Melbourne City Suites
Location: 471 Little Bourke Street, Melbourne, au
Star Rating: 8.2 Stars
Property Type: Apartments
About this Property
Central Location and Convenient Amenities
Located in the heart of Melbourne CBD, Melbourne City Suites offers a prime location with a fitness centre, washing machine, and free WiFi. Private parking is also available for guests' convenience.
Comfortable and Well-Equipped Units
Each unit at the apartment complex features air conditioning, a flat-screen TV with streaming services, a safety deposit box, and a private bathroom. Guests can also enjoy a seating area, walk-in shower, and complimentary toiletries. Additionally, a range of kitchen amenities is included for a comfortable stay.
Nearby Attractions and Transportation
Explore nearby attractions such as Melbourne City Conference Centre and Melbourne Central Station, with Southern Cross Station just 1.2 km away. For convenience, Essendon Fields Airport is located 11 km from the property.
Book now for an unforgettable stay in Melbourne City Suites.
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 10:00 AM
Amenities & Facilities
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Non-smoking throughout
- Coffee Shop on site
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Food delivered to guest room
- CCTV outside property
- Key card access
- Television in common areas
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Fitness facilities (surcharge)
- Internet access
- Garage
Rooms Available
-
Family Inter-Connecting Two-Bedroom Apartment
This spacious apartment is consisted of of 2 living rooms, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The well-equipped kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, a seating area, a wardrobe as well as city views. The unit offers 3 beds.
Max Occupancy: 6 (6 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
-
Urban One-Bedroom Apartment
Providing free toiletries, this apartment includes a private bathroom with a walk-in shower, a bath and a hairdryer. The well-equipped kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment provides a flat-screen TV with streaming services, a washing machine, a seating area, a wardrobe as well as city views.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
-
Family One-Bedroom Apartment
The air-conditioned apartment features 1 bedroom and 1 bathroom with a walk-in shower and a bath. Meals can be prepared in the kitchenette, which is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The apartment provides a flat-screen TV with streaming services, a washing machine, a seating area, a wardrobe as well as city views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
-
Signature One-Bedroom Apartment
This spacious apartment is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, a seating area, a wardrobe as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Sofa
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
-
Executive Two-Bedroom Apartment
The spa bath is the standout feature of this apartment. This spacious apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment features a flat-screen TV with streaming services, a washing machine, a seating area, a wardrobe as well as city views. The unit has 3 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Sofa
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
-
Deluxe Queen Studio
Featuring free toiletries, this studio includes a private bathroom with a walk-in shower, a bath and a hairdryer. Guests can make meals in the kitchenette that has a stovetop, a refrigerator, kitchenware and a microwave. The spacious air-conditioned studio features a flat-screen TV with streaming services, a washing machine, a seating area, a wardrobe as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
-
Family Interconnecting Two Bedroom Two Bathroom Apartment
2 Queen Beds and 1 King Bed OR 2 Queen Beds and 2 Large Twin Beds
Internet - Free WiFi 25+ Mbps
Entertainment - 65-inch LED TV with cable channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - All-in-one washing machine and dryer, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Climate-controlled heating and air conditioning, fresh towels every 7 days, fresh bed sheets every 7 days
Need to Know - Weekly housekeeping, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 8 (8 Adults)
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Weekly housekeeping provided
- Bedsheets provided
- Laundry detergent
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
Guest Reviews
- Jackie (8/5): Overall great place to stay and would definitely stay there again - Was great location and very spacious The heating would not go above 19 degrees so was very cold didn’t find the bar heater until we was checking out
- Marc (9/5): Would definitely stay here again next time we’re in Melbourne - The room was big and comfortable. Location was excellent. Staff were very helpful. Our original room had an issue with the Aircon and our room was heating up to 28’C. Once we were moved to another room, our stay was faultless.
- Kin Yee (1/5): WORST. TERRIBLE! Paid all but no check-in allowed with threat!! - Nothing!!!!! I nearly couldn't stay even though I paid all rates. They got my money and not letting me stay and sent me threatening message !!!!! How can I like ? I paid all the room rates but they almost didn't let me stay. Besides rate, they asked me to pay a deposit. I paid but they said my credit card didnt work just right before i check in, so they didnt give me any check-in details even after 5pm on the check-in date. When I messaged them, they didnt quite give effective responses. Until I call them out of desperate needs, because I have nowhere to go, they then allow me to check-in unvoluntarily. On the next day, when I paid the deposit again. Their staff there got poor communication. One staff of them asked me to pay again and THREATENED me that they will deactivate my code and not to let me stay and lock my stuff indoors. Thats the TERRIBLE and WORST experience I have ever have.!!!!!!!!!!
