de ventre.
• Deniz (8/5): Good location - Location is perfect. Nice restaurants around. Very safe and clean.Reception is very helpful and kind.
• Eva (8/5): - Nice Pool, good breakfast,big room Room was very noisy at night. No safe.
• patricia (10/5): Perfecto - El personal es encantador. Los desayunos. La piscina. La ubicación Me gustó todo
• Victoire (10/5): Personnel super accueillant et disponible. Nous avons apprécié le lieu, la déco!! - Le personnel, les espaces en général, hamac devant notre chambre avec canapé ! Tout était très bien Rien
• Mahir (8/5): -
• Mahir (8/5): -
• Mahir (8/5): -
• Angelo (9/5): Excellent - Big room, plenty of space for baggage, large bed, very good breakfast.
• Cartier (8/5): - Le petit déjeuner était excellent
• Andrea (7/5): -
• Stephanie (6/5): Correct - Agréable même si j’avais un problème avec ma fenêtre (j’étais au rez de chaussée)
• Veronica (8/5): - Staff Is very kind and the breakfast service Is very nice!
• Alexandra (6/5): -
• marilena (7/5): -
• djlukas74 (3/5): - The appartments were located at the base floor; which was very humid and had smell of mould. Somehow this hotel got 4 stars, you live basically in basement. Their water smells like eggs, and if you go to the shower its 50/50 if you will get cleaner or not. No refridgerator, no TV, no kettle and other appliances. Room service does not change towels. The only two things are good in this hotel is the smell in the lobby and a photographer that was hired to take the pictures of hotel because it looks great in photos but not in real life.
• Lydia (6/5): Für 1-2 Nächte ausreichend - Lage war super zentral und nah an Restaurants und Cafés, Personal war freundlich Zimmer hat extrem muffig und feucht gerochen, Wasser roh stark nach Chlor, der Pool war schön hätte jedoch besser gereinigt werden können, die Poolbar war nicht in Betrieb
• Boardman (10/5): Would recommend - The staff were so friendly and always there to help. The classes where also a good quality. I did the yin class and it was great
• Alsn (10/5): -
• Cátia (10/5): -
• Criz Vargas (7/5): Razoável!!! - Boa localização para quem opta por ficar no centro, fora dos grandes hotéis all-inclusive. Perto da rodoviária, comércio e restaurantes. Piscina e hidromassagem em área agradável. Água e chá sempre disponíveis na recepção. Hotel muito simples, nem perto de um quatro estrelas. O primeiro quarto que nos colocaram tinha cheiro de mofo e umidade. Felizmente nos trocaram para um mais arejado. Pedem 500 pesos ou um documento como garantia e só entregam na saída. Achei desnecessário e deselegante. Toalhas e roupa de cama desgastadas e de baixa qualidade. A reposição de itens nos quartos não é suficiente. Você precisa ficar sempre solicitando papel higiênico, sabonete, toalhas e outros.

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