Westlake Pearl Aparthotel & Spa - By Pegasy Group
Location: 17 Ngo 52 To Ngoc Van, Hanoi, 100000, Hanoi, VN
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Experience the ultimate relaxation at Westlake Pearl Aparthotel & Spa, where luxury meets comfort in the heart of Hanoi.
Relaxation Awaits
Indulge in soothing massages, rejuvenating body treatments, and refreshing facials at our serene spa, designed to melt your stress away.
Culinary Delights
Savor delicious meals at our restaurant or grab a quick snack from our café. Enjoy room service during limited hours or mingle with fellow guests at the daily complimentary reception.
Convenience at Your Fingertips
Our spacious, air-conditioned rooms feature kitchens with full-sized refrigerators, 40-inch flat-screen TVs with Netflix, and high-speed wireless internet to keep you connected while you feel at home.
Book your stay today and discover the perfect blend of luxury and comfort at Westlake Pearl Aparthotel & Spa!
Important Information
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
- A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- A car is required for transportation to and from this property.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Accessible bus station shuttle
- Health or beauty spa nearby
- Proposal/romance packages available
- Express check-out
- Books
- Free WiFi
- 24-hour front desk
- Garden
- Luggage storage
- Express check-in/check-out
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Evening entertainment
- Outdoor furniture
- Picnic area
- Elevator
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Express check-out
- Express check-in
- Tours/ticket assistance
- Free reception
- Snack bar/deli
- Rooftop terrace
- Books
- Couples/private dining
- Proposal/romance packages available
- Reception hall
- Bus station shuttle (surcharge)
- Outdoor entertainment area
- Health or beauty spa nearby
- Hosted evening meal
- Hosted evening meal (reserve)
- Wheelchair-accessible spa
- Wheelchair-accessible on-site restaurant
- Change of towels (on request)
- Change of bed sheets (on request)
- Coworking spaces
- Well-lit path to entrance
- Stair-free path to entrance
- Charcoal grill
- Accessible shuttle
- No accessible shuttle
- No accessible bus station shuttle
Rooms Available
-
Double Room, 1 King Bed, Balcony, Garden View
1 King Bed
Balcony with garden views
Layout - Dining area and sitting area
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with Netflix and streaming services
Food & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Washing machine, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Fan
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- In-room massage available
- Separate dining area
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Rice cooker
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laundry detergent
- Laptop-friendly workspace
- Restaurant dining guide
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Printer
-
Superior Double Room, 1 King Bed, Balcony, Lake View
1 King Bed
431-sq-foot soundproofed room, balcony with lake views
Layout - Dining area and sitting area
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with Netflix and streaming services
Food & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Washing machine, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Fan
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- In-room massage available
- Separate dining area
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Rice cooker
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laundry detergent
- Laptop-friendly workspace
- Restaurant dining guide
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Printer
-
Executive Double Room, 1 King Bed, Balcony, Lake View
1 King Bed
Balcony with lake views
Layout - Dining area and sitting area
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with Netflix and streaming services
Food & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Washing machine, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Fan
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- In-room massage available
- Separate dining area
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Rice cooker
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laundry detergent
- Laptop-friendly workspace
- Restaurant dining guide
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Printer
-
Romantic Double Room, 1 King Bed, Kitchen
1 King Bed
Soundproofed room
Layout - Dining area and sitting area
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with Netflix and streaming services
Food & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Washing machine, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Fan
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- In-room massage available
- Separate dining area
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Rice cooker
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laundry detergent
- Laptop-friendly workspace
- Restaurant dining guide
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Printer
-
Deluxe Studio, 1 King Bed, Balcony
1 King Bed
323-sq-foot soundproofed room with a balcony/patio
Layout - Dining area and sitting area
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with Netflix and streaming services
Food & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Washing machine, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Fan
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- In-room massage available
- Separate dining area
- Free WiFi
- Rainfall showerhead
- Balcony or patio
- No rollaway/extra beds
- No cribs (infant beds)
- Rice cooker
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laundry detergent
- Laptop-friendly workspace