- Justin (7/5): - Location, space in the room and location I couldn’t heat the room, was stuck on 19 degrees and I couldn’t increase the heat, seemed like the unit was stuck on 19
- Perly Anne (10/5): We had a very good stay. Check in was in the 8th floor and it was fast and easy. The pictures depict the actual suite. T - The location. It is located in the heart of the CBD. There was no garbage collection.
- Fernando III (8/5): -
- Helen (10/5): Great day great location and have we booked for a trip in August - Location and size of room Shower needs a bit of TLC a little bit of mild at the bottom and fixing leaking but fine to use
- Roxana Paola (10/5): -
- Peter (9/5): Great central location - Great location and very large one bedroom apartment Nil
- Helen (9/5): - Lovely spacious room and great location. Air conditioner was unable to be adjusted, so temperature was stuck at 19 degrees for our whole stay. We were offered a heater to use on our final night.
- Kelly King wa (9/5): Good location , quiet, good bath , clean - Quiet and good bath Washing machine in the kitchen , make noises when banging to the cabinets
- Kristina (7/5): Comfortable and pleasant - The location was good, the rooms are very spacious. The cleaning services could be better explained and supplies restocked daily, rubbish taken out more regularly as well.
- Kirsten Dietzel (9/5): - Great location
- Frances (2/5): - Comfortable bed Loud neighbors
Deposit taken by “accident”
Unclean facilities shower couch etc
- Bridget (10/5): -
- Robyn (9/5): - Comfortable and clean. Central location for city activities
- Roslan (5/5): Melbourne City Suites Review - I like the fact that it is an apartment not just a regular hotel. Right in the CBD and easy access to public transport. I didn't like it when it's freezing outside and the air conditioning unit will not go above 18.5 degrees Celsius. They did something, but I believe it was switched off only the next day when it hot. The temperature reached up to 28.5 degrees Celsius. I had to call the maintenance guy to come and fixed it. They came, but the temperature went down to 24 degree, but keep jumping up higher again after an join or 2. In the end, I could not stay there any longer and sleep at a friend's place nearby because I could not any relief from the heat in the apartment. If you get room 906.. Reject it please.
- Richard L (10/5): The was stay was comfortable. The breakfast that could be purchased was reasonable compared to the options at restauran - I liked the location. It was near tram line and easy walk to restaurants None
- Tim (6/5): Nice apartment. Poor customer service. - Very spacious. Clean. Appealing. I asked 3 times for the staff to fix the broken extractor fan in the kitchen so I could cook. And never heard back from them. Had to throw out food I intended to cook.
- Lucian (10/5): -
- Nivedita (10/5): -
- Sally-Anne (5/5): Nice room with plenty of space for a family but lack of reception in the evening was an issue. - The room was spacious and clean. Location was great as it was a short walk to the city centre and many restaurant options. Reception were friendly and helpful when they were there and we were able to store our bags after checking out. It was a little strange as the reception was located in a room on an elevated floor. We needed to walk through the lobby of another hotel and make our way up to find the reception on the 8th floor and down a long corridor. Reception was only available until 6pm, after which there was no one on sight to handle problems. We had an issue with the air conditioning as the room we were first put in did not allow us to adjust the theromostat. This was a problem as it was set very cold for a Melbourne autumn night. Needed to contact the after hours number and try out several different rooms to find one that was heated adequately. Eventually we made do with an extra portable heater in the room. It seems the thermostat was not adjustable in any rooms.
- Amabel Caballa (8/5): Great stay for staying for a night. - I like to location of the hotel. The couch is small and the bed was a bit hard.
- YANG (8/5): -
- Amabel Caballa (8/5): Great place to stay for a night - Second time stayed here hence we like it just for a night Same as the second time stayed in this property, the couch way to small and deep, my wife hardly can't get up from the couch and the bed, my wife told me, it's a bit hard.
- Lee Tong (9/5): - Worth the money, the stay was great Sofa could be a little better as sitting on it for long period of time was making me sore.
