Minasi Premium Hotel

Location: 57 Phố Nguyễn Trường Tộ 57, Hanoi, vn

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Luggage storage
• Tour desk
• Currency exchange
• Concierge service
• Staff adhere to local safety protocols
• Cleaning standards that are effective against Coronavirus
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Property cleaned by professional cleaning companies
• CCTV outside property
• Access to health care professionals
• 24-hour security
• Security alarm
• Cooking class
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Internet access
• Housekeeping on request
• Wine release events
• Guest education on local ecosystems and culture

Rooms Available

• Superior Double Room, 1 Double Bed, No Windows

  1 Double Bed

  215 sq feet

  
  

  Internet - Free WiFi 25+ Mbps

  Entertainment - 32-inch LCD TV with cable channels

  Food & Drink - Free bottled water

  Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead

  Practical - Local maps

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Need to Know - No windows, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Private bathroom
  • Slippers
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Designer toiletries
  • Free WiFi
  • No windows
  • Rainfall showerhead
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Soap
  • Local maps
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)

• Premium Room

  1 Double Bed OR 2 Twin Beds

  323-sq-foot room with city views

  
  

  Internet - Free WiFi 25+ Mbps

  Entertainment - 32-inch LCD TV with cable channels

  Food & Drink - Free bottled water

  Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead

  Practical - Local maps; rollaway beds (surcharge) available on request

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Private bathroom
  • Slippers
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Designer toiletries
  • Free WiFi
  • Rainfall showerhead
  • No cribs (infant beds)
  • Soap
  • Local maps
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)

• Deluxe Double or Twin Room

  Providing free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. This twin/double room features air conditioning, flat-screen TV, city views, as well as fruit for guests.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Fruits
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector

• Standard Queen Room

  Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room has air conditioning, a mini-bar, flat-screen TV, as well as fruit for guests. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Fruits
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector

• Double or Twin Room with City View

  The spacious twin/double room offers air conditioning, a mini-bar, as well as a private bathroom featuring a bath and a shower. This twin/double room features a wardrobe, flat-screen TV, city views, as well as fruit for guests.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Fruits
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector

