Shangri-La Nanshan, Shenzhen

Location: Block J, Phase 5, Shenwan Huiyun Center, Baishi 3rd Road, Nanshan District, Shenzhen China , Shenzhen, cn

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Hot tub/Jacuzzi
• Non-smoking throughout
• Private check-in/check-out
• Concierge service
• Wheelchair accessible
• Kid meals
• Heated pool
• Lower bathroom sink
• Emergency cord in bathroom
• Fruits
• Steam room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Mobile app for room service
• Happy hour
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Access to nearby indoor pool
• Golfing on site
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Health or beauty spa nearby
• Swimming nearby

Rooms Available

• Horizon King Room (Enjoy Horizon Club Executive Benefits & Mini-bar)

  This double room offers a hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, executive lounge access as well as city views. The unit offers 1 bed.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Alarm clock
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Key card access
  • Private check-in and check-out in the executive lounge
  • Concierge services
  • Free newspapers and magazines in the executive lounge
  • Hand sanitiser

• Horizon Twin Room (Enjoy Horizon Club Executive Benefits & Mini-bar)

  Guests will have a special experience as the twin room offers a hot tub. Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, executive lounge access as well as city views. The unit offers 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Alarm clock
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Key card access
  • Private check-in and check-out in the executive lounge
  • Concierge services
  • Free newspapers and magazines in the executive lounge
  • Hand sanitiser

• Horizon Bay View King Room (Enjoy Horizon Club Executive Benefits & Mini-bar)

  This double room features a hot tub. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, executive lounge access as well as sea views. The unit has 1 bed.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Alarm clock
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Key card access
  • Private check-in and check-out in the executive lounge
  • Concierge services
  • Free newspapers and magazines in the executive lounge
  • Hand sanitiser

• Deluxe City View King Room (Enjoy First-Time Mini-bar Benefits)

  This double room's special feature is the hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a wardrobe as well as city views. The unit offers 1 bed.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Key card access
  • Hand sanitiser

• Horizon Bay View Twin Room (Enjoy Horizon Club Executive Benefits & Mini-bar)

  The hot tub is the standout feature of this twin room. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, executive lounge access as well as sea views. The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Alarm clock
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Key card access
  • Private check-in and check-out in the executive lounge
  • Concierge services
  • Free newspapers and magazines in the executive lounge
  • Hand sanitiser

• Executive Suite (Enjoy Horizon Club Executive Benefits & Mini-bar)

  This suite features a hot tub. This spacious suite features 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a mini-bar, executive lounge access as well as city views. The unit has 1 bed.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Key card access
  • Private check-in and check-out in the executive lounge
  • Concierge services
  • Free newspapers and magazines in the executive lounge
  • Hand sanitiser

• Executive Bay View Suite (Enjoy Horizon Club Executive Benefits & Mini-bar)

  The hot tub is a top feature of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a mini-bar, executive lounge access as well as sea views. The unit has 1 bed.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Key card access
  • Private check-in and check-out in the executive lounge
  • Concierge services
  • Free newspapers and magazines in the executive lounge
  • Hand sanitiser

• Deluxe City View Twin Room (Enjoy First-Time Mini-bar Benefits)

  The hot tub is a top feature of this twin room. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a wardrobe as well as city views. The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Key card access
  • Hand sanitiser

• Deluxe Bay View King Room (Enjoy First-Time Mini-bar Benefits)

  This double room features a hot tub. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a wardrobe as well as sea views. The unit has 1 bed.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Key card access
  • Hand sanitiser

• Deluxe Bay View Twin Room (Enjoy First-Time Mini-bar Benefits)

  This twin room features a hot tub. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a wardrobe as well as sea views. The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Key card access
  • Hand sanitiser