- Christina (9/5): Great space and location - I have stayed here previously. Great location and size of the room. Very clean and comfortable. Will likely stay again. The same as last time, you do not have a physical lock on the inside of the door. It makes me uncomfortable that a staff member can access the room while I'm inside.
Also you do not have the proper bedding for single beds. I stayed in the room with my Dad and the single beds are fine, but the sheets do not stay on the mattress as they are not fitted.
- Hill (6/5): -
- rob (8/5): -
- Gerard (7/5): - Great location, very spacious room and beautifully quiet which we really appreciated. Also we were able to leave our bags after check out to do some shopping which was greatly appreciated. Breakfast was included in our price which we enjoyed. The only reason why we wouldn't rate this property higher is the 3 o'clock check in time. We have stayed in many properties in Melbourne and check in is always 2 o'clock. When you come from the country it is nice to get settled in your room and freshen up before activities in the city.
- Mike (10/5): Fabulous apartment, well situated. - Beautifully appointed room with all the comforts of home. The property was well situated to restaurants, coffee shops and sites easily accessible within walking distance. We will look for this brand of hotels whenever we travel, now-our experience was that positive.
- Yazmin (7/5): Great time. - Great location, great size room. Staff were friendly and easy to communicate with. The water pressure in the shower was terrible.
- Patricia (7/5): Great central location - Great central location Very uncomfortable lounge. Very dark
- Devers (6/5): Good but stressful getting into the place - Place was nice Just bad customer service
- Jacqui (7/5): - Very strange reception desk. Was not a very nice environment to do our check-in for our room. Seemed a little sketchy.
Once we had access to our room, very good facilities.
- Bk_M (8/5): - Great location in the heart of CBD, you can practically walk to most places in the center. Large room with comfortable bed. A bit too dark for our taste, there are windows only on a small side. Temperature was fixed to 20oC with no option to change, which was on the cold side for us.
- ANTONELLA (8/5): -
- Riya (9/5): -
- Kayla (6/5): Freezing and frustrating - Great location, nice views, easy walking distance to main streets. Beautiful room with comfortable bed. The temperature in the room was set on 17.5 the whole night even when I tried to turn it up.
Was told to leave the car park pass in the room upon leaving but can’t get to the basement or out of the parking garage without it.
Have no onsite support after hours and you call a call centre who have no idea how to help.
Ask if early check in is available, was told to see onsite team only to arrive to find they are on lunch at the time you asked to check in and wasn’t told this.
- Hason (2/5): Very very cold - Location The ac was on cooling and couldn’t be changed to heating, am crook now with a cold
- Matthew (10/5): -
- Sarah (3/5): Good location and hot aircon= sleepless nights - Close proximity to various activities and food. The aircon was TERRIBLE and so hot!!!!
and we were told that the temperature couldn't be changed as the aircon is central throughout the hotel. Nothing was done to fix it so we had to use Icepacks in our room to cool ourselves down. Also no windows to open so NO breeze.
- Paul (10/5): -
- Mackenzie (9/5): Melbourne City Suites was the perfect accomodation choice for a short stay. - Excellent location to Melbourne's CBD. The rooms was large, quiet and spacious. Did not need a hotel card which made entrance and exits easy. 24hr call centre was great to talk to. Lack of information and large singage about the shared space with Mantra - just struggled finding the entrance at 12am. Room was very dark due to poor lighting.
- Briony (8/5): Affordable family accommodation in central cbd - Good central location TV in bedroom very small & unable to stream
- Mizuki (10/5): -
- Amber (8/5): - Great Location and Value for money. Late check in
- Wayne (9/5): A must stay in Melbourne CBD - Excellent setup. Head to 8th floor of Mantra to checkin. Easy to follow signs. The staff are wonderful. Room huge and well appointed. Position is great and buffet breakfast was awesome. This is a must stay. Aircon needs to be able to be adjusted. 🥶
- Blair (9/5): -
- lu (6/5): - location microwave not working, shower leading when we shower so the the floor all wet.
- Hsu (7/5): - location
- Alan (7/5): - Location great. Easy to get around.Plenty of restaurants nearby
- Leanne (8/5): Clean and well located but bed not made up to hotel quality at all. - The location and size was amazing. The bed was made with a flat sheet instead of a fitted one, so it continuously moved. This meant that our bodies were always touching the mattress, it also should have a protector on it.
