Hotel Las Palmas Cancun Centro
Location: SM 23 MZ7 L21 Calle Palmera #43, Cancún, mx
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Conveniently located in Cancún
Hotel Las Palmas Cancún Centro offers a comfortable stay with air-conditioned rooms, a garden, and free WiFi.
Dining and Relaxation
Guests can indulge in Mexican and international cuisine at the on-site restaurant or unwind with a cocktail at the bar.
Nearby Attractions
Explore Cancun's highlights such as Cancun Bus Station, Government Palace, and Cristo Rey Church, all conveniently close to the hotel.
Experience the best of Cancún at Hotel Las Palmas Cancún Centro.
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 04:00 PM - 10:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Terrace
- Family rooms
- Tour desk
- Ironing service
- Non-smoking throughout
- Concierge service
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Fire extinguishers
- First aid kit available
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Access to health care professionals
- 24-hour security
- Security alarm
- Front desk (limited hours)
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Japanese garden
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Double Room
This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
-
Quadruple Room
This air-conditioned quadruple room is consisted of of a flat-screen TV with cable channels and a private bathroom.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
-
Double or Twin Room
2 Large Twin Beds OR 1 Double Bed
194 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 32-inch TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk, iron/ironing board (on request), and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
-
Superior Double Room, 1 King Bed
1 King Bed
194 sq feet
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - Flat-screen TV with satellite channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk, iron/ironing board (on request), and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
-
Family Room
This air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
-
Twin Room
This air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
-
Superior King Room
This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
-
Triple Room
This air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
Guest Reviews
- Armin (7/5): - La seguridad al ingresar Que no servían los controles de la tv y una habitación no tenía buena cerradura
- vallez (1/5): A fuir ! - Je n’ai rien aimé dans cet établissement Petit dej médiocre Photo trompeuse Mal isolé A fuir !
- Mattia (1/5): - Nothing Blood stains and hairs on the sheets, the position isn’t good and a bit dangerous in my opinion Windows can not be even opened Breakfast in another building Staff hasn’t collaborated
- Jean-yves (8/5): Très utile pour une courte durée et tout près du terminal ADO et service de transport à bas prix - Accueil et services Un peu bruyant en soirée
- sandrine (1/5): HORRIBLE !! - Literie correcte! C est tout ! Tres sale, douche sale , de l eau partout jusque dans la chambre..lavabo rt wc sales et vetuste . Les sols sales, deco horrible! Pas chaleureux du tout! Bruyant! On entendait tout car les portes sont très fines! Il a fallu réclamer nos serviettes de douche a l accueil et le lendemain, a notre départ, il fallait ramener nous même nos serviettes de douche au monsieur de l accueil. Petit déjeuner HORRiBLE!! Plat unique : omelette avec 1 pain sec, pas de beurre ni confiture, pas de jus de fruits pas de fruits, pas de lait, ...juste du café imbuvable !!
- Audrey (1/5): A fuir - Rien Quartier désagréable , chambre inconfortable, forte odeur d humidité, mal entretenue , draps tachés, pas de lumière dans la douche, pas de tapis de bain il a fallut demander les serviettes. Le déjeuné médiocre , seulement pain et oeuf , rien d autre, pas de jus de fruits ou chocolat au lait pour les enfants seulement du café
- JOSUE (9/5): -
- Daniel (1/5): Hay Moteles mas limpios que este "Hotel" - Nada Todo esta en malas condiciones, las camas viejas y con hoyos, esta lloviendo y se mete el agua al cuarto, 5 pisos y sin elevador
- Srikanth (9/5): -
- Marie-Eve (8/5): -
- Katia (7/5): - Pas trop loin de l aeroport A l arrivée on a du mal a le situer dans cette petite rue nous avons tourné plusieurs fois sans le voir...a l accueil est relativement bon, pas désagréable mais on ne sait pas qui est le réceptionniste car il n est pas identifiable, ils sont plusieurs et les gens qui sont devant la porte ne font pas vraiment partie du personnel, on ne sait pas vraiment. La porte est verrouillée mais comme on ne voit pas la réception, on 'e sait pas si qqun est la pour nous ouvrir....Ils nous ont donné les infos nécessaires mais davantage d accompagnement aurait été plus agréable.