Guest Reviews

• Florence (10/5): Excellent experience and superb pleasant stay - It’s a very beautiful hotel with decent location. The hotel is new and very nicely decorated including the hall, the room, the bar and even the bathroom. We love the hotel so much and the staff have been very helpful and friendly as well. Nothing, except some staff couldn’t understand English very well that my partner has some struggle
• Matthew (10/5): -
• Iryna (9/5): - English level of staff
• YEN CHUN (10/5): -
• Jenny (9/5): -
• Yoke Heng (9/5): -
• Yee Mei (9/5): -
• Ömer Faruk (10/5): Her şey mükemmel - Bence Tesisin her şeyi son vereceği güzel odalar son derece eksiksiz
• Harris (10/5): -
• Madeline (10/5): - Truly the best hotel I have ever stayed at. I was blown away by the amenities and our room was spectacular. Would definitely stay here again if we revisit Shenzhen.
• Marieke (10/5): - State of the art, good location
• YU (1/5): Not good - Good view Mosquitoes in the room, humming noise all the time
• Joanna (7/5): - I like the vibe, the decorations and some of the staffs I don't like the club lounge offering too little food options compared to other hotel's clubs. Also the staffs at Club lounge are not quite helpful actually
• Álvaro (9/5): - El hotel es fantástico A la hora del desayuno puede haber demasiada gente
• JG (10/5): -
• Motlalentoa (10/5): -
• Chiu chu (9/5): We had a superb time. - Great location Not at all
• Chiu chu (9/5): Enjoy every moment - Location Not at all
• Yang (9/5): -
• Robert (9/5): -
• lee (10/5): Absolutely amazing hotel with unbelievable views of the city. - Everything. The views were sensational as we were on 72nd floor. Hotel room was lovely. Toilet was absolutely amazing. The breakfast was included in the price and its one of the best buffet breakfasts I have had. The staff were amazing and really helpful, especially the concierge at the front door. Overall, if staying in Shenzhen, I highly recommend this hotel. Nothing. It was all fantastic. I cant fault it. The only minor detail was that the room was not ready when we arrived but this was sorted out within 20 minutes and they let us in the executive lounge to wait.
• LAM (8/5): - 床有點硬。浴室去水差。
• Alexandr (10/5): - Все понравилось
• I-Fang (10/5): - Breakfast and view.
• Nikita (8/5): -
• Dmitry (10/5): -
• Anil (10/5): -
• Wenting Maggie (10/5): -
• Semen (10/5): -
• Kai-Huai (10/5): -
• Romain (10/5): Un palace, prestations exceptionnelles - Absolument tout, le sens du détail, le niveau de prestation et le rapport qualité prix largement au-dessus de ses homologues européens. Un vrai palace. Très bien placé, à 3 minutes du métro. Rien
• Kok Ming (10/5): -
• Davide (10/5): -
• Hing (9/5): -
• T (10/5): - Super chique, fantastic gym Amazing breakfast selection (though busy)
• ABDULLAH (10/5): -
• Perrin Laura et Jules (10/5): -
• Badr (8/5): -
• Jessica (10/5): Perfectie - Amazing hotel with the best staff and perfect location Everything was perfect
• Moo Wei (8/5): Enjoy the unique design of the hotel - Design and colour matching Quality of he food
• Vasily (10/5): -
• Sui Lun (10/5): 舒適與奢華的完美結合 - 我在這家酒店的整體體驗非常出色。工作人員熱情友好，對我在到達之前的所有詢問都迅速回應。辦理入住手續非常順利，他們甚至允許我們比預定時間提前入住。 酒店的Horizon Lounge舒適宜人，提供美味的light refreshment。我們的套房視野極佳，我特別喜歡可以俯瞰外面的浴缸，令人倍感放鬆。房間的設計也非常精緻美麗。 游泳池也很不錯，是一個放鬆的好去處。我非常推薦這家酒店，期待下次再來！
• Andrew (9/5): Comfortable and leisurely - luxurious Next to construction site
• Yee Tai (10/5): Always nice to stay at Andaz - Excellent hotel, excellent service. Friendly staff
• Christina (8/5): 還可以吧 - 服務超級棒 我拉下了一個吹風機在酒店，到晚上凌晨都沒人告訴我，還得我自己打電話回去找，然後剛開始說還沒發現，最後才發現有，並沒有及時的跟進這一點非常的不滿意！中餐廳的熱門菜燒鵝中午居然沒有，Unnnnnnnnnnnnnnn
• Ersin (9/5): From a businessman - Quite new hotel Employees does not know English very well
• Vienna (8/5): -
• Mariam (10/5): -
• Anna (9/5): -
• Katrina (8/5): - 我們去了夏宮吃中菜，食物一般比想像中差，香港夏宮美味多了。 我們check in同check out 前台服務員一般，我們排在前面企了十分鐘，有二位職員只顧看電腦，沒有望過我們一眼。
• yachun (10/5): - 我喜歡所有的工作人員好親切，謝謝你們 就是位置有點偏，但其實樓下就有捷運也算方便