- Tony (10/5): -
- Atul (5/5): -
- Bachkhoak37 (10/5): - Địa điểm trung tâm, đi lại thuận tiện, phòng nghỉ tiện nghi, đủ các dụng cụ nếu nấu ăn tại phòng, có máy giặt...giá cả hợp lý đối với vị trí trung tâm thành phố.
- Tiana (10/5): Great location, spacious twin room and clean amenities. - Location was good.
- claire (8/5): Great location, very clean. Would recommend. - Location, quiet, comfortable. I stayed for 4 nights and didn’t get any further tea bags, coffee etc. Given that the price doesn’t decrease for further nights I expect the same supplies each day.
- Rhea (10/5): Excellent - Great location and value for money N/a
- Michelle (10/5): -
- Susan (9/5): I was a single traveller. Would recommend it highly. - Lovely breakfast, although it was only warm. Location was excellent. I walked from Flagstaff train station on arrival in Melbourne, and walked to Southern Cross station for departure. Both walks about 10 mins.
- Noeleen (9/5): -
- Jennifer (9/5): Very spacious place for a CBD accommodation, family friendly - Very spacious for a family of 4. Excellent location, clean facilities, comfortable beds, very affordable. After hour check in was convenient and straightforward. I never met a staff in person but they were very friendly and efficient over the phone and via messages/emails. They accidently deducted my parking fee in my bond even though I already paid for it on the first night I arrived. Took 3 weeks to receive my refund.
Parking space was a bit narrow for our Subaru Outback.
- Wendy (9/5): Melbourne stay - The location was excellent for my needs. Very central with easy public transport access. The room was quite dark.
- Dzeneta (10/5): -
- Paul (9/5): -
- Michelle (6/5): - Location was good not sparkling clean. very dark room - I wouldn't have booked if I'd known, blanket not cleaned, not cleaned more than once properly in two weeks, I was promised that if I wasn't there at six an email would arrive with the code but I had to phone and ask for it which was an added stress.
- Howard (8/5): Great location, easy access to public transport, shopping, markets and places to eat. - The hot part of the buffet breakfast was disappointing. Because it was a public holiday (Anzac Day) breakfast was from 8am - 10am we arrived at 0830 to find rock hard hash browns rubbery chicken sausages and bacon. The food had been left for to long in the warming dishes and needed to be refreshed. On the positive side the cold side was great and plentiful.
Staff at MCS great very polite, helpful and obliging. The air conditioning was set to low. Whilst the apartment had a thermostat it only registered the temperature in the room it transpired the system was set from a central point for the whole building.
- Maliat (10/5): -
- Hannah (6/5): - Location and easy access. Liked that it was open later It wasn’t very clean. Dust piled up behind the door, bathroom was dirty
- Mel (8/5): A clean, spacious room with a comfy bed in a great location made for a really enjoyable stay—we’d definitely come back. - The room was clean, spacious, and had a very comfortable bed in a great location—would happily stay here again! Air con didn’t work. Didn’t mention it to reception as I’d read on previous reviews it didn’t make a difference. We had a pedestal fan in the room which worked well and circulated air in the room. Other than that everything else was good.
- Courtney (10/5): -
- Alexander (9/5): -
- Hill (8/5): - Nice room, good size, had all amenities I needed It would have been good to receive information on how to locate the reception with entry via the Mantra 1 day earlier, not on the morning of the stay - as I missed the email and found it a little difficult to find
- Trevor (10/5): - Everything about the suit was great. Very clean and staff friendly and courteous. Nothing really. Kitchen exhaust fan very noisy.
- SHIH-HSIEN (10/5): -
- Jan (9/5): -
- Shawnee (8/5): -
- Burchill (7/5): -
- julien (6/5): - No one to welcome or help. The pin to the room was wrong and I had to wait for 1h to get access to the room whereas I arrived at 9pm and needed to prepare for a court hearing in the morning.
- Dwayne (8/5): -
- Rob (9/5): Great Location and fantastic Room - The location is fantastic...
- Monique (9/5): Great location, easy check in and access to suite., and good value for money. Will stay here again - the staff were warm and friendly upon our arrival and very helpful and accommodating. The toilet paper was very thin and there was only one roll .
