Urban Rest Canary Wharf Apartments

Location: 32 Harbour Way, London, gb

Star Rating: 8.6 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Family rooms
• Pets allowed
• Lift / Elevator
• Non-smoking throughout
• Shared lounge/TV area
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Contactless check-in/check-out
• Smoke alarms
• Property cleaned by professional cleaning companies
• 24-hour security
• Security alarm
• Television in common areas
• Free wired internet
• Fitness facilities (surcharge)
• Internet access
• Games

Rooms Available

• One-Bedroom Apartment

  This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment features a washing machine, a tea and coffee maker, a flat-screen TV with streaming services and a balcony. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Private apartment in building
  • Toilet paper
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Hand sanitiser

• Two-Bedroom Apartment

  This spacious apartment is consisted of of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a balcony, this apartment also offers a washing machine, a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Private apartment in building
  • Toilet paper
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Hand sanitiser

Guest Reviews

• Deji Mac (10/5): -
• Deji Mac (10/5): Fantastic Apartment with a great view. - 2 minutes walk to the South Quay station, very nice view and easy to check-in and out. All fine, although would have liked a TV in the bedroom.
• nasser (9/5): Wonderful - Honestly amazing property in canary wharf. It was very clean and felt luxurious. The balcony with the views is what really made it for us. I would have given 10 for it as that’s how wonderful it was , however , there was a smell coming from bathroom that was very unpleasant.
• Adwait (9/5): -
• Adwait (9/5): -
• Vivian (10/5): - Good facilities and location. Host was very responsive. Lovely apartment - fully equipped. Easy check in/out. N/a
• Olena (9/5): -
• Amirbek (10/5): Excellent - The cleanest in the view
• Fiona (9/5): -
• ajulor (9/5): -
• Lyna (10/5): I met my requirements and it was very quiet. The gym and the lounge facilities were quite thoughtful - The location was good I would have liked an additional toilet in the sitting room area
• Ellis (8/5): - Difficulty receiving mail. Could not access the post room
• Nguyet (10/5): honestly the best stay I’ve had - It was amazing everything felt cosy and right at home and had all the amenities The sink was a bit hard to wash dishes in, I am used to washing dishes I don’t use a dishwasher so I used the sink but the water kept splashing everywhere getting ng outside the sink
• Jazz (2/5): - Location Flat was not in order with lots of broken items including the toilet seat.Reception was not helpful at all,just told us to contact booking.com. After checking out we asked when our deposit will be returned to our account as uou have to pay a £200 deposit when checking in, they were so rude with answering and talking over you. Will never book there again. End of
• Océane (10/5): -
• Florentin (1/5): Absolute scam! - TOTAL BAIT AND SWITCH – AVOID! Absolute scam! The photos show a beautiful view and a specific side of the building, but we were given a unit on the opposite side. When we pointed out the discrepancy, the host admitted they didn't have the advertised room available but refused to refund us, demanding a 90% cancellation fee instead. This is a classic 'bait and switch.' The management is dishonest and the listing is a material misrepresentation of what you actually get. Do not book here unless you want to pay for a view you’ll never see.
• Mark (10/5): Excellent clean and convenient apartment - All good All good
• OLALEKAN (10/5): -
• Ife (10/5): Exceptional - Stunning Not one bad thing to say. People who complain about the property very questionable.
• Nthabiseng (10/5): - Apartment was home away from home I liked everything about the place.
• sherif (8/5): Good stay - Good location , clean , good furniture and equipments Check in was a mass The toilet was giving a bad smell all time although we complained but nothing solved
• Jian (8/5): -
• Udit (1/5): - Nothing!! Initially, the property provided housekeeping service, but during my recent stay, they refused to offer it without any prior notice or clear communication. Nowhere in their listing did they mention the hidden £109 housekeeping fee. What’s worse is that they claim guests who book directly through an agent get housekeeping, but those who book through Booking.com do not. This inconsistency and lack of transparency feel completely unfair—why should I use the app at all if I get penalized for it? A little goodwill gesture, like a partial refund, would have gone a long way in addressing this frustration. I wouldn’t recommend this property until they fix these misleading practices.
• Peter (10/5): Great stay here - would stay again - Great location Slightly unclean / smell upon arrival