- Restaurant dining guide
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Printer
-
Family Apartment, Balcony, Courtyard View
2 King Beds
753-sq-foot soundproofed room, balcony with courtyard views
Layout - 2 bedrooms, living room, and dining area
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with Netflix and streaming services
Food & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 2 bathrooms, slippers, and a shower with a rainfall showerhead
Practical - Washing machine, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Fan
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- In-room massage available
- Separate dining area
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Rice cooker
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laundry detergent
- Laptop-friendly workspace
- Restaurant dining guide
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Printer
-
Business Double Room, 1 King Bed, Kitchen, Corner
1 King Bed
Soundproofed room
Layout - Dining area and sitting area
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with Netflix and streaming services
Food & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Washing machine, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Fan
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- In-room massage available
- Separate dining area
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Rice cooker
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laundry detergent
- Laptop-friendly workspace
- Restaurant dining guide
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Printer
-
Classic Double Room, 1 King Bed, Balcony
1 King Bed
377-sq-foot soundproofed room with a balcony
Layout - Dining area and sitting area
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with Netflix and streaming services
Food & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Washing machine, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Fan
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- In-room massage available
- Separate dining area
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Rice cooker
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laundry detergent
- Laptop-friendly workspace
- Restaurant dining guide
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Printer
-
Deluxe Double Room, 1 King Bed, Balcony, Garden Area
1 King Bed
431-sq-foot soundproofed room, located on the ground floor, balcony with garden views
Layout - Dining area and sitting area
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with Netflix and streaming services
Food & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Washing machine, yard, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Fan
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Yard
- Separate sitting area
- Blackout drapes/curtains
- In-room massage available
- Separate dining area
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Rice cooker
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laundry detergent
- Laptop-friendly workspace
- Restaurant dining guide
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - ground floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Printer
-
Deluxe Apartment, 1 King Bed, Balcony, Lake View
1 King Bed
Balcony/patio with lake views
Layout - Bedroom, living room, and dining area
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with Netflix and streaming services
Food & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Washing machine, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Fan
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- In-room massage available
- Separate dining area
- Free WiFi
- Rainfall showerhead
- Balcony or patio
- Rice cooker
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laundry detergent
- Laptop-friendly workspace
- Restaurant dining guide
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Printer
-
Luxury Apartment, Balcony, City View
2 King Beds
Balcony with city views
Layout - 2 bedrooms, living room, and dining area
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with Netflix and streaming services
Food & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 2 bathrooms, slippers, and a shower with a rainfall showerhead
Practical - Washing machine, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Fan
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- In-room massage available
- Separate dining area
- Free WiFi
- Rainfall showerhead
- Rice cooker
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laundry detergent
- Laptop-friendly workspace
- Restaurant dining guide
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Printer
Guest Reviews
- Frank (10/5): - Amazing place!
- Frank (10/5): - Wonderful place to stay in Hanoi away from the caos of the old town but still an easy grab ride away. I loved all the food options nearby this property. The staff are amazing and super helpful. Honestly they are all great. I would stay here away without a doubt.
- TONG (6/5): 有米奇 - 一分钱一分货 服务很好 顶楼夜晚有大米奇到处跑
- Sayashmini (8/5): - Summarizing Westlake Pearl Aparthotel & Spa - By Pegasy Group in three words, it’s EXCELLENT staff! I booked this hotel off the recommendation from Expedia thinking of course that this was a five star hotel, and upon arrival that was not the case. I was a little disappointed with the accommodation because I had saved the five star experience for the end of my month long work trip, regardless the staff went out of their world showed that my stay was very well accommodated. Very special THANK YOU to Hayley, Tom and the entire team for the amazing stay. If you want an authentic experience is an absolutely beautiful part of Hanoi choose this hotel and the Westlake location. Look forward to staying here again!