Guest Reviews

• Dimple (10/5): - Magnus and Ella and Kelly are good Room clean Good breakfast
• Tony Ah Sap (4/5): - Great location. Not a 4-star hotel. Breakfast not the best The bathroom old and poorly maintained
• Jacob (10/5): - Exceptional service from Kelly and Ella on the front reception.
• Shaun (10/5): - Thank Magnus Tony and Kelly so much
• Guest (10/5): -
• Marie (10/5): - Staff were exceptional. Clean hotel. Good location.
• Shyam (7/5): - Staff was very accommodating Breakfast and cleanliness for the breakfast area
• Dilara (10/5): - Die lage die ruhig und entspannt. Die Zimmer sind sauber und groß. Magnus ist ein sehr netter Mitarbeiter und ich konnte be fragen immer zu ihm gehen Das Personal ist sehr hilfreich und freundlich
• Michael (10/5): - Tung and Harry Phuong so kind and helpful breakfast lovely room very clean and beautiful
• Singhvi (10/5): - Magnus and Harry were nice People Room and breakfast clean but less option for vegan Thank them for support free to premium room
• Karen (10/5): - Tony , Kelly and Harry are good staff. We love Minasi
• Karen (10/5): - Tony， Kelly and Harry always to look after guest
• Van Duc (5/5): 清潔感の高い人におすすめしません。 - 利便性がある 客に案内の前に部屋をチェックが足りない。 施設が古い。 外の騒音がよく聞こえる。
• Marcela (4/5): -
• Mauro (10/5): Tony, Kelly, Joyce e Harry, staff fantastico, super accogliente! -
• Devjibhai (10/5): Really good hotel - Room clean and high floor and big room Everything good Magnus Kelly and Tony friendly and kind Nothing
• Florian (9/5): -
• gaetano (10/5): Consigliato - Posizione ottima per brevi soggiorni, Magnus davvero molto disponibile e cordiale, Harry persona gentilissima.
• Mohan (10/5): - I was thoroughly impressed by the professionalism of the front desk team. Joyce, Kelly, and Harry were incredibly welcoming and friendly from the moment I arrived. They made check-in quick and easy, setting a great tone for the entire stay and helping me with local recommendations. Exceptional customer service!
• Florent (8/5): - Le personnel de l'hôtel était adorable. La chambre correspondait exactement à ce qu'on voyait sur les photos. Mauvaise insonorisation.
• Domhnall (10/5): Our Hanoi stay - From the moment we arrived we were warmly greeted by Tony and the reception team, assisting us with our cases and helping us to settle in. Kelly was always on hand to assist us and helped us to book our flights to Hoi An. Minh and Toan in catering team were excellent and extremely friendly. Magnus and Joyce were on duty to say goodbye as we set off for Ha Long Bay. Excellent stay and a great location which allowed us to walk to and from the city centre each day. Would highly recommend this hotel. The lack of sunshine during our stay.
• Jasmine (10/5): - Magnus Tony and Kelly were extremely helpful
• KYOHEI (6/5): - スタッフさんはみんな丁寧で良かった。 お風呂のお湯が一定量超えるとほぼ水みたいになるので、それだけが困った。
• Amir (4/5): I will not come back - Nothing Very noisy, nothing like the pictures, facilities are old (toilet and bathroom), some furniture in the room were new but all the rest 👎🏻
• Keh Qian (7/5): - It's right at the junction, the weekend’a traffic noise is terrible even I stayed at ninth floor. If your sleep quality is not that good, definitely not recommended.
• TOM (10/5): Great place to stay at great value to see all the sights of Hanoi - The property is in great position to get everywhere, Tony, Joyce and Magnus were great and helpful at front of house and we have been able to leave a bag in their care to pick up at the end of our trip No complaints
• Ayse (10/5): Superb - Magnus was a great receptionist very attentive and friendly. He helped take our luggage up to our room and also helped bring them down. I loved everything about the stay.
• Glen (10/5): - Yes, definitely.
• Eliane (10/5): - We were really happy with our stay. Tony and Magnus were great and very friendly!
• Aleksandra (7/5): Decent place in nice area - Friendly and well-trained staff. Great view on Hanoi from higher floors. Located in a nice area that feels a bit more local and less crazy than Old Quarter. The bathroom could be cleaner - particularly the tap could use a bit more care (but I see this quite a lot in Vietnam). Also you can see that the hotel is a bit worn out - walls in the restaurant need refreshing, tap and shower head could be updated to modern standards.
• Juliette (9/5): Good location near old town & comfortable stay - Good location and lovely staff Nothing
• Abir Chandra Bhushan (10/5): - Joyce, Tony, and Harry were absolutely amazing! Great stay!
• 文靜 (9/5): - 櫃檯不論早晚班都非常熱心，把我們都當作家人一樣，尤其小紀非常的貼心協助我們在當地的事務，住了這麼多地方這裡是我遇到最有人情味的飯店 房間的有大有小，我們剛好分到一間大一間小，小的那間有點擠，其他都不錯，下次會想二訪的飯店
• Jean (9/5): -