• Krishanth (10/5): -
• Damian (10/5): -
• Shehab (8/5): Great place, great location - Spotless, good amenities, great location Not much of a view
• Saad (5/5): - الاطلاله. عدم التعاون
• Ali (7/5): -
• Shehab (8/5): Spotless apartment in central location Canary Wharf - Clean, well supplied. Comfortable bed. Very close to DLR Sofa in living room was uncomfortable
• Endija (8/5): - The view The smell was a bit weird
• Wayne (10/5): -
• Renju (5/5): -
• Renju (5/5): -
• Mubarak (8/5): -
• Jessica (7/5): Es war okay, für den Preisund die Leistung viel zu teuer, - Die Aussicht Der üble Gestank nach Abfluss, das war einfach nur ekelhaft. Das Bett war total durchgelegen und man hat die Federn der Matratze gespürt.
• Faye (7/5): Great location, modern and clean apartment. Customer service could be better. - The property is well connected with metro just minutes away from the complex. The apartment is modern, clean and well equipped. The balcony gives a nice and relaxing view of the city. Our keys didn’t work when we got to the apartment it took us around 45 minutes to get it sorted with the receptionist. There was a strong sewer smell when we arrived the apartment, coming from the kitchen / dish washing machine. We reached out to the customer service, gave us instructions but didn’t help solving the issue. We asked for a room spray instead but no one helped. It’s a huge concern with us travelling with kids, if not for this, I would’ve rated them 10.
• Roxana (10/5): -
• Fiza Lee (7/5): Nice stay - The ease of check-in, check-out, and the location. I wouldn't say that I didn't like these aspects. But rather, I think, if done, could really up the notch and standards further. Here are some things which were "missing": - hooks in bathrooms to hang some once-used towels - shower caddy so we don't have to keep bending down in the shower for shampoo, conditioner, and shower gel - home slippers (the one we get in hotels) -- these would be so great and add to the already-high comfort level!
• Zulaikhah (10/5): absolutely amazing this was my second time staying here and i will for sure be back - the views were amazing the property was clean and had all facilities the mattress was a bit uncomfortable and a bit too springy.
• Sabine (10/5): -
• Pindiwe (10/5): Wonderful apartment that is well curated. We thoroughly - Great property with good facilities. It was a bit difficult to find. It would be helpful for Urban Rest to provide the name of the building once bookings are confirmed because that would make finding the building easier.
• Hervè (10/5): -
• Abdulaziz (8/5): -
• Abdullah (4/5): - نظافة المكان و الهدوء لا أنصح بهذا المكان إطلاقًا، وخصوصًا للإقامات الطويلة. رغم أن الشقة كانت نظيفة، إلا أن تجربة الإقامة كانت سيئة ومحبِطة من جميع الجوانب تقريبًا. خلال إقامتي التي قاربت شهرًا كاملًا، لم تُقدَّم أي خدمة تنظيف، ولا تمت تعبئة أي من المستلزمات الأساسية طوال فترة الإقامة، وكأن النزيل يُترك ليدبّر نفسه بالكامل، وهو أمر غير مقبول إطلاقًا لإقامة طويلة وبقيمة مدفوعة عالية. إدارة المكان كانت صارمة بشكل غير مبرر، وغير متعاونة إطلاقًا. تم فرض تسجيل خروج مبكر جدًا الساعة 10 صباحًا دون أي اعتبار لطول الإقامة، ودون أي مرونة حتى لتمديد بسيط لمدة ساعة أو ساعتين رغم وجود رحلة سفر مسائية، ولم يتم اقتراح أي حل بديل. أسلوب التعامل كان جافًا، آليًا، ويعكس غيابًا تامًا لمفهوم الضيافة. المبنى نفسه يعاني من مشاكل تشغيلية خطيرة؛ حيث تتعطل المصاعد بشكل متكرر لعدة أيام متتالية في مبنى مكوّن من 35 طابقًا، مما يسبب ضغطًا شديدًا وتأخيرًا مزعجًا يوميًا. إضافة إلى ذلك، التدفئة لا تعمل خلال فترات البرد القارس، وهو خلل أساسي لا يمكن تبريره. كما يوجد إزعاج مستمر من القطار الذي يمر بجانب المبنى كل نحو 4 دقائق، ما يجعل الهدوء أو النوم شبه مستحيل. المنطقة المحيطة تفتقر لأي مقومات حياة أساسية، والسرير صغير جدًا، والغرفة ضيقة للغاية، مما يجعل الإقامة الطويلة مرهقة وغير مريحة على الإطلاق. باختصار، ورغم النظافة، فإن سوء الإدارة، وغياب الخدمات، والمشاكل التشغيلية المتكررة، والضوضاء المستمرة، وانعدام المرونة تجعل هذا المكان غير صالح إطلاقًا للإقامة الطويلة، ولا يستحق التوصية بأي شكل.
• MARIAURORA (10/5): Eccezionale, sotto ogni punto di vista! - Consiglio assolutamente questo appartamento a chi cerca comfort, pulizia, eleganza e una vista che lascia senza parole.
• Nirav (5/5): - The location and views from rThe property The appliances were low quality. Washing machine broke on the last day which took 3-4 hours to fix
• Mark (6/5): Overall a nice apartment just let down by a bad mattress - Nice building with good facilities The bed… really cheap feeling mattress. I could feel the springs and it sloped into the middle and downwards slightly at the head end
• Gillian (10/5): Fantastic, will recommend to friends and family. - Location was perfect, everything is just a few tube stops away.. lovely clean and stylish apartment. Everything you need ! Nothing
• Bogdan (10/5): -
• Rudolf (10/5): -