• Wing Nam (9/5): - 房間設計優雅貼心，設備齊全，房間清潔，非常滿意。 住宿套餐二人房間只包一位早餐，可考慮添加包二人早餐。
• Yung (8/5): Very good -
• Tehdi (7/5): Good -
• Yee (9/5): Excellent hotel and staff - Nice hotel, good location next to train station and shopping mall. Good swimming pool. Delicious food. Staff Betty at the check in and checkout counter is very helpful and professional. She provided excellent service. Relatively expensive
• Dhara.bhavesh (10/5): Exceptional -
• Justin (8/5): Comfortable room, good concierge service. - Rooms are quite well designed. Gym and pool are of good sizes and have good maintenance. It’d be better if they can offer sleeping masks. The gym is big but lacks yoga foams and blocks. The charging station of one of the bedside tables in the room was not working.
• Rebecca (10/5): Stunningly beautiful hotel with fabulous service! -
• Wai (10/5): Exceptional -
• Evangelos (9/5): Superb -
• Jennifer (8/5): - The breakfast is very delicious. Room is spacious.
• Shuk (9/5): Superb -
• Krystal (8/5): - 房間與酒店公眾範圍設計感新穎舒適，66樓早餐自助餐餐廳景觀開揚，位置舒適。 但是房間隔音比較差，清潔度有待改善。
• Wai (10/5): Exceptional -
• Verified traveler (2/5): - We are arranged to a room that is near the elevator which was very noisy. Ppl walk around and talking. I can also hear noise from other rooms late at night. The lighting system is also poorly designed. It’s turned on automatically whenever u move a bit. Super annoying
• Félix (10/5): Amazing hotel 300 meters above Shenzhen - This is maybe the best luxury hôtel I’ve ever been. The hotel start on floor 66 to floor 78. The gym at floor 77 above 300m is offering a 180 degrees view on Shenzhen. The gym btw is also one of the biggest and best equipped I’ve ever seen in an hotel, it even has a Pilate reformer room. Swimming pool is very nice. Breakfast floor 66 very good. Our room was floor 70 and was perfect. Every employee was very nice especially the valets who help me when I struggled to understand some Chinese app on my phone. Value per price there is unbeatable Leaving the hotel is the only thing I didn’t like
• Evangelos (9/5): Superb -
• Kwan (8/5): Very good -
• Kornes (9/5): Superb -
• Wai Chi (10/5): - Very nice, clean and comfortable
• Erix (10/5): - special thanks Alice Li for all at arrangements , the only problem was the swimming pool closed, couldn’t enjoy it , service was great
• Shegalla (10/5): Exceptional -
• Ellie (10/5): Exceptional -
• Gigi (9/5): Superb -
• Wai Lee Cherry (10/5): - 酒店處處都是打卡位，房間整潔，早餐食物多元化，員工服務更貼心，讚👍
• Jack (10/5): - New only opened in February 2024 Nice staff Connected to mall that has restaurants and a supermarket The mall seemed newish too so still building out, not as exciting as MixC mall - that mall just 10 minute cab ride (22 RMB) ride away
• Haslinda (9/5): Superb -
• Ka (8/5): Good service and clean room - Service Construction site around
• Seow Meng (10/5): Great stay - Excellent location in Nanshan. brand new hotel right next to the MRT station and a shopping mall. Staff were extremely
• Verified traveler (8/5): - 酒店漂亮，整體很好，但性價比低。豪華閣lounge 的service 有待改善，服務還是 Cafe 66 好一點。所以不一定住豪華閣的房間。自己加錢到Cafe 66享用下午茶
• Ching (9/5): Superb - every staff memeber has good service. they care about the customer including the Receptionist, the bell boy, the Concierge and the lobby staff no outdoor swimming pool
• Paul (10/5): Like Sagrada Familia but a hotel instead - Like Sagrada Familia but a hotel instead, like a cathedral but better in many ways. Just a straight 10/10 for me. Super automatic Toto toilets throughout the hotel, warm seats, separate controller, bidet electronic control flush type options. Best breakfast on the planet, I took many videos which I never normally do, there was an actual block of fresh honeycomb honey hanging in one area which was just amazing, every type of food catered for. Nothing, only having to leave in the end.
• Wing (10/5): Exceptional -
• Angela (10/5): Exceptional -
• Ho (9/5): Superb -
• Yingxin (10/5): Exceptional -
• Zhengyan (10/5): Exceptional -

Photos