• Thanh Tòng (9/5): Good choice for your solo trip or business trip in Hanoi, good location - I spent only 1 night at this hotel during my crazy schedule for business trip in Hanoi. I find the thing I impressed the most was how I welcomed me warmly and cared for me especially once I had to check out early morning to catch the flight, they had to prepare a lovely breakfast for me. Really recommend you can stay here and experience more than 1 night. :)) The noise from the upper floor at night which made me uncomfortable (this is not their fault, but I think they should alert the guest to keep quite at the midnight for everyone). The smell at the reception area is sometimes quite annoyed due to the scent (Indian spices or something I didn't know). They should prepare the scent to refresh the air.
• Vilan (3/5): Disappointed. Not worth the money. It costs the same as a 4-star city hotel, but there are actual 4-star hotels that can - The location is excellent. Located in the northern part of the old quarter, the streets are not as busy as the southern part. Easy to navigate to any part of Hanoi. The staff is not the best, but they are very good. Helpful and easy-going. Quickly responded to our queries. Even the hotel manager (or supervisor) had talked to us and helped promptly regarding one of our issues. It is neither a 4-star nor a 3-star hotel. The star rating criteria are not met. The rooms are poorly maintained in terms of cleanliness. No single-use slippers are provided. Used rubber slippers are given, and they are not cleaned after previous use. Only two thin pillows are provided. With one bed liner. We found human hair on the pillows and the bed sheet. The extra bed cover found inside the cupboard is not cleaned and there were stain marks of vomiting. The bed is super uncomfortable (like a stone). The bathroom is clean but the bidet shower was never cleaned. It was disgusting. No overhead shower. Rooms are not soundproofed very well. But it is not that bad. Tye breakfast is below average. Definitely not met with 3-star rating (unless there are following different rating criteria 😄)
• Natasha (9/5): - The hotel was lovely and I got upgraded to a premium suite which was so lovely since it was my birthday. Within about 10 minutes of being in my room, Joyce, the girl at reception who checked me in rang my bell with a birthday cake and singing happy birthday to me which was very sweet. She was the best part about my stay and even sat with me at breakfast and chatted and gave me great recommendations! Thanks Joyce! The shower pressure was a bit off
• Clàudia (7/5): - La atención del personal. Falta de mantenimiento. Las habitaciones parecen más grandes en la foto, aunque nos cambiaron de habitación ya que tenían disponibilidad. Lo agradecimos mucho.
• Emy (8/5): - The staff were very friendly and helpful, and the location was great. The hotel is nice overall but a bit old. The room was comfortable, and Wi-Fi worked perfectly. The bathroom has a bathtub, but the water didn’t drain well and collected a bit. It was clean, though because the facilities are older, it didn’t feel completely fresh. For this price, and even for a bit less, it’s possible to find slightly better places.
• HUAN (10/5): 很不错 - 地理位置方便，joyce的服务很不错。 床单可以更干净一点
• Pei-Chi (10/5): -
• Chhetri (10/5): -
• WEI-AN (10/5): -
• Louisa (10/5): - The room was big, clean and very beautiful, with a comfortable bathroom and lots of space. I really enjoyed my stay. Kelly and Magnus were especially friendly and made us feel very welcome.
• Kate (10/5): -
• mohan (10/5): Séjour très agréable. - L'équipe de l'hôtel a été attentionnée et bienveillante. Elle nous a donné de bons conseils également sur les lieux intéressants à visiter et comment s'y rendre. Un grand merci à son manager Tony, à son équipe de jour Kelly et Harry ainsi que son équipe de nuit qui a su répondre à nos demandes de même que le personnel pour le petit déjeuner. Je recommande vivement.
• mohan (10/5): Séjour très agréable - J'étais très content du service et de la prestation de l'équipe de l'hôtel, notamment du manager Tony, Kelly et Harry qui ont su répondre à nos demandes tout en restant attentionné. Je recommande.
• mohan (10/5): c'était très agréable - Le personnel ainsi que Mr Tony, Kelly and Harry ont été d'une précieuse attention à notre égard et je les remercie pour leur professionnalisme
• Percy (10/5): Comfortable and great location! - Super comfortable! Joyce was super helpful and great to help arrange all of our plans. Highly recommend! Good breakfast too.