• ديم (10/5): - The apartment was absolutely beautiful and exceeded all my expectations. Honestly, it looked even better in person than in the photos, and everything was comfortable and well-organized. The reception staff were extremely helpful, friendly, and provided excellent service. The cleanliness was outstanding, the security level was very high, and I felt completely comfortable during my stay. The location was also great and close to everything I needed. I will definitely stay here again, and I highly recommend this place to anyone looking for a clean, elegant, and comfortable apartment. -
• Andreas (8/5): quality has gine down from previous year - but still good - location in area of Canary Wharf lack of kitchen towels and washing up liquid Nowhere to hang towels in bathrooms No anti-slip mat in bath-shower: I actually fell down and injured myself pretty nastily
• Nikhil (8/5): Overall services and all is good. Just a reminder that always stay on words which promise and don’t make such excuses - My client likes property as he stayed here earlier in summer. And because of that I booked again The major thing which I really not appreciate is the promise which property made to us is we will get apartment on 23rd floor based on prior discussion. While I reached to place with my guest for check in we got apartment on 10th Floor. The guest who stayed there is One of our client and is Bollywood artist. And it was literally embarrassing for me in front of him during check in time. So It’s special request that If you’re promising such things than stay on words. Don’t bluff that it’s available on 23rd floor and we already secured for my client.
• Anastasiia (10/5): - The apartment was cozy, brand new, and well-thought-out by the management company. Communication was smooth and polite. You will have Rituals toiletries and everything you need for cooking at home, it's warm inside and pleasant to be outside, a quite safe area Please be informed that some of the photos do not showcase the real view from the apartment, and you`d need to leave a refundable deposit of 200 GBP from your credit card.
• Selina (9/5): - I loved how modern and pretty it was the view was so nice It does need more kitchen utensils
• Mercy (10/5): -
• Olaniyi (10/5): Great apartment and great location - Great apartment and great location
• Ediri (1/5): -
• Anthony (10/5): Fantastic location and super clean. - Super clan and comfortable, had a face and neck lift so I was a bit battered when I got back tip the apartment but it was so cosy and convenient and spotless I was able to recover and feel very comfortable. The tiny draw back was the new white towels, they left fluff everywhere! All my black clothes ended up being covered in fluff. Also the hoover wasn’t fit for purpose, it just didn’t have any power and the rotating brush was broken so I couldn’t hover the carpets etc so they got a bit grubby after a week
• Muhammad Bilal (7/5): -
• Muaath Alharbi (10/5): -
• Apurba Bhattacharya (8/5): Overall experience is very good comfortable stay - We liked the location & nicely furnished 2Bedroom apartments Sofa set needs replacement & cleaning of apartment every 3 days or once in a week
• Daisy (9/5): Wonderful! - Clean, comfortable, homely, great facilities, ideal gym. Lovely and quiet.
• nora (10/5): -
• Harold (10/5): - Clean, easy accessible to transportation,
• Apurba Bhattacharya (8/5): Overall experience is excellent ! - Very clean, nice interior design, well furnished, good location near DLR station, Tesco is within 3 minutes, safe for family No maid service even you stay for longer period. Didn’t find any tissue paper box, strainer for making tea,
• olayera (10/5): We will be back very soon because we had a wonderful experience - The location was serene, the apartment was neat, comfortable and very secured Nothing at all
• Mohammad (9/5): -
• Yewande (9/5): -
• FAISAL (7/5): -
• ASHRAF (10/5): -
• AMANI (10/5): -
• Alia (10/5): Amazing - Every thing The location is far away
• Oluwakemi (9/5): Overall nice stay. Will stay again - Very clean and comfortable
• Ifadat (6/5): Pleasant - The only sofa in living room was worn out and in need of replacement/refurbishing. The communication about wifi password was an issue.
• Amani (10/5): Exceptional -
• Tarushi (8/5): Great value for money. Fast responses to queries. Would visit again - Amazing location and view Everything was perfect
• Patience (8/5): Very good - Locations, and every facility in the building
• Sabyn (1/5): Stressful - Be cautious before booking this property. When I checked in, I noticed the accommodation had not been properly cleaned and this included a dusty, stained carpet, which I immediately reported to the management. Despite bringing it to their attention at the start of my stay, they are now trying to charge me over a £1,000 for replacing their entire carpet. I strongly urge future guests to take detailed photos upon arrival and proceed with caution. I am extremely distressed by this and finding the managing company’s harsh attitude unbelievable especially as I reported the condition upon checking in and had to spend days in an unclean flat before they finally cleaned it.