- Peter (6/5): Als Stadtunterkunft in Ordnung - Insgesamt war das Hotel ok. An der einen oder anderen Stelle renovierungsbedürftig. Es ist sauber, sowohl die Bäder wie auch die gesamten Räume. Das Personal ist bemüht und freundlich. Unser Frühstück war ebenfalls in Ordnung, bis auf den Kaffee
- Serina (10/5): - I loved this property for the beautiful rooftop and breakfast included with my booking . Also I can’t say enough about Travis , he made my stay memorable. Helped with navigating with the locals and any problems or questions I had. He seemed sincere and he helped me with my planning for my next day. I feel like he went over and above what I expected. I would highly recommend .Can’t thank Travis enough he made sure , I got where I needed to get to safely. Wonderful experience.
- Khaled (10/5): - فندق عائلي رائع للاقامة مدة طويلة نظيف و مريح العيب الوحيد فقط في الموقع بعيد عن المحلات السياحية و دخله الفندق شوي صعبة ونزله بتعاني مع التكاسي ينزلون للبوابة لتحميل الشنط او التنزيل الصور مطابقة للواقع اطلالة المطعم روعة بالغروب الدور الثامن
- Kieu Trang (10/5): Đi chơi 1 mình cũng không ngại tại đây - 1 nơi xứng đáng để trải nghiệm. Tới Hà Nội để du lịch 1 mình, bna đầu tôi khá là sợ hãi nhưng nhân viên ở đây rất thân thiện và hữu ích. Không chỉ tư vấn chỗ ăn chơi và còn hướng dẫn tôi tips chơi an toàn tại Hà Nội. Nhân viên còn hỗ trợ tôi đi tour Hạ Long Bay và Ninh Bình. Ngoài ra nhà hàng Rooftop có view Hồ và hay còn mời tôi dự tiệc.
- Stephen (10/5): - I spent nearly a month in a lake view room, extending my stay multiple times. The room was simple but functional. I liked the friendly staff, the convenient location, and especially enjoying breakfast, coffee, and evening drinks on the rooftop—it felt more like having my own apartment than staying in a hotel. Some rooms face only a wall, so check carefully when booking. What I loved most was being on a street that felt like 'real Hanoi'—not as touristy as the Old Quarter, where I’ve stayed before. There are plenty of Vietnamese restaurants, cafes, and a few international bars nearby. I plan to return.
- To (10/5): - I really love this hotel. The staff was great. They have beautiful view, spa, restaurant. Everything is so great
- zhenhua (10/5): - Good place to stay, safe convenient, friendly staff, good breakfast, good view by the lake.
- Daniel (10/5): - I must say "wow". I liked the place very much. I will stay here for the next time visiting Hanoi due to its convenient location and great facilities
- Tr?ng D?ng (10/5): - I stayed at this hotel - apartment on the first night in Hanoi. I loved my time here. We shared so much fun and laugh because they helped me organise all the things, my tours for the anniversary. I highly recommend. Their service was far beyond my expectation
- Roman (10/5): - Excellent service
- John (10/5): 5 stars service - Nice apartment . I had an amazing experience service provided by the team, especially Hannah & Hailey
- HAEJUNG (6/5): - I needed a place just for one night from arriving late from Sapa and to catch a flight next morning. Finding a decent place for crashing out just serves the purpose. The room i stayed didnt have a window (no access to natural light) and smelled a bit funky. Pros were staffs were friendly.