• Shu-Fen (10/5): - 非常喜歡這裡的住宿環境 房間寬敞乾淨又舒適 因為提早抵達 本來只想先寄放行李 剛好有空房間服務員先讓我入住了 而且還幫我升級房型 特別想要感謝Joyce 會用中文跟我溝通 協助我住房及交通問題 也很親切地與我聊天 大廳小哥也會幫忙拿行李開門 整體服務很好 房間裡特別寫上住客名字的房卡 早餐也很好吃 讓人感覺這是一家很很用心很溫馨的飯店 唯一缺點是外面街道車輛喇叭聲很吵
• Sara (10/5): - La estancia fue cómoda y Kelly y Joyce fueron muy amables en el trato.
• Luca (10/5): - Posizione e pulizia Nulla
• sabrina picchirallo (10/5): - The staff was wery nice and kind ,thank you to Joyce and Kelly very nice girl.
• Tiziano (10/5): Exceptional -
• Pasindu (10/5): Exceptional -
• Miguel (10/5): Amazing stay at well located hotel with lovely staff (thank you Joyce!) - We had a wonderful time at the Minasi hotel. The location was perfect, the rooms were clean and comfortable, and the staff were absolutely lovely. We were checked in and welcomed by Joyce, who was extremely helpful and friendly throughout the stay, offering us recommendations for food and things to visit that were not so touristy. She even left us a lovely surprise note to wish us a good rest of our trip in Vietnam. Thank you Joyce, we are really grateful for your kindness and hospitality! :)
• Ellie (10/5): Exceptional -
• Chris (10/5): Exceptional - Great rooms and amenities!
• Wu (10/5): Exceptional - Joyce gives us a lovely postcard as a gift! Very sweet experience.
• Naavisha (10/5): It was beyond great - Everything was great from the beginning. From the way Joyce received us at the start till the very end. They were exceptionally sweet, kind and helpful. All of them, the receptionist, the bell boy, the restaurant manager and the final see off receptionist. The cleanliness, food, comfort….everything
• Toni-lea (10/5): Exceptional - Daisy and Magnus were great! The room was very comfortable and staff all very friendly.
• Gemma (10/5): Exceptional - Beautiful bathroom and clean room, good location. Walking distance of old quarter but quiet at night. Daisy and Magnus were great at reception. Thank you very much
• Matti (7/5): Good - Ok for night before the flight. Would not take for longer stay, but for some purposes its ok. Bit run down. Quite bad bed.
• Peter (8/5): Great short stay. - Very friendly staff Common areas could be much cleaner
• Thomas (8/5): Very good - Nice staff - good location to explore Hanoi.
• Nguyen (10/5): Exceptional -
• Iliana (5/5): ROOM WITHOUT WINDOW - Personnel rather friendly and speaking a decent English level. Breakfast has a large list of options. Nice location not faraway from airport. Doors, knobs, water boiler very dirty. Bathroom old dated and questionable if correctly clean. I got surprised by knowing my room had NO WINDOW as i was getting the key. Photos in booking are misleading.
• Elena (10/5): Exceptional -
• Kylie (7/5): Good -
• Graham (10/5): Exceptional - Staff were super friendly and helpful. Good selection of hot and cold breakfasts. Great location with a 20 minute walk to the Old Town. Some great local eateries.
• Adarsh (9/5): Superb -
• Kylie (9/5): Good value for money - Staff friendly, helpful and dealt with a communication problem quickly Room isn’t sound proof, could hear next door people very clearly. Unless early for breakfast food wasn’t very fresh
• Frits (9/5): Superb -
• Frits (9/5): Superb -
• Sam (10/5): Perfect - The friendliest staff and we got a room upgrade m, couldn’t recommend this hotel enough.
• Amber (9/5): Fabulous! Would defenitely stay again ☺️ - The staff were lovely and the facilities were great. Breakfast was also delicious!
• Ali (5/5): Passable - Location was good only I really didn't like the price according to the facility, location was only good but they try to manipulate you by asking you to give them excellent rating by saying that we are upgrading your room with your current booked room, although the room is totally same.
• Douglas (10/5): Very helpful staff with empathy for the needs of the diverse clients as d travellers. - The staff were very friendly and did many things to make our stay happy and comfortable. They assisted in booking tours and solving simple problems such as finding medical advice or shopping needs. The breakfast staff were always ready to give personal attention such as cooking a special omelette and the cleaning staff were helpful and flexible. There are very friendly street food and dr in Kos establishments adjacent and ATM only 100 away. There is also an excellent spa and massage service. The breakfast had good choices for multicultural food but I think adding baked beans as a choice would be helpful accompaniment to eggs or omelettes.
• Rochelle (9/5): The staff are nice and will assist you. Hotel is clean and comfortable to stay. -
