HANOI FLORA HOTEL

Location: No 1-3 To Tich Street, Hoan Kiem , Hanoi, Vietnam, Hanoi, vn

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Car hire
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Public Bath
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• 24-hour security
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Cooking class
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Internet access
• Housekeeping on request
• Wine release events
• Bicycle-friendly property
• Guest education on local ecosystems and culture
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Family Twin Room

  2 King Beds

  Relax - In-room massage available

  Internet - Free WiFi 50+ Mbps

  Entertainment - 32-cm TV with cable channels

  Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Safe, desk, and iron/ironing board (on request)

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 5 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • In-room massage available
  • Free WiFi
  • Bedsheets provided
  • Soap
  • Chef
  • Window screens
  • Electrical adapters/chargers
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Junior Double Room

  1 King Bed

  Relax - In-room massage available

  Internet - Free WiFi 50+ Mbps

  Entertainment - 32-cm TV with cable channels

  Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Safe, desk, and iron/ironing board (on request)

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • In-room massage available
  • Free WiFi
  • Bedsheets provided
  • Soap
  • Chef
  • Window screens
  • Electrical adapters/chargers
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Standard Double Room With No Window

  This double room features a seating area, air conditioning and flat-screen TV. This room has no window.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Hardwood or parquet floors
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Family Connecting Room

  Featuring free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Hardwood or parquet floors
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Single Room With Balcony

  This air-conditioned single room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Hardwood or parquet floors
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Superior Double Room

  Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as a quiet street view. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Hardwood or parquet floors
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Deluxe Double Or Twin Room

  Featuring free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 3 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Hardwood or parquet floors
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Family Room

  Providing free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Hardwood or parquet floors
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Junior Suite With Balcony

  This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Hardwood or parquet floors
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Suite With City View

  This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Triple Room With City View

