Club Wyndham Crown Towers

Location: 5-19 Palm Avenue, Gold Coast, au

Star Rating: 7.6 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 04:00 PM - 08:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Hot tub/Jacuzzi
• Sauna
• Non-smoking throughout
• Heated pool
• Access to nearby indoor pool
• Self parking (surcharge)
• Offsite parking discounted rates available
• Exercise/lap pool
• Swimming nearby

Rooms Available

• One-Bedroom Apartment

  The air-conditioned apartment features 1 bedroom, 1 bathroom and a kitchen. The apartment's kitchen is available for cooking and storing food. This apartment provides a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Air conditioning
  • Private bathroom
  • Kitchen

Guest Reviews

• Maria (8/5): -
• Glenn (7/5): Great Hotel - Great location very close to Surfers Paradise beach. Nice pool and facilities at the hotel. Free parking avaiulable There is building work going on at a new high rise hotel across the road and this continues late into the night. As a result, if your room faces this way you will hear noise day and night and won’t want to use your balcony.
• Tiffany (5/5): Location was great. - Location was fantastic. Laid back and relaxing vibe. Staff were friendly. Rooms are outdated but tidy. Didn’t get a choice or preference on the floor level or location within the hotel of where we wanted to stay. We were on the 4th level facing the construction building. Requested a room change and told that I had to contact Booking.com as they did the room allocations. Bit of hair here and there so attention to detail could have been better with cleaning.
• Ben (4/5): At check in I had a few questions which th guy who was on the desk was quite rude with his answers to my questions and o - Pool areas were nice and big. Lots of areas to sit and relax Severe mould and damage on ceilings throughout every level. Everything felt and smelt wet and mouldy.
• Chloe (10/5): -
• Lanissa (8/5): -
• Sharon (10/5): - Clean room, the amenities were amazing! Second time staying there and my kids absolutely love it
• Hemant (2/5): - Worst experience ever. We were booked for 3 nights. After checking in, we were told our second night accommodation was canceled due to planned works (no water for 24h) and Wyndham know and would sort it. Mantra (service that manages the guests) notified Wyndham on the 1st of Nov of the works (long before our stay), yet they did nothing about it. When calling to sort it myself, we spent hours trying to get through, no call backs occurred and it was poorly managed, basically they just tried shift responsibility to wotif. But wotif said they should have never allowed us to check in our accepted the booking but since they did, it is now their responsibility to fix the accommodation issue. They never notified wotif or us of the problem, ultimately this is a Wyndham mistake and mismanagement. I cannot believe this is how they run their business, I will not be using them again and I will be telling others of the terrible experience.
• Aleksandar (10/5): - All excellent
• Niteshkumar Rameshchandra (10/5): -
• Tania (9/5): -
• Keryl (8/5): - Been a few times now and love it there
• Lauren (10/5): - Great staff, and beautiful renovated room. Everything was very clean and tidy. Close walking distance to restaurants and cafes.
• Tanaka (1/5): Completed booking online. Arrived late in the evening to be told there was no booking for me -

Photos