- Roberta (1/5): Traumante - La ubicación Me sentí muy insegura,ya que habían muchos pasajeros varones q en las áreas comunes fumaban y tomaban alcohol cerca de la piscina q estaba sucia .El comedor estaba en un subterráneo feo oscuro q solo ofrecían huevos con tocino,vienesas,longanizas , también pan con mayo , mantequilla y mermelada,un café en bidones expensadores horribles y sucios,solo pedí agua caliente q la calentaban en olla. Durante el día un grupo de hombres fumaban marihuana en las escaleras cerca de mí habitación hablando fuerte 2 veces al día,no sé si más xq intentábamos no estar.Tenia q salir de la habitación a pedirles q bajarán la voz y dejarán de fumar marihuana cerca. No entiendo cómo permiten consumir alcohol en el hotel y vicios. Las instalaciones sucias y viejas.El ambiente muy inseguro. La cadena del baño se echó a perder muy frágil,la ropa d cama con manchas.Las fotos muy engañosas.Ni siquiera barrian escaleras o la zona de comedor en un rincón las personas del aseo tenían los insumos de aseo q se abastecían ahí. Para viajar una mujer sola no lo es.
- Patrycja (3/5): -
- Gabriela (5/5): -
- Jesús (1/5): Decepcionante - Ubicación Camas sucias y con mal olor, habitacion con olor a humedad, no se parecia a lo de las fotos, mala recepción del wifi, no habia puerta en el baño, cama incomoda, desayuno escueto
- RAJ (2/5): I checked out in 1 day and want to make sure there should not be any deduction for the rest of 2 day - Nothing good.
- mario heriberto (8/5): -
- Denis (1/5): - Location, near bus central station, great restaurants nearby Dirty sheets, no hot water to wash hands,hard mattress, dirty floor and room is really small.
- Alba (5/5): -
- Natali (5/5): Bon pour une nuit - Proche de la gare Ado, chambre fonctionnelle pas d'eau chaude mais bon rapport qualité prix pas d'eau chaude, chambre vetuste
- Ghislaine (4/5): Très décevant acceuil et propreté - L'emplacement L'acceuil, la propreté des lieux était douteuse: des cheveux sur les draps des papier mouchoir par terre à côté du lit, la poubelle n'avait pas été vidée et les photos sur le site ne correspondait pas à la réalité.
- Cédric (5/5): - Bon emplacement Douche froide et pommeau ne fonctionnant pas (filet d’eau)
- Mónica Patricia (5/5): -
- Welling (8/5): - Muy buen buen hotel para quedarse si no estas buscando nada luxuria. El cuarto fue muy comodo y grande tambien. Desayuno no fue muy especial pero para esta conta de dinero es okey.
- Martina (9/5): -
- christian (2/5): - Personale scortese. Pavimento sporco. Lenzuola sporche e dopo averle fatte sostituire le seconde erano anche peggio. Bagno sporco. La doccia non funzionava. Siamo rimasti 1 ora e poi siamo scappati. Nei corridoi il personale urlava e litigava. Il peggiore hotel che abbia visto
- Jose Armando (4/5): Malo y caro - Desayuno regular Tenía mal olor, instalaciones viejas, precio alto para lo que se ofrece.......y más
- Santiesteban (8/5): -
- Elisabeth Maria Johanna (3/5): - Het ontbijt was goed. De locatie was wat minder. We werden eerst naar de bovenste etage verwezen, geen lift aanwezig en geen verlichting in de hal van deze etage. Vervolgens kregen we een kamer beneden.
- Gonzalo (6/5): - A equipenfoi muito gentil. O quarto e corredores cheiravam a cigarro. Nosso quarto não tinha cortina na janela nem tampa de vaso.
- Diana (1/5): -
- Ruben (10/5): -
- Koos (3/5): Slechte omstandigheden maar goede locatie - Locatie was top Erg luidruchtig en personeel was de hele nacht door aan het praten dus we zijn heel vaak wakker geworden. Bed lag een beetje gekanteld en lakens leken niet super schoon.
- DV (4/5): - PREPARACION DEL PERSONAL QUE ATIENDE EL LUGAR
- andrea (7/5): -
- FRANKLIN EDIN (1/5): Lo peor porque el recepcionista era conflice - Nada Me estaba extorsiónando
- Sonia (5/5): -
- Fernando Mariano (1/5): - Absolutamente nada, el peor hotel en el que he estado en toda mi vida. No hay ascensor, pedimos dos camas nos dieron 1 sola, la televisión no funcionaba, la cama era una plataforma de cemento con el colchón arriba, 1 sólo enchufe disponible y funcionaba a medias. El baño re pequeño, no habia donde colgar los toallones en la ducha.