  Featuring free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Hardwood or parquet floors
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Francis (10/5): Tres comptent - J'ai passé un sejour parfait Le dame de la réception trouve toute les solutions a vos probleme. Encore merci pour votre devouement.
• Barry (10/5): - No
• Khaled (10/5): - Great
• sunburnt1985 (4/5): Clean and comfy bed - Staff lovely however room extremely small, breakfast options limited, too noisy to open window Bed very comfortable however this was the last hotel of a four hotel stay in Vietnam and sadly the worst. No bar or pool, and can get much better hotel in Hanoi for the money
• Naveen (6/5): - Way too small hotel and rooms No place to open suitcases Moving around in the room very limited Staff fantastic Location fantastic Breakfast very small and limited but good
• 963marcelinosu (10/5): Friendly and Very Helpful Staff, who also can Speak English! - We stayed here for our family trip. The staff is very nice and helpful. One of the reception staff is very fluent in English and demonstrated very good hospitality and professionalism to us. She even helped us arrange for our Hanoi-Sapa sleeper bus and helped arrange our Ha Long Bay cruise. Apparently the hotel partners with sleeper bus providers and Ha Long Bay tour providers, so you just have to tell the hotel receptionist the date and time of your liking, and pay. The room is not very spacious, but enough for 4 people. Their breakfas is simple and good. Recommended!
• Guy (6/5): - Great spot, and truly excellent help and service from the staff, but let down by the tired fittings and specification in the bedroom and bathroom which isn’t up to a few others of the same price and caliber in Hanoi we stayed in.
• amadeusm (10/5): Lovely hotel in a great location - Excellent little hotel right in the center of Hanoi old town. Easy walking to Hoa Kiem Lake, the Cathedral and lots of restaurants, cafes etc. Friendly staff, spacious comfortable rooms and a decent breakfast make this hotel a great choice for a stay in beautiful Hanoi.
• Voyager40140775255 (2/5): Hotel is very old and infested with bugs. Find somewhere else - The rooms are very old, furniture, walls and floors are all scuffed up and warped. There is an infestation of bugs as well. My bags were covered in small bugs and there was also a cockroach running around. The bugs were in every room. Very expensive hotel for what you get. It’s closer to a 2 star hotel.
• Mousumi (2/5): - I was in room 401 and it was terrible with small ants in the table, on the sink and a baby cockroach in the shower. I checked out after 30 minutes of checking in found another hotel to stay. The hotel is old, tired and perhaps used to operate under another name as all the towels and floor mat had hotel Grace on it. The towels didn’t look clean and had a grey tinge to it. The shower taps were rusty and there was black mold in the corners of the shower. There was no place to put any toiletries in the shower so I had to put the shampoo, shower gel on the floor. There is no safe in the room. Overall the description provided by the hotel online is misleading and inaccurate.
• ?? (8/5): - 夜遅くのチェックインでしたが明るく迎えていただき感謝でした！ スタッフの皆さんが明るくて大変良かったです。
• WUNNA (10/5): - Good and friendly staff. Enjoy my stay with my family of 4 in Dec'23
• adammX4901CP (10/5): Amazing Stay with Excellent Staff - in the heart of Hanoi Old Town - Lovely hotel. Extremely friendly and helpful staff. Excellent english (I wish my Vietnamese was as good!). Air con worked perfectly. Good quality rooms with proper showers, lots of plugs, dressing gowns, TV you can connect a HDMI to. Staff were so kind, when they found out we were going to the Ha Giang loop the manager very kindly offered for us to keep our bags in the hotel for several days until we return to Hanoi. Good cooked breakfast with lots of fruit, toast, noodles/fried rice/sausages and pastries. Would stay again (and have booked to stay again )! Female manager at the front desk was especially helpful and really made us feel so welcome
• maxbV4163IB (10/5): Helpful friendly staff, beautiful room. - We stayed in the King room with city view. Amazing room, with turn down service everyday between 12-2pm, which was nice. The front desk was super kind and helpful. The lady there during the day on Oct 22, 2023 was very helpful. I wish I got her name so I could leave it in the review. She scheduled us a couples massage at a spa at the last minute and had one of the door boys walk us over to it. Everyone was very helpful and friendly and English speaking, which alleviated a lot of stress. ALSO, the free breakfast with the hotel was delicious and had a nice range of Vietnamese dishes and Western breakfast foods.
• benc133 (10/5): Great place in old quarter - A perfect place to stay when visiting Hanoi. Located in the middle of the old quarter, so close to everything but on a small side street so becomes quieter at night. Room was spacious and clean and the staff very friendly and helpful, nothing too much trouble. They are able to book tours and transfers too if needed. Breakfast was fanatic too, especially the beef pho! Highly recommend when in Hanoi!
• Seki (8/5): - とっても快適に滞在中過ごすことが出来ました！どこへ行くのにも便利でした！ 全体はとても綺麗に保たれているのですがお風呂とかがやはり少し古さを感じました。 そしてシャワーは圧が気持ち弱いかなというぐらい。 スタッフ皆さんとても感じが良く親切でした！
• Ivy (10/5): - Our family enjoyed our stay at La Flora in Hanoi. The staff were superb-always happy and ready to assist the guests. Breakfast had a variety of hot and cold options. The rooms were cleaned and modern. Cici booked our excursions to Ninh Binh, Ha Long Bay and also arranged airport pickup and drop-off. Cici made it stress free for us. Thank you for making our visit a fun and memorable one!
• AR1500 (10/5): Great value and location - Great value at a very central location. The staff is very friendly, Henry went the extra mile to help us. The rooms are clean and the hotel is very central. Because it is not on the main street you have the benefit of a central location, without the noise pollution.
• David (10/5): - The room was clean and very comfotable. The breakfast was fresh and ample, and the coffee was better than other places we stayed. The staff was especially helpful and courteous.
• veronica (4/5): - El hotel no está bien cuidado. El personal del hotel no fue servicial. El hotel no tenía el desayuno en el mismo edificio, era en otro hotel del grupo, había que caminar por la calle para llegar al desayuno.
• Nami (10/5): - Very nice stay Thanks team and ms Cici booked us some trips to Halong and Ninhbinh with amazing value.
• Kevin (10/5): - Lovely hotel in Hanoi centre, close to everything night market, shop restaurant. book some trip to Halong bay, Ninhbinh with amazing value for money and so easy to travel. Higy recommend and come back for sure
• Thao (10/5): - The staff was very helpful and a good resource for tourists. They are honest and communicate well. We had a great stay👍

Photos