- Su-O (2/5): - It smell
- Melanie (10/5): - I had a great stay at this apartment. Will book and come back next week. Kudos to the team
- GH (10/5): - Phòng đẹp , sang trọng và sạch sẽ. Rất nhiều đồ tiện ích như là Smart tivi, máy giặt, nồi niêu, bếp. Nói chung mình khá ưng khi nghỉ ở đây
- Mark (10/5): - Wonderful property, room was spacious, modern and spotlessly clean. The rooftop bar was very nice with a great view and reasonable prices. Breakfast was varied and plentiful. The staff was courteous and helpful, particularly Alice. The area had lots of great restaurants and bars. I recommend the Dim Sum restaurant across the street and “the local” watering hole around the corner on the lake. Very walkable area
- Christian (10/5): Parfait - Appartement très pratique. La machine à laver a disposition est un vrai plus. Le logement était très propre et fonctionnel. Très bien situé et calme. Pas de bruit de circulation. À recommander
- Verified traveler (4/5): overrated as a 4 star hotel can be 2-3 star - First of all i have my VIP access booking but the staff did not offered me directly my access. I asked for what includes in my booking and asked if theres some drinks. - Was told the restaurant was closed to 17:00H took time to get some food to be served like took 90 minutes. - Spa is closed coz its Tet nothing special. - The reception informed that breakfast is at 7:00 am upon check in. The next day we try to get to the breakfast area but the reception stop us and says it is 08:00 am so we need to leave early as we have a booking at 08:00 am. The following day saw a sign that breakfast start at 07:00 lots of misleading information from the reception. This property shouldnt br included jn the VIP access selection.
- Daniel (10/5): - Such a great apartment in this area. I have been to this area of the lake many times but this is the first time I felt like home away from home. Their customer service is very touching and professional. Keep it up mates
- La (10/5): - Trời ơi , các bạn phòng view hồ Tây đẹp quá luôn
- Jaeyun (2/5): 불편한 숙박 - 너무 형편 없었어요 사진이랑 많이 다릅니다
- Daniel (10/5): Nice little stay away - Really good location. Nice room for the price. The bar/restaurant had fantastic views. Massage service was a fair price and good quality.
- Mei Yu (10/5): will come again :) - very good location, great neighbourhood, great service
- SAI KIT (10/5): - Good scenery. Clear and tidy, Good service attitude
- dung (10/5): wonderful hotel - I had a wonderful stay at the hotel. Location was central, room was clean and modern
- To (10/5): - Rất sạch sẽ, nhân viên thân thiện. Có nhà hàng trên tầng thượng view hồ tây siêu đỉnh.
- Daniel (10/5): - I stayed here last month for a night. I was quite surprised by their service. They learnt my name and my route just in a morning. It was very touching when they offered a cold welcome drink and fresh towel in the hot day in Hanoi. Lovely hotel!
- Van (2/5): - The room conditions are poor
- Tú (10/5): - Các bạn lễ tân , bell , buồng rất nhiệt tình giúp đỡ tôi , phòng sạch sẽ view đẹp , đây chắc chắn là nôi tôi sẽ quay lại thường xuyên !
- yosimi (4/5): 部屋はとても快適でしたが・・・・・・楽しかったです。 - 部屋はとても快適でしたが、前の宿泊客の生ゴミがシンクの下のゴミ箱に残っており コバエ？と異臭がしました。 毎日 掃除をお願いしました。２泊目 ２枚あつたタオルが１枚になってバスマットが下駄箱の上に 使用済みがおかれたままになっていました。3泊目 残り１枚になっていたタオルが 交換されていなくて又 使用することになりました。 部屋のスリッパが 右右で 面白くて写真を撮りました。右右でも 履けました。たくさん 笑って楽しかったです。 また、宿泊しますね。 ありがとうございました。
- Marie (10/5): - Very friendly service. Tony and Thom were both exceptional and made us feel very welcome. Tony was very helpful and we would definately recommend to others.
- Toàn (10/5): - Chúng tôi đã có một trải nghiệm tuyệt vời ở đây, phòng đầy đủ tiện nghi, nội thất hiện đại vì căn hộ hoàn toàn mới, gần các của hàng Vinmart và CircleK. Nhân viên thân thiện và giúp đỡ
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