- julio (8/5): - muy bien
- Dave Alva (8/5): Estancia básica para quien está fuera la mayor parte del día. - EL desayuno es muy básico pero ayuda a llegar al mediodía y se ahorra dinero y tiempo desayunar ahí ya que no tienes que buscar dónde (y no hay lugares a la mano para desayunar en varias cuadras alrededor). Si no eres tan exigente, está ok por lo que se paga. El internet funcionó muy bien en celular y en laptop. El clima en la habitación ayudó mucho. El estacionamiento es en la calle pero hay espacio y tienen cámaras vigilando. El área es muy tranquila, nunca hubo ni supimos de percances. El espacio para acomodar la ropa es insuficiente. No tiene ni un perchero para colgar algo, aunque tenía una repisa tipo mini-ropero, pero solo sirve para una persona.
- Omega (8/5): - Lo que no me gustó es que no hay estacionamiento dentro del hotel..ya que el carro lo tuvimos que dejar afuera.en la callé.. otro aspecto que no me gustó fue que el sanitario olía muy muy pero muy mal..estaba limpio siii..pero salía un horrible olor por el drenaje del lavamanos..sin embargo nos agrado el trato en la recepción.muy atentos y cordiales.. habitación limpia..
- Gabriel (6/5): - Hotel molt ben situat al centre de Cancún, molt proper a l'estació d'autobusos i a un preu molt assequible. l'hotel era vell, però confortable
- rojas beltran (8/5): - El personal muy amable Un día en uno de los pisos olía a marihuana
- Oscar (5/5): -
- Denisse (4/5): -
- Thierry (6/5): Ok pour le budget - Emplacement au calme Salle de bains état moyen
- Evans (10/5): Honest hotel located in a city of liars - No scams, no hidden fees. Everywhere else tries to scam you badly Shower drains need improvement. Beware, "Scamcun"....
- Shanique (10/5): Enjoyable - I had a really pleasant stay here—this was my first time in Cancun and my very first hotel experience in the city, and it did not disappoint. The staff made everything so easy and welcoming. They went above and beyond to help me feel comfortable, from breaking larger bills into small pesos, to patiently explaining the currency and giving tips on how much to carry while out and about. They even interacted sweetly with my son, which meant a lot to me as a traveling parent. Their recommendations for places to visit were spot-on and made exploring the area feel exciting but not overwhelming. All in all, this was a great start to my Cancun experience, and I’d absolutely stay again. The service, warmth, and helpfulness made it feel like more than just a hotel—it felt like a soft landing in a new place. A very short distance from the ADO bus station, walkable. AC was GREAT, Hot water was HAWT
- Ikenna (10/5): Exceptional -
- Timo (4/5): Disappointing -
- Hugh (8/5): Very good -
- Martinez (10/5): Exceptional -
- Emily (10/5): Exceptional - Great location. Excellent value for money. The staff were welcoming and happy to help
- ענבל (5/5): Passable -
- Kyle (7/5): Decent budget option close to the bus station - It's a decent, central budget option in Cancun right next to the bus station. Staff is very nice. There was a small issue where my room had incorrectly listed as having a refrigerator and although the rooms don't come with mini bars, the staff made sure to get one for me the same day, which was great. You can also reach out to staff via text message if that's preferable. TV is really good and has both Spanish & English channels + audio. Well cleaned when I got there, just an older building. Lighting / switches by the bed. Small mini bar where you can buy snacks & drinks at the front desk. Location is great. I walked to & from the bus station. The front desk has to buzz you in and out every time, so that can get somewhat annoying, especially when you're on the way out. My wifi stopped working on like the third day. I didn't ask the staff about it, but it seemed weird it didn't come back online after a couple of days on its own. The room has bad ventilation so if you take a shower without opening the window, things will definitely get wet and moldy.
- Vinicio (7/5): Good -
- Galindo (6/5): Pleasant -
- Elena (5/5): Basic, but you get what you pay for - Staff was kind and responsive. Location near the bus station. Very bad sound isolation, dirty sheet and dirty bathroom.
- Anonymous (1/5): Very disappointing and mostly disappointed because booking.com charged us double the price that you could have got it at - I didn’t like anything about it It was noisy with pokey room, hard beds and smelled of cigarettes
- Dominique (3/5): Poor -
- Kimone (7/5): I enjoyed my stay - The breakfast was ok but could have been better, that is presentation and taste. The location is really ideal, the transport center, clothing stores, restaurants, money exchangers and the supermarket were pretty close. Persons were smoking on the property right outside my window and it affected my rest and one night I couldn't sleep because there was a place next door under construction.
- Joe (3/5): Not great after a long flight - Location convenient for bus. No blinds in my room, breakfast was located in sister hotel. Hot water didn’t work
- Jerr (7/5): Good -
- Natalia (2/5): - Pésimo trato hacia los clientes
Photos