- Loeffel (8/5): Convenient for a short stay away. - Walking distance to Bourke street mall. Could leave luggage until check in and after check out. Handy to a tram to CBD. Reception was on the 8th floor. Some glasses weren’t clean in the cupboard. The bathroom door was broken and had to be repaired and washers were provided instead of a hand towel. Ie small towel, bigger than a washer.
- Carolina (8/5): Great location for in and out business trip with my kids, great amenities too - Great location for getting in and out of the city - as a non-Melbourne driver, I needed ease of access! The hotel also organised my parking at an extra cost, worth the hassle free searching. The kitchen is perfect size for prepping my kids meals - during school holidays I take my kids with me on business trips. Second time staying here and will continue to come back. I couldn't turn the aircon temperature down, the rooms ran very warm.
- Amanda (10/5): Great location and lovely large apartment - heaps of space. - Lovely large clean studio apartment. Comfortable bed. Could do with better signage to find the reception on 8th floor,
- Kaylee (7/5): -
- Callipari (8/5): pleasant - Location and the size of the room bed and bathroom The bathroom could've been cleaned better and the bathroom door was hard to open. Also the aircon being locked to one temperature and not being able to be changed was annoying since there was a lack of airflow in the room
- Hannah (8/5): -
- Andrew (8/5): Perfect - Great location, spacious and fully functional for our three week stay. Staff, especially the cleaning staff are soo friendly and helpful. This was our second three-week stay. Will stay again. Nothing
- Faranak (6/5): - Capacious suite and clean. The air conditioning system was not working properly. It wasset on a default temprature and you could not change that. The suite was cold the whole time of our stay, especially at nights it was freezing. I have to mention that the lady in the reception was so polite and nice. She gave us a heater for the room, but it was not enough for cold nights of the Melbourne. Apart from this which made our stay uncomfortable, I was satisfied with the remainder of facilities in the suite.
- Tony (10/5): -
- Irene (7/5): Good location, Spacious room - Great location - central to a lot of places, close to buses and trams. The room and bathroom are spacious, 2 large beds will fit 4 adults comfortably. Next to Patricia's coffee - perfect for the coffee lovers. Staff at reception is very friendly and pleasant. We arrived early (way before check in time), but the room was already ready. Can be tricky to find the first time - it's the same building as Mantra Little Bourke.
No bathmat, room cleanliness can be improved - visible stains/dirt on cushions, bed runner and spare blankets a little smelly, bathroom vent and hairdryer filter covered in dust. Shower has mould and soap scum (not much but visible). Rangehood doesn't work.
- Mayers (8/5): Good value and location for the price! - It was a good, quiet location that was close enough to transportation, endless restaurants, shopping and general getting around. The room could be cleaned more often, especially the garbage.
- Jaspal (6/5): - Location Air Conditioning could not be adjusted and would intermittently stop without warning making room very stuffy or very cold when on again
- jestell (8/5): - Great size room, comfortable beds, clean and so central to everything
- Catherine (10/5): - Great location and fantastic room
- bania (8/5): -
- Amanda (10/5): Terrific location, lovely staff, fabulous beds. Great size room, always a great place to stay. - We arrived at 10am to store our luggage before check in time and were surprised to be told our room was ready and we could check in. Reception staff lovely, room size large, lovely toiletries and super comfy beds. Nothing, this is our 3rd stay here and we will keep coming back 😊
- Ricky (2/5): Stay really ruin our trip this time. - Location convenient Booked a onsite car space, the car park is under same Mantra building was so narrow and congested. Very dangerous turning point to the car park plus very narrow space inside. I was in my 8 seater Kia Karnival. Almost every car in that car park got damages on it. Way out on same way is a salute nightmare. I have to get my wife to guide me from out to turn my car inch by inch front and back to get it out without getting damaged. As soon as we got it out safely we plan not to risk again. So we went to receptionist and ask her to cancel our parking for next 3 days. We found First Car Park which is way much cheaper than this people. Room in aircon not working whole night kids couldn’t sleep as well as us. After 10 hours road trip from Sydney it was an absolute miserable night to pass without proper sleep. Next day they offer to change to room for us, this room was hidden among the plant room. The noise killed us badly even while watching tv and Aircond the same issue. Would have been booked proper AirBNB. Apart from the bad stay we had a fantastic time.
Photos