• Lori (10/5): Topnotch location and staff ~ - Location, location, location! Quenny & Magnus checked me in & even provided a complementary room upgrade. Quenny again greeted me with her warm sincere smile and gracious help the following morning & Joyce welcomed me back that evening as if I was an old family friend, giving me a complete description of the weekend’s special offerings/events). Operation Mgr Matt runs a clean facility with obliging staff. Without exception, Minasi Premium Hotel (I can’t speak to the hotels’ other lodgings) offered incredible hospitality and special personal touches that made me feel very welcome. Delicious buffet breakfast spread was included, where I could eat at my leisure while enjoying an incredible view. Room was simple and attractive and pillows/bed were very comfortable. Great hot water & water pressure. Every request/inquiry was promptly addressed, and if infectiously happy staff is an indicator of a hotel’s success, I would say Minasi is as good as it gets (I’m staying in another ‘fancier’ lodging tomorrow, but wish the group I’m meeting would instead consider Minasi Premium.)
• Sarah (7/5): Good - Good location, sleeping area in room good size, comfortable bed Bathroom not that clean on arrival, compared with elsewhere in Vietnam staff not that helpful or friendly
• Jaspal (9/5): Memorable Stay - Good location. Polite, helpful staff. Very protective of guests during Cyclone. Valuable suggestions re eating places, transport etc. Matt the manager was extremely helpful. Daisy was very proactive and kind. Music and breakfast menus repeated day after day. Could do with some variation.
• Flo (9/5): Superb -
• Anh (10/5): Truely magnificent - All the staff was amazing during my stay at Minasi Premium Hotel, from the moment you walk in to the staff at breakfast. Everyone is here to help you and made my experience even better in Hanoi. Would definitely come back again!
• Anh (10/5): A wonderful stay - This is my second stay in Minasi premium hotel and it lives up to its premium name. The staff is exceptional providing amazing service and friendliness specifically Joyce. It’s located next to many local restaurants and coffee shops. Very good breakfast with fruits every morning.
• Angelikajo (9/5): Superb - The staff Member Duong Tuyet Nhi was super friendly and helpful. She helped us with all our inquiries and questions.
• Mostafa (9/5): Superb -
• Angela (8/5): We had one night in Hanoi and this hotel was very convenient. Great spot to sleep. - The shower was great, and the location was very convenient. We only stayed one night but we have no regrets. It was a relaxing space. It feels a bit dark and dated.
• Bijan (5/5): Passable -
• Ben (10/5): Exceptional -
• Hiệp (10/5): Helpful staff, good breakfast food -
• Sanderspetebroot (10/5): Friendly employee -
• 이븐시나 (10/5): Nice place and the people at front desk is very helpful! -
• Sumedha (7/5): Good - More vegetarian options would have helped. The number of charging points in the room. Also placement of charging points. Size of deluxe premium rooms
• Charlotte (10/5): Exceptional -
• Yasmine (7/5): Good - Very friendly hotel staff! The hotel manager and receptionist Duong were super helpful! We wanted to go to Ha Giang but couldn't reserve a room for when we came back to Hanoi, but Duong and the hotel manager helped us out big time by finding an available room for us. They stored our luggage and ended up checking us in two hours earlier than expected after a long journey to Hanoi. The location is quite good, only a short walk to the old quarter. Our room was located at the 12th floor, so be aware that it's quite noisy in the morning as the breakfast is happening right above you. The room could have been a little more clean - the door had some mold on it. The windows don't shut tight, so bring earplugs if you're noise sensitive. The breakfast is fine, however missing a few options in my opinion. Like most of the beds in Vietnam the mattress is hard.
• Robert (10/5): Staff were very helpful and friendly. Location was great and the hotel was quiet at night. -
• Judith (9/5): My stay is awesome, feel comfortable and safe! i will recommend this hotel and will come back again! - The property is very clean and aircon is working well. I like also the staff who are all very friendly and helpful. Show concern specially when we can't find bookworm store they encourage us that the store is near and we were able to find the store. Suggest to put a toilet at the lobby for the convenience of the guests instead of going back to the room.
• Anna (10/5): Excellent - Staff are very friendly
• Him (10/5): Great - Friendly helpful staff, good location very close to the old town

Photos