• Wael (1/5): Bad - Location Check out at 10 am! , no cleaning for the whole period , no safe box , no basic things like tissue , only two towels for the whole stay ! , too expensive. ,at the end they deduct money from my credit card for no reason , and when I ask them why ,no answer was giving! , My advice stay away !
• Mbk (10/5): Truly Exceptional - I had a truly exceptional stay at this property—everything was perfect from start to finish! The apartment, located on the 32nd floor, offered absolutely stunning views of Canary Wharf, which made every morning and evening feel special. The balcony was the perfect spot to take in the breathtaking skyline. Inside, the apartment was immaculate, spacious, and thoughtfully designed with comfort and convenience in mind. The 2 private en suite bathrooms were spotless, with fresh towels, linen, and toiletries provided. The kitchen was fully equipped with everything you could possibly need — oven, stovetop, microwave, refrigerator, dishwasher, washing machine, tumble dryer, toaster, kettle, coffee/tea maker, and all the necessary cookware and utensils. The living area was cozy and inviting, featuring a comfortable sofa, a dining table, and a flat-screen TV with streaming services like Netflix — ideal for relaxing after a busy day. The bedroom and wardrobe space were generous, and there were lots of thoughtful touches like an iron, ironing board, and cleaning products, which made the stay even more convenient. The air conditioning and heating kept the apartment perfectly comfortable at all times. Being in a private apartment within a building gave it a lovely sense of privacy and quiet while still being in the heart of the city. Overall, staying here was a fantastic experience. The combination of the incredible 32nd-floor views, excellent location in Canary Wharf, and the outstanding amenities made it feel like a true home away from home. Highly recommended—would absolutely love to stay here again! - Two minutes walk from South Quay station, which connects to Canary Wharf tube and the whole underground system. - Multiple stores like Tesco and other grocery items are just 2 min - The Deliveroo dark store was right next door; every order reached us in 5 minutes. Improve the quality of bathroom, kitchen, and cleaning products such as soap, dishwashing tabs, and detergent The dishwasher had a bad smell; I used a dishwasher cleaning liquid to make it usable/bearable. Need to add a parking option, as a lot of parking places are available in the basement. Had to park 20 min away (walk) at Just Park basement.
• Elizaveta (10/5): Exceptional -
• Ragini (10/5): We had an amazing time at the property.would definitely recommend and visit again - Then entire property was amazing, very neat and clean with a wonderful view. Nothing, everything was perfect.
• Hesham (9/5): Superb -
• Majdi (1/5): Bad - Kitchen Air Conditioning No services provided No cleaning service Poor customer care
• Patience (8/5): On the whole, Urban rest is very good and O sure will go back there - Facilities and environment No kitchen roll or towel No sponge to wash in the kitchen Tv set up for Netflix/prime etc was not easy
• Phuahwee (9/5): Lovely location and clean - Nicely furnished and clean. Love the washing machine with the dryer. Location is safe. Bit of a distance from the tube line. Some issues with kitchen sink drainage.
• Nana (8/5): Very good -
• Renju (9/5): Superb -
• Hai (9/5): Superb -
• Tsung (10/5): Exceptional -
• John (9/5): Great stay and location. Would use again. -
• Oluwasegun (8/5): Very good -
• Aleksandra (9/5): Superb - really good value for the money, great location, clean, spacious
• Chrysanthos (10/5): Exceptional - We had an amazing stay at Urban Rest Canary Wharf Apartments! I traveled with two friends for a leisure trip, and the apartment was absolutely perfect for us. It was modern, spotlessly clean, and beautifully designed with all the amenities we could need. We stayed on the 27th floor and the view was absolutely stunning — definitely one of the highlights of our trip. The location was great, close to public transport, restaurants, and everything we needed. The check-in process was smooth and everything was well organized. We would definitely come back!
• Nuhiu (10/5): Exceptional - Everything Everything
• Clarissa (9/5): Superb -
• Mashael (10/5): Exceptional - I had a truly enjoyable stay at Urban Rest during my time in London. The accommodation was modern, spotless, and very comfortable, with all the essentials thoughtfully provided. What stood out most was the team’s excellent collaboration and responsiveness. Every request was handled efficiently and with a friendly attitude, which made my experience even more pleasant. I truly appreciated their support and attention to detail. I highly recommend Urban Rest and would gladly stay again!
• Oluwasegun (8/5): it was nice. - The location is great. There is a foul smell that envelops the apartment.

Photos