Ruby Serviced Apartment

Location: 13 Ngõ 19 Phố Liễu Giai, Hanoi, vn

Star Rating: 8.7 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 01:30 PM - 10:00 PM

Check-out: 11:30 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Tour desk
• Soundproof rooms
• Currency exchange
• Private check-in/check-out
• Concierge service
• Allergy-free room
• Baby safety gates
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• One-Bedroom Apartment

  Boasting a private entrance, this air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. A kitchen fitted with a refrigerator, a microwave and an electric kettle is available for cooking and storing food. Featuring a terrace, this apartment also features a washing machine, soundproof walls and a flat-screen TV with satellite channels. The unit has 1 bed.

  Max Occupancy: 4 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Executive lounge access
  • Tumble dryer
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Private apartment in building
  • Toilet paper
  • Baby safety gates
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• One-Bedroom Apartment with City View

  Boasting a private entrance, this air-conditioned apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. A kitchen fitted with a refrigerator, a microwave and an electric kettle is available for cooking and storing food. This apartment has a washing machine, soundproof walls, a flat-screen TV with satellite channels and a terrace. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Executive lounge access
  • Tumble dryer
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Private apartment in building
  • Toilet paper
  • Baby safety gates
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Apartment with View and Balcony

  Boasting a private entrance, this air-conditioned apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. In the kitchen, guests will find a refrigerator, a microwave and an electric kettle. Featuring a terrace with city views, this apartment also features a washing machine and a flat-screen TV with satellite channels. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Executive lounge access
  • Tumble dryer
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Private apartment in building
  • Toilet paper
  • Baby safety gates
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Shinichi (10/5): -
• Koji (1/5): Payment with CreditCard and get invoice was problem - Hotel asked to pay additional 10% for VAT INVOICE, but after asking 4/5 times by Zalo. Person in charge just repeats "will inform to the accountant", but no actual response. and finally they didn't issue. Terrible, Bed is not clean. Elevator is up to 7F. My room was 8F, and need to climb up one floor by stair. There's 3 locked doord until room. Entrance door (both of go in and go out, need room key), lobby door (pin), room door (room key). However, there's stockyard of some company and often entrance door kept opened.
• Letty (5/5): Passable - Light Bathroom, bad smell, doors
• David (8/5): Very good - The location was good as I walked down to West Lake a lot for morning exercise. Once you walk around the area more little places became apparent. Maybe public transport. It was only buses so doesn't avoid the traffic. But Grab was cheap anyway. And walking was okay although have to be careful as footpaths are very narrow.
• Aniket (5/5): No lifts book if you like to hike stairs - Electricity used to cutoff due to load once neighbours start using their electricity. We had to climb 2 floors as lift access is limited from 2nd to 7th floor only. Need to climb floor 1 and last 8th floor. No partition or curtain next to Bath tub causing water to spread in entire bathroom.
• Shafayat (9/5): Superb -
• Jonathan (7/5): Decent apartment with a few areas for improvement that would make it a great apartment. - Excellent location, quiet small street. Drinking water in the apartment with new water proved as part of housekeeping. Secure building with pleasant check in and nice housekeeping staff taking time to translate words. Great convection cooktops. Washing machine. Modern television with an accessible HDMI port. The slats in the bed frame keep falling apart, causing the bed to collapse in the middle of the night. There is a washing machine for clothes but nowhere to hang and dry the clothes, we asked about this and received no reply from the host to this day. We purchased a rope and pegs to create our own clothesline on the balcony. The kitchen knife is blunt and barely useful. For the final two weeks the bath towels were not changed when the room was cleaned. The shower isn't sealed to the wall so it's impossible to have a shower without water flowing down behind the shower and flooding the floor of the room. Lots of noise construction noises from the top of the building. Unreliable and often slow internet Wi-Fi, not possible to maintain video calls.
• Chris (10/5): Exceptional -
• Anonymous (10/5): Exceptional - Good organizing All good for us
• Vasil (10/5): Nice!) - A very nice apartment in a good region of Ha Noi!))
• Bram (10/5): Exceptional - Beautiful apartment Good bathroom Great staff. Forgot an item, they were so kind to send it to me.
• Trang (8/5): Great value for money - Helpful staff (maid Duyen was excellent), great location, clean room The bathroom door was creaking and the shower made leaking noise in the middle of the night
• Simon (10/5): Exceptional -
• Ivan (10/5): Exceptional -
• Kate (10/5): Exceptional - Location was great, rooms were spacious, bathroom was perfect. Host answered questions very quickly, no matter the time.
• Ky (10/5): Exceptional - Apartment and facilities are new and clean. Services are friendly and profesional. Apartment is located near Circle K convenience store, restautants, street-foods court, and Malls. All of things are great.
• Nimit (10/5): Exceptional - Extremely clean rooms! Well behaved staff and really helpful. I highly recommend staying here!
• Anonymous (10/5): the organizer is very kind and nice person. it’s very spacey and comfortable! thank you! - it’s very beautiful and clean. non.
• Masahiro (10/5): Apartment with facilities that anyone can experience life - What I found most convenient was the presence of a dryer. Nothing in particular
• Maratush (8/5): Very good -
• Nga (10/5): Exceptional -
• Vien (9/5): Superb -
• Vien (9/5): Superb -
• Ha (10/5): Highly recommend :) - Host was very friendly and always goes out of his way to help us. Thank you so much!!!
• Maratush (9/5): Superb -
• Nguyen (8/5): Very good - Good location Full facilities (bed, air conditioner, TV) Staffs are helpful and friendly the bath tub wasn’t clean refrigerator isn’t working
• Hương (9/5): Superb - New and clean Fully furnished Highly secured Quite area

Photos